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KrisFlyer
KrisFlyer
KrisFlyer
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KrisFlyer is the name given by Singapore Airlines to its frequent-flyer programme and airport lounges. The name is derived from the kris in the Singapore Airlines logo. KrisFlyer also applies to Scoot, the airline's low-cost subsidiary.

KrisFlyer miles

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KrisFlyer miles can be earned and redeemed on Singapore Airlines own services as well as with Singapore Airlines' low-cost subsidiary Scoot and KrisFlyer partners. Partners include all Star Alliance members, non-Star Alliance airline partners, and selected hotel chains as well as car-hire companies.[1] KrisFlyer is divided into KrisFlyer, KrisFlyer Elite Silver and KrisFlyer Elite Gold, which correspond to Star Alliance Silver and Gold, respectively.

Elite Silver[2] and Elite Gold[3] status is given to passengers who have accrued 25,000 and 50,000 miles (80,000 km), respectively, within a 12-month period. The 12-month period is predefined according to when a passenger initially applied for KrisFlyer membership, so travelling 25,000 miles (40,000 km) over a 12-month period may not qualify for Silver status unless it corresponds with the 12-month period assigned to them by Singapore Airlines.

Singapore Airlines flights in booking class G (group and promotional fares) earn no miles, while Singapore Airlines flights in booking classes V, Q, N and T (promotional fares) will receive between 10% and 50% of mileage[4][5]

PPS Club

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The Priority Passenger Service Club (PPS Club) [6] is for passengers who have accumulated S$25,000 worth of PPS Value within a year.[7] Unlike KrisFlyer miles which can be obtained while flying Premium Economy Class and Economy Class, PPS Value is acquired while flying Singapore Airlines Suites, First Class or Business Class on Singapore Airlines. The PPS is divided into the PPS Club, Solitaire PPS Club and the Solitaire PPS Club Life.[8]

A member with PPS Club status will qualify for Solitaire PPS Club by accumulating PPS Value of S$250,000 within five years.[8] The Solitaire Life PPS Club status was formerly given to members who accrued a total of 1,875,000 miles (3,018,000 km) or 1,000 PPS sectors. Benefits are equal to Solitaire PPS Club members but did not have a re-qualification criteria.[8] Singapore Airlines has since ceased accepting new Solitaire Life PPS Club members.[9]

All PPS members have priority check-in, baggage handling, guaranteed Economy Class seats when wait-listed on Business and First Class and have access to the business-class section of the SilverKris Lounge. Solitaire PPS members and their spouses also access First Class check-in and the First Class sections of the SilverKris Lounge.[citation needed]

Lounges

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SilverKris Lounge

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The flagship SilverKris Lounge in Changi Airport Terminal 3

Singapore Airlines' premium lounges, branded as SilverKris Lounge, are available to departing Singapore Airlines Suites, First Class and Business Class passengers in addition to Solitaire PPS Club, PPS Club and KrisFlyer Elite Gold members travelling on Singapore Airlines. These lounges are found in the following locations:[10]

Locations

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Asia
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Europe
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Oceania
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The flagship SilverKris Lounge at Changi Airport Terminal 3 are open from 0500 to 0230 hours daily, and are accessible to departing first class and business class passengers travelling on any Star Alliance flights. They feature internet workstations, wireless internet access, conference rooms, bars, restrooms, showers as well as dining and lounge areas.[11]

The Private Room

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The Private Room opened on 1 July 2008 and is located in the First Class section of the Changi Airport Terminal 3 SilverKris Lounge. Originally for the exclusive use of full-fare Singapore Airlines Suites and first class passengers, the entry requirements were relaxed in 2009 to include access for all Suites and First Class passengers. It features a restaurant as well as two private rooms, as well as lounge facilities, business centre, and a buffet and dining room.[12]

KrisFlyer Gold Lounge

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There is a KrisFlyer Gold Lounge in Changi Airport Terminals 2 and 3, both located adjacently to the respective SilverKris Lounges in both terminals. They are accessible to Star Alliance Gold members (including KrisFlyer Elite Gold members) travelling in economy class on Singapore Airlines or other Star Alliance flights.

KrisFlyer Gold Lounges features buffet and dining areas, televisions, lounge areas, Internet workstations as well as complimentary wireless internet, but unlike the SilverKris Lounge, does not feature bathrooms or showers.[13][14][15]

See also

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References

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[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia

KrisFlyer

View on Grokipedia
from Grokipedia
KrisFlyer is the frequent flyer and rewards program operated by , launched in February 1999 to enable members to earn redeemable miles through flights, spending, and partnerships for benefits such as award tickets, class upgrades, and lifestyle rewards. Free to join, the program has evolved from a traditional loyalty scheme into a lifestyle-centric platform with over 10 million members as of 2025, integrating everyday spending opportunities via partners like hotels, retailers, and dining outlets. In 2025, the program introduced enhancements such as earning Elite miles from spending on partners like KrisShop and Pelago, and flexible Access Redemptions for confirmed seats using miles. Membership is structured into tiers based on Elite Qualifying Miles (EQMs) earned primarily through flights with and its partners, including 26 airlines such as and . The base KrisFlyer tier provides unlimited in-flight on all aircraft, milestone rewards, and the option to mix miles with cash for redemptions. Advancing to KrisFlyer Elite Silver requires 25,000 EQMs in a 12-month period, unlocking a 25% bonus on redeemable miles, priority check-in and boarding, extra baggage allowance, and guaranteed economy seating. The KrisFlyer Elite Gold tier, achieved with 50,000 EQMs in a 12-month period, offers enhanced perks including access to SilverKris and KrisFlyer Gold Lounges for members and a companion, 50% bonus miles, priority baggage handling, and fee waivers for changes or cancellations. Beyond these, the invitation-only PPS Club (with Solitaire PPS Club as the top tier), qualified by accumulating sufficient PPS Value through premium cabin spending, providing additional benefits like complimentary services and higher mileage accrual rates within the broader KrisFlyer ecosystem. Miles can be earned not only on , , and flights but also through co-branded credit cards from issuers like and DBS, as well as non-flight partners in categories such as hotels (e.g., Marriott Bonvoy) and shopping. Redemptions are flexible, covering Spontaneous Escapes for discounted awards, KrisShop purchases, hotel stays via Pelago, and experiences, though miles expire after 36 months unless renewed through activity. In 2025, KrisFlyer was recognized as the world's best by DestinAsian's Readers' Choice Awards for its extensive redemption options and seamless integration.

Overview and History

Program Launch and Evolution

KrisFlyer was launched on 1 February 1999 by as its primary , marking the airline's first proprietary loyalty initiative designed to reward customers with miles earned through travel on SIA and partner flights. The program's name derives from the , a traditional Malay that symbolizes precision, agility, and Singapore's , a motif long associated with the airline since the 1970s. Initially focused on flight-based earning and redemption of miles for award travel, KrisFlyer replaced earlier ad-hoc partnerships and promotions, establishing a structured system to encourage repeat business. In its early years, the program emphasized core aviation rewards, but expansion accelerated in the 2000s following ' entry into the network in 2000, which broadened opportunities for members to earn and redeem miles across 26 partner airlines serving over 1,000 destinations. This integration enhanced the program's global reach, allowing seamless accrual on international flights and access to alliance-wide benefits like priority services. By the , KrisFlyer evolved beyond aviation through lifestyle integrations, such as the launch of KrisShop for rewards and Kris+ in 2020 as a offering everyday earning via dining, retail, and experiences with partners like Pelago. In 2024, KrisFlyer celebrated its 25th anniversary with promotions including accelerated mile accrual opportunities. The program reached a significant in 2025, surpassing 10 million members and celebrating with promotions including a 50% bonus on miles earned for SIA and flights booked between 24 and 31 March. Key enhancements that year included, effective 1 September 2025, the ability to earn status-qualifying miles and PPS Value through non-flight spending on Kris+, KrisShop, and Pelago, capped at levels representing up to 20% of annual requirements for higher tiers like KrisFlyer Gold (10,000 miles) and PPS Club (2,500 PPS Value). On 13 August 2025, award redemptions were introduced for flights to over 70 destinations, starting at 1,500 Saver miles for short routes. Further updates effective 1 November 2025 added Access redemptions with dynamic mile pricing for confirmed seats beyond traditional awards, alongside integration, and adjusted Saver and Advantage award charts—increasing miles required for long-haul routes (Zones 10-13) by 5-20% for Saver and 10-15% for Advantage options. This progression reflects KrisFlyer's transformation from a flight-centric program to a comprehensive rewards , incorporating everyday spending opportunities while maintaining a miles expiry policy of three years from the end of the earning month to encourage active engagement.

Membership Structure

KrisFlyer offers a tiered membership structure designed to reward frequent flyers with escalating benefits based on activity levels. The base level is accessible to all members without any qualification requirements, allowing individuals to join for free and begin earning redeemable KrisFlyer miles on eligible flights and partner transactions, though it provides no status perks such as priority services or lounge access. Advancing to KrisFlyer Elite Silver requires accumulating 25,000 Elite miles within any 12 consecutive months, granting members Silver status and associated global benefits like priority waitlisting and extra baggage allowances. KrisFlyer Elite Gold, the next tier, demands 50,000 Elite miles over the same period, conferring Gold status with enhanced privileges including guaranteed economy seating and priority boarding; this tier also unlocks milestone rewards, such as a double KrisFlyer miles voucher upon reaching 60,000 Elite miles and a short-haul voucher at 75,000 Elite miles. Parallel to the Elite tiers, the PPS Club serves as a premium membership track targeted at high-value travelers in Singapore Airlines' premium cabins, requiring 25,000 PPS Value earned within 12 consecutive months through eligible spend on Suites, First Class, or Business Class flights—typically at a rate of 1 PPS Value per SGD 1 for Business Class, 1.5 per SGD 1 for First Class, and 2 per SGD 1 for Suites based on base fare and carrier surcharges. Solitaire PPS Club, the highest tier, requires 50,000 PPS Value within 12 consecutive months, offering the highest level of personalized services for top-tier premium flyers. PPS Club membership also aligns with Star Alliance Gold status and emphasizes rewards for luxury cabin usage. Membership across all tiers follows a 12-month qualification and renewal cycle, with status valid for the ensuing 12 months upon achievement; requalification demands meeting the threshold anew during the active period, and excess qualifying activity beyond the requirement does not carry forward toward the next renewal for Elite tiers. For PPS Club and Solitaire, any surplus eligible PPS Value is credited as Reserve Value, which can offset future shortfalls and expires after three years. Since September 1, 2025, up to 20% of the qualification requirement for KrisFlyer Elite Silver and Gold—capped at 5,000 and 10,000 Elite miles, respectively—may derive from non-flight spending, such as 1 Elite mile per SGD 1 on Kris+, KrisShop, or Pelago activities; for PPS tiers, non-flight contributions are limited to 1 PPS Value per SGD 3 spent on these partners, with caps of 2,500 for PPS Club and 5,000 for Solitaire.

Earning KrisFlyer Miles

On Flights

KrisFlyer miles are primarily earned through air travel on (SQ), its low-cost subsidiary , and partner airlines, with accrual calculated as a of the actual flown based on the booking class and cabin. On flights, members earn miles at varying rates depending on the fare type; for example, bookings typically accrue 50% to 100% of the miles flown, 125% to 150%, and Suites and 200%. flights follow a similar distance-based model but with lower base rates, such as 10–20% for and 25% for classes, and earning remains unchanged; award redemptions have been available using KrisFlyer miles since August 2025. Star Alliance partners, comprising 26 airlines including , , and All Nippon Airways (ANA), allow KrisFlyer members to earn miles on eligible fares operated by these carriers, with accrual rates ranging from 25% to 150% of the distance flown depending on the fare class and airline-specific rules. For instance, full-fare (Y class) or Business (B, C, J classes) bookings often earn 100% or more, while deeply discounted fares may earn as low as 25%. The frequent flyer partnership with ceased effective April 24, 2025, ending both earning and redemption capabilities. Other airline partners include for limited domestic and international routes, where accrual follows specified multipliers; for example, full Y or B class fares earn 100% of miles flown, with lower rates for discounted bookings. Elite status provides additional bonuses on base miles earned from flights: KrisFlyer Elite Silver members receive a 25% bonus, Elite Gold members 50%, and PPS Club members 75%. These bonuses apply only to SQ-operated flights and do not extend to partners. For program qualification, Elite Qualifying Miles (EQM) toward KrisFlyer Elite Silver or Gold status are earned solely on flights operated by , , or member airlines. For and flights, EQMs are calculated at 100% of the distance flown regardless of class, plus any applicable bonuses. For flights, 2.5 Elite miles are earned per KrisFlyer mile accrued. PPS Value, required for PPS Club qualification, is earned only on premium cabins (Suites, First, and Business), at a rate of 1 PPS Value per SGD 1 spent on the ticket fare (excluding taxes and surcharges), with no accrual on or partner flights.

Through Partners and Spending

KrisFlyer members can earn miles through co-branded credit cards issued in partnership with banks such as , , DBS, and UOB in . These cards typically offer accelerated earning rates, such as up to 3 KrisFlyer miles per (SGD) spent on purchases and 1.2 to 2 miles per SGD on other eligible local and foreign currency transactions, depending on the card variant. Points from various bank rewards programs can be transferred to KrisFlyer miles, including Membership Rewards at a 1:1 ratio with a minimum transfer of 1,000 points, and PremierMiles or Rewards Points at competitive rates varying by country. Hotel loyalty programs like Marriott Bonvoy allow transfers at a 3:1 ratio, with a bonus of 5,000 KrisFlyer miles for every 60,000 points transferred in a single transaction and a minimum transfer of 3,000 points. Transfers from these partners generally require a minimum of 1,000 KrisFlyer miles equivalent and are credited within 15 to 21 business days, subject to name matching on accounts. Lifestyle partners within the Singapore Airlines ecosystem provide opportunities to earn miles on everyday spending. KrisShop, the airline's online retail platform, awards 2 to 4 KrisFlyer miles per SGD 1 spent on purchases, including inflight . The Kris+ app enables earning up to 6 miles per SGD 1 at participating dining and retail outlets in , , and , while Pelago, for travel experiences and bookings, offers 3 KrisFlyer miles per SGD 1 on eligible transactions. Starting 1 September 2025, qualifying spends on Kris+, KrisShop, and Pelago contribute to elite status qualification, with KrisFlyer members earning 1 mile per SGD 1 spent and PPS Club members earning 1 PPS Value per SGD 3 spent, capped at 20% of the annual requirement (e.g., 5,000 Elite miles for Silver renewal or 10,000 for ). Hotel partnerships allow earning on stays and transfers, with Marriott Bonvoy offering up to 2 KrisFlyer miles per US$1 spent at participating properties; a limited-time promotion from 18 August to 18 November 2025 grants 250 bonus miles upon new member signup. Car rental partners include Hertz, which provides up to 500 KrisFlyer miles per qualifying leisure rental outside (250 within or on commercial rates worldwide), and Avis, awarding 500 miles per non-contracted retail rental (250 on corporate rates) plus 1,000 bonus miles on the first rental. Additional earning avenues cover dining and groceries through partners accessible via Kris+, with rates up to 6 miles per SGD 1 at select outlets. Time-limited promotions enhance these opportunities, such as earning 500 bonus KrisFlyer miles per eligible stay at properties from 1 October 2025 to 28 February 2026.

Using KrisFlyer Miles

Redemption for Travel

KrisFlyer members can redeem miles for award flights on , , and partner airlines, with three primary award types designed to balance availability and cost. Saver awards require the fewest miles but have limited seats based on capacity controls, making them ideal for flexible travelers seeking the best value. Advantage awards cost approximately 60% more miles than Saver but guarantee availability in cabins where paid seats exist, including one complimentary stopover of up to 30 days on round-trip bookings. Access awards, introduced on November 1, 2025, offer for any remaining seats not covered by Saver or Advantage inventory, typically 20-60% more miles than Saver depending on route and , providing a flexible option for last-minute or high-demand . Redemptions on follow a zone-based chart for one-way flights, with round-trip awards requiring double the miles; for example, a Saver award from to the Coast costs 70,000 miles in or 103,500 miles in , subject to availability and separate payment of taxes and fees. , ' low-cost subsidiary, introduced its own fixed award chart in August 2025, allowing redemptions starting at 1,500 miles one-way for short regional routes like to , expanding options for budget-conscious travel within . Upgrades using miles are also available on eligible paid tickets, such as from Standard to Premium Economy for 43,500 miles one-way on long-haul routes like to the , with Saver upgrades offering lower rates but limited space. Partner redemptions extend KrisFlyer miles to over 1,000 destinations via carriers and select non-alliance partners like , with bookings handled through KrisFlyer services or progressively online. For instance, domestic flights on ANA within can be redeemed for as few as 6,000 miles in one-way, highlighting sweet spots for short-haul travel. However, redemptions on ended on April 24, 2025, limiting options on that carrier. Award bookings generally require a minimum stay of two days and a maximum of three months, with taxes, fees, and surcharges paid separately in cash; changes to confirmed awards may incur fees, but no additional miles are needed for date adjustments after November 1, 2025, if the original rate applies. KrisFlyer Spontaneous Escapes provides monthly discounted Saver awards, offering up to 30% off select routes for travel in the following month, bookable online with non-changeable, non-cancellable terms to encourage spontaneous trips. Significant updates took effect on November 1, 2025, including a 5% increase in Saver award rates for flights to and from and the US across all classes, such as to rising from 77,000 to 80,850 miles one-way, alongside 10-20% hikes for and the ; Advantage rates rose 10-15% overall. These changes, combined with the Access tier and awards, aim to align redemptions with demand while maintaining accessibility for members.

Non-Travel Redemptions

KrisFlyer members can redeem miles for a variety of non-travel rewards, including shopping, dining, and experiences through dedicated platforms. On KrisShop, the official site, miles are redeemed at a rate of 100 KrisFlyer miles per SGD 1, with a minimum of 1,000 miles per transaction; members may also mix miles and cash for purchases of , , and items. Similarly, via the Kris+ app, miles can be transferred 1:1 to KrisPay for offsetting spends at over 1,700 partner outlets, including dining, retail, and wellness services, at an improved rate of 100 miles per SGD 1 effective July 1, 2025, with a minimum redemption of 10 miles. For lifestyle and accommodation options, Pelago enables redemptions for hotels, activities, and tours at 100 miles per SGD 1, minimum 1,000 miles, without mixing cash. KrisFlyer Experiences offers exclusive events, adventures, and premium stays, while KrisFlyer vRooms provides hotel bookings and car rentals starting from 1,500 miles, allowing miles-cash combinations. Partner hotel programs, such as Marriott Bonvoy, allow conversion of KrisFlyer miles to points at a 2:1 ratio (minimum 3,000 miles, maximum 180,000 annually), which can then be used for stays; for example, a standard room at select properties may require around 30,000 KrisFlyer miles equivalent for one night. Additional uses include donating miles to charities like Make-A-Wish , with a minimum of 1,000 miles per donation (up to 100,000 per transaction), supporting educational and travel needs for beneficiaries. Family members can pool miles through linked accounts, allowing parents to transfer up to 50,000 miles annually from a child's account for a fee of USD 5 or 500 miles per 5,000 miles transferred. Members may also purchase additional KrisFlyer miles at USD 0.04 per mile in 1,000-mile increments (minimum 1,000), subject to annual limits, to top up for redemptions. Non-travel redemptions generally yield a value of approximately 0.8 to 1 cent per mile, lower than the 1.5 to 2+ cents often achieved with flight awards, making them suitable for smaller balances or supplementary rewards. KrisFlyer miles expire three years after earning, based on the FIFO (first-in, first-out) principle, but validity can be extended by six months via a service fee of 1,200 miles or USD 12 per 10,000 miles, or through any qualifying redemption like a Kris+ offset.

Elite Status

Qualification and Tiers

KrisFlyer elite status is achieved through accumulating Elite Qualifying Miles (EQMs), also referred to as Elite miles, for the Silver and Gold tiers, while the higher PPS Club and Solitaire tiers are based on PPS Value earned primarily from premium cabin spending on flights. To qualify for KrisFlyer Elite Silver, members must earn 25,000 Elite miles within 12 consecutive months, while Elite Gold requires 50,000 Elite miles over the same period. Elite miles from flights are calculated as the actual distance flown multiplied by a class-specific multiplier on Singapore Airlines, Scoot, Star Alliance carriers, and select partners; for example, a Business Class flight booked in the D fare class earns 125% of the flown miles as Elite miles. Non-flight Elite miles can contribute up to 20% of the qualification threshold, limited to 5,000 for Silver and 10,000 for Gold; starting September 1, 2025, eligible spends on Kris+, KrisShop, and Pelago earn 1 Elite mile per SGD 1 spent (or AUD 1 in Australia), after deducting taxes and fees. PPS Club membership requires 25,000 PPS Value within 12 consecutive months, granting access to enhanced privileges, while the top-tier Solitaire PPS Club demands 50,000 PPS Value over the same timeframe for its most exclusive benefits. PPS Value is earned exclusively from revenue tickets in Singapore Airlines Suites, First, or , at a rate of 1 PPS Value per SGD 1 of base fare and applicable surcharges (converted from other currencies using IATA rates), excluding airport taxes; for instance, a SGD 5,000 fare would yield 5,000 PPS Value. From September 1, 2025, non-flight contributions are possible, earning 1 PPS Value per SGD 3 spent (or AUD 3 in ) on Kris+, KrisShop, and Pelago, capped at 2,500 for PPS Club and 5,000 for Solitaire.
TierQualification RequirementPrimary Metric
Elite Silver25,000 Elite milesEQMs
Elite Gold50,000 Elite milesEQMs
PPS Club25,000 PPS ValuePPS Value
Solitaire PPS Club50,000 PPS ValuePPS Value
Status is valid for 12 months from the qualification date, with renewal requiring the full threshold to be met within the trailing 12 consecutive months; failure to requalify results in demotion to the next lower tier at the end of the membership year, such as from Elite Gold to Elite Silver or from Solitaire to PPS Club. Excess earnings beyond the threshold are stored as Reserve Value, valid for up to three years (or six years for legacy Solitaire members), to offset future qualifications. Members can track progress toward qualification via the KrisFlyer online dashboard, which displays current miles and PPS Value balances in real time. Periodic promotions, such as double miles on select routes or bonus accrual during peak travel periods, provide opportunities to accelerate qualification.

Benefits

KrisFlyer elite status members enjoy a range of perks designed to enhance travel experiences, with benefits scaling by tier to reward higher levels of engagement. These include mileage bonuses on flights, priority services for reservations and check-in, additional baggage allowances, and affiliation privileges. General advantages available across elite tiers encompass discounted service fees for membership changes and redemptions, as well as the KrisFlyer for Families program, which allows linking up to five accounts to a primary account for mile transfers (with fees applying per 5,000 miles transferred). From September 1, 2025, non-flight spending on partners like Kris+, KrisShop, and Pelago contributes to elite status qualification and retention, earning 1 Elite mile per SGD 1 (or equivalent AUD) spent, capped at 5,000 or 10,000 miles depending on the tier. KrisFlyer Elite Silver members receive a 25% bonus on KrisFlyer miles earned from flights with and , applied to the actual miles flown (excluding promotional Economy bookings). They also benefit from priority placement on reservation waitlists and standby lists for Singapore Airlines-operated flights, an extra 7 kg checked baggage allowance, and Silver status, which provides priority boarding and additional baggage on partner airlines. Elite Gold members build on Silver privileges with a 50% bonus on KrisFlyer miles from eligible flights, a guaranteed check-in row at priority counters for flights, an additional 5 kg checked baggage allowance (on top of Silver benefits), and Gold status, offering priority baggage handling and fast-track immigration/security at select airports. They further enjoy milestone rewards based on Elite Qualifying Miles (EQM) accumulated, such as a double miles voucher upon reaching 60,000 EQM in a membership year. PPS Club members, the highest non-invitation tier, receive a 25% bonus on KrisFlyer miles from eligible flights, along with all Elite Gold perks plus enhanced priority on waitlists for reservations and awards, and the opportunity to earn vouchers through the PPS Rewards program by accumulating PPS Value at specific milestones. Solitaire PPS Club, achieved by PPS Club members earning an additional 25,000 PPS Value (total 50,000), offers further enhanced privileges including priority over other PPS Club members and additional PPS Rewards such as advance vouchers earned at higher PPS Value milestones (e.g., one each at 60,000, 75,000, and 100,000 PPS Value).

Airport Lounges

SilverKris Lounge

The SilverKris Lounge network, operated by , provides premium facilities designed for high-tier travelers, emphasizing comfort, productivity, and culinary experiences prior to departure on or flights. These lounges cater primarily to passengers in Suites, , and , as well as select elite members, offering a serene environment distinct from standard amenities. Access to SilverKris Lounges is granted to Suites and passengers, who may use the sections or The Private Room where available, such as at Terminals 2 and 3. passengers on flights are eligible for the SilverKris Lounges. KrisFlyer Elite Gold, PPS Club members, and Gold members gain entry when traveling in on or other carriers, provided the lounge is located at the departure airport. Solitaire PPS Club members enjoy elevated access to SilverKris Lounges even when flying in Premium Economy or on eligible flights. Key features of SilverKris Lounges include dining options with warm dishes prepared to order, alongside light snacks and a selection of beverages served by baristas or bartenders. Amenities extend to centers with meeting rooms and productivity pods equipped for work, high-speed , shower facilities, and relaxation areas with televisions. services, including massages, are available at select locations like . The Private Room, an exclusive enclave within certain lounges, offers a multi-course menu curated by celebrity chefs, reserved solely for Suites, , Solitaire PPS Club, and PPS Club members without guest accompaniment. Singapore Airlines maintains approximately 14 SilverKris Lounges worldwide, with multiple facilities at its hub, including three at Terminal 3 (, , and The Private Room). Other prominent locations include London Heathrow Terminal 2, Kingsford Smith Terminal 1, , and Airport, alongside outposts in , , , , Perth, and . For elite members, partner lounges such as the Terminal in supplement access when traveling in premium cabins. Guest policies allow one complimentary guest for KrisFlyer Elite Gold and PPS Club members when eligible for SilverKris access, provided the guest travels on the same flight. Suites and passengers may also bring one guest on the same flight, excluding The Private Room. passengers have no guest entitlement, though additional guests may be admitted at select lounges for a of approximately USD 50 per person, subject to availability and local policies. In 2025, enhanced several SilverKris Lounges, including the reopening of the refurbished First Class Lounge at Terminal 2 on November 7, featuring expanded zones for dining, work, and relaxation with upgraded shower suites and elements. Renovations at Terminal 2 are ongoing in phases, with the SilverKris Lounge scheduled next. These updates incorporate sustainable practices, such as energy-efficient fixtures and locally sourced materials, while access eligibility remains unchanged.

KrisFlyer Gold Lounge

The KrisFlyer Gold Lounge provides dedicated access for mid-tier members traveling in non-premium cabins, offering a more comfortable pre-flight experience compared to standard terminal facilities. These lounges are exclusively available to KrisFlyer Elite Gold members or equivalent Gold members departing on or -operated flights in Premium Economy or , with no eligibility for KrisFlyer Elite Silver members. Access is not granted on Scoot-operated flights or certain codeshare services, where the operating carrier's policies apply. Located primarily at , the KrisFlyer Gold Lounges operate in Terminals 2 and 3 on Level 3, in the transit areas after , , and quarantine clearance, with 24-hour availability to accommodate varying flight schedules. In Terminal 1, Gold members flying on partner airlines such as or other carriers may access the SATS Premier Lounge instead, which serves a similar function for travelers. Internationally, there are no dedicated KrisFlyer Gold Lounges; instead, eligible members rely on partner airline facilities, such as United Club lounges when departing on flights, subject to guidelines. Amenities in the KrisFlyer Gold Lounges emphasize practical comforts for passengers, including buffet-style dining with warm foods like , noodles, and alongside cold snacks, salads, and fruits; a selection of beverages including , , wines, and spirits; high-speed ; and screens for . The Terminal 3 location additionally features showers, dedicated restrooms, and a baby care room, while both sites maintain a smaller and —around 350 in Terminal 3—compared to premium options like the SilverKris Lounge, without exclusive areas such as private rooms. These facilities are designed specifically for mid-tier elites in non-premium travel, prioritizing efficiency and basic refreshment over luxury services. In 2025, renovations at Changi Terminal 2's KrisFlyer Gold Lounge began in April as part of a phased upgrade, aiming to double its size with expanded seating, enhanced dining areas, shower suites, and in-lounge dining options, following the First Class SilverKris Lounge reopening. The project is expected to complete in subsequent phases. Guest access is limited to one companion per eligible member, who must be departing on the same flight, with no additional fees for this entitlement; paid entry is not available for extra guests or non-eligible passengers. This policy ensures the lounges remain accessible yet controlled for qualifying Economy travelers, distinguishing them from higher-tier facilities that offer broader guest privileges.

References

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