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Dollarama
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Dollarama Inc. is a Canadian dollar store retail chain headquartered in Mount Royal, Quebec.[3] Since 2009, it has been Canada's biggest retailer of items for five dollars or less.[4] Dollarama has over 1400 stores and is active in all of Canada; Ontario has the most stores.[5]
Key Information
History
[edit]Rossy S Inc.
[edit]The first all-dollar store was founded in Montreal in 1910 by Salim Rassy, a Lebanese immigrant, whose name became Rossy.[6][7] His son George took over the retailer in 1937 and led the company until his death in 1973 when grandson Larry Rossy assumed leadership of it when it had 20 stores.[6]
Dollarama
[edit]The discount retailer grew to 44 stores by 1992 which until then operated under the corporate name Rossy S Inc. but traded simply as Rossy (not to be confused with Rossy Michael Ltd., a similar chain founded in 1949 by another son of Salim Rassy[8]). That year, Larry Rossy opened the first Dollarama at the shopping center "Les Promenades du St-Laurent" in Matane. The Dollarama division rapidly overtook Rossy S as the primary source of revenue for the Rossy family. Locations of Rossy S were rare after 1997 and the chain quietly disappeared by the turn of the new millenium with all of its stores either closed outright or converted into Dollarama branches. After converting all the locations to the dollar store concept, Larry Rossy continued to open new stores eventually reaching 1,000 stores in 2015.[6] In November 2004, 80 percent of the chain was sold to a private equity fund Bain Capital for US$850 million.[9]
Post IPO
[edit]Dollarama's initial public offering took place on 9 October 2009.[10] In 2013, Dollarama was planning to expand its market to Latin America, and made an eight-year agreement to share its business expertise and offer sourcing services to Dollarcity, a Salvadoran chain of dollar stores in Central America and Colombia.[11]
In 2016, Dollarama established a partnership with the Marco G. R. Enterprise, resulting in the sponsorship of the first edition of the Formula Windsor Championship.[12]
In 2018, Dollarama recalled over 50,000 children's toys due to dangerous levels of phthalates.[13]
The number of stores in October 2021 was 539 in Ontario, 379 in Québec, 134 in Alberta, 111 in British Columbia, 42 in New Brunswick, 41 in Manitoba, 40 in Nova Scotia, 40 in Saskatchewan, 25 in Newfoundland and Labrador, and 5 in Prince Edward Island.[14] The company announced that it would open 700 new locations across Canada (including a few replacements for some of the Great Canadian Dollar Store locations) in the aforementioned provinces as well as their first store in the Yukon Territory.
Acquisition of The Reject Shop
[edit]On 26 March 2025, Dollarama announced they would be acquiring Australian discount retailer The Reject Shop for CA$233 million (A$259 million).[15] The investor presentation said it will deliver a “dollarama shopping experience” with a new store layout, design and merchandising experience.[16] The Reject Shop stores would be rebadged as Dollarama.[17]
Business practices
[edit]

Many items are priced at $1.00 or less, and initially almost all items were priced as such.[9] In early 2009, Dollarama began to introduce items priced up to $2.00 (including $1.25 and $1.50 price points). The stores introduced items at $2.50 and $3.00 in August 2012. It again increased price points to include $3.50 and $4.00 items in August 2016. In 2022, Dollarama announced that its maximum price point would be increasing to $5.00.[18] This price level increase allowed the chain to acquire products from a greater variety of sources, including closeout sales.[19] Adjustments may eventually happen to all prices.[20] Dollarama has always had a No Return and No Exchange Policy, stating an item cannot be given back to the store once a purchase is complete.[citation needed]
Payment in Dollarama stores was once by cash only, until Interac debit cards were added as a payment option beginning in 2008. Gift cards began to be offered in 2011. As of 2015, all Dollarama stores also support contact-less Interac Flash payments. In March 2017, Dollarama announced that credit cards would be offered as a payment option at all stores by the end of summer 2018.[21]
Many Dollarama stores were opened in place of former locations of the now defunct BiWay,[citation needed] which closed after a series of dubious financial transactions involving a new owner of the parent operation.[22] Dollarama launched its online store on 21 January 2019 where it will sell many of its products in bulk.[23] Only 1000 of the roughly 4000 products offered in Dollarama stores will be sold online, namely items that are easily purchased in bulk.[24]
See also
[edit]References
[edit]- ^ "Officers - Dollarama".
- ^ a b "DOLLARAMA REPORTS FOURTH QUARTER AND FISCAL YEAR 2023 RESULTS". Dollarama Inc. 28 December 2023.
- ^ TMR-based Dollarama posts strong financial report despite COVID
- ^ "Dollar stores in Canada- Statistics & Facts". Statista. Retrieved 12 April 2020.
- ^ "Dollarama History". Dollarama. Archived from the original on 29 June 2011. Retrieved 29 April 2011.
- ^ a b c Linde, Damon van der (30 March 2016). "Larry Rossy hands off CEO's job at Dollarama to his son Neil as retailer hikes dividend on higher earnings". Financial Post.
- ^ Cowan, James (7 April 2011). "Retail: The genius of Dollarama". CanadianBusiness. Archived from the original on 24 September 2019. Retrieved 9 June 2019.
- ^ "About".
- ^ a b "Dollarama undergoes major transformation". Montreal: National Post. 1 June 2006. Archived from the original on 16 June 2006.
- ^ "Dollarama shares soar after IPO | CBC News".
- ^ "Dollarama tests Latin America market". The Globe and Mail. 5 February 2013.
- ^ Shaw, Hollie (5 February 2013). "Dollarama tests market in Latin America with sourcing deal". Financial Post.
- ^ Keith, Elizabeth. "Dollarama Just Recalled Over 50,000 Toys In Canada Over Dangerous Chemical Levels For The Second Time This Year". Narcity. Retrieved 27 December 2018.
- ^ "Dollarama stores Canada by province 2021". Statista. Retrieved 2 October 2021.
- ^ Steffens, Miriam; Grant, Gemma (26 March 2025). "'Money from heaven': The Reject Shop set for $259m sale to Canadian giant". The Sydney Morning Herald. Retrieved 27 March 2025.
- ^ "Dollarama to acquire Australian discount retailer The Reject Shop" (PDF). Dollarama. Retrieved 27 March 2025.
- ^ Greenblat, Eli (31 August 2025). "Reject Shop revamp to rival Kmart, Target and Big W". The Australian. Retrieved 31 August 2025.
- ^ "Five-Dollarama? Discount store to increase price range to $5 or less next fiscal year". Montreal. 30 March 2022. Retrieved 1 April 2022.
- ^ Silcoff, Sean (18 September 2008). "Million-dollar question: Are $5 stores up next?". The Globe and Mail.
- ^ "Dollarama could raise prices above $3". CBC News. 25 March 2015.
- ^ "Dollarama to open more stores, start accepting credit cards". The Globe and Mail. 30 March 2017. Archived from the original on 30 March 2017. Retrieved 24 October 2019.
- ^ "Stores we miss". MSN Money. Archived from the original on 16 October 2011. Retrieved 25 February 2012.
- ^ "Dollarama Officially Opens an Online Store". CTV news. 21 January 2019.
- ^ "Dollarama launches online store for bulk purchases". CBC News. 22 January 2019. Retrieved 28 January 2019.
External links
[edit]- Official website
- CNW: Dollarama Archived 3 February 2009 at the Wayback Machine, press releases
Dollarama
View on GrokipediaHistory
Founding and early years
The Rossy family's involvement in retail dates back to the early 20th century, when Salim Rossy immigrated from Lebanon to Montreal around 1910 and began as a peddler selling household goods. His son, George Rossy, expanded the business into discount variety stores under the name S. Rossy Inc., establishing a network focused on affordable everyday items primarily in Quebec during the mid-20th century. By 1973, George's son, Larry Rossy—a third-generation retailer—assumed leadership of the company, which then operated 20 stores, and grew it to 44 discount variety outlets in Quebec by 1992 through strategic expansions in underserved areas.[2][11][12] In 1992, Larry Rossy founded Dollarama Inc. as a subsidiary of S. Rossy Inc., launching a distinct retail format where all merchandise was priced at exactly $1 to appeal to budget-conscious shoppers amid rising inflation and economic pressures in Canada. The inaugural Dollarama store opened in April 1992 in Matane, Quebec, by converting an existing Rossy variety store in the Les Promenades du Saint-Laurent shopping center; this pilot emphasized a wide selection of non-perishable goods, household essentials, and seasonal items in a clean, organized environment. The concept quickly gained traction for its simplicity and value, differentiating it from traditional variety stores.[2][11][13] Throughout the 1990s, Dollarama prioritized organic growth by opening new locations and converting additional Rossy stores, concentrating first on Quebec before entering Ontario with its initial store in 1994. This expansion targeted urban and rural communities, leveraging the fixed-$1 pricing to attract families and low-income households during a period of economic recovery following the early 1990s recession. By 2000, the chain had grown to approximately 100 stores, with the majority in Quebec and a growing presence in Ontario, establishing Dollarama as a regional leader in value retailing.[2][14][11] In 2004, amid lingering economic uncertainty from the early 2000s downturn—including high unemployment and consumer caution—Dollarama reinforced its fixed low-price model through internal rebranding initiatives that unified store layouts, signage, and merchandising to enhance brand consistency and operational efficiency. This strategic focus coincided with a pivotal investment, as private equity firm Bain Capital acquired an 80% stake for US$850 million, injecting capital to fuel national scaling while preserving the core $1 pricing that defined its affordability amid challenging market conditions; by year's end, the network approached 350 stores across six provinces.[2][11]Initial expansion and IPO
In preparation for its initial public offering (IPO), Dollarama underwent significant financial restructuring between 2008 and 2009, including the repayment of substantial debt obligations and the preparation of audited consolidated financial statements in accordance with Canadian generally accepted accounting principles (GAAP). External auditors, including those referenced in the preliminary prospectus, reviewed the company's financial position to ensure compliance and transparency for potential investors. This process was essential as Dollarama, previously backed by private equity firm Bain Capital since 2004, sought to deleverage its balance sheet ahead of going public. The restructuring focused on reducing high interest expenses, which had reached $72.1 million in fiscal 2008, through planned debt repayments using IPO proceeds.[15][16][17] Dollarama completed its IPO on October 16, 2009, offering 17.14 million common shares at C$17.50 each on the Toronto Stock Exchange (TSX) under the ticker symbol DOL, raising gross proceeds of approximately C$300 million. This marked a transition from private ownership to a publicly traded entity, with an initial trading price that quickly rose to C$18.59 on the first day and further to C$19.95 amid strong investor demand. The proceeds were primarily allocated to debt reduction, including C$70 million to repay promissory notes, C$38 million to fully settle a term loan, and additional funds for other outstanding obligations, resulting in a net debt reduction to C$487.1 million by November 2009. This financial maneuver not only strengthened the company's balance sheet but also provided capital for future growth initiatives.[18][19][20][21][17][22] Following the IPO, Dollarama accelerated its domestic expansion, leveraging the influx of capital to open new stores across Canada. At the time of the IPO in 2009, the company operated approximately 550 locations; by the end of fiscal 2010 (January 31, 2010), this had grown to 603 stores through the net addition of 39 locations. This momentum continued, with the store count surpassing 1,000 by 2015, primarily through organic openings in underserved markets. The expansion was supported by a focus on efficient site selection and scalable operations, enabling the company to capture increased consumer demand for value retail during the post-recession period.[16][23] Amid the economic recovery of the 2010s, Dollarama implemented strategic decisions to enhance portfolio efficiency, including the closure of underperforming stores and optimization of its real estate holdings. For instance, fiscal 2010 expansions involved 41 new store openings offset by temporary closures of two locations, reflecting a deliberate approach to prune low-productivity sites while prioritizing high-potential areas. These measures ensured sustainable growth, minimized operational risks, and aligned real estate investments with long-term profitability goals during a period of improving economic conditions.[16]Acquisitions and international attempts
Dollarama's initial international expansion efforts centered on Latin America through a strategic partnership with Dollarcity, a value-oriented retailer operating in Central American countries. In February 2013, the company entered into a licensing and services agreement with Dollarcity, providing business expertise, merchandising support, and global sourcing capabilities to help scale operations in Colombia, Guatemala, and El Salvador. This low-risk arrangement allowed Dollarama to test its discount retail model in emerging markets without immediate capital commitment, drawing on similarities in consumer demographics and economic conditions to Canada's value-seeking shoppers.[24] Building on the success of this partnership, Dollarama advanced to direct ownership in July 2019 by acquiring a 50.1% equity interest in Dollarcity for approximately US$90 million, a transaction that was immediately accretive to earnings. The move established Dollarcity as Dollarama's second core growth platform, enabling deeper integration of its proven supply chain efficiencies and product assortment strategies across the region. Under this ownership, Dollarcity expanded aggressively, more than tripling its revenues since 2019 while entering new markets such as Peru and planning further penetration into Mexico; Dollarama subsequently increased its stake to 60.1% in June 2024 for an additional US$107 million, solidifying control and alignment with long-term expansion goals.[25][26][27] In a significant escalation of its global ambitions, Dollarama entered the Australian market in 2025 through the full acquisition of The Reject Shop Limited, the country's largest discount variety retailer, for an enterprise value of approximately C$233 million (A$259 million). The deal, completed in July 2025, encompassed over 390 stores primarily in regional and suburban areas, providing an established footprint in a market with comparable demand for affordable everyday essentials. Dollarama plans to apply its operational playbook, including optimized sourcing and store formats, to grow the network toward 700 locations by 2034, with gradual rebranding to the Dollarama name expected by 2027 to enhance brand consistency. While integration remains ongoing, early focus areas include leveraging Dollarama's North American supplier network to address local sourcing challenges and improve margins.[28][29][30] These international initiatives reflect Dollarama's evolved strategy of prioritizing disciplined, phased entry into high-potential markets, beginning with collaborative models to mitigate risks before pursuing ownership. The Dollarcity experience demonstrated the viability of exporting its fixed-price, high-turnover model to Latin America, informing a Canada-centric core business supplemented by selective global diversification rather than broad, untested ventures. This approach has avoided the pitfalls of overextension seen in other retailers, emphasizing scalable operations and cultural adaptation to sustain profitability across borders.[23][7]Recent growth and challenges
During the COVID-19 pandemic, Dollarama's stores were recognized as essential businesses across Canada, allowing the majority to remain open while implementing health and physical distancing measures. This status enabled the company to serve customers seeking affordable everyday essentials amid economic uncertainty and lockdowns, contributing to a surge in low-cost shopping. In fiscal 2021 (ended January 31, 2021), total sales rose 6.3% to $4.03 billion, while comparable store sales grew 3.2% excluding temporarily closed locations, driven by a 29.1% increase in average transaction size despite fewer transactions due to restrictions.[31][32][33] Post-pandemic, Dollarama accelerated its domestic expansion, reaching over 1,600 stores by early 2025, with a long-term target of 2,200 locations in Canada by 2034. New store openings focused on underserved regions, including Western Canada, where the company acquired land in Calgary for a new 1.6 million square-foot distribution center to support growth and reduce logistics costs in Alberta and beyond. Urban infill strategies also advanced, adding stores in high-density areas of Ontario, Quebec, and Atlantic provinces to capture additional market share without relying on international ventures. In the first quarter of fiscal 2026 (ended March 31, 2025), Dollarama opened 22 net new stores, reflecting steady progress toward its expanded network goals.[34][35][36][37][38] Supply chain disruptions from global events, including lingering COVID-19 effects, port congestion, and geopolitical tensions, impacted Dollarama in late fiscal 2022 and early 2023, leading to inventory buildup to $957.2 million by January 2023 and occasional product shortages. To adapt, the company diversified its sourcing beyond primary imports from China, incorporating more suppliers from North America to enhance resilience and mitigate risks from Asia-based delays. This strategy, combined with supplier diversity monitoring, helped stabilize operations and maintain gross margins around 44-45% during the period.[39][40][41][42] In 2024, Dollarama announced a pilot for its e-commerce platform, focusing on bulk case sales of select merchandise for delivery across Canada, primarily targeting business-to-business customers. Despite this digital initiative, the company emphasized its commitment to a brick-and-mortar model, with online sales representing a small fraction of total revenue—approximately US$46 million in 2024—while prioritizing physical store expansion and in-store experiences.[2][43]Business operations
Store format and locations
Dollarama stores are typically around 10,000 square feet in size, with an average of 10,458 square feet across the chain as of February 2025, allowing for efficient product display and customer flow.[44] The layouts emphasize open spaces to facilitate browsing, complemented by bright lighting and end-cap merchandising to promote impulse purchases and enhance the overall shopping environment.[45] The company's location strategy prioritizes high-traffic areas, including strip malls anchored by major retailers, standalone urban sites, and both urban and rural communities.[45] As of November 2025, Dollarama operates 1,665 stores in Canada across all ten provinces and two territories, reflecting steady expansion while maintaining a dense network in densely populated regions like Ontario.[46] Store designs have evolved significantly since the 1990s, when early locations averaged just 5,272 square feet with simpler setups, to contemporary formats that incorporate modernized interiors for better operational efficiency.[44] Since the early 2020s, select high-traffic stores have integrated self-checkout technology to speed up transactions and reduce wait times.[42] Dollarama's direct retail operations are primarily in Canada, with expansion into Australia in 2025 via the acquisition of The Reject Shop, operating approximately 395 stores there as of November 2025.[47][46]Merchandising and supply chain
Dollarama employs a direct sourcing model, procuring merchandise from a well-diversified base of established suppliers across more than 25 countries, with approximately 50% of its products imported directly, primarily from China.[48] This approach allows the company to maintain control over product quality and costs by bypassing intermediaries, while blending imported and domestic goods to optimize its assortment.[41] Private-label brands, developed in collaboration with these vendors, form a key part of the inventory, enabling competitive pricing through exclusive, cost-effective alternatives to national brands.[40] The company's distribution network relies on centralized facilities to streamline logistics, including major centers in Montreal, Quebec, and Windsor, Ontario, with a new 1.6-million-square-foot warehouse and distribution hub under construction north of Calgary, Alberta, set to open by late 2027 to better serve Western Canadian stores.[37] Dollarama manages its warehousing and core distribution operations in-house, adopting a hybrid model that partners with third-party carriers for transportation to enhance efficiency and responsiveness across its network of over 1,500 stores.[49] This setup supports timely replenishment, minimizing delays in product delivery to retail locations. Merchandising at Dollarama emphasizes dynamic rotations to keep offerings fresh, with an objective to refresh 25-30% of its stock-keeping units (SKUs) annually through data-driven analysis of sales performance, ensuring a balance of evergreen and seasonal items without relying on loss leaders.[36] Inventory management follows just-in-time principles, which reduce holding costs by aligning stock levels closely with demand forecasts and turnover rates, a strategy that proved resilient during post-pandemic supply disruptions by enabling quick adjustments to shortages and fluctuating availability.[50]Pricing and product strategy
Dollarama employs a fixed-price model with tiers ranging from $1 to $5, designed to deliver consistent value without frequent adjustments for inflation on essential staples. The company introduced $3.50 and $4.00 price points in August 2016 to expand its assortment of higher-quality items while maintaining affordability. In 2022, it added the $5.00 tier to accommodate broader product offerings and offset rising costs, with most items still priced between $1 and $4 as of 2025. This approach allows Dollarama to absorb inflationary pressures on core goods, ensuring stable pricing for value-conscious shoppers.[51][52][53] The retailer's product mix focuses on non-perishable items across key categories, including consumables (48% of offerings, such as food and cleaning products), general merchandise (39%, encompassing household essentials, toys, and apparel), and seasonal goods (13%, like holiday decorations). These categories target everyday needs, with products largely sourced from international suppliers to support low costs.[54][55] Dollarama's core strategy emphasizes high-volume, low-margin sales to attract budget-driven consumers seeking reliable deals on necessities. Unlike traditional retailers, it avoids sales promotions, coupons, or advertising, relying instead on everyday low pricing and frequent assortment refreshes—about 25-30% annually—to drive traffic and repeat visits without eroding operational efficiency.[56][57][58] To address margin pressures from supply chain disruptions and inflation, Dollarama accelerated the rollout of higher-priced items up to $5 in 2023, representing about 15% of its assortment by that year. This adaptation broadens selection in categories like household goods and toys without alienating its base of price-sensitive customers, who continue to embrace the expanded options.[59][60]Financial performance
Revenue and profitability trends
Dollarama's fiscal year ends on the Sunday closest to January 31 of each calendar year.[44] The company's revenue has demonstrated consistent growth over the past decade, rising from $1.254 billion in fiscal 2010 to $5.053 billion in fiscal 2023, $5.867 billion in fiscal 2024, and $6.413 billion in fiscal 2025.[61] [62] [63] [64] This expansion reflects a compound annual growth rate of approximately 11% from fiscal 2010 to fiscal 2025, driven primarily by network growth and resilient consumer demand for value-oriented retail. Comparable store sales, a key indicator of organic performance, have shown variability post-2020, with annual growth rates of 1.7% in fiscal 2022, 12.0% in fiscal 2023, 12.8% in fiscal 2024, and 4.6% in fiscal 2025.[65] [63] [64] Profitability has remained robust, supported by efficient supply chain management and a focus on low-cost operations. Gross margins have hovered between 43% and 45% in recent years, reaching 44.5% in fiscal 2024 and improving to 45.1% in fiscal 2025, attributable to favorable product mix shifts, reduced logistics costs, and controlled shrinkage despite inflationary pressures.[63] [64] Net income has grown accordingly, from $801.9 million in fiscal 2023 to $1.011 billion in fiscal 2024 and $1.168 billion in fiscal 2025, reflecting higher sales volumes and margin stability.[62] [63] [64] Key drivers of revenue include store expansions, which accounted for roughly 60% of total sales growth in fiscal 2025 through the addition of 65 net new stores in Canada, complemented by 40% from comparable store sales increases.[64] [44] Additionally, currency fluctuations impact profitability, as Dollarama sources over 80% of its merchandise from abroad, primarily in U.S. dollars; a stronger Canadian dollar relative to the U.S. dollar can lower import costs and bolster margins, while the reverse exerts upward pressure on cost of sales.[66] Dollarama initiated a quarterly dividend policy in fiscal 2012, marking its first payout of $0.09 per common share, with subsequent increases reflecting sustained earnings growth.[67] By fiscal 2025, the quarterly dividend had risen to $0.106 per share, paid in August, November, February, and May, providing a yield of approximately 0.23% based on the share price at the time.[68] This policy underscores the company's commitment to shareholder returns amid expanding operations, with dividends funded by strong free cash flow generation exceeding $1 billion annually in recent fiscal years.[36]| Fiscal Year | Revenue (CAD millions) | Comparable Store Sales Growth (%) | Gross Margin (%) | Net Income (CAD millions) |
|---|---|---|---|---|
| 2010 | 1,254 | N/A | N/A | N/A |
| 2023 | 5,053 | 12.0 | 43.5 | 802 |
| 2024 | 5,867 | 12.8 | 44.5 | 1,011 |
| 2025 | 6,413 | 4.6 | 45.1 | 1,169 |
