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Craft service
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Craft service, crafts service, or craft services is the department in film, television and video production which provides cast and crew with snacks, drinks and other assistance.
Craft service workers, nicknamed "crafty", are so called because they provide their services to the other departments, known as crafts, in a set. In the United States and Canada they are represented by a union, the International Alliance of Theatrical Stage Employees (IATSE). Other departments such as camera, sound, electricians, grips, props, art director, set decorator, special effects, hair and make-up, are referred to as crafts.[1] Craft service is also an IATSE stagecraft and the work is covered by a collective bargaining agreement.
The purpose of the crafts service union local is to service the other IATSE crafts. Crafts service laborers are one of the few crew jobs that can cross jurisdictional lines to assist other department crew members including set dressers, property persons, camera persons, grips, lighting technicians, costumers, make up artists and hair stylists. Their work can range from assisting set dressers with transporting decor to an underwater set, maintaining shop equipment for the special effects department, and working as a layout board technician to help protect filming locations.[2] Laborers affiliated with the Laborers' International Union of North America (LiUNA!) Local 724 are the other unionized crew members who can cross jurisdictional lines to assist IATSE carpenters, sheet metal workers, plasterers, and off-production painters. While the laborers would provide cross-jurisdictional service to these trades during the construction of new sets or wrecking of sets, the labor work on stages or sets and locations during the actual shooting of the picture would be provided by crafts service workers.[3]
Craft service is different from catering; craft service refers to the food always available to the crew while they are working, while catering is provided by a catering company or a restaurant and handles full meals.[4]
Typically there is one main table where the snacks and coffee are set up[5] (which is simply called "crafty" or "the crafty table"). Occasionally there are two craft service stations, with one being for cast and crew and another for non-union background actors. A "satellite" crafty may be set up next to the camera, as they may not be able to leave their workstations. In addition to snacks and drinks, the craft service department may perform odd jobs including digging holes for camera placement, laying out protective materials, and keeping the set clean.[6]
See also
[edit]References
[edit]- ^ Friedman, Rachel (February 19, 2014). "The Etiquette of Craft Service, or How to Eat Tons of Free Food on Film Sets Without Annoying A-Listers". Bon Appetit. Retrieved April 23, 2018.
- ^ Hewitt, Zoe (July 25, 2018). "Craft Service Workers Do More than Just Provide Food for Production Crews". Variety. Retrieved October 6, 2024.
- ^ "AGREEMENT OF AUGUST 1, 2021 BETWEEN PRODUCER AND SOUTHERN CALIFORNIA DISTRICT COUNCIL OF LABORERS and its affiliate, STUDIO UTILITY EMPLOYEES, LOCAL 724, both affiliated with the LABORERS' INTERNATIONAL UNION OF NORTH AMERICA, AFL-CIO" (PDF). LiUNA 724. Retrieved 7 October 2024.
- ^ Cooper, Alison (September 12, 2014). "What's the difference between catering and craft services on a film set?". HowStuffWorks. Retrieved April 23, 2018.
- ^ Sawant, Natasha (18 October 2016). "Craft Services Keep Your Favorite Movie Stars Fed on Set". Spoon University. Retrieved 20 April 2017.
- ^ Stamberg, Susan (March 4, 2010). "How Hollywood Gets Fed: A Lesson in Craft Service". Morning Edition. NPR. Retrieved April 23, 2018.
Craft service
View on Grokipediafrom Grokipedia
Craft services, commonly referred to as "crafty," is the department within film, television, and video production tasked with supplying cast and crew members with snacks, beverages, and basic amenities to sustain them during long shooting days.[1][2] This service operates continuously, often 24/7, from a dedicated table, room, or trailer on set, ensuring quick access to items like coffee, water, fruit, candy, and sandwiches without interrupting production.[3][4]
The term "craft services" originates from its role in supporting the various "crafts" or technical departments on set, such as grips, electricians, and camera operators, rather than focusing solely on actors.[4] Historically, early film productions provided no free food, with actors bringing their own packed lunches; the practice evolved in the mid-20th century at studios like Universal, where coffee and doughnut carts were introduced as work hours lengthened, initially funded by small crew contributions.[5] Over time, the role shifted from general odd jobs—like cleanup and minor chores—to a specialized food provision service, becoming essential as productions demanded more sustenance for crews working 14- to 16-hour shifts.[5][2]
Distinct from catering, which handles full prepared meals like breakfast, lunch, and dinner at scheduled breaks, craft services focuses on in-between refreshments to maintain energy levels between takes.[3] Key personnel, often represented by unions like IATSE Local 80, manage inventory, budgeting, food safety, and special requests, including dietary accommodations or basic medical supplies, while keeping the area clean and welcoming.[7][4] Costs vary by production scale, starting at around $10 per person per day for basic setups but rising with higher-quality options for larger crews.[8]
In modern productions, craft services plays a vital role in crew morale and productivity, adapting to diverse needs on sets ranging from intimate indies to blockbusters with hundreds of personnel.[5]
Definition and Role
Overview
Craft service is the department in film, television, and video production responsible for providing snacks, non-alcoholic beverages, coffee, and basic amenities to the cast and crew throughout production shoots.[9] This service ensures that essential refreshments are readily available to support the demanding schedules of long workdays, often extending 10 to 12 hours or more.[10] Commonly referred to as "crafty," the craft service area serves as a nickname for the designated table or station where these items are stocked and accessed.[11] The core purpose of craft service is to maintain the energy levels and morale of the production team by offering continuous, quick-access provisions that do not require formal breaks or interruptions to the shooting schedule.[9] This allows cast and crew to grab items like fresh fruit, granola bars, water, or coffee on the go, sustaining productivity during extended filming periods.[10] Typically, the craft service setup is located in a convenient area near the set, such as a table in a tent or a designated zone on location, remaining operational from the start of the production day until wrap.[11] Over time, craft service has evolved from a broader support function to a specialized focus on refreshments, adapting to the needs of modern productions.[9]Distinction from Catering
Craft services and catering serve distinct functions within film and television production, primarily differing in scope, timing, and delivery. Craft services provide informal, self-serve snacks and drinks that are available throughout the entire shooting day, allowing cast and crew to grab quick sustenance without interrupting workflow.[12][13] In contrast, catering focuses on scheduled, more formal full meals—such as breakfast, lunch, or dinner—typically served in a sit-down or buffet style, often featuring hot, plated options that require dedicated break times.[14][15] This distinction ensures craft services support ongoing energy needs, while catering addresses structured nutritional requirements.[11][16] Operationally, craft services are usually managed internally by production staff or a dedicated in-house team, enabling flexible, ad-hoc adjustments to meet immediate demands on set.[13][12] Catering, however, is frequently outsourced to external vendors under formal contracts, involving coordinated logistics for meal preparation and service at predetermined times.[15][16] These differences reflect their respective scales: craft services operate on a lower budget, emphasizing cost-effective, grab-and-go items like donuts, fruit, or energy bars to maintain productivity without significant downtime.[14][11] Catering, by comparison, entails higher costs for comprehensive, hot meal services that prioritize variety and satisfaction during breaks.[13][12] While the two can occasionally overlap—such as when craft services supplements catering with additional light refreshments during extended shoots—they are not interchangeable, as craft services cannot fulfill the role of providing substantial, scheduled meals.[15][16] This separation maintains efficiency on set, preventing any single department from being overburdened.[14][11]History
Origins
The term "craft service" originated in the film industry as a reference to providing general support to the specialized "crafts" departments, such as grips, electricians, and wardrobe, which handled technical aspects of production.[17][4] These support roles emerged to assist with miscellaneous tasks without interfering in the core expertise of those departments.[18] Prior to the 1960s, film sets lacked formalized provisions for free food or beverages, with actors and crew typically bringing their own personal meals to sustain themselves during shoots.[5] On-set support was minimal and ad hoc, often limited to basic cleanup or setup assistance rather than any structured service.[5] In the mid-1960s, craft workers began to be hired on Los Angeles film sets as multi-purpose stagehands to handle odd jobs, including answering phones, cleaning up animal waste from scenes, and other non-specialized duties.[18] This role gradually expanded to include providing basic refreshments like coffee and donuts, marking the initial integration of sustenance support amid increasingly complex productions.[18] These developments were influenced by early practices of the International Alliance of Theatrical Stage Employees (IATSE), whose locals, such as Local 80 established in 1939 for grips, began formalizing ancillary support roles on union sets to ensure efficient operations.[19] This foundational phase laid the groundwork for craft service's later emphasis on food provision.[5]Development in the Industry
During the 1960s, as the feature film industry in Los Angeles expanded and production roles became more specialized, craft services emerged as a dedicated position to handle miscellaneous support tasks, gradually shifting toward providing snacks and beverages to sustain cast and crew during increasingly long workdays on tight schedules.[10] This evolution formalized the role under the International Alliance of Theatrical Stage Employees (IATSE) union, initially supporting union crafts such as makeup artists and background actors, before extending to all production personnel.[10] By the late 20th century, as shooting days routinely stretched to 14-16 hours, craft services transitioned from basic odd jobs—like set cleanup and phone answering—to a primary focus on continuous food provision, including coffee, donuts, and later pizza orders, to combat hunger and fatigue on larger, more complex sets.[5] Early traditions, such as Universal Studios' nickel-contribution coffee and doughnut cart, laid the groundwork for this shift, emphasizing efficiency and morale amid growing production demands.[5] In response to Hollywood's wellness trends and grueling schedules on shows like 24, craft services incorporated health-conscious options by the early 2000s, making fresh fruits, vegetables, energy bars, low-fat cheeses, and low-glycemic carbohydrates standard to boost endurance without excess sugar or fat.[20] As the global film industry grew, craft services practices spread to international productions, adapting to local regulations such as Europe's stringent EU food hygiene rules under Regulation (EC) No 852/2004, which mandate safe handling and storage of food at all production stages to prevent contamination.[21] The COVID-19 pandemic, beginning in 2020, prompted further adaptations in craft services to prioritize health and safety on sets. These included eliminating self-service buffets in favor of individually packaged items, staff-managed distribution to minimize contact, and enhanced hygiene protocols requiring food handler certifications and on-site monitoring. Such changes increased operational costs—for instance, individual fruit cups costing around $5 each compared to bulk platters—but became standard to comply with production safety guidelines and persisted into the mid-2020s.[22]Responsibilities
Food and Beverage Provision
Craft services primarily supplies non-alcoholic snacks and beverages to sustain cast and crew during production, focusing on quick, accessible options rather than full meals. Standard offerings include a variety of snacks such as fresh fruit, granola or power bars, chips, candy, trail mix, baked goods like bagels, and light items like veggie platters or cheese plates, alongside beverages such as water, coffee, tea, soda, and energy drinks.[9][23][11][10] These provisions are offered through unlimited self-serve access at tables or stations near the set, with hourly or continuous restocking to ensure availability throughout long shooting days, accommodating crews ranging from 50 to 500 members depending on production scale.[11][23][10][24] Selection criteria for these items prioritize energy-boosting and hydrating choices to maintain focus and productivity, while dietary considerations include options for vegetarian, gluten-free, vegan, or nut-free needs based on crew requirements identified in advance.[11][23][25] Hygiene protocols are essential, involving the use of utensils for shared items, clear labeling of contents and allergens to prevent cross-contact, adherence to local food safety regulations and best practices for handling and storage to prevent contamination, and personnel must comply with local health regulations, such as those from county public health departments, for food handling and sanitation on set.[23][26]Set Maintenance and Support
Craft services personnel play a crucial role in maintaining the refreshment area to ensure it remains organized and functional throughout production. This involves regularly wiping down surfaces, arranging items on the crafty table to prevent clutter, and managing waste bins to keep the space accessible and aesthetically pleasing for cast and crew. By arriving early and staying late, craft services teams establish a systematic routine for these tasks, contributing to an efficient on-set environment.[27][28] Trash and recycling management falls under the logistical duties of craft services, with personnel responsible for regular collection and sorting of garbage from the refreshment area. This includes providing labeled bins for waste separation near the crafty station and coordinating with production's overall waste services to facilitate proper disposal and recycling efforts, helping to minimize environmental impact on set. Such practices ensure that the area does not become a hazard or distraction during shoots.[28][29] In addition to core provisions, craft services offers support through basic supplies such as napkins, plates, and ice, which are restocked as needed to support crew breaks. They may also assist with minor set needs, like providing extra chairs for resting areas, enhancing comfort without disrupting workflow. These efforts extend the department's role in sustaining production morale and practicality.[27][30] Safety compliance is integral to craft services upkeep, with teams monitoring for potential hazards such as spills that could cause slips or cords creating tripping risks around the refreshment zone. In outdoor shoots, this extends to basic pest monitoring to maintain hygiene, often through vigilant cleaning and waste control to deter infestations. These measures align with broader production safety protocols, ensuring a secure environment for all personnel.[28][31]Personnel
Roles and Positions
In film and television production, the craft services department operates with a structured hierarchy of roles to ensure efficient provision of snacks and beverages to cast and crew. The craft services coordinator serves as the department head, overseeing overall operations, managing the budget, and coordinating with vendors to procure necessary supplies and maintain compliance with health regulations.[32][10] The key craft services position functions as the primary on-set lead, responsible for daily stocking of refreshment stations, serving food and drinks, and directly interacting with crew members to address immediate needs, while reporting to the unit production manager.[27][33] Entry-level craft services assistants support these efforts through tasks such as restocking supplies, cleaning service areas, and handling errands like deliveries, with these roles becoming essential on larger shoots that involve multiple locations or shifts.[27][10] Team composition varies significantly by production scale; low-budget independent films often rely on a solo craft services operator to handle all duties, whereas blockbusters with crews exceeding 150 members typically employ a team of 3 to 5 personnel to manage increased demands.[28][27]Qualifications and Skills
Individuals working in craft services on film and television productions typically require no formal degree, though a background in hospitality or food service can provide a strong foundation for the role. Essential skills include organizational abilities for managing inventory and scheduling provisions, customer service to accommodate the diverse needs of cast and crew, and basic food handling knowledge such as maintaining proper temperature controls for perishables to ensure safety and quality.[27][34][35] Preferred qualifications often encompass food service certifications, like a food handler's permit, which demonstrate compliance with health regulations and are frequently required by productions. Experience in hospitality, events, or catering is advantageous for understanding menu preparation and dietary accommodations, while physical stamina is crucial to endure long hours—often up to 80 hours per week—and demanding tasks such as transporting supplies or managing set waste.[34][35][27] Soft skills play a vital role, including discretion when interacting with high-profile talent, adaptability to varying production environments like outdoor shoots affected by weather, and multitasking during peak demand periods to keep operations running smoothly. These traits ensure a positive set atmosphere and efficient support for the team.[27][35] Entry into craft services commonly begins at entry-level positions, such as starting as a production assistant to gain on-set experience before advancing to junior craft roles like third or fourth craft service. No advanced education is necessary, but union membership—such as with IATSE Local 80—can offer benefits like job protections and networking opportunities after accumulating sufficient workdays, typically around 30 in a year. Persistence in building relationships through direct outreach to key craft services personnel via platforms like IMDb is key to securing initial gigs.[27][7]Setup and Operations
Equipment and Facilities
Craft services operations rely on a variety of portable and durable equipment to ensure efficient food and beverage distribution on film sets. The core setup typically includes folding tables arranged in a centralized "crafty" area near the shooting location for quick access by cast and crew, allowing them to refuel without interrupting production. Coolers, often insulated models of various capacities, are essential for maintaining the temperature of beverages and perishable snacks like fresh fruit or yogurt, preventing spoilage during long shooting days. Warming trays or buffet servers are used to keep hot items, such as pastries or soups, at safe serving temperatures, particularly for early morning or late-night setups where crew energy needs demand warm options. Signage plays a critical role in this setup, with labels clearly marking dietary restrictions and allergens—such as gluten-free, vegan, or nut-free zones—to accommodate diverse crew needs and avoid cross-contamination, often drawn from pre-production call sheets listing individual requirements.[36][37][11][38][37] Transportation and power infrastructure enable craft services to function in remote or varied locations. Specialized vehicles, including crafty trucks or vans, facilitate the hauling of supplies to off-site shoots, with mobile catering trucks providing on-the-go storage and serving capabilities for urban or location-based productions in areas like New York City. Generators are commonly deployed to supply electricity for essential appliances, such as coffee makers and portable fridges, ensuring consistent access to hot beverages and chilled drinks even in outdoor environments without grid access. These power units, often managed by set electricians, support the operational demands of craft services by powering warming equipment and lighting for nighttime setups.[11][39][28] Storage solutions are tailored to preserve item quality and adapt to shooting conditions. Insulated bins and coolers handle perishables by keeping them at optimal temperatures, while dry storage options like sealed plastic bins or shelving units organize non-perishables such as granola bars, nuts, and packaged snacks, preventing exposure to dust or humidity on set. For outdoor shoots, adaptations include pop-up tents or canopies with sidewalls to shield equipment and food from weather elements like rain, sun, or wind, creating protected basecamp areas that maintain hygiene and accessibility. These tents, typically 10x10 feet or larger, are positioned strategically to serve as weather-resistant hubs for the craft services table. Indoor setups, by contrast, utilize simpler shelving near break areas without the need for such enclosures.[11][36][40][41] Contemporary craft services incorporate sustainability-focused integrations to align with industry guidelines on waste reduction. Eco-friendly disposables, such as compostable plates, cups, and cutlery made from materials like bamboo or molded pulp, are increasingly standard to minimize single-use plastics, with productions encouraging reusable water bottles to further cut down on environmental impact. In 2024-2025, initiatives expanded to avoid over 881,000 single-use plastic bottles annually. These practices reflect broader production efforts to generate less waste from food services, supporting initiatives like those promoted by film sustainability networks. While traditional setups dominate, some operations explore digital tools for enhanced efficiency, though inventory tracking remains largely manual via spreadsheets.[36][42][43][44]Menu Planning and Sourcing
Menu planning for craft services in film and television production begins with assessing key factors such as crew size, shoot duration, dietary requirements, and budget constraints. Crew size directly impacts portion quantities, ensuring sufficient snacks and beverages to sustain teams during extended workdays, often up to 16 hours. Shoot duration guides the schedule of offerings, with daily menus tailored to call times—providing energizing breakfast items like bagels and fruit before filming starts and lighter snacks toward wrap to maintain productivity without disrupting scenes. Dietary needs, including common allergies to peanuts, eggs, or shellfish, as well as preferences for gluten-free, vegan, or vegetarian options, are prioritized through clearly labeled alternatives to promote inclusivity and safety on set. Sourcing methods emphasize efficiency and variety, typically starting with local grocery stores for everyday staples like water, coffee, and basic snacks, while specialty suppliers provide themed or health-oriented items such as organic energy bars or culturally specific treats. Bulk purchasing from wholesale retailers like Costco or Sam's Club is a standard practice to manage costs and stock for multi-day shoots, allowing productions to secure larger quantities at reduced rates. For unique needs, teams may partner with local restaurants or bakeries, negotiating discounts or in-kind donations in exchange for production credits, which fosters community ties and stretches limited resources. Budget allocation treats craft services as a dedicated line item within overall production expenses, with meticulous tracking to minimize waste through inventory logs and portion controls. Costs generally range from $10 per person per day for basic provisions, increasing to $25 or more for premium selections, depending on crew scale and location logistics. On longer shoots, vendor negotiations for volume discounts become crucial, helping maintain quality without exceeding financial limits. Since the 2010s, heightened environmental awareness in Hollywood has driven trends toward sustainable sourcing in craft services, favoring organic, locally grown produce and compostable packaging to lower the industry's ecological footprint. Initiatives like those from Earth Angel, established in 2013, exemplify this shift by diverting excess food from sets to food banks—donating over 259,000 meals since its founding, including 31,500 in 2024—and implementing zero-waste protocols for catering (as of 2025). These practices not only reduce emissions but also align with broader production sustainability standards, such as those promoted by the Green Production Guide.Importance and Impact
On Production Efficiency
Craft services significantly enhances production efficiency on film sets by providing immediate access to snacks and beverages, thereby minimizing interruptions and allowing crews to maintain momentum during extended shooting schedules. Typical film production days often span 12 to 16 hours, and the on-set availability of nourishment reduces the need for off-site breaks or prolonged meal times, preventing fatigue-induced delays that could otherwise extend shoots or require rescheduling.[45][46] This streamlined approach enables precise control over breaks, keeping the entire team— from technical crew to actors— on location and focused, which is particularly vital for location-based productions where external factors like traffic could otherwise cause significant halts.[46] Beyond time management, craft services boosts morale by mitigating hunger-related irritability, fostering a more concentrated and cooperative environment essential for executing complex takes. Well-provisioned craft tables act as a reliable source of energy, helping to sustain focus among the crew and performers throughout demanding days, which in turn supports smoother workflows and higher output quality.[47] In high-pressure settings, this morale enhancement is crucial, as satisfied teams are less prone to errors or disengagement that could disrupt shooting progress.[10] From a cost perspective, craft services averts expensive downtime associated with low energy levels, such as halted production due to crew fatigue or medical pauses, making it a strategic investment rather than an overhead. Production reports and industry practices indicate that reliable amenities like these contribute to overall efficiency by reducing the indirect costs of delays, which can accumulate rapidly on sets operating under tight budgets and timelines.[48] Additionally, the health benefits of craft services—through consistent hydration and balanced nutrition—help prevent on-set medical issues, ensuring compliance with labor regulations on worker welfare. Guidelines in regions like Ontario mandate proper food handling and provision of essentials like water and hot beverages to mitigate risks of illness or dehydration, thereby avoiding production interruptions from health emergencies and supporting sustained physical performance.[49][50]Cultural Significance
Craft services plays a central role as the social hub on film sets, serving as an informal gathering spot where cast and crew can network, take breaks, and build team bonds during intense production schedules. The crafty table or truck provides not only sustenance but also a communal space that fosters camaraderie and morale, often described as the "heart of the set" where discussions and relaxation occur away from the demands of filming.[5][9][51] This environment supports crew well-being, enabling quick interactions that strengthen relationships among diverse production personnel.[10] Rooted in longstanding traditions, craft services originated in the 1960s in Los Angeles as a union position under the International Alliance of Theatrical Stage Employees (IATSE), initially focused on supporting technical "crafts" like makeup and props with basic refreshments such as coffee and doughnuts from mobile carts at studios like Universal. In 2019, IATSE Local 727, dedicated to motion picture craft services, merged into Local 80, consolidating representation for grips, craft services, and related roles in Hollywood.[10][5][52] Over time, it evolved into a broader service for the entire production team, incorporating "crafty surprises" like customized treats to mark milestones, such as wrap days or holidays, which enhance celebratory moments on set. This personalized aspect highlights how craft services meets immediate needs of cast and crew. In promoting inclusivity, craft services accommodates diverse dietary preferences and restrictions, reflecting the film industry's commitment to equity by offering options like vegan, gluten-free, and health-conscious items such as fresh fruit alongside traditional snacks. This approach ensures that all crew members, regardless of background or needs, can participate fully, boosting overall team cohesion and accessibility on set.[53][5] Media portrayals often depict craft services as the unsung backbone of production morale in behind-the-scenes documentaries and industry features, emphasizing its evolution from simple provisioning to a multifaceted support system that sustains creativity and community. For example, coverage highlights how crafty tables facilitate informal bonding, akin to a "kitchen" where vital conversations unfold, underscoring its symbolic importance in Hollywood culture.[51][5]References
- https://www.[npr](/page/NPR).org/2010/03/04/124245252/how-hollywood-gets-fed-a-lesson-in-craft-service