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MCI Inc.
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MCI, Inc. (formerly WorldCom and MCI WorldCom) was a telecommunications company. For a time, it was the second-largest long-distance telephone company in the United States, after AT&T. WorldCom grew largely by acquiring other telecommunications companies, including MCI Communications in 1998, and filed for bankruptcy in 2002 after an accounting scandal, in which several executives, including CEO Bernard Ebbers, were convicted of a scheme to inflate the company's assets. In January 2006, the company, by then renamed MCI, was acquired by Verizon Communications and was later integrated into Verizon Business.
Key Information
WorldCom was originally headquartered in Clinton, Mississippi, before moving to Ashburn, Virginia, when it changed its name to MCI.[1][2]
History
[edit]Foundation
[edit]In 1983, in a coffee shop in Hattiesburg, Mississippi, Bernard Ebbers and three other investors formed Long Distance Discount Services, Inc. based in Jackson, Mississippi, and in 1985, Ebbers was named chief executive officer.
The company acquired more than 60 telecommunications firms, and in 1995, it changed its name to WorldCom.[3]
In 1989, it merged with Advantage Companies Inc.[4] In 1995, it was renamed LDDS WorldCom and moved to Clinton, Mississippi.
The company grew rapidly in the 1990s through mergers and acquisitions.
WorldCom's first major acquisition was in 1992. It outbid larger rivals Sprint Corporation and AT&T to secure the $720 million acquisition of Advanced Telecommunications Corporation. The deal made WorldCom a substantially larger player in the telecoms market.[5]
Other acquisitions followed: Metromedia Communication Corp. and Resurgens Communications Group (1993),[6] IDB Communications Group, Inc (1994), Williams Technology Group, Inc. (1995), and MFS Communications Company (1996)—the last of which brought along MFS' newly acquired UUNET Technologies, Inc.
MCI acquisition
[edit]
On November 4, 1997, WorldCom and MCI Communications announced a $37 billion merger to form MCI WorldCom, making it the largest corporate merger in U.S. history. MCI divested its "internetMCI" business to gain approval from the United States Department of Justice.[7] On September 15, 1998, the merger was consummated, forming MCI WorldCom.
In February 1998, WorldCom acquired CompuServe from H&R Block. Retaining the CompuServe Network Services Division, WorldCom traded its online service to America Online for AOL's network division, ANS. In June 2001, WorldCom acquired the corporate parent of Digex, Intermedia Communications, and then sold all of Intermedia's non-Digex assets to Allegiance Telecom.
Proposed Sprint merger
[edit]
On October 5, 1999, Sprint Corporation and MCI WorldCom announced plans for a $129 billion merger. Had the deal been completed, it would have been the largest corporate merger in history, creating a merged company that would have surpassed AT&T as the largest communications company in the United States. But the U.S. Department of Justice and the European Union were concerned that the deal would create a monopoly. On July 13, 2000, the boards of directors of both companies terminated the merger. Later that year, MCI WorldCom renamed itself back into "WorldCom".[8]
Accounting scandals
[edit]Between September 2000 and April 2002, the board of directors of WorldCom authorized several loans and loan guarantees to CEO Bernard Ebbers so that he would not have to sell his WorldCom shares to meet margin calls as the share price plummeted during the bursting of the dot-com bubble. By April 2002, the board had lost patience with these loans. Directors also believed that Ebbers did not seem to have a coherent strategy after the Sprint merger collapsed. On April 26, the board voted to ask for Ebbers' resignation. Ebbers formally resigned on April 30, 2002 and was replaced by John W. Sidgmore, former CEO of UUNET. As part of his departure, Ebbers's loans were consolidated into a single $408.2 million promissory note.[9][10][11]: 216–218 In 2003, Ebbers defaulted on the note and WorldCom foreclosed on many of his assets.[12]
Beginning modestly during mid-1999 and continuing at an accelerated pace through May 2002, Ebbers, CFO Scott Sullivan, controller David Myers and general accounting director Buford "Buddy" Yates used fraudulent accounting methods to disguise WorldCom's decreasing earnings in order to maintain the company's stock price.[12]
The fraud was accomplished primarily in two ways:
- Booking "line costs" (interconnection expenses with other telecommunication companies) as capital expenditures on the balance sheet instead of expenses.
- Inflating revenues with bogus accounting entries from "corporate unallocated revenue accounts".
In June 2002, a small team of internal auditors at WorldCom led by division vice president Cynthia Cooper and senior associate Eugene Morse worked together, often at night and secretly, to investigate and reveal what was initially valued as $3.8 billion worth of fraudulent entries in WorldCom's books.[13][14] The investigation was triggered by suspicious balance sheet entries discovered during a routine capital expenditure audit. Cooper notified the company's audit committee and board of directors in June 2002. The board moved swiftly, forcing Myers to resign and firing Sullivan when he refused to resign. Arthur Andersen withdrew its audit opinion for 2001.[11]: 223–264 Cooper and her team had exposed the largest accounting fraud in American history, displacing the fraud uncovered at Enron less than a year earlier. By the end of 2003, it was estimated that the company's total assets had been fraudulently inflated by about $11 billion,[12] the largest accounting fraud ever uncovered until the exposure of Bernard Madoff's giant Ponzi scheme in 2008.
By this time, the U.S. Attorney for the Southern District of Mississippi, the Federal Bureau of Investigation and the U.S. Securities and Exchange Commission were already looking into the matter as well. The SEC launched a formal inquiry into these matters on June 26, 2002.[11]: 265 The SEC was already investigating WorldCom for questionable accounting practices.[15]
The fraud came to light just days after Andersen was convicted of obstruction of justice in the Enron scandal, a verdict that effectively put Andersen out of business. In his post-mortem of the Enron scandal, Conspiracy of Fools, journalist Kurt Eichenwald argued that Andersen's failure to uncover WorldCom's deceit would have brought Andersen down even if it had escaped the Enron fraud unscathed.[16]
Bankruptcy
[edit]On July 21, 2002, WorldCom filed for Chapter 11 bankruptcy protection in the largest such filing in United States history at the time. (It would be overtaken in September 2008 by the bankruptcies of Lehman Brothers and Washington Mutual in a span of 11 days.) The WorldCom bankruptcy proceedings were held before U.S. Federal Bankruptcy Judge Arthur Gonzalez, who simultaneously heard the Enron bankruptcy proceedings, which were the second-largest bankruptcy case resulting from one of the largest corporate fraud scandals. None of the criminal proceedings against WorldCom and its officers and agents were originated by referral from Gonzalez or the Department of Justice lawyers. By the bankruptcy reorganization agreement, the company paid $750 million to the SEC in cash and stock in the new MCI, which was intended to be paid to wronged investors.[17]
Effective December 16, 2002, Michael Capellas became chairman and chief executive officer.[18] On April 14, 2003, WorldCom changed its name to MCI, and relocated its corporate headquarters from Clinton, Mississippi, to Ashburn, Virginia.[19]
Even before then, however, employees from the MCI side of the merger had taken over top executive posts, while many longtime executives from the old WorldCom were pushed out. In late 2002, the company began moving most of its operations to its campus in Ashburn, which had opened in 2000. Capellas, for instance, spent most of his time in Northern Virginia. After the name change, one executive from the old MCI said, "We're taking our company back." Another wrote in an email, "My company was not founded in a motel coffee shop."[11]: 320
In May 2003, in a controversial deal, the company was given a $45 million no-bid contract by the United States Department of Defense to build a cellular phone service in Iraq as part of the U.S.-led reconstruction effort despite the fact that the company was not known for its expertise in building wireless networks.[20][21]
WorldCom agreed to pay a civil penalty of $2.25 billion to the U.S. Securities and Exchange Commission. The deal was approved by federal judge Jed Rakoff in July 2003.[22] In a sweeping consent decree, the SEC and Rakoff essentially took control of WorldCom. Rakoff appointed former SEC chairman Richard C. Breeden to oversee WorldCom's compliance with the SEC agreement. Breeden actively involved himself with the management of the company, and prepared a report for Rakoff, titled Restoring Trust, in which he proposed extensive corporate governance reforms, as part of an effort to "cast the new MCI into what he hoped would become a model of how shareholders should be protected and how companies should be run".[23]
Post-bankruptcy
[edit]
The company emerged from bankruptcy in 2004 with about $5.7 billion in debt and $6 billion in cash. About half of the cash was intended to pay various claims and settlements. Previous bondholders ended up being paid 35.7 cents on the dollar, in bonds and stock in the new MCI company. The previous stockholders' stock was cancelled.[24]
It had yet to pay many of its creditors, who had waited for two years for a portion of the money owed. Many of the small creditors included former employees, primarily those who were dismissed during June 2002 and whose severance and benefits were withheld when WorldCom filed for bankruptcy.
Citigroup settled with Worldcom investors for $2.65 billion on May 10, 2004.[25] In March 2007, 16 of WorldCom's 17 former underwriters reached settlements with investors.[26]
On March 15, 2005, Ebbers was convicted on all charges related to the $11 billion accounting scandal: fraud, conspiracy and filing false documents with regulators. Other former WorldCom officials charged with criminal penalties in relation to the company's financial misstatements include former CFO Scott Sullivan (entered a guilty plea on March 2, 2004, to one count each of securities fraud, conspiracy to commit securities fraud, and filing false statements),[27] former controller David Myers (pleaded guilty to securities fraud, conspiracy to commit securities fraud, and filing false statements on September 27, 2002),[28] former accounting director Buford Yates (pleaded guilty to conspiracy and fraud charges on October 7, 2002),[29] and former accounting managers Betty Vinson and Troy Normand (both pleading guilty to conspiracy and securities fraud on October 10, 2002).[30]
On July 13, 2005, Ebbers received a sentence that would have kept him imprisoned for 25 years. At time of sentencing, Ebbers was 63 years old. On September 26, 2006, Ebbers surrendered to the Federal Bureau of Prisons prison at Oakdale, Louisiana, the Oakdale Federal Correctional Institution, to begin serving his sentence; he was released in late 2019 for health reasons and died in February 2020, after serving 13 years of his sentence.[31]
In December 2005, Microsoft announced a partnership with MCI to provide Windows Live Messenger customers voice over IP service to make telephone calls—called "MCI Web Calling".[32] After the merger with Verizon, this product was renamed "Verizon Web Calling".
In January 2006, the company was acquired by Verizon Communications and was later integrated into Verizon Business.[33]
See also
[edit]References
[edit]- ^ "MCI Inc – SC 13D/A – LCC International Inc". U.S. Securities and Exchange Commission. March 14, 2003.
- ^ "WorldCom to emerge from collapse". CNN. April 14, 2003.
- ^ "WorldCom Timeline". Fox News. Associated Press. August 8, 2002.
- ^ P, Satish C.; Verma, Pramod (October 2004). "WorldCom Inc". Vikalpa: The Journal for Decision Makers. 29 (4): 113–126. doi:10.1177/0256090920040409. S2CID 220072620.
- ^ Scheisel, Seth (May 1, 2002). "Worldcom leader Departs Company during Turbulent Time". The New York Times.
- ^ "John Kluge to Sell Stake in WorldCom Inc.: Telecom: The billionaire cites estate planning as a reason. Stock's price drops $2.125". Los Angeles Times. August 15, 1995.
- ^ "Justice Department Clears WorldCom/MCI Merger After MCI Agrees to Sell Its Internet Business". US Department of Justice. July 15, 1998. Archived from the original on June 1, 2009.
- ^ Romero, Simon (July 14, 2000). "WorldCom and Sprint End their merger discussion". The New York Times.
- ^ "Ebbers $400M in Loans from WorldCom". USA Today. November 5, 2002.
- ^ "WorldCom quarterly report for the quarter ended March 31, 2002". May 15, 2002.
- ^ a b c d Cooper, Cynthia (February 4, 2008). Extraordinary Circumstances: The Journey of a Corporate Whistleblower. Hoboken, New Jersey: John Wiley & Sons, Inc. ISBN 978-0-470-12429-1.
- ^ a b c "Worldcom, Inc. 2002 Form 10-K Annual Report". U.S. Securities and Exchange Commission.
- ^ Pulliam, Susan; Soloman, Deborah (October 30, 2002). "How Three Unlikely Sleuths Exposed Fraud at WorldCom: Firm's Own Employees Sniffed Out Cryptic Clues and Followed Hunches". The Wall Street Journal.
- ^ Ripley, Amanda (December 30, 2002). "Cynthia Cooper: The Night Detective". Time.
- ^ Reaves, Gale (May 16, 2002). "Accounting for Anguish". Fort Worth Weekly. Archived from the original on October 5, 2020. Retrieved April 11, 2020.
- ^ Eichenwald, Kurt (2005). Conspiracy of Fools. Broadway Books. ISBN 0-7679-1179-2.
- ^ Feder, Barnaby J. (July 8, 2003). "TECHNOLOGY; WorldCom Agrees to Pay $750 Million In S.E.C. Suit". The New York Times.
- ^ "WorldCom, Inc. Annual Report". Edgar form 10-K. U.S. Securities and Exchange Commission. March 12, 2004.
- ^ Gilpin, Kenneth N. (April 20, 2004). "Worldcom Changes Its Name and Emerges From Bankruptcy". The New York Times.
- ^ "MCI's federal contracts questioned". NBC News. October 24, 2003.
- ^ Bergstein, Brian (May 21, 2003). "WorldCom's Iraq deal assailed". Seattle Post-Intelligencer. Associated Press.
- ^ "The Honorable Jed Rakoff Approves Settlement of SEC'S Claim for a Civil Penalty Against Worldcom" (Press release). U.S. Securities and Exchange Commission. July 7, 2003.
- ^ "Restoring Trust: Corporate Governance for the future of MCI". July 31, 2003.
- ^ "Out of Chapter 11, WorldCom Is Again MCI". The New York Times. Reuters. April 21, 2004.
- ^ "Citigroup Reaches Settlement on WorldCom Class Action Litigation for $1.64 Billion After-Tax" (Press release). Business Wire. May 10, 2004.
- ^ "J.P. Morgan Chase Settles WorldCom Suit for $2 Billion". The New York Times. March 16, 2005.
- ^ "Ebbers indicted, ex-CFO pleads guilty". CNN. March 2, 2004.
- ^ "Former WorldCom Exec Gets Prison". CBS News. August 10, 2005.
- ^ Backover, Andrew (October 7, 2002). "Another guilty plea in WorldCom fraud case". USA Today.
- ^ "2 More WorldCom Execs Plead Guilty". CBS News. November 5, 2002.
- ^ Raina, Mekhla (February 2, 2020). "Convicted former WorldCom CEO Ebbers dead at 78". Reuters.
- ^ "Microsoft and MCI Join to Deliver Consumer PC-to-Phone Calling" (Press release). Microsoft. December 12, 2005.
- ^ Reardon, Marguerite (January 6, 2006). "Verizon closes book on MCI merger". CNET.
Further reading
[edit]- Jeter, Lynne W. (2003). Disconnected: Deceit and Betrayal at WorldCom. Wiley. ISBN 0-471-42997-X.
- Malik, Om (2003). Broadbandits. Wiley. ISBN 0-471-43405-1.
- Cooper, Cynthia (2008). Extraordinary Circumstances: The Journey of a Corporate Whistleblower. Wiley. ISBN 978-0-470-12429-1. A book by the former chief audit executive of Worldcom on the demise of the company.
- Kahaner, Larry (1987). On the Line: How MCI Took on AT&T, and Won!. Grand Central Publishing. ISBN 978-0-446-38550-3.
External links
[edit]- Legacy MCI website | Verizon Communications
MCI Inc.
View on GrokipediaMCI Inc. was an American telecommunications corporation that provided long-distance voice, data networking, and Internet services, emerging in 2003 from the bankruptcy reorganization of its predecessor WorldCom Inc. and operating independently until its acquisition by Verizon Communications Inc. in 2006.[1][2]
The company traced its roots to MCI Communications Corporation, founded in 1968 to challenge the AT&T monopoly using microwave technology for long-distance transmission, but MCI Inc. specifically arose after WorldCom's 1998 acquisition of MCI Communications led to aggressive expansion and eventual collapse.[3][4]
WorldCom filed for Chapter 11 bankruptcy on July 21, 2002—the largest in U.S. history at the time—with over $107 billion in assets, following the disclosure of $11 billion in fraudulent accounting that inflated earnings to sustain stock price and fund acquisitions.[5][6]
Under CEO Bernard Ebbers, the fraud involved improper capitalization of operating expenses as assets, uncovered by internal auditors in June 2002, leading to criminal convictions including Ebbers' 25-year prison sentence for securities fraud and conspiracy.[5][2]
MCI Inc. emerged from bankruptcy on April 20, 2004, having shed $70 billion in debt and $45 billion in annual interest obligations through creditor negotiations and asset sales, restoring operations but facing competitive pressures in a deregulated market.[7][2]
Its acquisition by Verizon for $8.5 billion in cash and stock closed on January 6, 2006, integrating MCI's enterprise and government contracts into Verizon Business while marking the end of MCI as a standalone entity.[8][9][10]
History
Founding and Early Challenges (1963–1971)
Microwave Communications, Inc. was founded in 1963 by John D. Goeken, an entrepreneur in the mobile radio sector, to develop a microwave relay system providing point-to-point private line services between Chicago, Illinois, and St. Louis, Missouri.[11] Goeken recognized limitations in existing AT&T services, which restricted long-distance two-way radio use for truckers and businesses due to signal range and high costs, proposing instead a shared microwave network accessible to multiple customers for voice and data transmission.[12] On December 31, 1963, the company submitted initial applications to the Federal Communications Commission (FCC) for construction permits and operating licenses to build this 240-mile common carrier facility.[13] The initiative encountered severe regulatory and financial obstacles amid AT&T's entrenched monopoly on interstate telecommunications infrastructure. AT&T, controlling over 90% of long-distance lines through its Western Electric subsidiary, contested MCI's application through petitions claiming it would duplicate facilities, disrupt tariff regulations, and harm universal service obligations.[14] The FCC's review process involved protracted hearings from 1964 onward, with initial conditional authorizations overshadowed by appeals and delays, preventing construction until resolution.[15] Concurrently, MCI grappled with capital shortages, as early investors proved insufficient for engineering and legal expenses, leading Goeken to court additional funding.[11] In 1968, William G. McGowan, a financier with experience in data processing ventures, invested $50,000 for half ownership, assuming chairmanship and reorienting the company toward aggressive expansion plans, including renaming it MCI Communications Corporation to reflect broader ambitions beyond microwave alone.[3] McGowan's leadership emphasized challenging AT&T's pricing through lower rates for high-volume users, but operations remained stalled by ongoing FCC proceedings and limited revenue.[12] By 1971, after the FCC rejected AT&T's final oppositions, MCI secured definitive approval to construct the route, a landmark ruling that validated specialized common carrier entry and catalyzed future deregulation, though the firm still faced execution risks in deployment.[14][11]Antitrust Victories and Market Entry (1971–1983)
In 1971, MCI launched its initial commercial service, providing private-line microwave transmission between Chicago and St. Louis, targeting business customers with dedicated point-to-point connections at rates up to 40% below AT&T's offerings.[16] This marked MCI's entry into specialized common carrier services, authorized by the FCC in 1969, but AT&T resisted full interconnection to its local exchange networks, limiting MCI to basic facilities access and hindering switched long-distance capabilities.[17] MCI escalated legal challenges in 1974 by filing an antitrust lawsuit against AT&T in the U.S. District Court for the Northern District of Illinois, alleging 22 counts of monopolistic practices, including predatory pricing, denial of interconnections, and exclusionary tariffs that prevented MCI from competing in expanded voice services.[18] A pivotal early victory came via a December 31, 1973, preliminary injunction from the U.S. District Court for the Eastern District of Pennsylvania, mandating AT&T to interconnect MCI's facilities with local loops on reasonable terms, which the FCC reinforced on April 23, 1974, by ordering equal access provisioning.[19] These rulings enabled MCI to extend services beyond private lines, launching Execunet in July 1975—a discounted switched long-distance offering for business users via customer-dialed access.[20] The FCC initially restricted Execunet in 1976, deeming it unauthorized public message toll service, but the U.S. Court of Appeals for the D.C. Circuit overturned this in the 1977 Execunet I decision, affirming MCI's right to offer switched interstate services without AT&T's prior approval for each call type, thus validating competitive entry into the long-distance market.[20] MCI capitalized on this by expanding its microwave network to over 20 cities by 1980 and introducing residential long-distance marketing that year, achieving annual revenues exceeding $400 million by 1983 through aggressive pricing and network buildout.[21] A 1980 jury verdict awarded MCI $1.8 billion in damages for AT&T's anticompetitive conduct from 1968–1975, though later appealed and partially reversed in 1983, the case pressured AT&T toward concessions and underscored MCI's role in eroding monopoly barriers ahead of the 1982 Modified Final Judgment divestiture.[19]Post-Divestiture Growth (1984–1997)
Following the 1984 divestiture of AT&T's regional operating companies, MCI Communications experienced accelerated growth in the newly competitive long-distance market, unencumbered by the prior monopoly structure. The breakup enabled MCI to expand its customer base and infrastructure without the regulatory barriers that had previously favored AT&T, leading to rapid increases in revenue and market penetration. In 1984, MCI reported revenues of $1.96 billion, reflecting its established position as a challenger carrier.[22] By 1988, annual revenues exceeded $5 billion, driven by aggressive pricing and service improvements targeted at business customers.[16] This expansion culminated in revenues surpassing $10 billion by 1992, as MCI captured a growing share of interstate calls through cost efficiencies and network reliability.[16] MCI's infrastructure investments were pivotal to its post-divestiture success, particularly in fiber-optic technology. In 1984, the company pioneered the deployment of single-mode optical fiber, which offered higher capacity and lower attenuation compared to multi-mode systems, enhancing transmission efficiency across its network.[23] By 1985, MCI secured rights-of-way along 7,300 miles of railroad tracks and procured over 100,000 miles of fiber optic cable to extend its backbone.[24] These efforts resulted in two complete transcontinental fiber-optic routes by 1989, including a key Houston-to-Los Angeles link, solidifying MCI's national footprint and enabling it to handle surging traffic volumes.[21] Market share in long-distance services grew from over 5% in 1984 to approximately 19% by 1997, positioning MCI as the second-largest provider behind AT&T and eroding the incumbent's dominance among large business users, where MCI secured nearly one-third of the segment.[25][26] International and diversified services further bolstered MCI's trajectory. In 1991, MCI acquired Overseas Telecommunications Inc., gaining digital satellite services to 27 countries and broadening its global reach.[11] A 1994 investment by British Telecom, acquiring a 20% stake, provided capital for further expansion and signaled MCI's attractiveness to international partners.[27] By the mid-1990s, MCI's share of U.S. long-distance calls peaked at 20% in 1995 before stabilizing at 18% in 1997, supported by innovations like volume discounts and dedicated lines for enterprises.[28] This period of sustained investment and market gains set the stage for MCI's eventual merger pursuits, though it also highlighted vulnerabilities in residential segments where competition intensified.[25]WorldCom Merger and Integration (1998–2001)
WorldCom announced its intent to acquire MCI Communications Corporation on November 10, 1997, in a stock-swap transaction initially valued at approximately $37 billion, marking the largest corporate acquisition in U.S. history at the time.[27] The deal faced regulatory scrutiny from the U.S. Department of Justice, Federal Communications Commission (FCC), and European Commission, requiring MCI to divest its Internet business, internetMCI, to Cable & Wireless for $1.75 billion to address antitrust concerns over dominance in Internet backbone services.[29] Shareholder approval was obtained on March 11, 1998, followed by European Commission clearance on July 8, 1998, and FCC approval on September 14, 1998.[30][31] The merger closed on September 15, 1998, creating MCI WorldCom, Inc., with WorldCom's CEO Bernard Ebbers at the helm and the company positioned as the second-largest U.S. telecommunications provider after AT&T, combining MCI's $19.7 billion in 1997 revenues with WorldCom's $7.4 billion.[32][5] The transaction involved issuing 1.13 billion shares and $7 billion in cash, elevating MCI WorldCom's scale in long-distance, data, and Internet services while inheriting substantial debt from the acquisition.[5] Proponents argued the merger would yield operational synergies, including network efficiencies and reduced reliance on incumbent local exchange carriers, potentially saving hundreds of millions annually through traffic rerouting and administrative consolidation.[33][34] Integration efforts from 1998 to 2001 focused on consolidating networks and operations to realize cost savings, such as $47 million from shifting WorldCom traffic to MCI facilities and $113 million on dedicated lines by mid-1999, though full synergies proved elusive due to scattered accounting systems and organizational silos inherited from disparate acquisitions.[34][5] The company pursued further expansion, attempting a $129 billion merger with Sprint in 2000, which regulators blocked on July 13, 2000, over monopoly fears, shifting emphasis to internal efficiencies amid rising industry competition and excess capacity.[35] By 2001, MCI WorldCom reported strained revenues from telecom sector downturns, with line costs—comprising about 50% of expenses—pressuring margins despite touted merger benefits, as integration challenges persisted in aligning legacy MCI and WorldCom practices.[5][5]