Hubbry Logo
SumUpSumUpMain
Open search
SumUp
Community hub
SumUp
logo
7 pages, 0 posts
0 subscribers
Be the first to start a discussion here.
Be the first to start a discussion here.
SumUp
SumUp
from Wikipedia

SumUp is a British financial technology company headquartered in London. SumUp’s primary product is an EMV card reader and a number of online payment and bank account system for merchants and businesses.

Key Information

It has over 18 offices across Europe and America. As of 2022, SumUp supports more than 3.5 million merchants in over 30 markets worldwide, and operates business tools created specifically for the micro and nano segment.[2]

History

[edit]

Foundation and early years

[edit]

The idea of SumUp was conceived in 2011, and the company was founded in 2012.[3] Investors include Goldman Sachs, Temasek, Bain Capital Credit, Crestline, Oaktree Capital Management, American Express, BBVA Ventures and Groupon.[4]

SumUp's first product was officially launched in August 2012.[5]

In April 2016, SumUp announced it would merge with competitor Payleven,[6] a Berlin-based mobile payments provider by Rocket Internet.[7]

In February 2019, SumUp announced its acquisition of the eCommerce platform, Shoplo.[8]

SumUp also acquired Debitoor, a Danish company.[8] Debitoor is an invoicing software for freelancers and SMEs.[9]

In November 2020, SumUp acquired the London-based POS software provider Goodtill, followed by Paris-based Tiller in February 2021, to strengthen its position in the restaurant and hospitality sector.[10][11]

In February 2021, SumUp further acquired the Lithuanian core banking system provider Paysolut, after a two-years long business partnership between the two companies.[12]

In October 2021, SumUp acquired the California-based customer loyalty startup Fivestars for $317MM. The acquisition allowed SumUp to expand its services to over 70 million consumers and 12,000 businesses in the US and expand its product offering for the end consumer.[13]

2021 - present

[edit]
SumUp at Caffè Culture 2022

In March 2021, SumUp raised $895M in debt to double down on its B2C payments business.[14]

Following acquisitions and global expansion, SumUp now has almost 3,000 staff, spread across 23 locations, as of January 2022.[15] In June 2022, the company was valued at around €8 billion in a €590 million funding round and has since become one of Europe's most valuable fintechs.[16]

In May 2024, SumUp secured €1.5 Billion in funding led by Goldman Sachs to expand its global operations.[17]

Products and services

[edit]
  • Chip & PIN and NFC card terminal: SumUp's main product is an EMV card reader which can read magnetic strip, chip ("Chip and Pin"), and RFID/NFC ("contactless") payment cards.[18] The card reader pairs with an Android or iOS-based smartphone or tablet via Bluetooth, to verify payments through the Internet.
  • 3G Chip & Pin and NFC card terminal: SumUp's 3G card reader[19] that works without an app. It has a built-in SIM card with data to enable payment processing over a local network connection.
  • Point of sale system: As an all-in-one register, the SumUp Point of Sale system "POS register" consists of a SumUp card terminal, a pre-configured iPad, an iPad stand, a receipt printer, a cash drawer and a Wifi router.[20] Only available in Germany and select other countries.Other POS solutions are available via Tiller and Goodtill technologies.
  • Payment Links: launched in 2020 to allow small business to get paid safely and remotely via payment links sent via smartphone.[21]
  • Gift Cards: launched in 2020 via a partnership with Google, small businesses can use Google My Business to add gift cards directly to their profile.[22]
  • Online Store: In 2021 SumUp announced the relaunch of the SumUp Online Store, an e-commerce platform that enables anyone to create an online business for free.[23]
  • Business Account: Launched in 2021, this tool is a way for merchants to keep business and personal money completely separate. Merchants can use it to make transfers and receive next-day payout.[24]
  • SDKs & APIs: SumUp allows third parties to integrate the end-to-end payment infrastructure as well as card terminals via the SumUp Terminal Payment SDK for iOS and Android as well as several other APIs for developers. Through the integration with the open SumUp platform, third parties can offer card acceptance via their native or browser-based applications. SumUp's SDKs and APIs support acceptance of Visa, VPay, Mastercard, Maestro, American Express, Apple Pay, Android Pay as well as local debit card schemes.[25]

Global operations

[edit]

As of 2021, SumUp was active in 34 countries and serves more than three million merchants.[26] In August 2012 the company launched its services in Germany, Austria, United Kingdom and Ireland.

In November 2012, Italy, Spain and the Netherlands opened up as new markets.[5] One month later, in December 2012, SumUp expanded to France, Belgium and Portugal.[27] In November 2013, SumUp launched service in Brazil.[28]

Since May 2014, SumUp also operates in Poland and Switzerland.[29] Sweden was launched in September 2015.[30]

Since October 2016, SumUp has been operating in the United States.[31][32]

In September 2017, SumUp launched its service in 15 European countries - Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Norway, Slovakia and Slovenia.

In November 2017, SumUp announced a joint venture with Banco del Estado de Chile.[33] The combined business operates under the brand "Compraqui" and is headquartered in Santiago de Chile.[34] As of September 2020, Compraqui is operated 100% by Banco Estado and SumUp's operations in Chile are independent of the public owned bank.[35]

References

[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia
from Grokipedia
SumUp is a multinational company headquartered in , , that provides mobile point-of-sale (mPOS) solutions enabling small businesses to accept card payments, invoices, and other digital transactions in a simple, secure, and cost-effective manner. Founded in by Daniel Klein, Jan Deepen, Marc-Alexander Christ, and Stefan Jeschonnek, the company was established with the goal of empowering merchants underserved by traditional payment providers, particularly those with fewer than 10 employees. Its core product, a compact that connects to smartphones or tablets, revolutionized on-the-go payments for vendors like street sellers, market traders, and service professionals. With a mission to create a world where anyone can build a thriving , SumUp has expanded its offerings beyond hardware to include comprehensive tools such as business accounts, point-of-sale software, loyalty programs, online stores, and a consumer wallet for seamless transactions. As of 2025, the company supports over 4 million merchants across 37 markets in , the , , and , processing billions in annual payments while prioritizing affordability and accessibility for micro-entrepreneurs. SumUp's growth has been fueled by significant investments from firms like , , and , valuing the company at €8 billion (approximately $8.5 billion) following its 2022 funding round; as of September 2025, it is exploring an that could value it at up to $15 billion. In addition to its commercial success, SumUp commits 1% of its future net revenues to environmental initiatives, reflecting a broader corporate responsibility focus.

History

Founding and early development

SumUp was founded in 2012 in by Daniel Klein, Jan Deepen, Marc-Alexander Christ, and Stefan Jeschonnek, with the goal of providing small businesses access to affordable solutions that were previously unavailable due to high costs from traditional providers. The company emerged in response to the need for simple, low-cost card acceptance for micro-merchants, such as street vendors and freelancers, inspired by similar innovations in the U.S. market. Initially operating from offices in , , and , SumUp positioned itself as a European alternative to companies like Square. The company's first product, a compact mobile card reader that attaches to smartphones and tablets, officially launched on August 23, 2012, in markets including the , , , and . This launch was supported by a Series A round of approximately €15 million (about $20 million) from investors such as b-to-v Partners, Shortcut Ventures, and Tengelmann Ventures, enabling rapid product development and market entry. By December 2012, SumUp had expanded to ten European countries, including , , and , processing payments via a simple app with low transaction fees starting at 1.69%. Early growth accelerated in 2013 with SumUp's entry into , its first non-European market, targeting the country's large of small vendors. This expansion was bolstered by a Series B round that included participation from BBVA Ventures, providing capital for international scaling and technological enhancements like improved security features. In 2014, the company further grew into and while securing additional investments, including a Series C round of over €10 million ($13 million) led by existing backers, which supported team expansion and product iterations such as enhanced reader compatibility. These steps solidified SumUp's focus on underserved small businesses, achieving significant adoption in and by mid-decade.

Expansion and recent milestones

Following its early development in Europe, SumUp pursued aggressive international expansion to serve small and medium-sized businesses globally. In , the company launched its open mobile point-of-sale (mPOS) platform, including software development kits for and Android, which enabled broader integration for merchants. By 2017, SumUp had entered 15 additional European markets, increasing its presence to 31 countries across the continent. SumUp's push beyond began in 2017 with its entry into through a partnership with BancoEstado in , aiming to triple card acceptance points to 1.5 million within three years. The company continued this trajectory, launching in and in 2021, while acquiring key firms to bolster its offerings: Goodtill for point-of-sale software in 2020, and Tiller, Paysolut, and Fivestars in 2021 to enhance , solutions, and customer loyalty programs, respectively. These moves expanded SumUp's ecosystem and facilitated entry into new regions. In recent years, SumUp has accelerated growth amid a challenging landscape. In December 2023, it raised €285 million ($307 million) in a funding round led by Sixth Street Growth to fuel international expansion and . By 2024, SumUp extended its Cash Advance product—initially launched in the UK in 2020—to , , , and the , providing flexible financing to merchants based on transaction history. In May 2024, it secured a €1.5 billion private credit facility led by , one of the largest such deals for a , to strengthen its position in digital payments across more than 30 markets serving millions of merchants. That same year, the company achieved a major operational milestone by processing over 1 billion transactions annually. Into 2025, SumUp further solidified its global footprint, launching operations in in October as its 37th market and scaling its U.S. presence with an expanded suite of tools for small businesses, including payment processing, invoicing, and features tailored to retain and acquire customers. In 2025, SumUp announced an exclusive with to streamline POS, kiosks, mobile ordering, and programs across more than 400 stores in the . Reports in September 2025 also indicated SumUp is exploring a potential listing that could value the company at $15 billion, building on its last equity valuation of €8 billion in 2022.

Products and services

Payment processing solutions

SumUp's payment processing solutions are designed primarily for small and medium-sized businesses, offering affordable hardware and software to accept card payments both in-person and remotely. These solutions integrate seamlessly with the free SumUp app, available on and Android, enabling merchants to process transactions via smartphones or tablets without monthly fees, contracts, or minimum processing volumes. The core of SumUp's in-person payment processing revolves around compact card readers that support major credit and debit cards, including Visa, , , Discover, , , and NFC contactless payments. The SumUp Plus reader, priced at $54, connects via to a and handles over 500 transactions per charge, making it ideal for mobile merchants like market vendors. In contrast, the standalone SumUp Solo, at $99, features a built-in , connectivity, and an 8-hour battery life, allowing independent operation without a phone for fixed-location businesses such as cafes. SumUp also offers the Terminal, priced at $249, a handheld device with an integrated printer and POS features for more advanced setups. Both the Plus and Solo incur a transaction fee of 2.6% plus 10¢ for in-person payments, with funds typically deposited the next into a linked SumUp . For more advanced setups, SumUp provides point-of-sale (POS) systems that combine hardware like customer-facing touchscreens and employee registers with cloud-based software for inventory management, order processing, and customer loyalty programs. These systems support industry-specific features, such as table management for restaurants or product catalogs for retail, and integrate online ordering without third-party commissions. Pricing is tiered into packages with monthly subscriptions starting at $99 for basic POS and scaling to $289 for Pro with unlimited AI-driven promotions, while maintaining the same low in-person transaction fees of 2.6% plus 10¢. The POS hardware is compatible with accessories like receipt printers and cash drawers, enhancing efficiency for growing operations. SumUp also facilitates remote payments to accommodate non-physical transactions, with options like Payment Links sent via or text for customers to pay securely online (3.5% plus 15¢), Virtual Terminal for phone-based card entry (3.5% plus 15¢), and professional Invoices for billing (2.9% plus 15¢ for online payments). These methods offer pay-as-you-go flexibility without setup costs. All remote tools are accessible through the SumUp app or , providing real-time tracking and automated reminders to improve for service-based businesses like consultants or delivery services. Overall, these solutions emphasize security through PCI compliance and , with no hidden fees, targeting over 4 million merchants globally by simplifying acceptance of diverse types.

Business management tools

SumUp offers a suite of designed to streamline operations for small businesses, including point-of-sale systems, invoicing software, and expense tracking solutions. These tools integrate seamlessly with SumUp's ecosystem, enabling merchants to handle sales, , staff, and finances in one platform. By providing cloud-based access and mobile apps, SumUp emphasizes and for freelancers, retailers, and service providers. The core of SumUp's business management offerings is its (POS) system, available in hardware-software bundles like Connect Lite and Connect Plus. This tool facilitates order processing, , and operational oversight beyond transactions. Key features include inventory management, where users can upload stock via bulk or manual methods, monitor levels in real-time, and receive automatic low-stock alerts to prevent shortages. Staff management capabilities allow owners to create individual employee profiles with role-based permissions, track clock-in/out times, and generate performance reports on by team member. Additionally, POS analytics provide insights into metrics such as average order value, , and customer patterns, helping businesses optimize pricing and stock decisions. Online ordering integration enables seamless fulfillment, while loyalty programs through SumUp Connect offer digital stamps, points-based rewards, and automated marketing campaigns to encourage repeat visits—such as earning free items after a set number of purchases. Complementing POS, SumUp Invoices serves as a dedicated tool for billing and cash flow management, allowing users to generate professional, legally compliant invoices from mobile devices or computers. Businesses can customize templates, add items from product catalogs, and send invoices via with embedded payment links for instant settlements. Tracking functionalities display real-time statuses—such as sent, viewed, paid, or overdue—along with notifications for actions, ensuring prompt follow-ups. management is enhanced through accessible statements summarizing invoice histories and payments, while graphs visualize incoming funds to aid financial . This tool supports multi-currency transactions and integrates with SumUp Accounts for automatic reconciliation, reducing administrative errors. For expense oversight, SumUp Expenses provides a app to capture and organize costs, integrating directly with the SumUp Business Account and for automatic transaction imports. Users can scan or upload receipts instantly, with automatic categorizations and VAT calculations to simplify . The offers real-time views of spending patterns and adherence, facilitating informed decisions on cost control. Data exports in formats compatible with streamline tax preparation, and all records are securely stored for audits. This tool is particularly valuable for sole traders tracking variable expenses like supplies or travel without manual entry. These tools collectively reduce operational silos, with cross-integrations like POS data feeding into invoices and expenses for holistic financial visibility. While basic processing follows a no-subscription, pay-per-transaction model, POS systems and advanced features like loyalty programs require monthly subscriptions or add-ons.

Corporate affairs

Funding and investments

SumUp has raised over $3.5 billion in total since its in 2012, combining equity investments and substantial financing to support product development, market expansion, and acquisitions. This capital has primarily come from firms, players, and financial institutions, reflecting the company's strategy to scale its solutions for small businesses while maintaining operational flexibility through . The company's early funding focused on equity rounds to establish its foothold in Europe. In 2012, SumUp completed a Series A round of approximately $20 million, led by b-to-v Partners and Shortcut Ventures. Subsequent Series B and C rounds in 2013 and 2014 raised additional tens of millions, with participation from investors including BBVA Ventures and Groupon, enabling initial product launches and international entry. By 2015–2017, multiple Series D extensions totaling around $32 million further bolstered growth, attracting backers like American Express Ventures. As SumUp matured, it shifted toward larger debt facilities to leverage its revenue streams without excessive dilution. In 2019, it secured $371 million in conventional debt. This was followed by a $895 million debt round in 2021, led by Goldman Sachs, which funded aggressive expansion into new markets. A pivotal equity infusion came in June 2022 with a €590 million ($624 million) Series E round—a mix of debt and equity—valuing the company at €8 billion and led by Bain Capital Tech Opportunities, with participation from existing investors.
Round DateTypeAmountKey Investors
August 2012Series A$20Mb-to-v Partners, Shortcut Ventures
2013–2014Series B/CUndisclosed (tens of millions total)BBVA Ventures,
2015–2017Series D (extensions)~$32M Ventures, others
March 2021Debt$895M
June 2022Series E (debt/equity)€590M ($624M) Tech Opportunities, participation from existing investors
December 2023Series E$307MNot specified in detail
May 2024Debt$1.6B Asset Management and other private credit providers
June 2025Debt/Equity€590M Tech Opportunities, , btov Partners, Centerbridge, Crestline
Post-2022, SumUp continued leveraging debt for liquidity and growth, including a $100 million facility in 2023 and a $1.6 billion package in May 2024 to strengthen its and pursue acquisitions. In June 2025, another €590 million round—combining debt and equity and led by Tech Opportunities with funds from , btov Partners, Centerbridge, and Crestline—brought cumulative capital raised to €1.5 billion, focusing on innovation in for merchants. As of September 2025, SumUp was considering an that could value the company at between $10 billion and $15 billion.

Acquisitions and partnerships

SumUp has pursued growth through strategic acquisitions, primarily targeting companies that enhance its payment processing, point-of-sale (POS), e-commerce, and business management offerings for small and medium-sized enterprises (SMEs). The company's acquisition activity peaked in 2021, with multiple deals aimed at bolstering its software ecosystem and international presence. In April 2016, SumUp announced a merger with payleven, a Berlin-based mobile payments provider backed by Rocket Internet, to combine operations and create a leading European player in mobile point-of-sale solutions processing over 100,000 transactions daily across 10 markets. The all-stock deal valued the combined entity at approximately €700 million and expanded SumUp's footprint in Central and Eastern Europe. SumUp's 2019 acquisitions focused on and invoicing tools. In February 2019, it acquired Debitoor, a Danish invoicing software platform for freelancers and SMEs, to integrate automated billing and accounting features into its payment services. Later that year, SumUp purchased Shoplo, a Polish multichannel platform, enabling merchants to manage online stores alongside in-person payments and supporting expansion in . The company continued its acquisition strategy in 2020 and 2021 to strengthen POS and digital services. In November 2020, SumUp acquired Goodtill, a London-based cloud POS software provider specializing in hospitality, to offer integrated table management, inventory tracking, and reporting for restaurants and retailers. In February 2021, it acquired Paysolut, a Lithuanian core banking technology firm, to develop embedded finance solutions like instant payouts and lending for merchants. That same month, SumUp purchased Tiller, a Paris-based digital ordering platform for gastronomy businesses, enhancing mobile ordering and contactless payment capabilities across Europe. In October 2021, SumUp acquired Fivestars, a U.S.-based customer loyalty and marketing platform, for $317 million in cash and stock, gaining access to a network of over 70 million consumers and accelerating its U.S. market entry by combining payments with loyalty programs. In addition to acquisitions, SumUp has formed key partnerships to integrate its technology with complementary services and expand SME support. In June 2024, SumUp partnered with , a global payments platform, to enable faster payouts and improved cash flow for millions of SMEs worldwide through accelerated settlements. More recently, in November 2025, SumUp entered an exclusive technology partnership with , a leading chain, to deploy integrated POS, kiosks, mobile ordering, and loyalty programs across over 400 stores in the , streamlining digital operations for the franchise. Earlier partnerships include collaborations with financial institutions like and for integrated payment solutions, as well as integrations with Metro Cash & Carry for retail supply chain tools and mytaxi for ride-hailing payment acceptance, which helped establish SumUp's ecosystem in during its early expansion.

Global operations

Markets and expansion timeline

SumUp, a global fintech company specializing in payment solutions for small businesses, has pursued an aggressive expansion strategy since its founding, prioritizing underserved markets with high concentrations of micro-entrepreneurs and small merchants. The company's growth has been driven by organic market entries, strategic acquisitions, and product innovations tailored to local regulatory and economic conditions, enabling it to scale from 10 initial European markets to over 35 countries by 2025. This expansion has focused on regions with fragmented payment infrastructures, such as emerging economies in and , where digital payment adoption is accelerating. The company's international footprint began in Europe, where it addressed barriers to card acceptance for small vendors by offering affordable, mobile point-of-sale devices. By 2017, SumUp had more than doubled its presence through a major push into additional European countries and its first foray into Latin America, reflecting a deliberate strategy to consolidate in high-potential regions before broader global outreach. Subsequent expansions into North America, Oceania, and further Latin American markets have been supported by funding rounds that fueled localized product adaptations, such as EMV-compliant readers for the U.S. and contactless solutions for diverse regulatory environments. Key milestones in SumUp's market expansion include: This timeline underscores SumUp's evolution from a Europe-centric provider to a truly global player, with over 4 million merchants served across more than 35 markets by late , processing billions of transactions annually. The company's approach has emphasized through modular products and partnerships, allowing rapid to local currencies, languages, and compliance requirements without diluting its core mission of empowering small merchants.

Reported scams in Italy

In Italy, there have been reports of phone-based phishing scams ("truffa telefono") targeting SumUp merchants, where fraudsters impersonate company employees or representatives to obtain access credentials, SMS verification codes, or induce unauthorized bank transfers. SumUp has stated that it never requests sensitive information, such as login credentials, tax codes, or bank details, via phone, email, or text message. The company recommends contacting support through official channels and reporting suspicious activity to [email protected]. In one documented case, the Arbitro Bancario Finanziario ordered SumUp to refund €6,358 to a victim following a phone impersonation scam that resulted in an unauthorized transfer; SumUp complied with the ruling. While there are no widespread reports of fake sellers of SumUp devices, there have been occasional instances of fraudulent representatives offering bogus tariffs or assistance.

Workforce and offices

As of 2025, SumUp employs over 3,000 people from more than 90 nationalities, reflecting its global operations and diverse talent pool. The company's workforce is distributed across , product development, , , and operations roles, with a strong emphasis on fostering an inclusive culture that supports innovation in solutions for small businesses. SumUp maintains over 20 offices spanning , enabling localized support and expansion in key markets. Its global headquarters is located in , , at 16-20 Shorts Gardens, London WC2H 9US, serving as the central hub for strategic decision-making and European operations. In , additional offices are situated in cities such as and (), (), (), (), and (), where teams focus on product innovation, regulatory compliance, and market-specific adaptations. In the Americas, SumUp has established a presence with offices in and El Paso () for North American activities, including customer support and design functions. Further south, locations in () and Santiago () support expansion in , handling regional sales, merchant onboarding, and localized payment processing. These offices are designed to promote collaboration and agility, with each location contributing to SumUp's mission of empowering small merchants worldwide.

References

Add your contribution
Related Hubs
User Avatar
No comments yet.