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Telenor India
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Telenor (India) Communications Private Limited, formerly known as Uninor, was an Indian mobile network operator. The company was a wholly owned subsidiary of Norwegian telecommunications company Telenor Group. In February 2017, Telenor Group announced merging the India business with Bharti Airtel in a no-cash deal with liability of Airtel to take over the outstanding spectrum payments of Rs 1,650 crore post necessary regulatory approvals.[2]
Key Information
As of April 2018[update], it had 36.15 million subscribers.[3] On 14 May 2018, DoT gave the final approval required for merging of Telenor India with Bharti Airtel.
History
[edit]Foundation and growth
[edit]
The company Unitech Wireless Limited, a subsidiary of Unitech Group, was incorporated in 2008.[4] The same year, the company was awarded wireless services licences for all 22 telecom circles. Subsequently, Unitech Group and Telenor Group agreed to enter a joint venture where Telenor would inject fresh equity investments of ₹61.35 billion into Unitech Wireless to take a majority stake in the company.[5] This was operating capital invested directly in Unitech Wireless by Telenor Group. Telenor Group conducted these investments in four tranches, subsequent to approvals from the Foreign Investment Promotion Board (FIPB) and the Cabinet Committee of Economic Affairs (CCEA) took 67.25% ownership of Unitech Wireless.[6] In September 2007, Unitech Wireless announced its brand name as Uninor.[7]
Uninor launched in eight telecom circles on 3 December 2007,[8] after completing one of the world's largest GSM Greenfield launches which was also one of the fastest telecom roll-outs ever in India. According to Uninor, the brand was built around an ambition to serve the young, aspiring India. Six months later, 5 additional circles were launched including metropolitan areas like Mumbai and Kolkata.[citation needed]
Uninor facilitated rapid scaling of the company through a lean operation model, where a large share of the network infrastructure is outsourced to business partners. Uninor's modern equipment enabled it to introduce targeted offerings and serve a large audience with limited spectrum.[citation needed] Uninor introduced dynamic pricing, a concept that gives consumers discounts that are based on current network traffic at an individual site and change with location and time. Over the summer of 2010, the company further simplified its strategy with a focus on three core areas – excellence in mass market distribution, basic services and cost efficient operations. Changes were also made to the product mix and marketing– making them simpler, more direct and clearly positioning Uninor as an affordable mass market service.[9]
Uninor grew from 0 to 45.6 million customers (as of Q2 2012) within less than two years, and emerged as the most successful of the new entrants that obtained licenses in 2006. The company had more than double the subscribers of all of the other entrants combined.
License cancellations
[edit]On 2 February 2012, the Supreme Court of India cancelled 122 licenses of 22 mobile operators, including Uninor. In July 2012, Uninor decided to gradually scale down operations in 4 telecom circles - Karnataka, Kerala, Orissa, Goa and Maharashtra. The objective was to strengthen the focus on the top performing circles ahead of the 2012 spectrum auction.[10] Uninor eventually shut down services in those 4 circles. In the 2012 auction, Uninor won back licences and spectrum in 6 telecom circles - Uttar Pradesh (East), Uttar Pradesh (West) & Uttarakhand, Bihar & Jharkhand, Gujarat, Tamil Nadu and Andhra Pradesh & Telangana.[11] Uninor was about shut down services in Rajasthan, Punjab and West Bengal circles on 18 January 2013 but the deadline was extended to 16 February 2013.[12] The Supreme Court on 15 February 2013 ordered companies that did not win spectrum in the November 2012 auction to immediately discontinue operations.[13]
Uninor shut down services in Punjab, Rajasthan and West Bengal after midnight on 16 February 2013.[14][15] According to a Uninor spokesperson, almost all Uninor subscribers in Punjab and West Bengal had ported out by 16 February 2013, as Uninor had informed them to do so in December 2012. The spokesperson further claimed that the "sudden apex court order did not give us [Uninor] the opportunity to inform Mumbai customers in advance". At the time of service shutting, Uninor still had 1.8 million subscribers in Mumbai.[16]
Unitech exit and re-branding
[edit]Following the cancellation of Uninor's licences, Unitech and Telenor were involved in a dispute over control of Uninor. In October 2012, the two companies signed an agreement under which Unitech transferred Uninor assets to Telenor and exited the joint venture. Telenor subsequently formed Telewings Communications Services Private Limited, a joint venture with Lakshdeep Investments & Finance. Telenor held a 49% stake in Telewings. In December 2013, Telenor raised its stake in the company to 74%.[17]
In 2014, Telenor Group raised its stake to control 100% of Telewings, and the company became a wholly owned subsidiary. On 23 September 2015, Uninor announced it has re-branded itself as Telenor India.[18][19] The Telenor Group spent ₹100 crore on the re-branding exercise. The logotype, font and the visual expression follows that of the Telenor Group. Telenor India CEO Vivek Sood also stated that the company had broken even within four years of operations.[19] Telewings Communications Services Private Limited was subsequently renamed Telenor (India) Communications Private Limited.[20]
Sale to Bharti Airtel
[edit]On 2 January 2017, The Economic Times reported that Bharti Airtel had entered into discussions with Telenor India to acquire the latter.[21][22] On 23 February 2017, Airtel announced that it had entered into a definitive agreement with Telenor South Asia Investments Pte Ltd to acquire Telenor (India) Communications Pvt. Ltd. As part of the deal, Airtel will acquire Telenor India's assets and customers in all seven telecom circles that the latter operates in - Andhra Pradesh, Bihar, Maharashtra, Gujarat, Uttar Pradesh (East), Uttar Pradesh (West) and Assam. Airtel will gain 43.4 MHz spectrum in the 1800 MHz band from the Telenor acquisition.[23][24] In June 2017, Bharti Airtel received regulatory approval from CCI, SEBI and the stock exchanges.[25] The deal was approved by the National Company Law Tribunal (NCLT) in August 2017.[26][27]
On 21 September 2017, Airtel received its shareholders approval for acquisition of Telenor.[28] NCLT approved the merger in March 2018.[29][30] Airtel plans to retain around 4,000 of Telenor India and Tata Teleservices employees.[31] Supreme Court allowed sale to Airtel by dismissing telecom department's order to Airtel to furnish a bank guarantee.[32] Department of Telecom approved the merger of Telenor India with Bharti Airtel on 14 May 2018 paving the way for final commercial closing of the merger between the two companies.[33]
Network
[edit]Radio frequency summary
[edit]As of February 2017, Telenor India owns spectrum in 1800 MHz band, across 7 telecom circle areas in the country.[34]
| Telecom circle coverage | GSM / FD-LTE 1800MHz Band 3 |
|---|---|
| Andhra Pradesh and Telangana | |
| Assam | |
| Bihar and Jharkhand | |
| Uttar Pradesh (East) | |
| Gujarat | |
| Haryana | |
| Mumbai | |
| Kolkata | |
| Uttar Pradesh (West) | |
| Tamil Nadu |
4G launch
[edit]In February 2016, Telenor launched 4G services in the city of Varanasi.[35] The company deployed narrow-band LTE on 1800 MHz spectrum. The network is the world's first commercial lean GSM network. Lean GSM is a technology developed by Huawei that compresses data to improve the efficiency of spectrum. Telenor refarmed 1.4 MHz of its 2G voice spectrum for data, maintaining the same voice quality while utilizing less spectrum.[36][37][38]
Discontinued operations
[edit]Telenor discontinued its operations in seven telecom circle areas:
- West Bengal (shut down services after midnight on 16 February 2013)
- Karnataka (gradually scaled down from July 2012)
- Kerala (gradually scaled down from July 2012)
- Orissa (gradually scaled down from July 2012)
- Maharashtra & Goa (shut down services after midnight on 16 February 2013)
- Punjab (gradually scaled down from July 2012)
- Rajasthan (shut down services after midnight on 16 February 2013)[39]
Subscriber base
[edit]Telenor India had a subscriber base of 41.91 million in total across India, according to Telecom Regulatory Authority of India (TRAI) as of December 2017.[40]
Controversies
[edit]2G license controversy
[edit]Unitech Wireless was one of the would-be telecom companies that received 2G licenses in 2006. The method chosen by the authorities to allocate these licenses later became subject to controversy as part of the 2G license allocation case. Licenses were awarded through a first come-first served process, where eight companies belonging to the Unitech Group were awarded telecom licenses. The licenses obtained by the telecom arm of the Unitech Group were the basis for Telenor Group's investment into the joint venture. Unitech Wireless companies were later amalgamated into one company, Unitech Wireless (Tamil Nadu) Pvt. Ltd. The Telenor Group invested ₹61.35 billion through new shares to hold 67.25% majority stake in the company. This investment was used as working capital for the joint venture. Telenor's investments in Unitech Wireless was cleared at each stage by FIPB.[citation needed] Due to the controversy of the 2G license allocation case, Unitech Ltd.'s Managing Director Sanjay Chandra together with the company Unitech Wireless came under investigation by the Indian Central Bureau of Investigation (CBI). These investigations were connected to Unitech Wireless at a point when the company was fully owned by the Unitech Group. Subsequently, Unitech's Managing Director and the erstwhile chairman of the board of Unitech Wireless, Sanjay Chandra, together with individuals from other telecom operators were taken into custody in early 2011. He was released on bail, amid pendency of the case in Indian courts.[41]
In February 2012, a special court consisting of two Supreme Court justices issued a judgment in a public interest litigation (PIL) case connected to the 2008 allocation of telecom circle licenses. The judgment directed the Indian telecom regulator, TRAI, to recommend a process for re-allocation of the 121 licenses that were issued in 2008. The court ordered this process to be concluded within four months, i.e. by June 2012. This deadline was later extended to September 2012 and then to January 2013. Uninor services and operations continues uninterrupted.[citation needed]
Telenor Group on 21 February 2012 also announced its intention to form a new entity in India with which its Indian operations will be taken forward. This new entity will serve as the platform to approach the upcoming auctions for fresh licenses as mandated by the Supreme Court. The new entity will also seek requisite approvals from the FIPB to allow Telenor Group to take up 74% ownership.[42]
Uninor on 1 August 2012 said it would auction all of its telecom business before it becomes non-operational on 7 September, the deadline set by the apex court for winding up of operations of all the firms whose licences had been cancelled. The move was strongly opposed by the firm's minority stakeholder Unitech and it threatened to initiate legal action, if Uninor goes ahead with the auction.[43] Telenor in August 2012 said it would buy out Unitech Wireless for "₹4,190 crore", if there are no bidders for the Indian mobile phone operator's assets.[44] A settlement between the parties was made in October 2012 with Unitech Ltd. committing to dispose of all its shares in Unitech Wireless,[45] which lead to the rebranding of the company as "Telenor India" in September 2015.
Awards and recognition
[edit]Telenor India has won many recognitions and industry awards for its business practices and sustainability programs:[citation needed]
2016:
- Telenor Suraksha gets Efma award in the 'Best Disruptive Product or Service' category
- Telenor India's Free Life Insurance & Rebranding Campaign, Lean GSM and Project Sampark get 2016 Voice & Data Telecom Leadership Conference & Award
2015:
- Telenor's Project Sampark has been recognised with the Aegis Graham Bell Awards 2015
- Exchange4media IPRCC Awards 2015 under the CSR & Not-for-profit
- Telenor India five times winner of the Greentech Safety Award-August 2015
- Project Sampark wins award for excellence in CSR August 2015
- Greentech CSR Gold Award
- British Safety Council ISA
- Greentech Env. Gold Award
- BSC Global Sector Award
- Greentech Platinum Safety Award
2014:
- CII Star Award for Safety Management
- Greentech Gold Award for outstanding Achievement in Safety Management
- Greentech Environment Excellence Gold Award
- British Safety Council International Safety Award with Distinction
- British Safety Council Global Sector Award
2013:
- Greentech Gold Award for outstanding Achievement in Safety Management
- Greentech Environmental Excellence Gold Award
- British Safety Council International Safety award with Merit
2012:
- Greentech Gold Award for outstanding Achievement in Safety Management
- Greentech Environmental Excellence Gold Award
- British Safety Council International Safety Award with Merit
2011:
- Greentech Gold Award for outstanding Achievement in Safety Management
See also
[edit]References
[edit]- ^ a b "Telenor Group - Uninor, India". Telenor Group. Archived from the original on 24 February 2017. Retrieved 17 July 2015.
- ^ "Telecom Regulations in India". Archived from the original on 28 May 2023. Retrieved 14 December 2018.
- ^ "Highlights of Telecom Subscription Data as on 31st May, 2018" (PDF). Telecom Regulatory Authority of India. 18 July 2018. Retrieved 29 August 2018. [dead link]
- ^ "Stocks". Bloomberg News.
- ^ Gupta, Deepali. "Vodafone emerges as frontrunner for buying out Telenor's operations in India". The Economic Times. Retrieved 12 September 2016.
- ^ Telenor.com - Approval of Unitech Wireless’ application to increase foreign shareholding announced Archived 25 November 2009 at the Wayback Machine. 16 October 2008.
- ^ "Unitech Wireless Changes to UNINOR | TelecomTalk".
- ^ "Telenor hangs up on India, to sell business to Airtel - The Economic Times". The Economic Times. Retrieved 24 February 2017.
- ^ Gupta, Deepali (13 August 2014). "Uninor bets on pricing plan to increase subscriber base". The Economic Times. ISSN 0013-0389. Retrieved 17 March 2023.
- ^ "Uninor to scale down in four circles, step up in the East". 25 July 2012.
- ^ Biswas, Rudradeep. (2012-11-26) TT Special: 2G Map of India. Telecomtalk.info. Retrieved on 2013-07-28.
- ^ "Crickex | About company". 13 November 2022. Retrieved 17 March 2023.
- ^ Uninor to close down its services in Rajasthan Today. Telecomtalk.info. Retrieved on 2013-07-28.
- ^ Uninor shuts shop in Rajasthan, 18 lakh users stranded, remaining circles to continue operations - The Times of India. Timesofindia.indiatimes.com. Retrieved on 2013-07-28.
- ^ "Uninor shuts shop in Rajasthan, 18 lakh customers hit". Firstpost. 18 February 2013. Retrieved 17 July 2015.
- ^ Uninor shuts network in Kolkata, West Bengal, Mumbai circles | Business Line. Thehindubusinessline.com. Retrieved on 28 July 2013.
- ^ http://www.thehindubusinessline.com/info-tech/telenor-invests-rs-1000-cr-to-raise-stake-in-telewings-to-74/article5508438.ece [dead link]
- ^ "Uninor Changes Name to Telenor, Expands Call Drop Refund Plan". NDTV. 23 September 2015. Retrieved 13 February 2018.
- ^ a b "Uninor re-brands itself as Telenor in India". The Hindu. 23 September 2015. Retrieved 23 September 2015.
- ^ "Terms and Conditions". www.telenor.in. Archived from the original on 25 October 2016. Retrieved 24 February 2017.
- ^ "Airtel in advanced talks with Telenor to buy its India business". The Economic Times. Retrieved 13 February 2017.
- ^ "Bharti Airtel in talks with Telenor to buy India business for $350 million: ET Now". The Economic Times. Retrieved 13 February 2017.
- ^ Raj, Amrit (23 February 2017). "Airtel buys Telenor India amid battle with Reliance Jio". Mint. Retrieved 23 February 2017.
- ^ "Telenor exits India as Airtel acquires local arm to fight Reliance Jio". Hindustan Times. 23 February 2017. Retrieved 23 February 2017.
- ^ "CCI approves Airtel-Telenor merger - ET Telecom".
- ^ Reporters, B. S. (3 August 2017). "NCLT approves Airtel-Telenor merger". Business Standard India. Retrieved 18 November 2017.
- ^ "Airtel and Telenor receive NCLT nod for proposed merger - ET Telecom". ETTelecom.com. Retrieved 18 November 2017.
- ^ "Bharti Airtel Gets Shareholders' Nod For Telenor Merger". Bloomberg Quint. Retrieved 18 November 2017.
- ^ "Airtel gets shareholders' nod for amalgamation with Telenor".
- ^ "NCLT clears Bharti Airtel's buyout of Telenor". The Economic Times. 8 March 2018. Retrieved 23 April 2018.
- ^ Sengupta, Devina (23 January 2018). "Airtel to keep 4,000 Telenor, Tata Tele staff post merger". The Economic Times. Retrieved 23 April 2018.
- ^ Aulakh, Gulveen. "SC paves way for Airtel to buy Telenor India". The Economic Times.
- ^ Aulakh, Gulveen. "DoT approves Bharti Airtel and Telenor India merger". The Economic Times.
- ^ Pan India 2015 spectrum holding data sheet (updated), Telecom Talk, retrieved 30 November 2015
- ^ "Norwegian telecom firm Telenor to launch 4G in India within 6 months". Firstpost. 25 February 2016. Retrieved 12 September 2016.
- ^ Reporter, B. S. (9 April 2016). "Telenor to roll out 4G in 55 cities using lean GSM tech". Business Standard India. Retrieved 12 September 2016.
- ^ "Telenor narrow-band LTE goes live in Varanasi city, offers ultra-affordable data packs | ET Telecom". ETTelecom.com. Retrieved 12 September 2016.
- ^ "Telenor India and Huawei Commercialize World's First Lean GSM Solution-huawei press center". huawei. Retrieved 12 September 2016.
- ^ Mitra, Sounak (18 February 2013). "Uninor shuts ops in Rajasthan after SC order". Business Standard. Retrieved 28 July 2013.
- ^ "Highlights of Telecom Subscription Data as on 31st December, 2017". 16 February 2018.
- ^ 2G scam: Revoke Unitech MD Sanjay Chandra's bail, say legal experts : North, News - India Today. Indiatoday.intoday.in (2013-02-13). Retrieved on 2013-07-28.
- ^ Telenor Group seeks indemnities from Unitech Limited as it gets ready for a new future in India - Telenor Group. Telenor.com. Retrieved on 2013-07-28.
- ^ "Uninor plans to auction telecom business; Unitech opposes". 1 August 2012. Archived from the original on 2 August 2012.
- ^ "Telenor to buy Unitech Wireless for Rs 4,190 crore if no bidders found". 2 August 2012.
- ^ Unitech reaches settlement on Uninor JV with Telenor - Economic Times. Articles.economictimes.indiatimes.com. Retrieved on 2013-07-28.
External links
[edit]Telenor India
View on GrokipediaHistory
Formation as Uninor Joint Venture
Telenor ASA announced its entry into the Indian mobile telecommunications market on October 29, 2008, through a joint venture with Unitech Ltd., acquiring an initial 60% controlling stake in Unitech Wireless—a telecom arm of the Indian real estate firm—for ₹6,120 crore (approximately US$1.23 billion at the time).[10][11] This transaction capitalized on Unitech Wireless's pan-India unified access service licenses won in the 2008 auctions, enabling nationwide operations across 22 telecom circles.[12] The agreement was revised in early 2009 to increase Telenor's stake to 67.25%, with equity infusions structured in tranches, including ₹1,250 crore paid in March 2009 and an additional ₹1,130 crore in May 2009 to complete the initial 49% acquisition phase, followed by further investments.[13][14] The joint venture operated under the Uninor brand name, derived from "Uni" (Unitech) and "Nor" (Telenor), reflecting the partnership's structure where Telenor provided telecommunications expertise and capital while Unitech contributed local licenses and market knowledge.[15] This formation positioned Uninor as a low-cost mobile services provider targeting India's rapidly expanding subscriber base, with Telenor committing to significant capital expenditure for network rollout in underserved regions.[7] The venture marked Telenor's strategic expansion into emerging markets, leveraging India's post-2008 telecom liberalization to challenge incumbents with affordable prepaid services.[16]Service Launch and Initial Growth
Uninor, the Indian mobile operator formed as a joint venture between Norway's Telenor Group and India's Unitech Group, launched commercial GSM services on December 4, 2009, across eight telecom circles: Andhra Pradesh, Bihar, Gujarat, Maharashtra, Tamil Nadu, Uttar Pradesh (East), Uttar Pradesh (West), and West Bengal.[17][1] This rollout represented one of the world's largest single-day greenfield GSM network activations, with initial coverage supported by over 4,000 base stations and availability through 17 company-owned stores and 50 franchise outlets.[17][5] The launch capitalized on affordable prepaid plans targeting price-sensitive rural and semi-urban markets, enabling rapid subscriber acquisition. By the end of December 2009, Uninor had enrolled 1.2 million customers across its operational circles.[18] Subscriber numbers continued to expand aggressively, reaching approximately 5 million by May 2010 as reported to Indian regulators.[19] Initial growth emphasized volume over margins, with Uninor's revenues increasing nearly fivefold to ₹2,787 crore in the fiscal year 2010-11 amid sustained subscriber additions in underpenetrated regions.[20] This strategy positioned Uninor as a disruptive low-cost entrant, though monetization challenges persisted due to high acquisition costs and competitive pricing pressures in India's fragmented telecom market.[20]2G Spectrum Crisis and License Cancellations
The 2G spectrum crisis in India originated from the 2008 allocation of unified access service licenses by the Department of Telecommunications under Minister A. Raja, which utilized a first-come-first-served policy rather than competitive auctions, leading to allegations of corruption and favoritism. Government auditors estimated the policy resulted in a presumptive loss of approximately $40 billion to the exchequer by allocating spectrum at 2001 prices despite market value increases.[21][22] On February 2, 2012, the Supreme Court of India quashed all 122 licenses issued in 2008, deeming the process arbitrary, capricious, and unconstitutional, as it violated principles of equality and transparency under Article 14 of the Constitution. The court mandated fresh auctions within four months and barred the canceled licensees from participating in the initial round.[23][24] Uninor, operating as a joint venture between Norway's Telenor and India's Unitech Group, lost its 22 licenses across 22 telecom circles, effectively halting its nationwide 2G services that had reached over 20 million subscribers by late 2011. The company had invested more than ₹6,100 crore in equity and ₹8,000 crore in debt prior to the ruling, positioning it as one of the most severely impacted operators despite entering the market post-allocation in 2009.[25][26][27] Uninor contended that it was unfairly penalized as a "bona fide purchaser" unaffected by the initial irregularities, arguing the cancellations disrupted legitimate operations and investor confidence without distinguishing between culpable and innocent parties. Telenor, holding a 67.25% stake, distanced itself from Unitech's role in the probe—amid prior disputes over governance—and signaled potential exit from India, citing the ruling's unpredictability for foreign investors.[27][24][28]Post-Crisis Relaunch and Rebranding
Following the Supreme Court's February 2012 cancellation of 122 2G licenses, including those held by Uninor, Telenor restructured its Indian operations to participate in the subsequent spectrum auction. In October 2012, Telenor established Telewings Communications Services Private Limited as a new entity in partnership with Lakshdeep Investments & Finance Pvt Ltd to bid for spectrum, enabling compliance with foreign direct investment rules requiring a local partner.[29] Telewings successfully acquired 5 MHz of 1800 MHz band spectrum in six telecom circles—Andhra Pradesh, Bihar, Gujarat, Maharashtra, Uttar Pradesh (East), and Uttar Pradesh (West)—for 40.18 billion Indian rupees during the November 2012 auction, focusing on high-population areas to support relaunch efforts. This acquisition allowed Telenor to regain market access after a period of operational suspension, with initial payments of approximately 1,326 crore rupees remitted to the government by December 2012.[30] By late 2013, following regulatory approvals for asset transfers from the original Uninor joint venture with Unitech Wireless to Telewings, operations resumed under the Uninor brand within the new entity, securing unified licenses valid for 20 years.[31] Telewings, now majority-owned by Telenor after injecting 1,000 crore rupees to increase its stake to 74% by December 2013, focused on rebuilding subscriber base and network rollout in the acquired circles, leveraging existing infrastructure where possible.[32] In February 2014, Telewings further expanded spectrum holdings by winning additional airwaves in four circles during another auction, enhancing capacity for 2G services resumption.[33] The rebranding from Uninor to Telenor occurred on September 23, 2015, aligning the Indian subsidiary with the parent company's global identity after Telenor achieved 100% ownership of Telewings (renamed Telenor India Communications Pvt Ltd earlier that month).[34] This shift, accompanied by a 100 crore rupee marketing campaign, aimed to leverage Telenor's international reputation for reliability amid competitive pressures, while operations continued in the six circles with over 40 million subscribers at the time.[35] The rebranding did not alter service areas but supported efforts to introduce 4G in select regions, though full expansion remained constrained by spectrum costs and market dynamics.[36]Strategic Challenges Leading to Exit
Following the 2012 Supreme Court-mandated license cancellations and subsequent relaunch, Telenor India grappled with escalating operational costs and regulatory hurdles that constrained its ability to achieve economies of scale. The company incurred substantial expenses during the 2015 spectrum auctions to bolster its 1800 MHz holdings for voice and basic data services, but these acquisitions failed to position it competitively in the burgeoning 4G market, where rivals rapidly expanded high-speed offerings.[37] By mid-2016, Telenor opted out of further auctions, citing prohibitive reserve prices—such as TRAI's recommendation of Rs 11,485 crore per MHz for the 700 MHz band—as a barrier to viability, exacerbating impairments on existing spectrum assets valued at NOK 0.9 billion.[37] This left Telenor reliant on a predominantly 2G network, limiting its appeal amid surging data demand and forcing ongoing capital outlays for patchy 4G pilots in select cities.[37] Financial strain intensified as operating losses ballooned, reaching NOK 3,100 million (approximately Rs 2,530 crore) in the January-March 2016 quarter alone, compared to NOK 159 million the prior year, driven by impairment charges of NOK 2.9 billion on network equipment and spectrum.[37] Cumulative losses since market entry in 2009 totaled $2.87 billion by early 2017, with annual revenue hovering at Rs 5,000 crore from 44 million subscribers but undermined by a low average revenue per user (ARPU) of Rs 90, reflecting a customer base skewed toward price-sensitive, rural, and low-usage segments.[6] Telenor's leadership, including CEO Sigve Brekke, publicly warned of potential exit if spectrum procurement remained unfeasible, highlighting the venture's recoverable asset value post-impairments at just NOK 4.5 billion against mounting debt servicing needs.[37] The entry of Reliance Jio Infocomm in September 2016 amplified these vulnerabilities through aggressive free voice calls and discounted data plans, triggering industry-wide tariff collapses that eroded margins for incumbents lacking Jio's scale or spectrum depth.[38] Telenor, operating in only six circles with limited 4G footprint, struggled to match this disruption, facing a "significant investments needed to remain competitive" that its returns could not justify, as stated by the company in announcing the divestment.[39] High debt levels across the sector, coupled with consolidation pressures—evident in peers like Vodafone and Idea Cellular merging—further diminished Telenor's bargaining power, rendering solo survival untenable amid capex demands for nationwide 4G upgrades estimated in the tens of thousands of crores.[38] These factors culminated in Telenor's February 23, 2017, decision to divest its India operations to Bharti Airtel in a non-cash transaction, absorbing liabilities equivalent to 24 billion Norwegian kroner in accumulated losses while injecting additional capital to facilitate the handover, effectively yielding no equity value for its 44 million-subscriber base or Rs 5,000 crore spectrum assets.[38] The exit underscored broader market dynamics favoring operators with pan-India scale and robust balance sheets, as smaller players like Telenor could not sustain the "heavy capex order of the day" in a post-Jio landscape dominated by pricing wars and data-centric competition.[38]Acquisition by Bharti Airtel
In February 2017, Bharti Airtel announced a definitive agreement to acquire Telenor India's operations across seven telecom circles: Andhra Pradesh, Bihar, Assam, Gujarat, Maharashtra, Uttar Pradesh (East), and Uttar Pradesh (West), where Telenor held unified licenses and spectrum assets.[4] [40] The deal encompassed Telenor's approximately 44 million subscribers, 5.1 million data customers, and 43.4 MHz of spectrum in the 1800 MHz band, enabling Airtel to expand its 4G footprint without upfront cash payment to Telenor.[41] [42] Under the terms, Airtel assumed responsibility for Telenor's outstanding spectrum auction payments, operational contracts including tower leases, and all employees (estimated at under 1,400), while Telenor retained no liabilities post-transfer and received no monetary consideration, reflecting Telenor's strategic exit from a loss-making venture burdened by prior regulatory penalties and high debt.[43] [44] The transaction faced delays due to regulatory scrutiny and legal challenges, including disputes over adjusted gross revenue (AGR) dues and compliance with merger conditions under the Indian Telegraph Act.[45] The Department of Telecommunications (DoT) approved the merger on May 14, 2018, after verifying spectrum transfer eligibility and addressing Telenor's adjusted liabilities from the 2012 spectrum scam cancellations.[43] [44] Completion followed on May 15, 2018, integrating Telenor's 38 million mobile connections into Airtel's network, boosting Airtel's total subscriber base to approximately 340 million and enhancing its competitive position against rivals like Reliance Jio amid industry consolidation.[46] [2] This acquisition marked Telenor's full withdrawal from the Indian market after a decade of operations plagued by the 2012 Supreme Court-mandated license revocations and subsequent relaunch efforts, allowing Airtel to acquire strategic assets at minimal cost while inheriting operational synergies such as customer migration to Airtel's platforms.[4] [3] The deal underscored the telecom sector's shift toward mergers for survival, driven by spectrum costs and tariff pressures, without altering Telenor's exit rationale tied to unviable returns on investment exceeding $1.2 billion since 2008.[41]Operations and Network
Spectrum Holdings and Allocation
Following the Supreme Court of India's cancellation of 122 telecom licenses on February 2, 2012, which included those held by Uninor (Telenor's Indian joint venture), the company lost its initial 2G spectrum allocations across multiple circles.[47] To resume operations, Telenor established Telewings Communications Private Limited as a new entity to participate in the government's November 2012 auction for 1800 MHz spectrum, primarily used for GSM-based 2G services.[33] Telewings secured 5 MHz blocks of paired 1800 MHz spectrum in six circles: Andhra Pradesh, Bihar, Gujarat, Maharashtra, Uttar Pradesh (East), and Uttar Pradesh (West), at a total cost exceeding ₹18,000 crore for the licenses and spectrum.[48] These holdings enabled relaunch of services under the Uninor brand in early 2013, with spectrum validity extended to 20 years from the auction date.[49] In the February 2014 spectrum auction, Uninor augmented its 1800 MHz holdings by acquiring additional blocks in four existing circles—Andhra Pradesh, Bihar, Uttar Pradesh (East), and Uttar Pradesh (West)—increasing average per-circle allocations to approximately 6-7.2 MHz in those areas.[50] The company also entered the Assam circle with a 6 MHz allocation, bringing total operational circles to seven and overall spectrum footprint to roughly 40 MHz across these regions.[51] These acquisitions, totaling around ₹4,000 crore in payments, were strategic to support growing data demands, though holdings remained modest compared to incumbents like Bharti Airtel or Vodafone, averaging under 5 MHz per circle initially.[52] Telenor India did not secure spectrum in lower-frequency bands like 900 MHz, which offer better coverage, nor in 2100 MHz for 3G services, limiting it to 1800 MHz for both voice and emerging data offerings.[53] In 2015, following unified license amendments, the company refarmed portions of its 1800 MHz spectrum for 4G LTE deployments without additional auctions, launching services in select circles by 2016.[54] However, Telenor opted out of the 2016 auctions amid financial pressures and market consolidation, maintaining status quo holdings until its exit.[51] Upon merger with Bharti Airtel in May 2017, these 1800 MHz assets—valued at contributing to Airtel's expanded 4G portfolio—were transferred, with Airtel paying no cash but assuming liabilities.[55]| Circle | Initial 2012 Holding (MHz, 1800 band) | Post-2014 Holding (MHz, 1800 band) |
|---|---|---|
| Andhra Pradesh | 5.0 | ~6.2 |
| Assam | N/A | 6.0 |
| Bihar | 5.0 | ~6.2 |
| Gujarat | 5.0 | 5.0 |
| Maharashtra | 5.0 | 5.0 |
| Uttar Pradesh (East) | 5.0 | ~6.2 |
| Uttar Pradesh (West) | 5.0 | ~6.2 |
Technology Deployments and Service Offerings
Telenor India, operating as Uninor until its rebranding in September 2015, primarily deployed GSM-based 2G networks across its six telecom circles, launching services with global GSM technology starting in 2010.[56] In August 2015, the company awarded Huawei a $300 million contract to expand its 2G infrastructure in these areas, focusing on core network upgrades to support growing subscriber demands.[54] By February 2016, Telenor India commercialized Huawei's Lean GSM solution, described as the world's first such deployment, which optimized spectrum usage by reducing signaling overhead and enabling efficient voice and basic data handling while preparing for broadband evolution.[57] This refarming approach allowed the operator to allocate portions of its 1800 MHz spectrum—acquired post-2013 auctions—from voice to data services without compromising call quality.[58] Lacking 3G spectrum allocations, Telenor India bypassed widespread 3G deployments and prioritized 4G technologies, leveraging its liberalized 1800 MHz holdings for FDD-LTE compatibility.[59] In select urban and semi-urban locations, the company rolled out narrowband LTE services starting around 2015, initially in 27 towns across its circles, with plans to expand to ten additional sites by late 2016; this provided enhanced data speeds over traditional 2G EDGE, targeting cost-sensitive markets.[60] Analysts noted the maturity of the 1800 MHz ecosystem for such 4G trials globally, though full-scale rollout faced delays due to spectrum constraints and investment priorities.[59] Overall, network investments emphasized spectral efficiency over rapid multi-generation upgrades, aligning with Telenor's strategy in emerging markets. Service offerings centered on prepaid mobile plans emphasizing affordability, including low-tariff voice calls such as 2 paise per minute rates in select regions like Karnataka from April 2011 and unlimited local Uninor-to-Uninor calling packs introduced in Gujarat by September 2012.[61] [62] Data services featured budget internet packs starting at 50 paise per hour by March 2014, alongside combo bundles for applications like Facebook and WhatsApp on hourly, daily, weekly, or monthly bases, aimed at doubling 2G mobile internet usage.[63] [64] SMS and value-added initiatives, such as the 2010 Project Sampark duo-SIM plans to boost female adoption, complemented core voice and data, though post-relaunch focus shifted to competitive pricing amid regulatory hurdles.[65] No widespread postpaid or advanced enterprise services were reported, reflecting the operator's mass-market positioning until its 2018 exit.Coverage Areas and Infrastructure
Telenor India operated mobile services primarily in six telecom circles: Andhra Pradesh (including Telangana), Bihar (including Jharkhand), Gujarat, Maharashtra (including Goa), Uttar Pradesh (East), and Uttar Pradesh (West).[66] These circles encompassed a population of approximately 600 million people, with a strategic focus on semi-urban and rural areas to support its low-cost service model.[67] Coverage emphasized population-dense regions within these circles, achieving rollout targets mandated by the Telecom Regulatory Authority of India (TRAI), though actual signal quality varied due to infrastructure constraints and competition.[68] The company's infrastructure relied on GSM technology in the 1800 MHz band, holding 5 to 7 MHz of spectrum per circle following auctions in 2015.[69] Network sites numbered in the thousands across operations, with expansions including a 30 percent increase in sites in the six circles by early 2014.[70] Specific deployments featured 2,442 sites in Bihar by 2013 and plans for 950 additional towers in Bihar and Jharkhand by 2015 to enhance connectivity.[71][72] Modernization efforts upgraded 1,500 sites in Uttar Pradesh (East) and 2,000 in Andhra Pradesh and Telangana by April 2016, incorporating multi-band capabilities for improved capacity and future LTE refarming.[73] Technology deployments centered on 2G voice and data services, with limited 4G offerings via narrowband LTE in select towns across Andhra Pradesh and Telangana starting in 2017, under intra-circle roaming pacts with partners like Airtel to supplement coverage gaps.[68] Infrastructure investments, totaling around INR 5 billion ($82.7 million) in network expansion by 2014, prioritized cost-efficient site sharing and rural penetration but faced challenges from regulatory hurdles and delayed spectrum acquisitions, limiting nationwide scale.[69] Prior to its 2018 acquisition by Bharti Airtel, the network supported over 44 million subscribers with 43.4 MHz of aggregated 1800 MHz spectrum transferred in the deal.[74]Subscriber Base Dynamics
Uninor, operating as Telenor India, experienced rapid subscriber acquisition following its service launch in December 2009, adding 1.3 million users in January 2010 alone and sustaining monthly gains of around 1 million through early 2010, driven by a low-cost prepaid model targeting underserved rural and semi-urban markets.[75] By September 2010, the base reached 11.2 million, expanding to approximately 29.6 million by November 2011 amid consistent monthly additions exceeding 1.9 million in peak periods. This growth trajectory peaked at around 41.14 million by February 2012, positioning Uninor as one of India's fastest-growing operators before regulatory disruptions halted expansion.[76] The Supreme Court's February 2012 cancellation of 22 Uninor licenses triggered immediate subscriber attrition, as operations ceased in affected circles, prompting mass porting-outs; by mid-2012, the base contracted sharply from its pre-crisis levels, with TRAI-reported declines reflecting churn rates amplified by service disruptions and competitor poaching.[77] Post-cancellation, Uninor retained operations in four circles (Andhra Pradesh, Gujarat, Uttar Pradesh East, and Uttar Pradesh West) after securing spectrum via auctions, enabling a relaunch in 2013 that facilitated subscriber recovery through targeted network investments and promotional pricing.[78] Rebuilding efforts yielded steady gains, with the base rebounding to 39.3 million by June 2014, supported by monthly additions in the 1-2 million range within operational circles.[79] Growth accelerated further, crossing 50 million by January 2016 via expansions in data services and rural penetration, though active internet users comprised only about 26% of the total, indicating reliance on voice-centric prepaid plans.[80][81] However, the September 2016 entry of Reliance Jio precipitated erosion, with net losses of 185,000 in Q3 2016 and 689,000 in Q4, stabilizing around 44 million by early 2017 amid intensified price competition and limited 4G capabilities.[82] This culminated in the 2017 merger with Bharti Airtel, transferring the base to bolster Airtel's holdings in key circles.[83]| Period | Approximate Subscriber Base (millions) | Key Driver |
|---|---|---|
| Sep 2010 | 11.2 | Initial launch momentum[84] |
| Feb 2012 | 41.1 | Pre-crisis peak growth[76] |
| Mid-2012 | Sharp decline (post-cancellation) | License revocations and churn |
| Jun 2014 | 39.3 | Relaunch recovery[79] |
| Jan 2016 | 50+ | Data and rural expansion[80] |
| Early 2017 | ~44 | Jio-induced losses[83] |