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Lucknow Police
Lucknow Police
Lucknow Police
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Lucknow Police Commissionerate
Logo
Flag of Uttar Pradesh Police
Flag of Uttar Pradesh Police
AbbreviationLP
Motto।। वयं रक्षणाय सेवामहे ।। Sanskrit
Agency overview
Formed14 January 2020; 6 years ago (14 January 2020)
Jurisdictional structure
Operations jurisdictionMetropolitan Region, Lucknow, India
Map
Lucknow Police Jurisdictional Area
Size631 km2 (244 sq mi)
Population58.70 Lakhs
Legal jurisdictionLucknow, India
Governing bodyDepartment of Home
Uttar Pradesh Government
General nature
Operational structure
HeadquartersOffice of Commissioner of Police, C-226, J Rd, Vigyanpuri, Shadab Colony, Mahanagar, Lucknow
Minister responsible
Agency executive
Parent agencyUttar Pradesh Police
Child agencies
  • Crime Branch
  • Cyber Crime
  • Women Crime and Safety
  • Moter Vehicle
  • Anti Human Trafficking Unit
  • Modern Control Room
  • Lucknow Traffic Police
Facilities
Stations50 (Police Stations)
Dial 112, Traffic Interceptors, SUV, Bikes1,000
Website
Lucknow Police

The Lucknow Police Commissionerate is the primary law enforcement agency for the city of Lucknow, the capital of Uttar Pradesh, India. It is a police unit of Uttar Pradesh Police and has the primary responsibilities of law enforcement and investigation in Lucknow district.

It is headed by the Commissioner of Police (CP), who is an IPS officer of ADGP rank, and is assisted by two Joint Commissioners of Police (JCP) who is of IG rank, and five Deputy Commissioners of Police (DCP) who are of SP rank.

Of the two Joint Commissioners, one looks after law and order, and the other looks after crime.

The current CP of Lucknow City is I.P.S. Amarendra Singh Sengar.[1]

History

[edit]

Before January 2020, Lucknow District Police came under Lucknow police zone and Lucknow police range of Uttar Pradesh Police. Lucknow zone is headed by an IPS officer in the rank of Additional director general of police (ADG), whereas Lucknow range is headed by an IPS officer in the rank of Inspector General of Police (IG).

Police Administration of Lucknow District was headed by the Senior Superintendent of Police (SSP) who was an IPS officer. He was assisted by seven Superintendents of Police (SP)/Additional Superintendents of Police (Addl. SP) (East, North, West, Rural area, Trans-Gomti, Protocol, Traffic and Crime). The district was divided into twelve police circles, each responsibility of a Circle Officer (CO) in the rank of Deputy Superintendent of Police.

On 13 January 2020, Chief Minister Yogi Adityanath's Cabinet passed the decision of making 2 police commissionerates in the state.[2]

Home Department of Uttar Pradesh appointed IPS Sujit Pandey as the first Police Commissioner of Lucknow.

Headquarters

[edit]

Currently, office of the Police Commissioner that serves as the headquarters of the police department has been given temporary space at the office of Forensic Science Laboratory in Mahanagar.

On 5 January 2022, chief minister Yogi Adityanath laid the foundation of a new Hi-tech police commissionerate office that will complete in the time duration of 2 years and will be located next to the DGP residence at Rana Pratap Marg in Dalibagh area of the city. After the completion of the construction, the headquarters will be shifted there.[3]

Hierarchy

[edit]

Lucknow City Police Commissionerate is headed by an IPS officer of Additional Director General of Police (ADGP) rank, who is appointed by the Home Minister of Uttar Pradesh known as the Commissioner of Police.

Hierarchy is as follows (from high to low level):

Hierarchy of Lucknow Police Commissionerate
S.No Name of the Post Abbreviation Rank Strength
(1) Commissioner of Police CP ADGP 1
(2) Joint Commissioner of Police JCP IGP 2
(3) Deputy Commissioner of Police DCP SP 10
(4) Additional Deputy Commissioner of Police ADCP Addl.SP 13
(5) Assistant Commissioner of Police ACP ASP/ DSP/ ARO 29
(6) Police Inspector Inspector Inspector 82
(7) Police Sub Inspector SI SI 158
(8) Head Constable HC HC 2642
(9) Police Constable Constable Constable 6749

Roles and Responsibilities

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Lucknow is the capital of the state and is the center of wide range of political, cultural, social and economic activities. The Lucknow Police has to play a number of roles so far maintenance of law and order is concerned. The department undertakes the following activities:

  • Investigating crimes
  • Controlling criminal activities
  • Protection of citizens
  • Control traffic problem

As Lucknow is the seat of the Uttar Pradesh Government, the Vidhan Bhawan and the Secretariat of Uttar Pradesh is situated here. For the security of both this important government building and offices there is an additional team of Lucknow Police headed by ADCP who looks after these buildings for law and order in surroundings.

Traffic control is very important, in order to avoid accidents and Lucknow police has taken several measures to control the traffic such as implementing Integrated Traffic Management System (ITMS) in the city.

Helplines

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Lucknow Police has Helpline numbers through which people can seek help without going to the police station in person. The various Helpline numbers of Lucknow City Police are as follows;

  • Police Control Room- 112
  • Fire- 101
  • Ambulance- 108/102
  • Women helpline- 1090
  • Child helpline- 1098
  • Citizen call centre- 155300
  • Complain against Govt. Department- 1076
  • Toll free number of Chief Minister- 0522-2239296, 2236167

Structure, Zones, Divisions and Police Stations

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Structure

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The Commissionerate is headed by Commissioner of Police who is of ADG rank and assisted by two Joint Commissioner of Police (JCP) of IG rank and DIG rank.

There are currently 5 zones which all are headed by Deputy Commissioner of Police (DCP) and inside the zones there are total 13 divisions those who all are headed by the Assistant Commissioner of Police (ACP).

There are currently total 50 police stations that comes under police commissionerate.

Zones, Divisions and Police Stations

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5 zones of Police Commissionerate-

North Zone, East Zone, Central Zone, West Zone and South Zone.

Inside these zones there are 13 divisions -

Aliganj Division, Gazipur Division, Mahanagar Division, Cantt Division, Gomti Nagar Division, Hazaratganj Division, Alambagh Division, Krishnanagar Division, Chowk Division, Bazarkhala Division, Kaiserbagh Division, Mohanlalganj Division and Kakori Division. All 40 police stations lie inside these divisions.

North Zone

[edit]
Aliganj Division
[edit]

(1) Aliganj PS

(2) Mariyaon PS

(3) Jankipuram PS

Gazipur Division
[edit]

(1) Gazipur PS

(2) Gudamba PS

(3) Indira Nagar PS

Mahanagar Division
[edit]

(1) Mahanagar PS

(2) Hasanganj PS

(3) Vikasnagar PS

East Zone

[edit]
Cantt Division
[edit]

(1) Cantt PS

(2) Ashiyana PS

(3) PGI PS

Gomti Nagar Division
[edit]

(1) Gomti Nagar PS

(2) Gomti Nagar Extension PS

(3) Chinhat PS

(4) BBD PS (Babu Banarasi Das PS)

Central Zone

[edit]
Hazaratganj Division
[edit]

(1) Hazaratganj PS

(2) Husainganj PS

(3) Gautampalli PS

(4) Women (Mahila) PS

Alambagh Division
[edit]

(1) Alambagh PS

(2) Manaknagar PS

Krishnanagar Division
[edit]

(1) Krishnanagar PS

(2) Sarojini Nagar PS

(3) Banthara PS

West Zone

[edit]
Chowk Division
[edit]

(1) Chowk PS

(2) Wazirganj PS,

(3) Thakurganj PS

Bazarkhala Division
[edit]

(1) Bazarkhala PS

(2) Saadatganj PS

(3) Talkatora PS

Kaisarbagh Division
[edit]

(1) Kaisarbagh PS

(2) Aminabad PS

(3) Naka PS

South Zone

[edit]
Mohanlalganj Division
[edit]

(1) Mohanlalganj PS

(2) Nagaram PS

(3) Gosainganj PS

(4) Sushant Golf City PS

Kakori Division
[edit]

(1) Kakori PS

(2) Para PS

(3) Dubagga PS

Source:[4]

Commissioners of Lucknow Police

[edit]
Police Commissioner
of Lucknow
Rank Insignia of the Police Commissioner (Additional Director General Rank)
Incumbent
Amarendra Kumar Sengar (IPS)
since 23 June 2024
StyleThe Honorable
AppointerHome Minister of Uttar Pradesh
Inaugural holderIPS Sujit Pandey
Formation14 January 2020; 6 years ago (14 January 2020)
DeputyJoint Commissioner of Police (JCP)

Police Commissioner of Lucknow is the chief of the police commissionerate. The police commissioner is appointed by the Department of Home and Confidential on the recommendation by the Establishment Board, which includes Minister of Home (Uttar Pradesh Government), Additional Chief Secretary and other senior bureaucrats.

The police commissioner is an Indian Police Service (IPS) officer of ADGP rank.

Police Commissioners of Lucknow
S.No Name Rank From Till Duration Ref.
1 IPS Sujit Pandey ADGP 14 January 2020 18 November 2020 309 days [5]
2 IPS Dhruv Kant Thakur 18 November 2020 1 August 2022 1 year, 256 days [6]
3 IPS SB Shirodkar 1 August 2022 22 June 2024 1 year, 326 days [7]
4 IPS Amarendra Kumar Sengar 23 June 2024 Incumbent 1 year, 237 days [8]

Special Agencies

[edit]

Lucknow City Police Commissionerate is currently having 5 special agencies under it for the welfare of citizens-

  1. Crime Branch
  2. Cyber Crime
  3. Women Crime and safety
  4. Moter Vehicle
  5. Anti Human Trafficking Unit

All these units are headed by Assistant Commissioner of Police (ACP).

Source:[9]

Insignia

[edit]

Gazetted Officers

[edit]
Indian Police Service gazetted officers rank insignia[10][11][12]
Insignia
Rank Director General of Police Additional Director General of Police[a] Inspector General of Police Deputy Inspector General of Police Superintendent of Police (Selection Grade) [b] Superintendent of Police Additional superintendent of police Assistant Superintendent of Police Assistant superintendent of police (probationary for two years) Assistant Superintendent of Police (Probationary for one year)
Abbreviation DGP ADGP IGP DIGP SP (SG) SP Addl.SP ASP ASP ASP


Non-gazetted Officers

[edit]
Indian Police non-gazetted officers rank insignia[13][14]
Insignia No insignia
Rank Inspector of Police Inspector / Circle Inspector[c] Assistant Police Inspector[d] Sub-Inspector Sergeant (Kolkata Police) Assistant Sub-Inspector Head Constable[e] Senior Constable[f] Police constable
Abbreviation INSP INSP / CO API SI Sgt ASI HC SC PC


Online Presence

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Lucknow Police has an official handle on X[15] and also has social media accounts on other platforms.

Lucknow Traffic Police

[edit]

Lucknow Traffic Police has the job of managing the flow of traffic in the city. It is the traffic police unit within the Lucknow Police.

See also

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Notes

[edit]

References

[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia

Lucknow Police

View on Grokipedia
from Grokipedia
The is the tasked with maintaining public order, preventing and investigating crime, and providing security in , the capital city of , . Organized as a Police Commissionerate since January 2020, it operates under the broader framework to address the challenges of a densely populated urban metropolis with significant historical and administrative importance. The commissionerate is headed by a senior officer in the rank of Additional Director General, currently Amrendra K. Sengar, and is structured into five zones encompassing sixteen circles and approximately 54 police stations. Assisted by Joint Commissioners for crime, law and order, and headquarters, the force manages diverse responsibilities including control, women's safety initiatives, and intelligence operations amid the city's role as a major economic and cultural hub.

Historical Development

Origins in Colonial Period

The policing system in Lucknow prior to British annexation relied on indigenous structures inherited from Mughal and Nawabi rule, including kotwals responsible for urban law enforcement and rural chowkidars for village watch duties, which were decentralized and often intertwined with local revenue collection. These arrangements lacked centralized oversight and were susceptible to corruption and inefficiency, as noted in British assessments of pre-colonial administration in Awadh. Following the East India Company's annexation of Awadh on February 7, 1856, under the Doctrine of Lapse, initial efforts to impose British-style governance were disrupted by the Indian Rebellion of 1857, during which Lucknow became a major center of resistance, culminating in the prolonged Siege of Lucknow from May to November 1857. British forces recaptured Lucknow on March 21, 1858, prompting immediate administrative reconfiguration to restore order and prevent future uprisings, with policing prioritized as a tool for and loyalty enforcement. The Indian Police Act of 1861, enacted in response to the revolt's lessons, abolished hereditary and village-based systems in favor of a provincial, hierarchical force under district superintendents appointed by the government, directly applicable to the and Oudh (including ). Implementation in Oudh emphasized military-like discipline, with British officers dominating superior ranks to ensure imperial control, reflecting the Act's design for suppressing dissent rather than community-oriented service. In Lucknow, the civic police force was formalized between 1862 and 1863, recruiting 855 personnel to patrol the urban core and enforce sanitary, vagrancy, and sedition laws amid post-revolt reconstruction. This establishment, budgeted at 93,084 rupees annually, marked the shift to a professionalized entity focused on protecting British interests, including the Residency compound, while integrating some local recruits at lower levels under strict oversight. Early operations targeted perceived threats from residual rebel sympathizers, underscoring the force's role in colonial consolidation rather than impartial justice.

Post-Independence Reorganization

Following India's independence on August 15, 1947, the police administration in the United Provinces—which encompassed as the provincial capital—transitioned from colonial oversight to Indian-led governance, with the civil police structure largely retaining the framework of the Police Act, 1861. B.N. Lahiri was appointed as the first Indian (IGP) for the United Provinces Police, marking the Indianization of top leadership and initiating efforts to adapt the force to democratic imperatives while maintaining continuity in district-level operations, including those in . The civil police forces expanded incrementally to address post-partition challenges, focusing on crime control and law-and-order maintenance amid communal tensions and administrative disruptions. In January 1947, even as approached, the United Provinces government constituted a Police Reorganization , which submitted its report on March 2, 1948, diagnosing entrenched problems such as widespread , oppressive practices toward the public, insufficient training, and disorganized operations—issues inherited from the colonial . The committee's findings laid groundwork for early reforms, though implementation was gradual and centered on improving accountability and efficiency rather than wholesale structural overhaul; for Lucknow , this translated to enhanced coordination with state-level directives amid the city's role as a political and administrative hub. Nationally, the was supplanted by the (IPS) in 1948, enabling systematic induction of Indian officers into senior ranks across states, including Uttar Pradesh's predecessor. Parallel to civil police adjustments, the armed constabulary underwent targeted reorganization to bolster support units. In September 1947, the Pradeshik Armed Constabulary (PAC) was restructured by raising 11 battalions (comprising 86 companies), with the 11th battalion designated for training. By 1948, the Military Police and State Armed Constabulary were amalgamated under the U.P. Pradeshik Armed Constabulary Act, 1948, creating a unified auxiliary force to assist civil police in urban centers like during emergencies and riots. This integration enhanced operational resilience for the police, which relied on PAC deployments for and internal security in the capital. The United Provinces' renaming to in 1950 further consolidated these changes under a formalized state identity.

Reforms Under Recent Administrations

Under Yogi Adityanath's administration since 2017, the Lucknow Police implemented the commissionerate system following the 2019-2020 , empowering the police commissioner with magisterial authority to streamline responses and reduce bureaucratic delays in urban areas like and . This structural reform aimed to enhance operational autonomy and accountability, marking a shift from traditional police station-centric models. Modernization efforts included substantial investments in and , with Rs 96 allocated for advanced weaponry such as 5,600 9mm pistols and 2,000 lightweight machine guns, alongside communication network upgrades. In March 2025, the state launched its largest weaponization drive, procuring arms worth Rs 83.77 to bolster firepower across units, including those in . For the financial year 2025-26, Rs 4,061.87 was approved for the , incorporating Rs 210 specifically for expanding the Dial-112 emergency response fleet. Recruitment processes were reformed to prioritize merit and transparency, enabling over 217,000 personnel to join the force since 2017, with an additional 30,000 vacancies announced in August 2025. A 20% horizontal reservation for ex-Agniveers in direct recruitment was introduced in October 2025 to integrate trained military personnel into the ranks. Technological integration advanced through an 11-point emphasizing zero-tolerance policing, prevention, and women's safety, with cyber help desks established at every statewide by 2025. In , the UP Police Telecom Department overhauled the 50-year-old in 2025 by installing new towers and replacing outdated wiring to improve real-time coordination. Advanced tools like drones, CCTV networks, and anti-drone systems were deployed for high-security events, contributing to zero-incident outcomes in operations such as the UP Show in October 2025.

Organizational Framework

Headquarters and Central Administration

The Lucknow Police Commissionerate's central administration is headed by the Commissioner of Police, an Additional Director General (ADG)-ranked officer in the (IPS). As of October 2025, Amrendra K. Sengar serves in this role, with contact details including mobile number 9454400137 and office telephone 0522-2324954. This position oversees the entire spectrum of policing in , including administrative coordination, operational directives, and accountability to the state government. The Commissioner is assisted by Joint Commissioners of Police (JCP), typically Deputy Inspector General (DIG)-ranked officers, who manage core administrative and functional branches. Notable roles include JCP (Crime & Headquarters) Amit Verma, responsible for criminal investigations, headquarters operations, and support services; JCP (Law & Order) Babloo Kumar, focusing on maintaining public order and event security; and additional JCPs for traffic and specialized zones. These branches handle day-to-day administration, such as personnel deployment, logistics, and inter-agency coordination within the commissionerate. Central administration interfaces with the headquarters in Extension for statewide policy alignment, training programs, and resource allocation, ensuring localized enforcement aligns with broader state objectives. Key functions encompass internal discipline, budget management, and implementation of technological upgrades like the CCTNS (Crime and Criminal Tracking Network System) for efficient record-keeping and data-driven policing. The emphasizes hierarchical command, with directives cascading to divisional and station levels for execution.

Hierarchy and Rank Structure

The Lucknow Police Commissionerate is led by the Commissioner of Police (CP), an (IPS) officer in the rank of (ADG). This position oversees the entire force, with Amrendra K. Sengar serving as CP as of the latest postings. The CP is supported by two Joint Commissioners of Police (JCPs) at the Deputy Inspector General (DIG) rank, handling law and order and divisions, such as Amit Verma for crime and headquarters and Babloo for law and order. Deputy Commissioners of Police (DCPs), equivalent to Superintendent of Police (SP) rank, manage zonal and functional areas including , Central, North, , , , and . Additional Deputy Commissioners (ADCPs) operate at (Addl. SP) level, while Assistant Commissioners of Police (ACPs) hold Assistant Superintendent of Police (ASP) or (DSP) ranks, supervising specific stations or units. Subordinate ranks follow the standard structure, comprising Inspectors for roles, Sub-Inspectors (SIs) for investigations, Assistant Sub-Inspectors (ASIs), Head Constables as supervisory constables, and Constables as the base-level enforcement personnel.
IPS/Gazetted RanksEquivalent Commissionerate PositionsSubordinate/Non-Gazetted Ranks
(ADG)Commissioner of Police (CP)
Deputy Inspector General (DIG)Joint Commissioner of Police (JCP) (SI)
Superintendent of Police (SP)Deputy Commissioner of Police (DCP)Assistant Sub-Inspector (ASI)
(Addl. SP)Additional Deputy Commissioner (ADCP)
Assistant Superintendent of Police (ASP)/DSP (ACP)

Geographic Divisions and Police Stations

The Lucknow Police Commissionerate organizes its jurisdiction into five primary geographic zones—Central, East, North, South, and West—to align law enforcement with the city's urban and peri-urban layout, including core neighborhoods, commercial districts, and expanding suburbs. Each zone is led by a Deputy Commissioner of Police (DCP), responsible for overseeing operational coordination, resource deployment, and within their area. These zones are subdivided into circles, typically headed by a Circle Officer (CO) or Additional Commissioner of Police (ACP), which group multiple police stations for administrative efficiency. As of March 2025, the structure comprises 16 circles managing 54 police stations, incorporating both urban and select rural outposts following expansions approved in prior years. The North Zone covers northern extensions of Lucknow, including residential and institutional areas like universities and highways leading to rural fringes. It includes circles such as Aliganj (encompassing stations like Aliganj, Jankipuram, and Madiaon), (with , Gudamba, Indiranagar, and Vikas Nagar stations), and . The East Zone handles eastern sectors, focusing on commercial hubs and transport corridors, with circles like and Cantt overseeing stations including , Cantt, and Chinhat. The Central Zone manages the historic and administrative heart, including stations like , Chowk, and Aminabad under circles such as and Qaiserbagh. The South Zone addresses southern industrial and residential belts, incorporating circles like and , with stations such as Alambagh, Ashiyana, and . The West Zone, which received the highest number of circles in recent reorganizations, spans western outskirts and rural interfaces, including the newly formed Kakori circle (covering , Banthara, and stations) alongside others like Talkatora and Saadatganj. This zonal framework supports targeted patrolling and rapid response, with adjustments made periodically—such as the April 2025 reshuffle—to enhance oversight amid urban growth and jurisdictional overlaps with rural areas.

Leadership and Governance

Commissioners and Key Appointments

The Lucknow Police Commissionerate, established on January 13, 2020, to enhance administrative efficiency in for the state capital, is led by a at the rank of (ADG). This position oversees operational command, policy implementation, and coordination with state police headquarters. Sujit Pandey, a 1994-batch (IPS) officer, was appointed as the inaugural . He was succeeded by D.K. Thakur, whose tenure ended in August 2022 when S.B. Shirodkar, previously ADG in another capacity, took over amid a broader administrative reshuffle. Shirodkar served until June 22, 2024, when Amarendra Kumar Sengar, a 1995-batch IPS officer previously posted as ADG Lucknow Zone, assumed the role following a transfer of 16 senior officers. Sengar, who continues in the position as of October 2025, has emphasized priorities including traffic management and inter-agency collaboration. The Commissioner is assisted by two Joint Commissioners of Police (JCP), typically at Deputy Inspector General (DIG) rank, handling specialized domains such as Crime and Headquarters, and Law and Order. Additional key appointments include Additional Deputy Commissioners of Police (ADCP) for zones like Traffic, East, West, and North, often filled by IPS officers at Superintendent of Police (SP) level through state government orders. Recent examples include the October 2025 transfer of Ashish Srivastava from Deputy Commissioner of Police (DCP) in the commissionerate to SP Security Headquarters, reflecting routine cadre rotations to maintain operational dynamism.
CommissionerIPS BatchAppointment Date
Sujit Pandey1994January 13, 2020
D.K. ThakurUnknownPost-2020
S.B. ShirodkarUnknownAugust 2, 2022
Amarendra K. Sengar1995June 22, 2024

Recent Transfers and Administrative Changes

In June 2024, the government transferred 11 senior IPS officers, appointing Amarendra Kumar Sengar, a 1995-batch previously serving as Additional (ADG) in the Zone, as the new of Police for the Commissionerate, replacing S.B. Shiradkar, a 1993-batch who was reassigned as ADG, Zone. Sengar assumed charge on June 24, 2024, prioritizing rapid response to public complaints and traffic streamlining in collaboration with stakeholders. In March 2025, amid a reshuffle of 13 IPS officers, Bablu Kumar was appointed as Joint Commissioner of Police (JCP), Law and Order, in the Commissionerate, reflecting ongoing efforts to bolster operational leadership in core policing functions. On September 4, 2025, Arvind Mishra was transferred to the position of Superintendent of Police (SP), Economic Offences Wing (EoW), , as part of a broader transfer of eight IPS officers aimed at strengthening specialized investigative units. A further reshuffle on October 11, 2025, affected four IPS officers in Lucknow-related postings: Ashish Srivastava was appointed SP, Security; Anirudh Kumar, previously SP, Crime Investigation Department (CID), Lucknow, was moved to Commander of the 28th Battalion; and Vikrant Vir (also reported as Vikrant Dhir) was posted as of Police (DCP) in the Lucknow Commissionerate from his prior role as SP, Headquarters, DGP Office. These changes, issued by the , underscore routine administrative adjustments to align expertise with departmental priorities such as security, investigations, and commissionerate operations.

Operational Responsibilities

Core Law Enforcement Functions

The core law enforcement functions of the Lucknow Police, as a unit of the Uttar Pradesh Police, center on upholding the rule of law, preventing offences, detecting and investigating crimes, apprehending offenders, and safeguarding public peace within Lucknow district. These duties derive from the Police Act, 1861, which requires officers to execute lawful orders, collect intelligence on threats to peace, prevent public nuisances and crimes, and bring suspects to justice through authorized apprehensions and searches. In practice, this involves routine patrolling, beat systems, and visible policing to deter criminal activity in a densely populated urban area prone to petty theft, street disturbances, and organized crime. Maintenance of public order constitutes a primary responsibility, particularly during large-scale events, religious festivals like Ram Navami or processions, and potential civil unrest, where police deploy to regulate assemblies, disperse unlawful gatherings, and prevent escalation under Section 144 of the Code of Criminal Procedure if necessary. The force also prioritizes protection of life and property, responding to emergencies via the UP 112 , which handles over 1.5 million calls annually statewide, with contributing significantly due to its status as the state capital. Officers are mandated to remain on duty at all times and can be redeployed across the district to address hotspots, ensuring impartial enforcement without external employment distractions. Since the adoption of the police commissionerate system on January 13, 2020, the Commissioner of Police in wields consolidated executive magisterial powers, enabling rapid deployment of force, licensing for public events, and regulatory actions without prior approval, streamlining responses to urban law and order challenges. This structure enhances operational autonomy, with the commissioner directly accountable to the for core functions like and preventive arrests, reducing bureaucratic delays in high-stakes scenarios. Complementary initiatives, such as the 2025 rollout of 'Eagle Mobile' surveillance vans, mandate daily criminal profiling and proactive interventions to preempt disruptions, aligning with broader intelligence-driven enforcement.

Investigative and Preventive Roles

The Lucknow Police Commissionerate conducts investigations into cognizable offenses reported within the city through its 78 police stations, where Sub-Inspectors and Inspectors register First Information Reports () and lead inquiries, evidence collection, and suspect apprehensions. Specialized handling occurs for complex cases via the Crime Investigation Department (CID), headquartered in , , which focuses on serious offenses including technical crimes, kidnappings, crimes against women, narcotics violations under the NDPS Act, counterfeit currency operations, financial frauds, and . The CID's Lucknow sector office, led by an under an SP's supervision, processes cases referred by courts, the government, or the National Human Rights Commission, ensuring thorough probes into crimes with statewide implications. Dedicated units enhance investigative capacity, such as the Cyber Crime Cell, established on August 26, 2011, which probes computer network-related offenses, with recent training programs for new recruits emphasizing as of July 14, 2025. An Economic Offences Cell, announced November 28, 2023, prioritizes cases exceeding ₹50 for expedited scrutiny, while zone-wise forensic teams, deployed September 21, 2024, collect fingerprints, biological samples, and weapons at crime scenes, uploading data for analysis. Recent restructuring on October 22, 2025, merged the State Special Investigation Unit into the Economic Offences wing and renamed the CBCID as CID to streamline high-impact probes. In preventive roles, Lucknow Police employs analytics, integrating over 6 FIRs from 2017 to 2023 with criminal records and data to map hotspots for chain snatching, thefts, robberies, POCSO cases, and crimes against women, enabling targeted and picket deployments. Initiatives like 'Eagle Mobile' units, launched April 17, 2025, facilitate real-time and rapid response to deter criminal activity. Proactive measures include regular verification of history-sheeters, enhanced vigilance patrols as intensified October 2, 2025, and the UP 100 emergency system for immediate citizen assistance, aiming to preempt offenses through technology and community coordination. These efforts align with directives for zero-tolerance policing, emphasizing AI-driven innovation and body-worn cameras for transparency in preventive operations.

Public Safety and Helpline Services

The Lucknow Police maintains public safety through an integrated network of emergency helplines integrated with the Police's UP-112 system, which handles distress calls for , , and medical emergencies across the city. Dialing 112 connects callers to a centralized response unit that dispatches police patrols, specialized units, or coordinates with (101) and services (102 or 108), ensuring rapid intervention in threats such as accidents, crimes in progress, or public disturbances. This system, operational statewide since 2018, logged approximately 1.98 lakh police-related calls during the 2024 period alone, demonstrating high utilization for real-time safety support in . Specialized helplines target vulnerable groups to prevent and address specific risks. The Women Power Line (1090), headquartered in as a 24/7 contact center operated by the , enables women to report eve-teasing, , , or domestic issues anonymously, with dedicated teams investigating and providing or . The (1098) facilitates reporting of , trafficking, or missing minors, linking directly to police and child welfare agencies for immediate protective actions. Additional non-emergency lines, such as the Citizen's Call Center (155300) for general complaints and the Chief Minister Helpline (1076) for governance-related safety concerns, support proactive monitoring and resolution of local hazards like traffic violations or neighborhood disputes. These services enhance overall public safety by promoting accessibility via toll-free numbers and mobile integration, allowing geo-location tracking for quicker response times in Lucknow's urban density. Official data from the district administration underscores their role in reducing response delays, though effectiveness depends on call volume management and staffing, with UP-112 incorporating GPS-enabled alerts from smartphones for precise incident location.

Specialized Units

Traffic Management Division

The Traffic Management Division of Lucknow Police is responsible for regulating vehicular movement, enforcing traffic regulations, and mitigating road accidents within the city limits. It operates under the Lucknow Police Commissionerate, focusing on congestion control, signal management, and compliance with the . The division maintains traffic aid posts, deploys personnel for patrolling key routes, and coordinates with state-level Traffic Directorate for highway oversight near urban fringes. Organizationally, the division is led by an Assistant Commissioner of Police (ACP) Traffic, currently held by DSP Radharaman Singh as of recent postings, with support from zonal Deputy Commissioners of Police (DCPs), such as DCP Traffic West Neeta Desai. It is subdivided into east, west, and central zones to cover Lucknow's expansive road network, including major arteries like the Lucknow-Kanpur Highway and inner-city thoroughfares. Personnel include traffic constables equipped for on-road enforcement, though the division functions at approximately one-third of sanctioned strength, with around 1,000 officers managing over 2.1 million registered vehicles as of September 2024. This shortfall contributes to persistent challenges in real-time monitoring and response. Key responsibilities encompass accident investigation, particularly for severe incidents involving three or more fatalities, following a June 2025 directive from the Traffic Cell to standardize probes statewide. The division enforces penalties for violations like speeding, non-compliance, and , while promoting awareness through collaborations such as the April 2025 'Life Suraksha Pakki' campaign with SBI Life Insurance, which installed oversized helmets at public spots to highlight rider safety. Additional programs include helmet distribution drives partnered with IIFL Home to equip officers and commuters, addressing 's high two-wheeler fatality rates. In terms of performance, Lucknow recorded 871 road accidents in the first half of 2025 alone, contributing to the district's top ranking in for incidents amid statewide figures of 46,052 accidents and 24,118 deaths in 2024. To combat congestion, piloted a 'zero light, zero cop' system in January 2025 at 10-12 major intersections, relying on optimized roundabouts and to reduce reliance on signals and manual intervention. These efforts align with broader state priorities under ADG A. Satish Ganesh, emphasizing data-driven enforcement and training to lower injury rates, which rose 11.5% statewide from 2023 to 2024. Despite initiatives, empirical data indicates ongoing strain from vehicular density and enforcement gaps, underscoring the need for expanded and like AI-monitored signals.

Cybercrime and Anti-Scam Initiatives

The , as part of the framework, established one of India's first dedicated police stations in 2016, located in alongside another in Gautam Buddha Nagar, to exclusively handle digital offenses. This initiative centralized investigations into online frauds, hacking, and , with the Cyber Crime Headquarters situated at the Lucknow Police Headquarters to coordinate statewide responses. The unit operates the national 1930, which facilitates rapid reporting of financial frauds within 24 hours, enabling account freezes and tracing of illicit transactions. In response to rising threats like digital arrest scams—where fraudsters impersonate officials to coerce payments—and cryptocurrency-based schemes, Lucknow Police launched specialized training programs for new recruits in July 2025, focusing on operations and forensic tools for evidence recovery. Awareness campaigns have included door-to-door outreach and community sessions, such as those in August 2025 targeting pensioners and neighborhoods, to educate residents on verifying suspicious calls and reporting via , preventing potential losses in hundreds of interactions per event. The Cyber Crime Cell has actively disseminated alerts on tactics preying on vulnerable groups, emphasizing immediate helpline use over compliance with unverified demands. Notable achievements include the June 2024 prevention of a ₹120 investment scam through arrests by the cyber cell and STF, marking one of the largest foiled frauds in state history, involving coordinated alerts and digital tracing. By 2025, expanded operations under 's oversight contributed to statewide savings of over ₹30 from cyber frauds within two months, reflecting improved response times and inter-agency coordination with national portals. In 2025, the force proposed a bot for real-time anti-digital arrest verification, aiming to automate scam detection amid increasing AI-driven tactics. These efforts align with broader infrastructure, including 18 regional cyber stations and forensic labs, though reported 1,453 cases in recent NCRB data, underscoring persistent challenges despite high state conviction rates.

Armed and Tactical Response Units

The Lucknow Police, as part of the , deploys armed and tactical response capabilities through integrated state-level units to address high-risk scenarios such as riots, , armed confrontations, and that exceed the capacity of regular district forces. These units emphasize rapid deployment, specialized training, and advanced weaponry to maintain public order and counter threats, drawing from the Pradeshik Armed Constabulary (PAC) for mass mobilization and district-specific teams for precision operations. The Pradeshik Armed Constabulary (PAC), established in 1948 through amalgamation of earlier formations, serves as the primary reserve for , including , with multiple s stationed in the city to prevent reliance on military intervention in grave law-and-order breakdowns. Comprising 33 battalions organized into three zones and seven sectors, the PAC includes four dedicated commando companies equipped with rifles, trained for anti-terrorism, VIP protection, and ; in , units like the 35th Battalion handle sensitive deployments at key sites and communal hotspots. PAC personnel undergo rigorous training in crowd control, protocols, and modern tactics, enabling swift escalation from routine policing to armed containment of disturbances. District-level Special Weapons and Tactics () teams, operational since 2013 across including , provide tactical precision for countering hardened criminals and terror threats, functioning under crime branch oversight with commando-trained personnel. These teams are armed with pistols, AK-47s, INSAS rifles, stun grenades, tactical lights, laser-aiming devices with , and daggers, supplemented by training in high-risk operations conducted by the state Anti-Terrorist Squad (ATS); in , they support localized responses to armed gangs and potential terrorist incidents, enhancing the city's defensive posture amid urban vulnerabilities. The Anti-Terrorist Squad (ATS), headquartered in since its inception in , augments these capabilities with a dedicated focus on and Naxal threats, incorporating the Special Police Operations Team (SPOT) established in 2017 for elite tactical interventions. ATS maintains operational teams at its base on Amausi Railway Station Road and deploys seven SPOT units statewide at strategic points, utilizing advanced , intelligence-driven raids, and commando tactics; while statewide in scope, the headquarters coordinates responses for the capital, including training district elements in modern weaponry and high-stakes scenarios to ensure interoperability.

Performance Metrics

In 2023, Lucknow recorded 29,472 cognizable criminal cases, marking a 54% increase from 19,058 cases in 2022, positioning the city seventh among India's major urban centers with populations exceeding 2 million. This uptick contrasts with Uttar Pradesh's overall crime rate of 181.3 per population, which remained below the national average and ranked the state 20th among states and union territories. The (NCRB) data, compiled from police records, attributes such city-level variations to factors including and reporting mechanisms, though absolute case volumes in reflect its status as the state capital. Murder cases in Lucknow stood at 98 in 2023, exceeding figures from nearby districts like Ghaziabad (45) and (97), amid broader state trends where reported elevated absolute incidents due to its large despite a rate lower than the national benchmark. Crimes against women rose notably, with Lucknow ranking second nationally in 2023, up from prior years; the city logged 2,231 such cases in 2022 at a rate of 161.4 women, indicating a continued escalation into the following year per NCRB metrics. State police analyses highlight improved detection and registration under new criminal laws as contributing to higher reported figures, rather than proportional increases in incidence, with 's overall crimes against women rate at 39.4 —below the national 66.2. Longer-term trends from 2020 to 2023 show fluctuating but generally rising reported cognizable crimes in , influenced by urban growth and enhanced surveillance, though per capita rates align with state-level declines relative to national averages; for instance, Uttar Pradesh's rate fell from 171.6 per in 2022 amid national increases. cases, where led state rankings, underscore persistent challenges in property and personal offenses, with NCRB data linking spikes to better victim reporting post-2017 policing reforms. Official UP Police reviews emphasize causal reductions through encounters and convictions, averaging over 15,000 statewide since 2017, correlating with stabilized metrics in urban hubs like .

Effectiveness in Reducing Criminal Activity

The adoption of the Police Commissionerate system in in 2017 has been credited with enhancing operational efficiency and contributing to crime reduction through streamlined decision-making and specialized focus on urban challenges. This structural reform allowed for quicker response times and targeted prevention strategies, fostering a decline in activities within the city. Reports indicate that the system has played a pivotal role in curbing criminal elements, supporting broader by improving public safety perceptions. Empirical data from the (NCRB) for 2023 reflects 's overall crime rate at 335.3 per population, 25% below the national average of 448.3, with benefiting from state-wide policing enhancements including the commissionerate model. Specific reductions in heinous crimes across , where operates as a key urban center, show an 85% drop over the eight years preceding 2025 compared to 2016 levels, attributed to aggressive anti-crime drives. Robbery incidents decreased by 84.41%, and loot cases by 77.43%, driven by intensified patrols, intelligence-led operations, and legal actions under acts like the Gangster Act, which resulted in over 200 arrests and property seizures exceeding ₹100 in . High-impact measures, such as over 15,000 police encounters statewide since 2017—including 846 in the Lucknow zone—have eliminated 256 hardened criminals and arrested 31,960 others, directly correlating with lowered organized crime rates by disrupting mafia networks prevalent in urban areas like Lucknow. Integration of technology, including predictive policing analytics introduced around 2024 and deployment of 60 cyber-trained officers across Lucknow's 54 stations in 2025, has further bolstered effectiveness against emerging threats like digital fraud, with real-time data mapping reducing response times and preventive interventions. These efforts align with NCRB indicators showing Uttar Pradesh outperforming national averages in murder (rate of 1.4 vs. 2), burglary (2.9 vs. 7.7), and attempt to murder (1.4 vs. 4.1) for 2023. Despite these gains, challenges persist, as evidenced by Lucknow recording higher absolute numbers of murders (720 cases in 2023) compared to peer cities like Ghaziabad, though rates remain aligned with state improvements. Official assessments emphasize that sustained zero-tolerance policies, including the UP-100 emergency response system operational since earlier reforms, have deterred criminal activity through visible enforcement and community deterrence. Independent evaluations of commissionerate systems corroborate positive outcomes in control efficacy over traditional models.

Encounters and High-Impact Operations

The Lucknow Police, operating under the Uttar Pradesh Police's framework, have engaged in numerous encounters—armed confrontations during apprehensions or raids—since the adoption of a zero-tolerance policy toward organized crime in March 2017. In the Lucknow zone, which includes the city commissionerate, authorities recorded 806 encounters by August 2025, resulting in 17 criminals killed, 1,781 arrests, and injuries to 166 police personnel. Updated figures by October 2025 indicate 846 encounters in the zone, maintaining the tally of 17 neutralized criminals. These operations often target individuals with histories of murder, extortion, and gang activity, with police data attributing reductions in organized crime to such proactive measures. High-impact operations by Lucknow Police have included anti-terrorism efforts, such as the March 2017 raid on the outskirts of targeting self-radicalized operative , who was eliminated after a prolonged involving commandos; the operation dismantled a purported module planning attacks. In January 2024, Lucknow units neutralized a carrying a Rs bounty, accused of multiple serious offenses, during an early-morning encounter. More recently, as part of statewide initiatives like Operation Langda and Operation Khallas launched in 2025 to cripple gang networks, Lucknow Police contributed to clusters of encounters, including high-intensity shootouts in urban areas that injured or apprehended fugitives linked to kidnappings and murders. These efforts align with broader UP Police tactics emphasizing rapid response to intelligence on high-risk targets, often yielding weapons recoveries and disrupting criminal syndicates.

Controversies and Criticisms

Allegations of Excessive Force

In October 2024, Aman Gautam, a man from , died in custody following his detention by local police, with CCTV footage emerging that showed officers detaining him prior to the incident; his family and activists alleged leading to his death, prompting calls for investigation into custodial . Similarly, on October 26, 2024, Mohit Pandey was detained in for an assault case and died the next day at a , with his family claiming severe beating by police caused internal injuries and blocking roads in protest; police stated he was medically examined post-detention but denied direct responsibility for his death. In November 2024, a viral video surfaced showing injury marks on , a resident detained over a mobile theft dispute, leading to the suspension of the involved constable amid accusations of third-degree methods by Faizullaganj police. February 2025 saw protests in after Rajesh Sharma's at Civil , where his family attributed it to police brutality during an altercation, though tensions were resolved following assurances of inquiry. During December 2024 protests near the Uttar Pradesh Assembly in Lucknow against government policies, Congress worker Prabhat Pandey died, with party leaders including Rahul Gandhi alleging excessive police force such as lathi charges and tear gas caused his injuries; police countered that deaths resulted from underlying health issues amid crowd unrest rather than direct brutality. In October 2025, locals at Sushant Golf City police station accused officers of excessive force during a confrontation over a suspect's release, including physical beatings on peaceful protesters, though no formal suspensions followed immediate reports. The Status of Policing in India Report 2025 highlighted custodial deaths in as indicative of broader practices, often hidden from public view, based on surveys of police and prisoners revealing and physical coercion in case resolutions. While , including units, have conducted numerous encounters—such as the October 2025 killing of a wanted criminal in Para—human rights groups like have criticized state-wide patterns of alleged extrajudicial actions, though official data emphasizes these target hardened offenders with rewards, and police deny staged excesses. In a rare admission, the 2018 shooting of a man during a check by a was deemed "excessive force" by then-UP Police chief , resulting in departmental action. These cases reflect recurring claims, often amplified by opposition parties and activists, contrasted by police assertions of proportionate response to threats.

Custodial Issues and Human Rights Claims

Allegations of custodial deaths and violations have periodically surfaced against Lucknow Police, primarily involving claims of leading to fatalities while suspects are in custody. Families and activists often assert that beatings or excessive force cause these deaths, which police typically attribute to or pre-existing conditions, prompting under Section 302 () of the but rarely resulting in convictions. The National Commission (NHRC) has intervened in several cases, including those in , issuing notices for investigations into alleged , though systemic data shows low prosecution rates for police personnel nationwide. A prominent incident occurred on October 27, 2024, when 30-year-old Mohit Kumar died in custody at in , with his family alleging severe beating by officers including the (SHO). An was filed against the SHO and several constables for following post-mortem indications of injuries, amid protests blocking roads and criticism from opposition leader , who highlighted it as the second such case in within two weeks. Police claimed the death resulted from a fall, but the family's insistence on led to public outrage and demands for accountability. In another case on September 2, 2025, a 22-year-old man accused of abducting a minor girl was found hanging in custody, leading to an FIR against five officers for based on suspicions of staging to cover . This followed claims of the suspect being interrogated harshly, though official reports cited ; such discrepancies underscore ongoing debates over forensic reliability and police impunity in , where custodial death complaints have risen per opposition figures. Broader patterns in , including , reveal at least two alleged torture-related deaths in October 2024 alone, with NHRC data indicating persistent issues despite judicial oversight. Human rights groups document low conviction rates—fewer than 5% in police abuse cases nationally—attributing this to institutional protections, while government responses emphasize internal inquiries over external . These claims, often amplified by political rivals, highlight tensions between efficacy and procedural safeguards, with no comprehensive independent audit confirming systemic abuse specific to Lucknow Police.

Political Influences and Public Perceptions

The Uttar Pradesh state government, led by Chief Minister Yogi Adityanath since March 2017, exerts significant influence over the Lucknow Police through appointments, policy directives, and resource allocation, as the force operates under the state police framework. Adityanath's administration has prioritized a "zero tolerance" approach to crime, directing police operations toward high-impact encounters, with 222 alleged criminals neutralized statewide since 2017, including arrests of over 20,000 wanted individuals and seizures of assets worth ₹142 billion. This shift, credited by government officials with transforming public safety perceptions, contrasts with pre-2017 practices under Samajwadi Party rule, where recruitment and postings were marred by nepotism and caste-based favoritism toward Yadavs, undermining operational independence. Opposition leaders, particularly Samajwadi Party chief Akhilesh Yadav, have accused the current regime of caste-driven bias in police postings, alleging favoritism toward communities aligned with the Bharatiya Janata Party (BJP) and discrimination against "Pichda, Dalit, Alpsankhyak" (PDA) groups, as evidenced by disputes over senior officer assignments in 2025. Such claims echo historical patterns of politicization, where ruling parties in Uttar Pradesh have influenced transfers to reward loyalty or target rivals, though empirical data on encounter outcomes shows a disproportionate focus on organized crime networks rather than overt political vendettas. Critics from human rights groups and opposition parties further contend that encounter killings, numbering over 200 under Adityanath, reflect selective enforcement biased against Muslim-majority criminal elements, potentially amplifying communal tensions in Lucknow's diverse urban setting. Public perceptions of the Police remain polarized, with state-led initiatives like podcasts and community outreach aimed at fostering transparency and trust since 2024. A 2019 survey indicated improvements in citizen views of police and responsiveness under the BJP , aligning with Adityanath's narrative of enhanced governance. However, national polls reveal persistently low trust in policing, ranking it among the worst states in 2021 for public confidence, attributed to perceptions of corruption, political interference, and excessive force. The 2023 Status of Policing in India report highlighted widespread distrust, particularly among marginalized communities, due to opaque data on crimes and encounters, though government statistics claim a decline in overall criminality has bolstered safety perceptions in urban centers like . Incidents such as the 2025 arrest of political commentator Ali Khan Mahmudabad fueled narratives of targeted actions against critics, yet official defenses emphasize lawful operations over partisan motives.

Insignia, Uniforms, and Protocols

Rank Insignia for Officers

The rank insignia for officers in the Lucknow Police conform to the hierarchical structure established for the , utilizing standardized shoulder epaulettes and badges that denote authority levels among gazetted officers, primarily from the (IPS) and Provincial Police Service (PPS). These incorporate symbols such as stars, the , crossed batons or swords, and the , reflecting seniority from entry-level to apex positions. All personnel, including officers, affix the 's common —a navy blue and red —above the nameplate on the right side of the , introduced on November 1, 2022, to symbolize departmental identity. Gazetted officers begin at the Assistant Superintendent of Police (ASP) rank, with insignia progressing in complexity: single stars for junior roles, multiple stars or emblems for mid-level, and combined national symbols with crossed for senior leadership. In the Commissionerate, the Police Commissioner typically holds the rank of (IGP) or equivalent, overseeing operations with corresponding badges.
RankInsignia Description
Director General of Police (DGP) / Additional DGP (ADGP)National emblem positioned above crossed sword and baton on shoulder epaulettes.
Inspector General of Police (IGP)Crossed sword and baton surmounted by one five-pointed star; gorget patches feature a leaf motif.
Deputy Inspector General of Police (DIG)Crossed sword and baton topped with the Ashoka Chakra emblem (star).
Superintendent of Police (SP) / Senior Superintendent of Police (SSP)Three stars arranged in an inverted triangle.
Additional Superintendent of Police (Addl. SP)Two stars placed vertically.
Assistant Superintendent of Police (ASP)Single five-pointed star.
These badges ensure clear visual identification of command levels during operations and public interactions, with state-specific abbreviations like "UPP" incorporated on shoulder straps for forces. Variations may occur for special designations, but the core design maintains uniformity across commissionerates like .

Uniform Standards and Equipment

The standard uniform for personnel, including those in , features -coloured shirts and trousers for male constables and officers, emphasizing functionality, durability, and public recognizability in operational duties. jackets are also procured as part of the prescribed attire, with guidelines issued via official circulars specifying approved suppliers and standards. Accessories typically include a belt, shoes, and a or bearing the emblem, while socks and undergarments adhere to or neutral tones for ity. For female personnel, guidelines outline sarees or equivalent attire, with specific directives for kameez or other variants to ensure modesty and practicality, as per circulars from the Director General's office dated December 29, 2014. Variations exist for specialized units; in transitioned to blue-white uniforms in 2017 to enhance visibility, replacing the traditional pants, jacket, , and red belt, though general duty officers retain . The colour, adopted formally in 1847 under British colonial administration, derives from a dust-resistant originally sourced from leaves, symbolizing service and blending with India's terrain for in patrols. Equipment issued to Lucknow Police follows state protocols, with constables standardly carrying a lathi (wooden baton) for and non-lethal restraint, alongside , whistles, and torches for routine enforcement. Armed personnel receive Indian Ordnance Factory .32 calibre revolvers as primary , supplemented by semi-automatic pistols like the 9mm Auto 1A for higher-threat scenarios, though legacy .303 rifles persist in some armouries despite obsolescence declarations in the early . gear includes helmets, shields, and launchers, while recent modernizations as of June 2025 incorporate combat shotguns, holographic sights for submachine guns, GPS trackers, and extended magazines for pistols to bolster capabilities in high-impact operations. Bulletproof vests and advanced communication devices are prioritized for specialized teams, funded through state allocations exceeding ₹100 in 2024 for overall armament upgrades.

Digital Integration and Public Engagement

Online Presence and Citizen Portals

The Lucknow Police Commissionerate operates under the framework, utilizing the official UP Police website (uppolice.gov.in) as its primary online hub for public information, including district-specific updates on operations, helplines, and . This portal supports e-FIR registration exclusively for cases involving unknown accused, with a dedicated (0522-2390261) for residents to initiate or inquire about filings. Social media channels enhance real-time engagement and awareness. The official account (@lkopolice) delivers operational alerts, arrest announcements, and safety advisories, emphasizing that it is not for emergency reporting and directing users to dial 112 instead. The page (facebook.com/policecommissioneratelucknow) maintains over 100,000 likes as of recent data, posting Hindi-language updates on crime resolutions and community events. Complementing these, the profile (@lkopolice) has around 59,000 followers and shares visual content on enforcement activities. Citizen portals emphasize digital accessibility for routine interactions. The CCTNS Citizen Portal (cctnsup.gov.in/citizenportal) enables Lucknow users to submit verification requests (e.g., character certificates, employee checks), complaints, and feedback, streamlining processes previously handled in-person at stations. The UPCOP mobile app, launched by UP Police and available via with over 29,000 reviews averaging 3.7 stars, allows e-FIR lodging, FIR status tracking, lost item reporting, and nearest station locator—features tailored for urban districts like . Integration with the platform extends these to road accident reporting and additional . The 112 emergency portal (112.up.gov.in) supports online incident logging alongside voice calls, with recent logs showing rapid response integrations for medical evacuations in and nearby areas. These tools collectively reduce station visits, though official guidelines stress verification of user inputs to prevent misuse in e-FIR processes.

Community Outreach and Modern Initiatives

Police has implemented programs in collaboration with local NGOs, such as the partnership with Ummeed NGO, which focuses on public awareness campaigns to enhance safety and community involvement in efforts. In 2024, the force launched a dedicated Program emphasizing regular neighborhood meetings, joint community activities, and open forums for residents to report concerns, aiming to foster trust and proactive collaboration between officers and locals. These initiatives build on state-wide efforts like the UP-112 'Ek Pahal' campaign introduced in August 2024, which promotes public education on response and encourages citizen participation in policing through awareness drives tailored to urban areas like . A key focus of outreach involves women's and children's safety, integrated through the Women & Child Security Organization (WCSO) programs operational in , including the WPL-1090 Call Center for rapid response to complaints and the RU-BA-RU interactive sessions conducted with students to discuss roles in . , a flagship empowerment drive, has been actively promoted in since its expansion, with dedicated centers like the one at Naimisharanya thana visited by the on October 26, 2025, to oversee programs on , respect, and for women. Complementary awareness events, such as those on cyber bullying and safety held in involving over 1,000 girls and 200 personnel, continue to inform ongoing school-based outreach. Modern initiatives incorporate technology for public engagement, including the updated C-Plan app relaunched in December 2024 to track anti-social elements and facilitate community feedback, reducing response times in 's high-density areas. In September 2025, the introduction of NyaySanhita.in, an AI-powered portal under , enables faster processing of women's complaints via and tracking, enhancing accessibility for residents. Additionally, a June 2025 series on high-profile investigations promotes transparency, while the UP Police stall at the International Trade Show in September 2025 received an award for showcasing these citizen-centric digital tools and modern policing models.

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