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Blue eight-lobed badge with checkmark icon
"Blue checkmark" Twitter verification badge, used by X Premium subscribers
Gold-colored eight-lobed badge with checkmark icon
Gold badge used for Verified Organizations subscribers
Gray eight-lobed badge with checkmark icon
Gray badge used for government accounts

Verification on X, formerly known as Twitter, is a system intended to communicate the authenticity of an X account.[1] Since November 2022, Twitter users whose accounts are at least 90 days old and have a verified phone number receive verification upon subscribing to X Premium or Verified Organizations; this status persists as long as the subscription remains active.[2]

When introduced in June 2009, the system provided the site's readers with a means to distinguish genuine notable account holders, such as celebrities and organizations, from impostors or parodies.[3][4] Until November 2022, a blue checkmark[5] displayed against an account name indicated that Twitter had taken steps to ensure that the account was actually owned by the person or organization whom it claimed to represent.[6][7] The checkmark does not imply endorsement from Twitter, and does not mean that tweets from a verified account are necessarily accurate or truthful in any way.[8] People with verified accounts on Twitter are often colloquially referred to as "blue checks" on social media and by reporters.[9]

In November 2022, the verification program was modified heavily by new owner Elon Musk, extending verification to any account with a verified phone number and an active subscription to an eligible X Premium (formerly Twitter Blue) plan. These changes faced criticism from users and the media, who believed that the changes would ease impersonation, and allow accounts spreading misleading information to feign credibility. In a related change, Twitter introduced additional gold and gray checkmarks, used by Verified Organizations and government-affiliated accounts, respectively.[10] Twitter claims that the changes to verification are required to "reduce fraudulent accounts and bots".[1]

Twitter users who had been verified through the previous system were known as "legacy verified" accounts;[11] legacy verification was deprecated in April 2023, and stripped from accounts who do not meet the new payment requirements. Musk later implied that he had been personally paying for the X Premium subscriptions of several notable celebrities.[12][13]

Until November 2022

[edit]

In June 2009, after being criticized by Kanye West and sued by Tony La Russa over unauthorized accounts run by impersonators, the company launched their "Verified Accounts" program.[14][15] Twitter stated that an account with a "blue tick" verification badge indicates "we've been in contact with the person or entity the account is representing and verified that it is approved".[16] After the beta period, the company stated in their FAQ that it "proactively verifies accounts on an ongoing basis to make it easier for users to find who they're looking for" and that they "do not accept requests for verification from the general public".[17] Originally, Twitter took on the responsibility of reaching out to celebrities and other notable people to confirm their identities in order to establish a verified account.[18]

In July 2016, Twitter announced a public application process to grant verified status to an account "if it is determined to be of public interest" and that verification "does not imply an endorsement".[19][20][21] In 2016, the company began accepting requests for verification, but it was discontinued the same year. Twitter explained that the volume of requests for verified accounts had exceeded its ability to cope; rather, Twitter determines on its own whom to approach about verified accounts, limiting verification to accounts which are "authentic, notable, and active".[22][23]

In November 2020, Twitter announced a relaunch of its verification system in 2021. According to the new policy, Twitter verifies six different types of accounts; for three of them (companies, brands, and influential individuals like activists), the existence of a Wikipedia page will be one criterion for showing that the account has "Off Twitter Notability".[24]

Controversy

[edit]

On June 21, 2014, actor William Shatner raised an issue with several Engadget editorial staff and their verification status on Twitter. Besides the site's social media editor, John Colucci, Shatner also targeted several junior members of the staff for being "nobodies", unlike some of his actor colleagues who did not bear such distinction. Shatner claimed Colucci and the team were bullying him when giving a text interview to Mashable.[25] Over a month later, Shatner continued to discuss the issue on his Tumblr page,[26] to which Engadget replied by defending its team and discussing the controversy surrounding the social media verification.[27]

Twitter's practice and process for verifying accounts came under scrutiny again in 2017 after the company verified the account of white supremacist and far-right political activist, Jason Kessler. Many who criticized Twitter's decision to verify Kessler's account saw this as a political act on the company's behalf.[28] In response, Twitter put its verification process on hold. The company tweeted, "Verification was meant to authenticate identity & voice but it is interpreted as an endorsement or an indicator of importance. We recognize that we have created this confusion and need to resolve it. We have paused all general verifications while we work and will report back soon."[29]

As of November 2017, Twitter continued to deny verification of Julian Assange's account following his requests.[30]

In November 2019, Dalit activists of India alleged that higher-caste people get Twitter verification easily and trended hashtags #CancelAllBlueTicksInIndia and #CasteistTwitter.[31][32][33] Critics have said that the company's verification process is not transparent and causes digital marginalisation of already marginalised communities.[34] Twitter India rejected the allegations, calling them "impartial" and working on a "case-by-case" policy.[35][36]

Since November 2022

[edit]

On April 20, 2023, Twitter (known as X since July 2023) began removing verification status for users of public interest, causing a controversy among Twitter users. The website's system was altered, allowing any individual to receive verification for a monthly fee, an act which saw significant criticism.

Following the acquisition of Twitter by Elon Musk on October 28, 2022, Musk told Twitter employees to introduce paid verification by November 7 through Twitter Blue. The Verge reported that the updated Blue subscription would cost $19.99 per month, and users would lose their verification status if they did not join within 90 days.[37][38][39] Following backlash, Musk tweeted, in response to author Stephen King,[40] a lowered $8 price on November 1, 2022.[41][42] Twitter confirmed the new price of $7.99 per month on November 5, 2022.[43][44] The new verification system began rollout on November 9, 2022, a day after the 2022 United States elections.[45] The decision to delay its rollout was to address concerns about users potentially spreading misinformation about voting results by posing as news outlets and lawmakers.[46]

At the same time, Twitter introduced a secondary gray "Official" label on some high-profile accounts, but removed them hours after launch.[47][48][49] Less than 48 hours later, Twitter reinstated the gray "Official" label,[50][51] after multiple users were suspended for deliberately impersonating reporters and high-profile athletes like LeBron James.[52][53] A viral tweet from an account purporting to be the pharmaceutical company Eli Lilly and Company caused the company's stock to fall after announcing "insulin is free now".[54][55][56] As a result, Twitter disabled new Blue subscriptions on November 11, 2022.[57][58]

Announcement

[edit]

In October 2022, Casey Newton of Platformer reported that executives at Twitter began discussing the possibility of users being forced to pay for Twitter Blue in order to keep their verification status.[59] Musk publicly announced that verification was "being revamped right now" after Newton's article; according to The Verge, Twitter planned to increase the price of Twitter Blue from US$4.99 per month to US$19.99 per month. Users would have had 90 days to subscribe or face losing their verification status, and employees were told to implement paid verification by November 9 or risk getting fired.[60] Upon the news that Twitter Blue would cost US$19.99 per month, author Stephen King expressed displeasure towards Twitter and stated that he would leave. Musk, replying to King's tweet, proposed that the service should cost US$7.99 instead. In a separate tweet, Musk wrote that Twitter Blue subscribers would receive priority in replies, mentions, and search, fewer advertisements, and longer audio and video.[61]

Although paid verification was expected to be launched by November 7, the reintroduction of Twitter Blue was delayed until after the 2022 United States elections on November 9, according to a memo obtained by The New York Times.[62] The announcement of paid verification resulted in several accounts facetiously impersonating Musk, such as those of comedians Kathy Griffin and Sarah Silverman, being suspended. In response, Musk announced that impersonators using Twitter Blue "will be permanently suspended".[63] An "official" label was announced on November 8 for notable accounts.[64] Hours after the label began rolling out, Musk tweeted that he "killed" the label.[65]

Accounts that had been verified through the previous system were renamed to "legacy verified", with Musk calling the previous system "corrupt and nonsensical" in a tweet, and stating the blue checkmarks on those accounts would be removed "in a few months".[11][66] Musk claimed that the impersonation issue was resolved by manually reviewing all applications,[67] but The Washington Post tech columnist Geoffrey A. Fowler was able to create an impersonation account of senator Ed Markey,[a] which was promptly verified after subscribing to Twitter Blue and only suspended after Fowler's story was published.[69]

On December 12, 2022, Twitter Blue was relaunched again with some changes, including an increased price of $11 for users who sign up through iOS devices to compensate for the 30% cut imposed by Apple.[70] Twitter stated that only Twitter accounts older than 90 days and with a confirmed phone number are able to subscribe and Blue checkmarks are issued once Twitter reviews the account, and any changes to the profile "will result in the loss of the blue checkmark" until Twitter can review the account again.[2] The "Official" labels were replaced with Verified Organizations, which are displayed with a gold checkmark and square-shaped avatars (as opposed to circular avatars for all other accounts): this program costs $1,000 per-month, with Verified Organizations able to add verification to affiliated accounts for an additional fee of $50 per-month for each account.[71] Gray checkmarks were also added for government accounts on Twitter.[72]

Impersonation attempts

[edit]

Despite a seven-page document written by Twitter's content moderation team,[73] on November 9, Twitter Blue launched with verification exclusively on iOS.[74] Upon introducing paid verification, various individuals in sports Twitter were impersonated, such as sports writer Adam Schefter and basketball player LeBron James, with tweets announcing the supposed ousting of Las Vegas Raiders head coach Josh McDaniels or James' trade from the Los Angeles Lakers, respectively.[75] As impersonation accounts began appearing for Nintendo and Tesla—the latter being owned by Musk—the official label returned.[76] Other individuals and companies impersonated include former president Donald Trump, video game company Valve, and former New York City mayor Rudy Giuliani.[77] One account impersonating the beverage corporation PepsiCo praised the superiority of Coca-Cola.[78] Twitter paused signups for Twitter Blue on November 11; according to a Slack message obtained by Platformer reporter Zoë Schiffer, the company paused subscriptions to deal with impersonation attempts.[79] Musk believed that impersonation would be resolved if Apple handed over the credit card information of Twitter Blue subscribers; then head of trust and safety Yoel Roth explained that Apple would not oblige to such a request.[73]

The Washington Post published a report on November 11 detailing how reporter Geoffrey Fowler was, with permission from United States senator Ed Markey, impersonating a U.S. senator, noting that a bug in Twitter's iOS app made the checkmarks for Markey's official account and the impersonation account virtually indistinguishable.[80] Markey, who has publicly refuted the safety of Tesla's self-driving technology, publicly debated with Musk and stated that Congress would take action against Twitter if Musk did not.[81]

On April 24, 2023, a parody account of the defunct Disney Junior channel in the United Kingdom was verified with a gold checkmark.[82] The account, which tweeted profanities and claimed that South Park and Family Guy would be coming to Disney Junior,[83] became viral[84] and was later suspended.[85]

Eli Lilly and Company tweet

[edit]

In August 2022, the Inflation Reduction Act passed, requiring companies to cap the price of insulin at US$35 per month for Medicare.[87] On November 10, a Twitter account impersonating the pharmaceutical company Eli Lilly and Company—one of the three largest manufacturers of insulin—posted a tweet stating that insulin would be made free.[88] According to The Washington Post, Twitter failed to respond to the company for several hours. The incident resulted in Eli Lilly pulling advertisements from Twitter. United States senator Bernie Sanders used the tweet to highlight the price of insulin as other users began creating satirical accounts jovially apologizing for making insulin free, with one such account writing, "Humalog is now $400. We can do this whenever we want and there's nothing you can do about it".[89]

The identity of the user who posted the tweet remained unknown until November 22, when Sean Morrow, a 34-year-old writer for the media organization More Perfect Union, admitted to operating the account and writing the tweet. In a video, Morrow stated that he used the account of the Mothman running for the United States Senate for West Virginia, and put that the account was a parody in its biography. Morrow took the video to detail the history of insulin manufacturing and the monopolization of the insulin industry. Eli Lilly further lowered the price of insulin in March 2023.[87]

Reintroduction of verification

[edit]

On November 25, Musk announced that verification would be split into separate checkmarks for companies (in gold), government institutions (in gray), with all other entities retaining their blue checkmarks, as early as December 2. A separate tweet also stated that individuals could have a secondary logo for any organizations they may be a part of.[90] Continuing from Musk's idea of company employees receiving an icon for their employers, Twitter announced Blue for Business on December 19. In spite of an official release, venture capital firm Craft Ventures appeared to already have the icons.[91]

The rollout of government labels resulted in the accounts of Norwegian prime minister Jonas Gahr Stoere and minister of foreign affairs Anniken Huitfeldt being labeled as affiliated with Nigeria.[92] On January 5, Fowler was once again able to impersonate Markey, with Barreto Fetterman, senator John Fetterman's wife, thanking the impersonator rather than Markey himself. The report defied Musk's claim that Twitter Blue subscribers would be manually verified and shows how impersonators still persist on the platform despite phone number verification and wait times.[93]

State-affiliated media label controversy

[edit]

On April 5, 2023, the Twitter account for National Public Radio (NPR) received a label that it was "state-affiliated", despite the fact it receives less than 1% of its funding from the government; Voice of America (VOA), a state-affiliated media arm of the United States, did not receive a label. NPR CEO John Lansing condemned Twitter for the labeling.[94] A similar label was added to Public Broadcasting Station's (PBS) Twitter account on April 8. According to PBS, the broadcaster has no intention to use its Twitter account after receiving the label.[95] NPR announced it had quit Twitter on April 12 after the label was changed to "government-affiliated".[96] The decision was a reversal of the company's previous treatment towards NPR, which it cited as an example of a public news organization that is not state-affiliated.[97] The British Broadcasting Corporation (BBC) also received a government-affiliated label, but appealed to Musk.[98] The Canadian Broadcasting Corporation (CBC) received a label stating it was "69% government-funded", in apparent reference to the sex position, after Conservative Party of Canada leader Pierre Poilievre told Musk to apply the label. The CBC is 66% government-funded, and stopped tweeting after the incident.[99]

On April 22, Twitter dropped the state-affiliated and government-affiliated labels entirely, including for Russia's RT and China's Xinhua News and China Global Television Network (CGTN). According to Musk, the idea to drop the labels came from author Walter Isaacson.[100] The removal of the state-affiliated label followed a change in Twitter's algorithm, in which restrictions on accounts belonging to Russian state media were lifted. RT editor-in-chief Margarita Simonyan congratulated Musk on lifting the restrictions on her account.[101]

Verification status removals

[edit]

On March 23, 2023, Twitter announced that on April 1, 2023, it would begin winding down its legacy verification program and removing legacy verified checkmarks.[102][103] The New York Times reported that exceptions would be made for Twitter's top 500 advertisers and its 10,000 most-followed organizations that had been previously verified.[104][105] BuzzFeed News reported that multiple news organizations like The New York Times, The Washington Post and The Los Angeles Times had no plans to pay for Twitter's "Verified Organizations" service nor would they reimburse reporters for having Twitter Blue.[106] Similarly, Axios reported that White House digital strategy director Rob Flaherty sent an internal email to staffers saying "[t]here are ongoing trials for the program that we are monitoring, but we will not enroll in it."[107]

Twitter did not immediately begin removing checkmarks on April 1, 2023. The Washington Post reported that "[the removal] of verification badges is a largely manual process powered by a system prone to breaking" and "[i]n the past, there was no way to reliably remove badges at a bulk scale", according to former Twitter employees.[108] Twitter also updated the language previously used to distinguish between legacy and Twitter Blue-verified users, merging them into a single description,[109][110] and later unfollowed all legacy-verified accounts.[111] On April 11, 2023, Musk announced the final date for removing legacy blue checkmarks to be April 20.[112][113]

On April 25, 2023, Musk announced that posts by verified accounts would now be prioritized ahead of unverified users, but behind those of the user's own follows, in replies to tweets.[114][115] On April 30, 2023, multiple legacy verified users began noticing a bug that temporarily restored the legacy blue checkmark by changing their bio.[116][117]

On October 17, 2023, X announced that it would trial a scheme requiring new users who register via the website in New Zealand and the Philippines to pay US$1 per-year in order to use the platform. If the user does not subscribe, they will only receive read-only access to the platform. It was stated that this system was required to "bolster our already significant efforts to reduce spam, manipulation of our platform and bot activity."[118]

The New York Times

[edit]

On April 2, 2023, the main account for The New York Times became one of the first major media companies to lose its verified status on Twitter. Ahead of the official release of Verification for Organizations, newspaper The New York Times stated that it would not pay for a verification checkmark.[119] In response to a Twitter user who pointed out the newspaper's decision, Musk stated, "Oh ok, we'll take it off then".[120][121] Musk then called The New York Times hypocritical for charging readers to read its articles.[122] He criticised the newspaper for tweeting hundreds of posts every day, including drafts that were not accepted into the published editions of the paper, and inundating the daily feed of users who followed it.[123] Despite the deadline for Twitter Blue passing, and aside from The New York Times, many legacy verified accounts continued to retain their verified status. According to The New York Times themselves, the top 10,000 Twitter accounts and top 500 advertisers would be exempt from paying.[124]

Legacy verified accounts

[edit]

On March 23, Twitter announced it would remove blue checkmarks from "legacy" verified accounts on April 1, or April Fools' Day.[126] Twitter subsequently stopped distinguishing Twitter Blue subscribers from legacy verified accounts on April 2.[127] On April 19, the Twitter Verified account tweeted that, on April 20, legacy verified checkmarks would disappear, in apparent reference to the cannabis slang number 420; Musk had previously tweeted about the April 20 date on April 11.[128] Despite skepticism due to the date,[129][130] Twitter began removing legacy checkmarks on April 20, 2023.[131][132] Among those that lost their verified status included Cristiano Ronaldo and Beyoncé.[133] Actress Halle Berry posted a meme commemorating the loss of her blue checkmark. Several figures, such as Stephen King, noted that they had not paid for verification and—in King's case—had not added a phone number to their account. While some users, such as Eliot Higgins of Bellingcat appear to have been given verification for free, others, such as actor Ryan Reynolds—whose Twitter account has 21 million followers—do not.[134] NBC News noted that legacy verified accounts still appeared in search results filtering for just verified users.[135]

The Washington Post noted that several deceased individuals, such as basketball player Kobe Bryant, actor Chadwick Boseman, celebrity chef Anthony Bourdain, and Linkin Park vocalist Chester Bennington[136] had a blue checkmark. Other figures with blue checkmarks include singer Michael Jackson, rapper Mac Miller, and senator John McCain. Many users noticed that Saudi journalist Jamal Khashoggi had a blue checkmark, despite being assassinated in 2018 by the government of Saudi Arabia. Khashoggi's checkmark resulted in an outcry from users of the site. The blue checkmark does not state whether or not it has been gifted or bought.[137]

Following the removal of legacy verification, Twitter began verifying the accounts of several celebrities who had been critical of, and did not purchase Twitter Blue, including Stephen King, LeBron James, Hasan Piker, and dril.[138][139] Musk implied that he was paying for their subscriptions personally.[12][13] Pope Francis' blue checkmark was removed before being replaced by a gray checkmark; as the head of the Catholic Church, the Pope is the sovereign of Vatican City.[140] A day later, Twitter updated its policy for Twitter Ads requiring all advertisers to be subscribed to Verified Organizations,[141] but businesses spending at least $1000 a month in advertising would automatically receive membership in the Verified Organizations program at no additional cost.[142] On April 22, 2023, Twitter seemingly began issuing blue and gold[143] checkmarks to accounts with at least a million followers, including those belonging to deceased users such as Anthony Bourdain, Chadwick Boseman, and Kobe Bryant.[144][145] Since the blue checkmark now indicates an active Twitter Blue subscription, several high‑profile users began looking for ways to remove it, usually by briefly changing their display name.[146][147]

The far-right political party Britain First received a gold checkmark, signifying that it was a business, while its leader, Paul Golding, has a blue checkmark.[148] According to researcher Nima Owji, Twitter will allow users who have received Twitter Blue for free to cancel their subscription.[149]

Further impersonation attempts

[edit]

Coinciding with the 2023 Sudan conflict, an account posing as the Rapid Support Forces (RSF) claimed that its leader, Mohamed Hamdan Dagalo, died in the conflict, as the legitimate RSF Twitter account was unverified.[150] Other tweets made by impersonators include an account posing as politician Hillary Clinton declaring a supposed presidential bid in 2024, author J.K. Rowling apologizing for comments she made against transgender people, Pope Francis stating there are "at least three genders", Florida governor Ron DeSandis [sic] calling political donor Kent Sturmon a pedophile, singer Olivia Rodrigo taking credit for a fan-fiction post on Wattpad, and skater Tony Hawk talking about building a skate park in Des Moines, Iowa. Security researcher John Scott-Railton noted a potential rise in impersonation accounts of government agencies, such as Federal Bureau of Investigation (FBI) branches and the United States Citizenship and Immigration Services, as their Twitter accounts are unverified.[151] One tweet, supposedly from cuisine publication The New York Times Cooking, attracted attention for sharing a meme recipe of a hand-shaped M&M cookie atop Greek salad, dubbed "King's Hand".[152] Comedian Kelly Carlin claimed her deceased father—comedian George Carlin, for whom she runs an account—was being impersonated.[101] In a separate instance of impersonation, a parody account for Disney Junior in the United Kingdom was verified as a business. The account, which repeatedly used racial slurs and claimed that the adult animated series South Park and Family Guy would appear on Disney Junior, was suspended after Disney found the account.[153]

The removal of blue checkmarks has had a political impact. Taking advantage of the removal of the blue checkmarks for the Twitter accounts for Chicago mayor Lori Lightfoot, the Chicago Department of Transportation, and the Illinois Department of Transportation, false accounts began appearing claiming that the major expressway Lake Shore Drive would close next month for private traffic.[154] Similarly, an impostor account appeared after the New York City Government account tweeted that it was official.[155] New York representative Alexandria Ocasio-Cortez warned of potential harm in misinformation after the encounter.[151] At least eleven accounts claiming to be the Los Angeles Police Department appeared in the wake of the removal of blue checkmarks. An account claiming to be New York City mayor Eric Adams promised to create a Department of Traffic and Parking Enforcement while slashing funding for the New York City Police Department; the operator of the account was later discovered to be Josh Boerman, co-host of the podcast The Worst of All Possible Worlds, who claimed to have made the account in jest.[101] Election offices for four of the most populous counties in the United States—Cook County, Illinois, Harris County, Texas, Maricopa County, Arizona, and San Diego County, California—were unverified. In particular, Maricopa County has been targeted by conspiracy theorists for alleged irregularities in how the county voted in the 2020 presidential election; the county's ballots were audited by Republicans in 2021, finding no such claims of voter fraud.[156] Ahead of the 2023 Philadelphia mayoral election and the Pennsylvania primary election, the account for the Philadelphia City Commissioners was unverified, leading to several verified accounts impersonating the commissioners.[157]

On May 22, an account aligned with the QAnon conspiracy theory posted an image generated by artificial intelligence that seemingly depicted an explosion near the Pentagon. The fake image was amplified by the Russian propaganda television network RT and the far-right blog Zero Hedge. A verified account posing as Bloomberg News then posted the claim accompanied by several other verified accounts. The S&P 500 fell sharply as a result of the news before rebounding.[158][159][160] Several Indian news outlets, including Zee News and Republic TV, aired false reports about the supposed explosion.[161][160]

Censorship

[edit]

Twitter Blue Checkmarks have been removed or suspended from verified accounts as a form of censorship. Laura Loomer, a political activist, conspiracy theorist and Internet personality, was opposed to H-1B visas and then lost her blue checkmark on 27 December 2024.[162] Gavin Mario Wax, ConservativePAC, and Owen Shroyer also affected.[163]

Significance and social impact

[edit]

Prior to the introduction of paid Twitter verification after the acquisition of Twitter by Elon Musk, verified status was a highly sought-after qualification among Twitter users. Since Twitter alone granted blue checkmarks, they could use them as a passive inducement for users to create more content. Alison Hearn argued in 2017 that they introduce a new social class of Twitter users.[164] This can cause tension between verified and non-verified users of the site; when Twitter temporarily locked out verified accounts in the aftermath of the 2020 Twitter account hijacking, many non-verified users celebrated.[165][166]

After the blue checkmark was made available as a paid subscription in 2022, reporters noted trolls spreading conspiracy theories about COVID-19 vaccines using the checkmark to feign credibility.[167]

Several fake accounts surfaced following Twitter's move to eliminate the blue tick verification on April 20, 2023. An account pretending to be Hillary Clinton "announced" her intention to run for the presidency again. The said fake account used an identical profile photo as that of the former U.S. senator's legitimate handle. Moreover, a new Twitter handle in New York City claimed to be a legitimate account representing the government. The BBC has noted that the increase in sponsored verification would heighten the spread of false information on the platform.[168]

Individual reactions

[edit]

The removal of the blue checkmark and Twitter Blue have sparked controversy. Actress Alyssa Milano added to her Twitter profile that she would not be paying for Twitter Blue. The Twitter account for Elmo tweeted that, "Elmo will miss you, little blue check mark". The blue checkmark has also caused crosscurrents between Twitter users, with technology journalist Joanna Stern writing that she "likes editing tweets", and appears to have distanced herself from the blue checkmark. Morning Consult journalist Bobby Blanchard asked Twitter to remove his blue checkmark.[169] Other personalities and entities appeared confused as to why their blue checkmarks appeared despite not subscribing to Twitter Blue, such as journalist Maggie Haberman, actors Ben Schwartz and Elijah Wood, astrophysicist Neil deGrasse Tyson, and the Massachusetts Institute of Technology. The Twitter account for the Auschwitz-Birkenau State Museum clarified that it had not paid for Twitter Blue either.[170] Model Chrissy Teigen compared her blue checkmark to the film It Follows (2014) and was able to get hers removed by changing her username, telling speechwriter Jon Favreau. Favreau later stated that he believed Musk was "capricious" in his actions and did not want to be potentially suspended for unverifying his account.[171] Likewise, stand-up comedian and actor Patton Oswalt changed his username to remove his blue checkmark.[172] dril, part of Twitter's secretive list of users to promote and of "Weird Twitter", removed his blue checkmark by changing his display name to "slave to Woke".[173] Replying to economist Paul Krugman, who wrote that he did not pay for Twitter Blue, Musk replied with an image of a child crying while eating spaghetti.[174] Doja Cat said that having a blue checkmark "means theres [sic] a higher chance that you're a complete loser".[175]

At the premiere of The Super Mario Bros. Movie (2023), actor Jack Black stated that, "It's definitely not cool to pay for it". Similarly, singer Jacob Sartorius, who appreciated receiving a blue checkmark in 2016, said, "It's not something that’s cool anymore".[176] Black's co-star Chris Pratt showed apathy towards the blue checkmark.[177] Similarly, rapper Ice Spice and vocalist Ice-T showed no interest towards the blue checkmark. To the contrary, actor Jason Alexander said that he would leave if his verification was removed. Minnesota Twins play-by-play announcer Dick Bremer left Twitter after losing his verification; Bremer was drawn into Twitter after a parody account used his name and likeness to post racist tweets.[178] Actor Bella Ramsey left the platform after the removal of blue checkmarks.[179] Singer Dionne Warwick, actor Ian McKellen, and rapper Lil Nas X outright stated that they refuse to pay for the blue checkmark, as actors Mark Hamill and Ben Stiller, activist Monica Lewinsky, singer-songwriter Jason Isbell, and journalist Kara Swisher suggested they would.[180][181] Stand-up comedian Mike Drucker congratulated Twitter for implementing paid verification, writing, "Some users on Twitter were starting to confuse me for the type of person who'd pay $8 a month to feel special. It was embarrassing".[182] Representative Alexandria Ocasio-Cortez appeared on Bluesky a week after legacy blue checkmarks were removed.[183]

After beseeching Musk, actor Charlie Sheen regained his checkmark.[184] Musician Sean Ono Lennon showed confusion towards celebrities who refused to pay for Twitter Blue.[185] Ardent supporters of Musk have defended Twitter Blue, particularly noting its price point. Internet entrepreneur Jason Calacanis, entrepreneur David O. Sacks, and essayist Nassim Nicholas Taleb placed immense value into the subscription while tweeting about it, with Taleb calling those who pay for other products and services monthly but not Twitter Blue "domain dependent misers!" Right-wing Twitter user Catturd called critics of Twitter Blue "elitist snobs".[186]

#BlockTheBlue movement

[edit]

The removal of blue checkmarks from legacy verified accounts inspired the hashtag #BlockTheBlue, in which users block any users they see with a blue checkmark, with Eve 6 bassist Max Collins taking part in the hashtag. A Twitter account for the hashtag was created before being abruptly taken down.[187] dril, who originated the #BlockTheBlue campaign, spoke to Mashable's Matt Binder, writing, "blocking [Twitter Blue subscribers] and encouraging others to do the same on a massive scale is the complete opposite of what they want".[188] Conversely, Epic Games CEO Tim Sweeney wrote, "People in this #BlockTheBlue pressure campaign are losers and goons", with Musk replying with, "Exactly". Sweeney has been an outspoken critic of verification since 2018.[189]

Organizations

[edit]

In response to Verification for Organizations, various news organizations—including The New York Times, Los Angeles Times, The Washington Post, BuzzFeed News, HuffPost, Politico, and Vox Media sites—stated that they would not pay for Twitter verification for their employees. CNN said that it would not pay for employee verification status except for some staff members.[190] The White House has no intentions to pay for checkmarks for their employees, according to Axios.[191]

The Twitter account for Amazon Prime Video in the United Kingdom posted a meme of The Boys character Homelander pushing his son off a roof, with Homelander labeled as Twitter and his son labeled as a blue checkmark.[192] Law blog SCOTUSblog stopped posting on Twitter entirely after it lost its checkmark.[193]

Analysis

[edit]

Northeastern University School of Law professor Alexandra Roberts argued that Twitter's claim that certain individuals paid for Twitter Blue may violate state and federal false representation laws, such as the Lanham Act, popularized through a retweet by dril, but reserved that Twitter was not making a direct advertisement. Solicitor Simon McGarr mentioned that Twitter's insistence on the blue checkmark for some users, such as dril, may violate the General Data Protection Regulation (GDPR) in the European Union, as verifying accounts requires a phone number. McGarr also noted Tolley v. Fry, a 1931 court case filed against chocolate bar manufacturer J. S. Fry & Sons by golfer Cyril Tolley alleging that the advertising of chocolate bars with a caricature of Tolley was defamatory, or the similar case Eddie Irvine v. Talksport between racing driver Eddie Irvine and sports radio station Talksport.[194] Other scholars have cited the Federal Trade Commission Act of 1914, while some have pointed to the disdain for blue checkmarks and the potential effects of the checkmark on celebrities' reputations.[195] The Federal Trade Commission (FTC) has not commented on Twitter Blue, although an anonymous former FTC official called it "deceptive".[185]

Following the initial implementation of paid verification, the Twitter account for the anti-vaccine propaganda film Died Suddenly (2022) became verified. The account has been used to spread medical misinformation, including of COVID-19 vaccines.[196] The removal of blue checkmarks has also been seen as "chaos for emergency services", according to Marc-André Argentino, a research fellow at the International Center for the Study of Radicalization.[101] Paleoecologist Jacquelyn Gill and Berkeley Earth scientist Robert Rohde were also unverified, presenting a changing landscape for climate scientists on Twitter.[197] Pro-Russian Twitter accounts used verification to sow doubt over the true nature of the 2023 Ohio train derailment in East Palestine, Ohio.[198]

Notes

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References

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Twitter verification is an authentication mechanism introduced by Twitter in June 2009, featuring a blue checkmark badge displayed alongside usernames to confirm the authenticity of accounts belonging to notable individuals, organizations, or entities of public interest, thereby distinguishing them from potential impersonators. Under the original legacy program, eligibility hinged on criteria including verified identity, notability within categories such as activism, business, or entertainment, an active and complete account profile, and adherence to platform rules excluding parody, spam, or harmful content. The badge served as a signal of credibility, aiding users in identifying genuine sources amid rising concerns over fake accounts mimicking celebrities and public figures. Following Elon Musk's acquisition of Twitter in October 2022, the verification system underwent a fundamental overhaul, transitioning to a paid subscription model through Twitter Blue (subsequently rebranded as X Premium), where the blue checkmark is awarded to subscribers who maintain a complete profile, recent activity, a confirmed phone number, and avoid deceptive practices, irrespective of notability. This shift, implemented to curb bot proliferation and generate revenue, decoupled the badge from traditional authenticity vetting, prompting the phase-out of legacy verifications by April 2023 unless users opted into the subscription. The change ignited significant backlash, including a surge in impersonation incidents—such as parody accounts mimicking corporations like Eli Lilly announcing erroneous policies—which eroded user trust and necessitated temporary halts in new badge issuances. Critics argued the model amplified risks of misinformation from paid actors, while proponents contended it democratized access previously marred by opaque and potentially biased notability assessments. Subsequent refinements, including restored complimentary badges for high-follower accounts in 2024, reflect ongoing efforts to balance accessibility with reliability.

Historical Development

Inception and Early Years (2009–2016)

Twitter introduced its account verification program in 2009 to authenticate high-profile users and combat impersonation on the platform. The system displayed a blue checkmark badge adjacent to verified usernames, signaling that Twitter had confirmed the account's ownership by the claimed individual or entity, such as celebrities, politicians, brands, and news organizations. This initiative followed earlier instances of fake accounts mimicking prominent figures, which had proliferated as Twitter's user base grew rapidly after its 2006 launch. The verification process originated as a beta program in the summer of 2009, initially limited to select accounts at elevated risk of spoofing. Twitter staff manually reviewed and approved verifications, often proactively identifying and badging accounts of public significance without open applications. This selective approach prioritized authenticity over broad accessibility, ensuring the badge retained credibility as a marker of genuine identity rather than a mere status symbol during these formative years. From 2009 to 2016, the program expanded gradually as Twitter's influence deepened, but remained under tight internal control with no public application mechanism. By mid-2016, approximately 187,000 accounts bore the verified badge, reflecting selective growth tied to the platform's evolving role in public discourse. In July 2016, Twitter announced an application process for accounts deemed of public interest, marking the first step toward broader eligibility while still subjecting submissions to discretionary review. This shift addressed growing demands for verification among journalists, activists, and other influential users, though approvals continued to favor established notability.

Maturation and Growing Pains (2017–2022)

In November 2017, Twitter suspended its verification program amid backlash over the selective granting of blue checkmarks, particularly following the verification of accounts linked to controversial figures during the U.S. presidential election cycle, which critics argued demonstrated political favoritism. The company updated its policy to allow removal of badges from accounts violating platform rules, emphasizing that verification signified authenticity rather than endorsement. This pause reflected early challenges in maintaining impartiality, as the invite-only system struggled with perceptions of elite capture and inconsistent application. Verification remained dormant until late 2020, when Twitter announced plans to relaunch the program in early 2021, soliciting public feedback to refine criteria such as requiring a complete profile, active engagement, and notability in categories like activism, entertainment, or sports. By May 2021, an application process was introduced for eligible users meeting these standards, marking a maturation toward greater accessibility while retaining manual review to combat abuse. This shift aimed to scale verification beyond pure invitation, yet the process still favored established public figures, with approvals hinging on subjective assessments of prominence. The verified account base expanded modestly during this period, reaching approximately 420,000 by late 2022, constituting less than 0.2% of Twitter's roughly 240 million active users and highlighting scalability constraints in a platform with millions of daily posts. However, growing pains persisted, including erroneous verifications of fake accounts in July 2021, prompting suspensions and underscoring review inadequacies. Critics, including conservative commentators, alleged systemic bias, claiming the process disproportionately verified left-leaning influencers while denying or revoking badges from right-leaning ones, a pattern attributed to internal moderation leanings rather than neutral meritocracy. Such opacity fueled demands for reform, as the badge increasingly symbolized insider status over reliable identity confirmation, exacerbating user distrust amid rising impersonation risks.

Legacy Verification Mechanics

Criteria and Selection Process

The legacy Twitter verification system required accounts to demonstrate authenticity, notability, and activity as core criteria for approval of the blue checkmark badge, which signified that an account represented a genuine entity of public interest. Authenticity was established by confirming the account belonged to the claimed individual, organization, or brand, often through government-issued identification or other verifiable proofs, excluding parody, fan, or fictional accounts unless explicitly affiliated with a verified entity. Activity mandated recent engagement, such as logging in and tweeting within the prior 30 days, alongside a complete profile featuring a display name, profile photo, and verified contact details like email or phone; incomplete or dormant accounts were ineligible. Notability was assessed within six primary categories, requiring sustained recognition through coverage in multiple independent, established media outlets or other reliable secondary sources, rather than self-promotion or single mentions. These categories included: government and political figures or entities; companies and brands; entertainment personalities such as actors, musicians, and directors; sports figures and teams; news organizations and journalists; and "other" for activists, experts, or organizers deemed influential in public discourse. Accounts promoting spam, hateful conduct, or violating platform rules were explicitly barred, as were those focused on pets or non-human entities without clear affiliation to a notable principal. The selection process involved manual review by Twitter's internal team, initiated by user-submitted applications through the platform's settings menu under "Request Verification," available publicly from May 2021 after a prior hiatus. Applications demanded supporting evidence of notability, such as links to media coverage, but approval was discretionary and not guaranteed, with Twitter citing high application volumes leading to backlogs and inconsistent outcomes. Prior to 2021, verification was largely proactive or by invitation, targeting high-profile accounts to combat impersonation, though the policy formalized reactive requests while maintaining opaque prioritization that drew criticism for favoring certain ideological or institutional affiliations over uniform standards. Badges could be revoked for policy violations or inactivity, ensuring ongoing compliance.

Implementation and Transparency Issues

The legacy verification process required users to submit applications via the Twitter settings menu, where a dedicated team manually reviewed accounts for authenticity (confirmed identity and contact), notability (public interest via media coverage or Wikipedia notability), activity (recent logins and posts), profile completeness, and adherence to rules against spam, harassment, or policy violations. Parody, fan, or inactive accounts were explicitly ineligible, yet the internal decision-making remained undisclosed, with no formal appeals process or feedback on rejections, leading to widespread complaints of arbitrariness from applicants including journalists and public figures. Implementation strained under application volumes, prompting repeated pauses; for example, in May 2021, Twitter halted new submissions after one week of reopening due to a surge in requests, following similar suspensions in prior years. Wait times often extended months or longer, with no public metrics on backlog size or processing queues, fostering perceptions of inefficiency and selective prioritization favoring high-profile entities like celebrities and legacy media over grassroots or niche notables. Transparency deficits extended to badge retention, where revocations for inactivity, profile changes, or rule breaches occurred case-by-case without predefined timelines or criteria disclosure, resulting in inconsistent enforcement—some verified accounts promoting controversial content retained badges for extended periods despite violations. This opacity drew campaigns from freelance journalists in 2021 demanding explanations for denials, highlighting how the "black box" nature bred mistrust and accusations of unstated biases in team judgments. Overall, the system's manual, non-algorithmic approach prioritized curated notability but at the cost of scalability and accountability, amplifying criticisms that it functioned as an elitist gatekeeping mechanism rather than a reliable authenticity signal.

Ownership Transition and Systemic Overhaul

Announcement of Reforms (October–November 2022)

Following Elon Musk's completion of Twitter's acquisition on October 27, 2022, he promptly signaled major changes to the platform's verification system, which had previously relied on an opaque, invite-only process granting blue checkmarks to select accounts deemed notable by Twitter staff. Musk criticized the legacy model for enabling spam and bots while arbitrarily verifying high-profile users without consistent criteria, arguing it undermined authenticity. On October 30, 2022, he tweeted that the "whole verification process is being revamped right now," framing the shift as a move toward transparency and reduced manipulation. The core reform announced involved tying verification to Twitter Blue, the platform's existing premium subscription service, priced at $8 per month (later adjusted to $7.99 in some announcements). Subscribers would receive a blue checkmark alongside benefits like longer posts, prioritized replies, and reduced ads, with Musk emphasizing that payment verification would filter out automated accounts and incentivize genuine engagement. This model aimed to democratize access, extending verification beyond elites to any user willing to pay and meet basic account age and activity thresholds, such as a phone-verified account active for at least six months. Musk positioned the change as empowering users over institutional gatekeepers, stating it would "give power to the people" by making verification merit-based on subscription commitment rather than subjective staff approval. On November 5, 2022, Twitter formalized the announcement by promoting the updated Twitter Blue plan, explicitly linking the $7.99 monthly fee to eligibility for the blue badge, with rollout teased for the following week. The company outlined additional safeguards, such as requiring government ID submission for high-profile accounts and a buffer period before legacy badges were stripped, to mitigate risks during transition. Musk reiterated on November 1 that non-subscribers, including legacy verified users, would eventually lose their checkmarks unless they subscribed, underscoring the subscription's role in proving "significant" human-operated accounts. These announcements marked a deliberate pivot from the prior system's reliance on internal curation, which Musk and supporters viewed as prone to bias and inefficiency, toward a market-driven mechanism intended to enhance platform integrity and generate revenue.

Rollout of Subscription Model and Legacy Purge (2023)

On April 1, 2023, Twitter initiated the phase-out of its legacy verification program, which had previously granted blue checkmarks to accounts deemed notable based on subjective criteria such as prominence in entertainment, journalism, or activism. This process aligned verification exclusively with the Twitter Blue subscription service, requiring users to pay $8 per month and meet eligibility standards including a verified phone number, account activity thresholds, and a minimum follower count that was later adjusted. Elon Musk announced on April 11, 2023, that the final removal of legacy blue checkmarks would occur on April 20, emphasizing the enforcement of the paid model to sustain platform operations amid advertiser pullbacks. Beginning April 20, Twitter systematically stripped blue checkmarks from non-subscribing legacy accounts, affecting thousands including public figures, media outlets, and organizations. For instance, accounts like The New York Times and National Geographic temporarily lost their checks before some opted to subscribe, while others, such as certain government entities, retained exemptions or alternative affiliations. The purge reinforced the subscription model's core tenet that verification signified financial commitment and compliance with platform rules, rather than editorial selection, aiming to curb spam and impersonation by tying status to ongoing payments. Post-purge, Twitter reported a surge in subscriptions, though exact figures were not publicly detailed at the time; the change prompted backlash from users who viewed legacy checks as earned distinctions, yet it streamlined verification into a uniform, revenue-generating system. This rollout in 2023 marked the full transition from discretionary badges to a paywalled meritocracy, with legacy privileges irrevocably ended unless renewed via subscription.

Contemporary Verification System

X Premium Eligibility and Requirements

X Premium eligibility centers on maintaining an active account verified via phone number, with the subscription process requiring confirmation of these details at sign-up. Accounts must demonstrate recent activity, having posted or engaged within the 30 days preceding subscription, to qualify. Additionally, the profile—encompassing the display name, profile photo, and username—must remain unaltered for at least three days prior to subscribing, ensuring stability during initial review. The blue checkmark verification badge is exclusively available to subscribers of the mid-tier Premium or top-tier Premium+ plans, appearing automatically after an automated review confirms compliance with these baseline criteria. The entry-level Basic tier, while offering core enhancements like post editing and extended content limits, does not include verification status. This tiered structure ties badge access to higher subscription commitments, reflecting X's model of monetizing authenticity signals through paid features.
TierMonthly Price (USD, web)Annual Price (USD, web)Blue Checkmark Eligibility
Basic$3$32No
Premium$8$84Yes
Premium+$40$395Yes
Pricing applies to web subscriptions and may vary by platform or region; annual plans offer equivalent discounts. To sustain the blue checkmark, subscribers must uphold an active, uninterrupted X Premium subscription in an eligible tier and adhere to platform rules, including authenticity policies that prohibit deceptive practices. Violations or lapses, such as subscription expiration or profile modifications triggering re-review, result in badge removal until resolution. Optional identity verification via government ID can unlock supplementary labels for affiliations like government or multilateral organizations but subjects the account to enhanced scrutiny beyond standard subscription review.

Badge Types, Tiers, and Procedural Details


The blue verification badge is granted to individual accounts subscribed to X Premium, signifying payment for enhanced features and basic eligibility checks rather than notability. Eligibility requires a verified phone number, a profile with display name and photo, account activity within the prior 30 days, and no evidence of impersonation or spam. Subscription to any X Premium tier—Basic at $3 per month, Premium at $8 per month, or Premium+ at $16 per month—triggers an automated review process, typically resulting in badge assignment within hours to days if criteria are met. Higher tiers like Premium and Premium+ offer optional government-issued ID verification for added account protection against impersonation, denoted by a small icon beneath the blue badge.

The gold badge designates official organizational accounts, such as businesses or nonprofits, enrolled in X's Verified Organizations program, which provides affiliation tools for employee accounts to display blue badges linked to the parent entity. This tier requires a separate application and payment, distinct from individual Premium subscriptions, emphasizing institutional authenticity over personal subscription. Procedural steps involve submitting organizational details for X's approval, followed by monthly fees to maintain the status.
The gray badge is reserved for government entities, officials, and select multilateral organizations, assigned without a subscription fee to signal official public sector status and reduce misinformation risks from state actors. Unlike blue or gold badges, it does not require user payment or Premium enrollment; X identifies and applies it based on account affiliation with verified governmental bodies, often following manual review or nomination. This process prioritizes public interest accountability, with no public application portal detailed by X. Across all badges, procedural enforcement includes periodic re-verification of subscription status for blue and gold types, with removal for non-payment or violations like deceptive content. X maintains discretion in final badge awards, even post-subscription, to address edge cases of ineligibility.

Major Controversies

Impersonation Risks and Early Chaos

The rollout of Twitter Blue on November 9, 2022, which granted verification badges to subscribers for $8 per month without stringent identity checks, rapidly enabled widespread impersonation as users exploited the system's lax safeguards. Within hours, accounts mimicking high-profile entities emerged, including a purported Eli Lilly profile announcing free insulin distribution, which briefly impacted the company's stock price before deletion, and a PepsiCo impostor claiming Coca-Cola tasted better. Other notable fakes included simulations of Elon Musk offering free giveaway coins, Joe Biden's campaign account soliciting donations, and various celebrities, amplifying risks of fraud, misinformation, and reputational harm in an environment where the blue checkmark had previously signaled authenticity. Twitter's pre-launch policy mandated parody accounts label themselves clearly, with Elon Musk warning on November 6, 2022, that unmarked impersonators would face permanent suspension without notice, yet enforcement proved inadequate amid the subscriber influx. Comedian Kathy Griffin was swiftly banned on November 7 for adopting Musk's name and image without parody disclosure, exemplifying initial crackdowns, but the volume of abuses overwhelmed moderation. By November 11, 2022, Twitter suspended new Twitter Blue sign-ups globally to address the "troll" surge, restoring legacy verifications temporarily and removing paid badges from violators. This pause highlighted causal vulnerabilities: decoupling verification from editorial curation shifted reliance to self-policing and payment, exposing the platform to adversarial exploitation before technical mitigations like phone verification could scale. The early chaos extended into 2023, particularly with the April 20 purge of free legacy badges for non-subscribers, reigniting impersonation waves as opportunistic accounts resurfaced without the prior notability filter. Critics noted heightened misinformation propagation risks, with spoofed government and media profiles disseminating unverified claims, though empirical data on sustained harms remained limited amid platform-wide trust erosion. Musk delayed full relaunch until November 22, 2022, citing needs for "high confidence" in anti-impersonation measures, including potential colored badge variants to distinguish paid from legacy users. These incidents underscored inherent trade-offs in subscription-based verification: while aiming to reduce gatekeeping, the initial implementation inadvertently democratized deception until iterative fixes, such as mandatory ID proofs for organizations, were introduced.

Debates on Authenticity vs. Accessibility

The shift to a subscription-based verification model under Elon Musk's ownership in late 2022 ignited debates over whether prioritizing authenticity—through selective endorsement of notable, genuine accounts—or accessibility—via broad availability to paying users—better serves the platform's integrity and user experience. Proponents of authenticity argued that the legacy system, despite its flaws, provided a reliable heuristic for distinguishing verified public figures from impostors, as evidenced by pre-acquisition practices where Twitter manually reviewed accounts for notability and authenticity, reducing impersonation risks in high-stakes contexts like elections or crises. Critics of the paid model contended that commodifying the blue checkmark eroded this signal, allowing malicious actors to purchase visibility and amplify disinformation, with early rollout incidents in November 2022 seeing impersonations of brands like Eli Lilly and Lockheed Martin that briefly disrupted markets and public discourse. Advocates for accessibility countered that the pre-Musk verification process was opaque, inconsistently applied, and prone to institutional biases, often favoring legacy media and establishment figures while gatekeeping emerging voices, as Musk himself highlighted in announcements framing the change as a move toward "egalitarianism" by requiring only a subscription fee and phone verification rather than subjective notability judgments. This model, they argued, democratized access, enabling non-elite users to afford enhanced features like prioritized rankings, thereby fostering diverse discourse and platform sustainability through revenue generation, with subscription uptake reaching millions by mid-2023 despite initial resistance from high-profile holdouts. However, detractors, including journalists and researchers from institutions like Harvard's Misinformation Review, warned that this accessibility amplified "contentious actors" by boosting their algorithmic reach without merit-based scrutiny, potentially exacerbating polarization, though empirical studies on net misinformation impacts remain contested and often rely on pre-2023 baselines. The April 2023 removal of "legacy" checks—stripping non-paying verified accounts of badges unless they subscribed—intensified the rift, with outlets like The Washington Post reporting ambivalence among media professionals who viewed the check as a "badge of shame" post-monetization, fearing diminished credibility in signaling expertise. Accessibility supporters, including Musk, maintained that payment demonstrated user investment in the platform, indirectly curbing spam by tying verification to ongoing fees, and pointed to reduced bot prevalence through mandatory phone links, though impersonation concerns persisted without deeper identity proofs like government ID. These tensions reflect broader causal trade-offs: authenticity preserves trust hierarchies but risks entrenching biases in selection, while accessibility promotes inclusivity at the cost of diluted signaling, with ongoing platform data showing mixed outcomes in engagement but no consensus on long-term disinformation effects.

Impacts on Misinformation Propagation

The shift to a subscription-based verification system in November 2022 prompted widespread apprehension that the blue checkmark would lend spurious authority to purveyors of falsehoods, thereby hastening misinformation's dissemination across the platform. Early incidents substantiated these fears, as paid-verified impersonators—such as bogus accounts mimicking news outlets or officials—circulated deceptive narratives on topics including elections and geopolitical events, exploiting the badge's lingering aura of trustworthiness to garner initial traction before corrections. Empirical assessments, however, reveal no unequivocal surge in misinformation propagation attributable to the overhaul. A 2025 analysis of platform data spanning the pre- and post-acquisition periods (before and after October 27, 2022) detected a dip in overall information quality metrics but scant evidence of amplified disinformation from high-volume spreaders, challenging claims of systemic exacerbation. Legacy verified accounts under the prior regime were themselves prolific vectors of false content, with a 2021 Temple University study identifying self-selected verifiers as disproportionate sharers of unverified claims, implying that notability-based checks offered no inherent bulwark against propagation. Countervailing platform mechanisms, notably Community Notes—a crowdsourced annotation tool rolled out more prominently after 2022—have demonstrably curbed false claims' reach. Peer-reviewed evaluations confirm that annotated posts experience reduced reposts, likes, and views, with notes yielding accurate rebuttals to misleading vaccine-related assertions in over 80% of sampled cases. A University of Washington-led examination of 2025 data further showed noted content's virality diminished by up to 30%, suggesting this decentralized verification offsets credibility risks from paid badges. Algorithmic tweaks affording premium-verified accounts preferential visibility in replies and searches could theoretically boost erroneous content from subscribers, yet causal links to heightened spread remain understudied and inconclusive. Broader metrics indicate misinformation's prevalence—historically a minor fraction of total traffic, around 0.15% in U.S. media diets—has not demonstrably escalated post-reform, tempered by user-driven corrections amid democratized access.

Empirical Benefits and Outcomes

Enhanced Platform Revenue and Sustainability

The subscription-based verification model, integrated into X Premium tiers launched in late 2022 and expanded in 2023, generated a new recurring revenue stream by requiring users to pay for the blue checkmark badge alongside features like prioritized visibility and edit capabilities. Initial uptake was rapid, with approximately 140,000 users subscribing to Twitter Blue (the precursor to X Premium) within the first five days of its November 2022 relaunch. By March 2023, the service had amassed around 444,000 paying subscribers globally, reflecting demand for verification amid the removal of legacy free badges. This model shifted verification from a complimentary perk for select accounts to a monetized service, with monthly fees starting at $8 (or $11 via mobile apps), directly bolstering platform income independent of advertiser fluctuations. Subscriber growth contributed to measurable financial gains, particularly in mobile app revenue, which surged 128% year-over-year to over $123 million in 2024, largely driven by in-app X Premium purchases despite app store commissions. By April 2023, the Premium subscriber base had reached 640,000 users, providing a foundation for ongoing revenue even as early churn affected up to 54.5% of initial adopters. These figures, while modest relative to the platform's overall user base, represented diversification efforts, with subscriptions estimated to account for a growing portion of non-advertising income—potentially 10-15% in projections for subsequent years. The tiered structure, including Premium+ at higher prices (raised to $22 monthly in December 2024), further incentivized upgrades and creator payouts tied to subscription engagement, aiming to scale this stream. This approach enhanced long-term sustainability by reducing reliance on volatile advertising, which declined 22% to $3.4 billion in 2023 and further to $2.5 billion in 2024 amid advertiser pullbacks. By linking verification to payments, the platform incentivized genuine user investment, theoretically curbing spam and bot proliferation while funding infrastructure and content moderation upgrades. Platform leadership, including Elon Musk, positioned subscriptions as a core pillar for profitability, with adjustments like October 2024 revenue-sharing reforms redirecting creator incentives toward Premium growth to foster a self-sustaining ecosystem less prone to external boycotts. However, challenges persisted, as subscription expansion lagged broader goals, underscoring the model's role as a stabilizing but incomplete counter to ad revenue erosion.

Democratization and Reduced Gatekeeping

The subscription-based verification model implemented by Elon Musk in November 2022 transformed Twitter's (later rebranded X) system from an elite, curator-driven process to one accessible via payment and basic identity confirmation, thereby reducing institutional gatekeeping. Under the prior regime, verification badges were awarded discretionarily to accounts meeting opaque "notability" standards judged by platform staff, limiting eligibility to roughly 420,000 users—or under 0.2% of the nearly 240 million active accounts—as of late 2022. This selective approach often favored established media outlets, celebrities, and public figures aligned with mainstream narratives, embedding potential biases in who gained enhanced visibility and credibility signals. By tying verification to X Premium subscriptions starting at $8 monthly, coupled with phone number validation, the new framework empowered users to self-select into the system without reliance on human reviewers, aligning access with market signals rather than editorial fiat. Musk has argued this democratizes the badge, broadening participation to include independent creators, niche experts, and underrepresented viewpoints previously excluded by gatekeepers' subjective criteria. The April 2023 purge of legacy badges from non-subscribers further enforced this parity, compelling even high-profile accounts to subscribe or forgo the mark, which initially yielded only modest uptake—around 19,500 subscribers from the former 400,000 verified pool—but opened the process to millions lacking prior institutional access. This reduction in gatekeeping has causally enabled greater diversity in verified voices, as evidenced by the model's extension beyond traditional elites to paying users across ideological spectra, diminishing the platform's role as an arbiter of worthiness. Independent analyses post-rollout indicate that while total verified numbers did not explode immediately due to subscription costs, the absence of notability hurdles lowered barriers for non-mainstream actors, fostering a more meritocratic visibility contest driven by user choice and content resonance rather than preordained status. Critics from legacy media institutions, which disproportionately benefited from the old system, have contested this as eroding authenticity, yet the empirical shift underscores a deliberate pivot toward user-funded equity over centralized control.

Data-Driven Assessments of Visibility Effects

Following the acquisition of Twitter by Elon Musk in October 2022 and the subsequent rebranding to X in July 2023, the platform's algorithm was modified to prioritize content from verified (X Premium) accounts in areas such as replies, mentions, search results, and the "For You" timeline. On March 19, 2023, Musk announced that replies would be ranked by verified status, with verified accounts elevated above unverified ones after those from followed users. This was formalized on April 25, 2023, when Musk stated that "verified accounts are now prioritized," explicitly linking subscription status to algorithmic favoritism. An initial proposal in March 2023 to limit the "For You" feed exclusively to verified accounts was rescinded after user backlash, but prioritization persisted in practice. Empirical analyses conducted in 2025 confirm measurable visibility gains for X Premium subscribers. A Buffer study analyzing over 18 million posts found that Premium accounts consistently achieve higher visibility in feeds, with non-Premium accounts often suppressed, particularly in competitive threads. Similarly, data from Influencer Marketing Hub reported median impressions per post exceeding 600 for Premium users, compared to under 100 for non-subscribers, equating to roughly a 6x boost on average. Another analysis by Phoenix Global Media, drawing from Buffer's findings, quantified the effect as up to 10x greater reach for Premium business accounts versus non-verified equivalents.
MetricNon-Premium AccountsPremium AccountsSource
Median Impressions per Post<100>600Influencer Marketing Hub (2025)
Reach MultiplierBaselineUp to 10xBuffer/Phoenix Global Media (2025)
Reply Impressions IncreaseBaseline30-40% higherInternal X tests (Q1 2025)
These disparities arise from the algorithm's weighting of verified status as a signal of reduced bot risk and higher content quality, though early post-acquisition studies from 2023 found no immediate engagement uplift solely from the badge without broader prioritization. Visibility effects are most pronounced in high-engagement contexts like replies and trends, where Premium users receive artificial elevation, but viral potential remains tied to content relevance and user follows. Non-verified accounts, comprising the majority of users, experience relative deprioritization, potentially exacerbating reach inequality absent subscription fees starting at $8 monthly.

Societal and Platform-Wide Ramifications

Influence on User Trust and Engagement

Prior to the introduction of paid verification in November 2022, the legacy Twitter verification badge was associated with enhanced perceptions of account and content credibility, particularly for news organizations, as experimental studies demonstrated that verified accounts received higher credibility ratings from users evaluating tweets. This effect stemmed from the badge signaling notability and authenticity through Twitter's manual review process, leading users to view verified profiles as more trustworthy and increasing interaction rates with their content. Empirical analyses confirmed that verified users experienced elevated engagement, with legitimate accounts drawing more replies and shares due to presumed reliability. The shift to a subscription-based model under Twitter Blue (later X Premium) decoupled verification from editorial curation, prompting widespread user skepticism about the badge's value as a trust indicator. A 2023 USENIX Security study surveying users found that while some still associated verification with authenticity, the paid nature eroded confidence, with participants perceiving it as a purchasable perk rather than a merit-based endorsement, potentially amplifying concerns over impersonation and misinformation from subscribed accounts. Strategy experts polled in late 2022 expressed limited optimism, with only 16% agreeing that the paid system would bolster platform-wide trust, citing risks of commodifying credibility. Subsequent observations, including algorithmic prioritization of verified replies, have not fully restored pre-2022 trust levels, as the badge's ubiquity—available to over 1 million subscribers by mid-2023—diluted its exclusivity. Despite trust dilution, paid verification has demonstrably boosted engagement for subscribers through platform mechanics. Data from analyses of millions of posts in 2024-2025 show X Premium accounts achieving median engagement rates of 0.4%, compared to lower figures for non-verified profiles, driven by algorithmic advantages like amplified visibility in timelines and replies. Premium users reported up to 10 times greater reach than free accounts, correlating with increased interactions such as likes and retweets, as the system favors verified content in search and recommendation feeds. However, aggregate platform engagement has declined overall, from a median of 0.029% in 2024 to 0.015% in 2025, suggesting that while verification enhances individual user metrics, it has not reversed broader trends in user retention or interaction quality. In causal terms, the verification system's influence on trust hinges on user priors: those prioritizing accessibility over gatekeeping report neutral or positive effects on perceived legitimacy, whereas reliance on the badge for quick credibility assessments has waned post-monetization. Engagement gains for verified users reflect deliberate design choices to incentivize subscriptions, yet empirical evidence indicates no proportional uplift in overall platform trust, with low-credibility verified content occasionally amplifying via algorithms without corresponding scrutiny.

Comparative Analysis with Predecessor and Competitors

Prior to Elon Musk's acquisition of Twitter in October 2022, the platform's verification system awarded free blue checkmarks selectively to accounts deemed notable by Twitter staff, such as public figures, journalists, and organizations, based on criteria including prominence, account activity, and authenticity confirmation via documentation. This approach aimed to signal genuine identity amid rising impersonations but was criticized for opaque decision-making and potential institutional biases favoring mainstream media and establishment voices. In contrast, the post-acquisition system, integrated into X Premium (formerly Twitter Blue) and relaunched in December 2022 after an initial chaotic rollout, requires a paid subscription starting at $8 per month, granting the blue checkmark to any compliant account regardless of notability, alongside perks like post editing and priority visibility. This shift democratized access, reducing gatekeeping but initially exacerbating impersonation risks until safeguards like mandatory phone/email confirmation and payment barriers were enforced; by April 2023, legacy checks were stripped from non-subscribers. As of 2025, X maintains subscription-based verification with optional ID checks for enhanced features, restoring some complimentary badges to high-influence users to balance revenue and legacy authenticity.
Platform/SystemVerification MethodCostKey Focus
Pre-Musk TwitterStaff-reviewed notability (e.g., documentation, prominence)FreeAuthenticity of notable entities
X Premium (2022–2025)Subscription + basic compliance (phone/email); optional ID$8+/monthAccessibility + reduced spam via payment
Meta Verified (Facebook/Instagram)Paid subscription with ID/government doc review$11.99–$14.99/monthVerification + support, increased reach; follows X's paid model
LinkedInFree ID, work email, or workplace confirmation via partnersFreeProfessional credibility without paywall
BlueskySelective for notable/authentic accounts; domain handles for self-verificationFreePre-Musk-style curation + decentralized trust
Competitors largely diverged in response to X's pivot. Meta Verified, introduced in 2023, mirrors X's paid model with higher fees and bundled support but retains some free badges for ultra-notable accounts, prioritizing revenue while claiming to verify identity via documents—though critics argue it commoditizes trust similarly to X without fully supplanting notability signals. LinkedIn's 2023 system emphasizes free, granular verification of identity and employment through third-party checks, avoiding a blue badge paywall to bolster professional reliability over broad visibility boosts. Decentralized alternatives like Bluesky reverted to selective, free blue checks for authentic notables in 2025, akin to pre-Musk Twitter, supplemented by custom domain handles for user-controlled proof, while Mastodon relies on server-specific or domain-based self-verification without centralized badges, minimizing monetization incentives. Overall, X's subscription model pioneered pay-for-verification, prompting Meta to adopt it for profitability but contrasting with LinkedIn's authenticity-centric approach and decentralized platforms' resistance to paywalls, which preserve elite signaling at the cost of broader access.

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