Hubbry Logo
Crown ResortsCrown ResortsMain
Open search
Crown Resorts
Community hub
Crown Resorts
logo
7 pages, 0 posts
0 subscribers
Be the first to start a discussion here.
Be the first to start a discussion here.
Crown Resorts
Crown Resorts
Crown Resorts
View on Wikipedia
from Wikipedia

Crown Resorts Limited is an Australian gaming and entertainment group that owns and operates three integrated resorts, including Crown Melbourne, Crown Perth and Crown Sydney. It was listed on the Australian Securities Exchange until purchased by Blackstone in June 2022.

Key Information

History

[edit]

2000s

[edit]
Crown Melbourne serves as the global corporate headquarters.

The company was established in 2007 when Publishing & Broadcasting Limited (PBL) divested its gambling assets to Crown Limited. PBL was renamed Consolidated Media Holdings, retaining all of the remaining assets.[4]

In December 2007, Australian gambling company Crown Limited agreed to buy Cannery Casino Resorts (CCR) for $1.75 billion.[5] The agreement was ended in March 2009, however, with Crown instead buying a 24.5 percent stake in the company for $370 million, and paying a $50 million termination fee.[5]

In 2008, Crown attempted to enter the Las Vegas gambling market by acquiring a 19.6 per cent stake in Fontainebleau Resorts for US$250 million, which resulted in a total loss the following year when other investors withdrew US$800 million financing, resulting in bankruptcy applications.[6] This was one of a succession of similar major losses in Gateway Casinos, Harrah's Entertainment and Station Casinos from which a total of $547.5 million was written off.[7]

2010s

[edit]

In September 2013, the Sri Lankan government gave approval to Crown's then chairman and largest shareholder, James Packer, to invest in Crown Sri Lanka in the heart of the Sri Lankan capital Colombo. The project was to be completed by 2015. However, when a new government took office, President Maithripala Sirisena cancelled all three casino licenses awarded by the previous administration; including the Crown Resorts project.[8]

In August 2014 Betfair completed the sale of their 50% stake in Betfair Australia to venture partner Crown Resorts.[9]

On 5 August 2014, Crown bought the site of the New Frontier Hotel and Casino on the Las Vegas Strip for $280 million with the intent to build a new hotel beginning in 2015.[10]

In December 2014, James Packer signed a deal with Matthew Tripp, which gained Packer control over Tripp's online betting platform BetEasy.[11]

On 26 June 2015, Crown officially announced that the new $6 billion hotel, called Alon Las Vegas, was to be located on the former New Frontier site and to open in 2018.[12] Crown announced in December 2016 that it was halting the project and seeking to sell its investment.[13]

In October 2015, Crown acquired a 20 per cent stake in restaurant and hotel company Nobu for US$100 million.[14]

In 2016, ground broke on Crown Sydney and was scheduled to open in 2020, which was planned for sometime thereafter the 14 December.[15]

In February 2017, Barry Felstead replaced Rowen Craigie as CEO of Crown Melbourne. On 21 March 2018, James Packer resigned as an executive chairman of Crown Resorts.[16]

In May 2019, Packer agreed to sell 20% of Crown's shares, representing nearly half his personal stake in the company, to Melco Resorts & Entertainment, for A$1.76 billion (US$1.22 billion). Melco is led by Lawrence Ho, Packer's former joint venture partner in Melco Crown Entertainment.[17] On 8 August 2019, the gaming regulator in the state of New South Wales (NSW), the Independent Liquor and Gaming Authority (ILGA), announced that it was conducting an inquiry into Melco's deal for Crown's shares[18] based on new information that Lawrence Ho was until 28 June 2019 a director of a company with which Crown was forbidden to associate.[19] The inquiry will also look into allegations made on a recent broadcast of Australia's 60 Minutes television program.

2020s

[edit]

In December 2020, due to ongoing inquiry in the Supreme Court of New South Wales, Crown Sydney was granted a temporary liquor licence and allowed to open its accommodation, dining and bar facilities - pending court findings expected at the beginning of February 2021; this licence was valid until 30 April 2021 and did not allow for the opening of any gaming floors and/or associated gambling activities in any capacity. Therefore a soft opening of several restaurants, and accommodation facilities resulted in the final days of 2020, with more opening in the new year.[20] In February 2021, Supreme Court Justice findings informed that Crown Limited were deemed "unsuitable" to operate in the state of NSW without significant cultural, operational and managerial change - but that the NSW government body, the Independent Liquor and Gaming Authority (ILGA) would ultimately have the final say;[21] the ILGA report (penned to the NSW Parliament) reinforced these findings, leaving Crown Sydney's gaming operations' debut stalled indefinitely whilst also turning the future of Crown in Australia somewhat of a gamble.[20][21][22] The relevant Member of Parliament for NSW stated their response would come after scrutiny of said report, whilst Crown Resorts Limited inferred mutual scrutiny with no mention of when a statement would be released to the public.[22]

In December 2021, Crown announced plans to premier the gambling element within its Crown Sydney development ‘early in the new year’.[23]

In February 2022, Crown Resorts accepted a A$8.9 billion takeover offer from US private equity firm Blackstone.[24] The deal was approved by the Federal Court of Australia in June 2022 and Crown was delisted from the Australian Securities Exchange.[25][26]

In July 2024, Crown sold its stake in Nobu to a Blackstone portfolio company for US$180 million (A$266 million).[27]

In 2025, Crown Resorts sold Crown London Aspinalls to Wynn Resorts.[28]

Holdings

[edit]

Former

[edit]
[edit]

Crown Rewards

[edit]

Crown Rewards is the loyalty program for Crown Melbourne, Crown Sydney and Crown Perth.[38] The program features five different tiers (member, silver, gold, platinum, and black). Everyone starts at the member tier and can upgrade their card when they attain a certain amount of status credits. Membership status is reviewed every six months and cards can be downgraded due to inactivity.[39] Status credits can be earned by accumulating points. Either 500 casino points or 1,500 lifestyle points form one status credit.[39] Casino points are earned when a player inserts their reward card into a poker machine or when they hand their Crown Reward card to the croupier. When earning lifestyle points, every dollar spent on hotels, restaurants, bars, retail, or events earns 5 points.[39] Points can also be redeemed without effecting the user's ability to earn status credits with 100 points usually equaling a $1 reward.[39]

Philanthropy

[edit]

The company's Crown Resorts Foundation makes grants to the arts, community welfare, education, health care and the environment. In July 2014 Crown's chairman and largest shareholder James Packer launched a new initiative, the National Philanthropic Fund, to which his family foundation, and the Crown foundation would each contribute $100 million over ten years to support community projects in Australia.[40]

Controversies

[edit]

Illegal advertising

[edit]

In April 2016, the company's joint venture with Matthew Tripp, CrownBet pleaded guilty to five counts of breaching laws by publishing illegal betting advertising that offered inducements for NSW residents to gamble.[41][42][43][44] According to NSW Department of Justice, CrownBet "sought to have the matters finalised without conviction in Downing Centre Local Court yesterday but Magistrate Joanne Keogh said convictions were necessary for general deterrence to others in the industry and to protect the vulnerable. CrownBet was convicted of the five offences and ordered to pay a total of $10,500 in fines and also ordered to pay Liquor & Gaming NSW legal costs of $10,000."[41][43]

60 Minutes 'Crown Unmasked'

[edit]

In July 2019, Nine Network's investigative TV program 60 Minutes aired a report titled Crown Unmasked which made allegations that Crown had violated Chinese law by promoting its casinos to mainland gamblers.[45] The investigation, which was assisted by The Age and the Sydney Morning Herald newspapers (which became sister businesses of Nine Network after Nine Entertainment acquired Fairfax Media in 2018) and featured comments from former Crown employees, also questioned Crown's relationships with certain junket operators — the middlemen who help recruit VIP gamblers and act as credit agents to get around China's capital controls — that have been linked to Hong Kong's triads.[46] The investigation also revealed the existence of an arrangement with Australia's Department of Home Affairs to speed up processing of short-stay visa applications by Crown's VIP gamblers.[47] Crown denied the report's claims, publishing advertisements in local newspapers calling the investigation “a deceitful campaign” that relied on “unsubstantiated allegations, exaggerations, unsupported connections and outright falsehoods.”[48] Federal and state authorities, including the Australian Commission for Law Enforcement Integrity and the Australian Criminal Intelligence Commission, have opened probes into the allegations.[49]

Government inquiries

[edit]

In February 2021 an inquiry by New South Wales deemed Crown unfit to hold a gaming license. Meaning that gaming would not be allowed at Crown Sydney saying that Crown facilitated hundred of millions of dollars' worth of money laundering in Crown Perth and Crown Melbourne. And that junket operators who brought high-rollers in were linked to organized crime. It also stated Crown used a $2 shell company Riverbank Investments Pty Ltd and another company called Southbank for money laundering.[50] On 22 February 2021 it was also reported that Victoria would establish a royal commission into Crown Melbourne.[51] Western Australia has also announced an inquiry into Crown and has banned Crown from using overseas junket operators in Crown Perth.[52][53]

In March 2022 the Royal Commission issued its final report[54] concluding that the company is unsuitable to run its Perth casino, but was given two years to return to suitability under the watch of an independent monitor.[55] Crown Resorts responded in a statement released to the Australian Stock Exchange, acknowledging the findings and promising to work with the government to reach compliance.[56]

In May 2022, Crown Resorts was fined $80m for illegally accepting Chinese bank cards in its casino in Melbourne. The transactions were falsely classified as hotel services. This fine ensured that Crown Resorts was stripped of its revenue derived from the process.[57]

In July of 2025, the Gaming and Wagering Commission of Western Australia recommended that Crown Perth keep its gaming license after adequate remedial efforts were made to make the casino compliant with government gaming regulations. Crown Resorts had also made changes within their corporate governance to return themselves to good standing within the framework of Australian gaming regulations.[58][59]

Internal investigations

[edit]

In December 2023, the company launched an internal investigation into allegations that its chief executive officer, Ciaran Carruthers, had intervened and permitted patrons to gamble despite them having been blocked by security. The first alleged incident occurred on 25 November 2023 when Carruthers was claimed to have allowed an intoxicated woman access the Victoria facility's gaming floor. The second incident alleges he allowed a patron into the premises who has been subject to a one-year ban for bringing a minor into a casino area.[60] Chief Legal and Compliance Officer for Crown Resorts Limited, Anthony Pearl, confirmed the internal review in accordance with "governance protocols" that were laid down in reform recommendations from the company's 2021 license review.[61]

In February 2024, the internal investigation ended, and Carruthers was cleared of the allegations.[62] The Victorian Gambling and Casino Control Commission had been conducting its own probe into the alleged actions of Carruthers but told the Australian Financial Review it is satisfied with Crown Resorts Limited’s handling of the matter.[63]

See also

[edit]

References

[edit]
[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia

Crown Resorts

View on Grokipedia
from Grokipedia
Crown Resorts Limited is an Australian entertainment company that owns and operates integrated resorts incorporating casinos, luxury hotels, restaurants, retail outlets, and other leisure facilities, with its primary properties located in Melbourne, Perth, and Sydney. Incorporated in 2007 as Crown Limited and renamed Crown Resorts in 2013, the company was publicly listed on the Australian Securities Exchange until its acquisition by The Blackstone Group in June 2022 for A$8.9 billion, marking Blackstone's largest investment in the Asia-Pacific region to date. Crown's operations contribute significantly to Australia's tourism economy through employment, visitor attraction, and infrastructure development across its venues, which include over 1,600 hotel rooms in Melbourne alone. The company has encountered major regulatory hurdles, notably in 2021 when Victorian and New South Wales inquiries identified systemic deficiencies in anti-money laundering and counter-terrorism financing compliance, including facilitation of illicit fund transfers totaling hundreds of millions of dollars, resulting in temporary casino license suspensions. In 2023, the Federal Court imposed a A$450 million civil penalty on Crown Melbourne and Crown Perth for breaches of Australia's AML/CTF laws over multiple years, underscoring failures in due diligence for high-risk patrons. Following extensive remediation, including leadership changes and compliance enhancements under special managerial oversight, regulators determined Crown suitable to operate its casinos, with licenses restored by 2022.

Overview

Corporate Profile and Ownership

Crown Resorts Limited operates as an integrated resort company in , centering its business model on gaming as the primary revenue driver, augmented by , retail, and offerings. Originating from the 1994 establishment of Crown Casino in , the entity evolved into a prominent operator across multiple states. Prior to 2022, it was listed on the Australian Securities Exchange (ASX: CWN), facilitating public investment in its expansion. The company's operations extend to Victoria, , and , employing around 12,248 individuals as of and supporting economic activity through and contributions. Fiscal year results, for the period ending June 30, showed a narrowed net loss of AU$164.8 million, with total revenue at approximately AU$2.79 billion, underscoring persistent post-COVID recovery and flat revenue amid diversification initiatives to lessen gaming reliance. In June 2022, acquired full ownership of Crown for AU$8.9 billion, transitioning it to control and delisting it from the ASX. This shift enabled targeted and operational enhancements during economic rebound from pandemic disruptions.

Leadership and Governance

David Tsai was appointed of Crown Resorts in October 2024, following a period as Acting CEO after serving as CEO of since December 2022. Tsai brings nearly two decades of experience in integrated resorts across multiple jurisdictions, emphasizing operational leadership in and sectors. His appointment succeeded Ciarán Carruthers, who departed amid ongoing remediation efforts, marking a shift toward executives with deep industry expertise to stabilize and transform the group. Prior to Tsai's group role, figures like Mike Volkert led property-level operations, such as at until his departure in March 2025. Crown Resorts' board has undergone restructuring to prioritize independent oversight, with appointments like John Borghetti as chair of the integrated resort and entertainment group in July 2024, and property-specific chairs such as Martin Pakula for in May 2025 and Ben Wyatt for . These changes include enhanced compliance committees focused on risk management and regulatory adherence, implemented as part of broader remediation programs following state-level inquiries. The reforms emphasize structural improvements in , including anti-money laundering protocols and board independence, to foster accountability and operational integrity. In August 2025, Crown Resorts engaged external consultants to drive revenue growth beyond dependency, targeting diversification into and amid economic headwinds. This initiative aligns with executive priorities under Tsai, including investments in tourism infrastructure and efficiency measures to enhance non-gaming segments, supported by hires like Jorge Perez as Group in May 2025, who contributes over three decades of international operations experience. Such strategic personnel additions underscore a focus on resilience through diversified revenue streams and cost optimization.

History

Founding and Early Expansion

Crown Limited was established in 1993 to develop and operate Victoria's first following the state's of gaming under the Casino Control Act 1991, with the consortium securing the exclusive license on 21 September 1993 after a competitive bidding process involving 12 groups. The project, valued at approximately A$750–800 million, aimed to create an integrated resort complex rather than a standalone venue, incorporating non-gaming facilities such as hotels, restaurants, theaters, and retail to broaden appeal to tourists and local visitors while complying with regulatory requirements for economic diversification. To fund construction, Crown Casino Holdings Limited (predecessor to Crown Limited) conducted an and listed on the Australian Securities Exchange (ASX) in March 1994, raising capital amid growing investor interest in Australia's nascent sector post-deregulation. Media magnate Kerry Packer's Consolidated Press Holdings acquired a significant stake in the company shortly thereafter in May 1994, providing substantial financial backing and aligning with Packer's strategic interest in gaming opportunities after an unsuccessful bid for Sydney's license the prior year. A temporary commenced operations on 30 June 1994 at the World Trade Centre on the northern bank of the , allowing early revenue generation while permanent site development proceeded on Southbank. This interim phase tested operational models and generated initial patronage, setting the stage for full-scale launch. The permanent complex opened on 8 May 1997, marking Australia's inaugural large-scale integrated resort with over 200 gaming tables, 2,500 slot machines, a 25-story tower, multiple theaters, and riverfront precincts designed to mitigate reliance on revenue alone. Early expansion emphasized operational refinement in , leveraging the monopoly license to build visitor numbers—reaching millions annually—through amenities like high-profile shows and dining, which helped normalize the venue as a multifaceted destination amid public debates over 's social impacts. By the late 1990s, the focus remained on consolidating 's dominance, with a June 1999 merger between Crown's casino operations and (PBL)—controlled by —enhancing capital access for facility enhancements without pursuing interstate ventures at that stage. This period's growth was propelled by Victoria's regulatory framework, which prioritized economic contributions over expansion, though it drew scrutiny for the casino's outsized influence on state revenue streams.

Developments in the 2000s

In 2004, (PBL), the parent entity of Crown's gaming operations, completed its acquisition of Burswood Limited, the operator of Perth's Burswood Casino and entertainment complex, for approximately A$686 million at A$1.40 per share initially, later adjusted to A$1.46 per share following negotiations. This transaction, finalized in September 2004 after securing over 90% shareholder acceptance, marked Crown's first major interstate expansion beyond Victoria, integrating the Burswood property—previously operational since 1985—into its portfolio and enhancing its national presence in Australia's liberalizing gambling market. The acquisition facilitated subsequent rebranding of the Perth site as the Burswood Entertainment Complex in 2005, alongside investments in infrastructure to elevate its appeal as a tourism hub, including expansions in and retail facilities that supported job creation in Western Australia's service sectors. Concurrently, in , Crown opened the 465-room Crown Promenade Hotel in 2004, complementing the existing Crown Towers and diversifying revenue through luxury accommodations and non-gaming amenities amid growing domestic and international visitor numbers. These developments underscored a strategic shift toward integrated resorts, with emphasis on high-end hotels and to attract affluent patrons and mitigate reliance on gaming alone. By 2007, PBL demerged its gaming and entertainment assets to form Crown Limited as a standalone entity, enabling focused growth and capital allocation for Australian operations, which reported normalized net profit of A$370.1 million for the ended June 2008 amid broader industry expansion. This period also saw regulatory approvals for capacity increases at in , the largest gambling floor expansion since its opening, further boosting potential through enhanced table games and electronic machines.

Growth and Regulatory Scrutiny in the 2010s

In November 2013, Crown Resorts received final approval from the government to develop a luxury hotel and VIP gaming facility at the precinct in , marking a significant expansion aimed at attracting high-net-worth international patrons without mass-market floors. The project, rebranded as , was designed as a six-star integrated with a focus on premium amenities to draw affluent visitors, particularly from , contributing to the company's strategy for revenue diversification beyond its and Perth operations. Crown Resorts expanded its VIP gaming segment through partnerships with junket operators, who facilitated high-roller play from regions like , leading to substantial revenue increases in the mid-2010s. For the ended June 30, 2015, VIP program play revenue at Australian resorts surged 41.8% to A$955.9 million, driven by international high-roller activity. Overall net profit for the year ended June 30, 2014, rose 43.1% to A$702.5 million, reflecting robust growth in gaming and non-gaming sectors amid rising visitor numbers, with alone attracting over 10 million visitors annually by 2012 as Australia's top tourist draw. Regulatory oversight began to intensify in the late , with authorities imposing fines for operational lapses, though these did not immediately halt expansion. In April 2018, was fined A$300,000 for modifying poker machines to restrict betting options, a practice known as "blanking" that violated state gaming regulations. Despite such penalties, the company maintained growth trajectories, supported by economic contributions including job creation and multipliers from international VIP influxes, as evidenced by sustained increases in high-roller turnover exceeding A$20 billion annually by 2018 across and Perth.

Reforms, Acquisitions, and Challenges in the 2020s

Crown Resorts faced substantial operational disruptions from COVID-19-related government-mandated closures across its Australian properties in 2020 and 2021, resulting in a net loss of A$261.6 million for the ended June 2021, with declining 31% to A$1.53 billion amid lockdowns, capacity restrictions, and border closures. These challenges compounded ongoing regulatory inquiries into and anti-money laundering practices, exacerbating financial strain with additional closure costs of A$79.2 million in the second half of 2021 alone. In response to these pressures, U.S. private equity firm Blackstone acquired Crown Resorts in June 2022 for A$8.9 billion (approximately $6.3 billion), marking the firm's largest investment in to date and enabling a shift to private ownership for efforts. The deal, approved by Australia's Federal Court following state-level regulatory clearances, allowed Blackstone to inject capital, including nearly A$500 million by October 2024, to support remediation and operational recovery. Crown Sydney's casino operations, delayed by a 2019-2020 deeming the company unfit to hold a license, received conditional approval in June 2022 post-Blackstone's involvement, with gaming commencing on August 8, 2022, after over 17 months of suspension. Full suitability assessments followed in subsequent years, culminating in license retentions for in March 2024 and in April 2024, affirming regulatory progress after extensive remediation. To streamline operations and focus on core Australian assets, Crown sold its London-based Crown London casino (formerly Aspinalls) to in January 2025, with the transaction expected to close in the second half of 2025 pending approvals; this divestment aligned with efforts to reduce non-core international holdings amid post-pandemic financial recovery. Under Blackstone's ownership, Crown pursued transformation initiatives, including a February 2025 announcement to redevelop The Palms entertainment venue at into a 1,200-seat theater capable of hosting Broadway productions and international acts, with construction slated to begin in early 2026 to boost non-gaming revenue and . These efforts complemented consultant engagements aimed at enhancing earnings through and dining upgrades, following repairs. The Perth license review concluded in July 2025, with regulators deeming suitable to retain it without penalties after a three-year remediation period, completing the rehabilitation across all major properties and enabling unrestricted operations. Despite these milestones, persistent challenges included elevated compliance costs and competitive pressures, though the ownership transition and asset sales positioned for stabilized growth.

Properties and Operations

Crown Melbourne

, situated on the Southbank of the , serves as the flagship integrated of Crown Resorts, encompassing a vast floor alongside hotels, entertainment venues, retail outlets, and dining establishments. The property's permanent facility opened on 8 May 1997, following an initial temporary launch in June 1994, establishing it as the largest complex in the Southern Hemisphere. Its gaming operations include 2,628 electronic gaming machines and 540 table games, comprising 100 dedicated poker tables, distributed across multiple themed areas to cater to diverse player preferences. The resort integrates non-gaming amenities to enhance visitor experiences, featuring three hotels—Crown Towers, Crown Metropol, and Crown Promenade—offering a combined total of over 1,600 guest rooms and suites with varying levels of luxury, including six-star accommodations in Crown Towers. Entertainment facilities include theaters such as The Palms, a versatile venue originally designed for cabaret-style shows and events with 870 seats, alongside retail precincts housing luxury brands and over 28 restaurants spanning to casual options. This multifaceted setup supports high-volume operations, with the casino floor alone spanning significant square footage to handle substantial daily foot traffic through its blend of mass-market and VIP gaming zones. In a move to bolster its entertainment offerings, announced on 26 February 2025 plans to redevelop The Palms into a state-of-the-art 1,200-seat theater optimized for premium productions, including potential Broadway shows and international acts, with construction slated to commence in early 2026. This transformation aims to modernize the space, expanding capacity by over 30% and shifting focus from smaller-scale events to larger-scale theatrical performances, further embedding the property's role as a comprehensive entertainment hub. The initiative reflects ongoing efforts to diversify operational aspects beyond core gaming, leveraging the venue's central location to attract broader audiences while maintaining the integrated resort's emphasis on experiential synergy.

Crown Perth

Crown Perth, situated on the Burswood Peninsula along the Swan River in Perth, , serves as the state's only casino resort. The facility originated as the Burswood Resort Casino, which opened in December 1985 with 135 gaming tables, a 400-room , convention , and associated amenities. , a predecessor to Crown Resorts, acquired full control in 2004, leading to operational integration and eventual rebranding to Crown Perth. The floor spans approximately 75,000 square feet and houses over 2,000 electronic gaming machines alongside around 350 table games, including , poker variants, and . Supporting infrastructure includes a riverside with luxury accommodations like Crown Towers, a convention centre featuring meeting rooms, two ballrooms, and a for events. These elements facilitate a focus on the Western Australian market, attracting local residents and tourists through integrated gaming, hospitality, and entertainment offerings adapted to Perth's relative isolation from interstate competitors. Crown Perth's operations emphasize regional tourism draw via its proximity to the Swan River and event facilities, hosting conferences, performances, and dining experiences across 32 restaurants and bars. As Western Australia's monopoly casino, it tailors services to state-specific demographics, including mandatory Crown Rewards membership for electronic gaming machines effective December 1, 2025, to enhance player tracking and responsible gaming. On July 8, 2025, Western Australia's Racing and Gaming Minister confirmed 's suitability to retain its casino license following a three-year remediation process addressing prior compliance issues, with no punitive actions imposed. This decision, based on verified reforms in governance and operations, ensures continued exclusive operation under state oversight.

Crown Sydney

Crown Sydney is a luxury integrated resort comprising a high-rise hotel tower and casino located at Barangaroo South on Sydney Harbour. The development features a 75-storey skyscraper designed as a six-star hotel and entertainment precinct, with construction commencing in October 2016 and the structure reaching its full height of 275 metres by March 2020. The hotel portion opened to guests in December 2020, offering panoramic views of the city skyline and harbour. The resort emphasizes premium hospitality amenities, including an infinity-edge pool on the upper levels—the only such facility in —along with a high-end , fitness centre, and multiple event spaces for conferences and private functions. Dining options span over a dozen venues, featuring international cuisine from celebrity chefs at outlets like and du Soleil-inspired experiences, alongside bars and lounges to attract affluent patrons seeking upscale leisure. These non-gaming elements integrate seamlessly with the overall design to diversify revenue beyond , appealing to high-net-worth individuals for extended stays and experiential . The casino floor prioritizes VIP and premium table gaming, equipped with 74 tables, 35 electronic table games, and an innovative outdoor gaming terrace, while deliberately excluding electronic gaming machines to maintain an exclusive atmosphere with minimum bets starting at AUD 30. It targets international high-rollers, particularly from , and domestic wealthy clients, positioning the venue as Sydney's elite gaming destination rather than a mass-market operation. This focus on "whales" and affluent locals supports Crown Resorts' strategy of high-margin revenue from premium play, complemented by the resort's luxury positioning to draw visitors for combined gaming and pursuits.

Former and International Holdings

Crown Resorts maintained international casino interests through joint ventures and direct ownership, primarily in Asia and Europe, before divesting amid regulatory pressures and strategic reprioritization. In Macau, Crown partnered with Melco International Development in 2006 to form Melco Crown Entertainment, a joint venture that developed integrated resorts including Crown Macau (opened in 2007 and later rebranded as Altira Macau) and a stake in City of Dreams Macau. The partnership faced severe setbacks when Chinese authorities detained 19 Crown employees in October 2016, accusing them of illegally promoting gambling in mainland China, which highlighted risks associated with cross-border operations in the region. To mitigate these risks and streamline operations, Crown fully exited the Macau venture in May 2017 by selling its remaining 51.2% stake in Melco Crown Entertainment back to for approximately US$987 million in cash and shares. This divestiture ended Crown's decade-long presence in , where the had generated significant revenue but exposed the company to geopolitical and compliance vulnerabilities in the gaming market. No further pursuits of casino developments in or other Asian jurisdictions followed, reflecting a retreat from high-risk international expansion. In , Crown acquired the exclusive members-only Aspinall's Club in 's district in 2013 for an undisclosed sum, rebranding it as Crown London and operating it as a high-end gaming venue catering to VIP clientele. This marked Crown's sole direct international holding outside . On January 10, 2025, Crown announced the sale of Crown London to for an undisclosed amount, with regulatory approval granted and the deal closing in June 2025; Wynn subsequently rebranded the property as Wynn Mayfair. The transaction supported Crown's post-acquisition under Blackstone ownership—following the US$6.5 billion in June 2022—to concentrate capital and management focus on Australian properties amid debt management and intensified domestic regulatory reforms.

Customer Engagement and Revenue Streams

Crown Rewards Loyalty Program

The Crown Rewards operates across Crown Resorts' Australian properties, including , Perth, and , allowing eligible members aged 18 and over to earn points and status credits through participation in gaming, dining, accommodation, and other on-site expenditures. Members present their physical or digital card at participating outlets to accumulate rewards, which are designed to enhance voluntary engagement in resort amenities. Points earned are redeemable for complimentary services such as meals, stays, and gaming credits, while status credits determine progression through the program's tiers, unlocking escalating privileges like priority access and bonus earnings. The program features a tiered structure with five levels: Member (entry level, no minimum status credits required), Silver (20 status credits), (70 status credits), (300 status credits), and (invitation-only for high-value participants). Status credits are earned based on qualified spend and play duration, with higher tiers providing benefits such as accelerated point multipliers, complimentary , dedicated host services, and exclusive event invitations to foster sustained member interaction. For instance, Platinum and Black members receive enhanced point accrual rates on eligible activities, incentivizing repeated participation without mandatory commitments. Points are accrued at varying rates depending on the activity—for example, through estimated average bets and play time at table games or direct spend on food, beverages, and lodging—and can be redeemed flexibly at any Crown property, subject to availability and program rules that prohibit transfer or cash equivalence. Redemption occurs at reception desks or participating facilities, where members select from options like dining credits or treatments, emphasizing personalized choices within the adult-oriented entertainment environment. The Crown Resorts mobile app integrates with the program, enabling members to monitor points balances, track tier status, access personalized offers, and verify digital membership cards in real-time, which supports convenient, self-directed management of rewards. This digital tool facilitates proactive engagement by notifying users of privileges and promotions, aligning with the program's focus on member retention through accessible, opt-in tracking of voluntary activities.

Non-Gambling Revenue Diversification Efforts

In response to post-pandemic challenges and regulatory pressures to enhance , Crown Resorts has pursued diversification into non-gaming revenue sources, including , entertainment, and events, to attract a broader customer base beyond gamblers. In August 2025, the company hired external consultants to evaluate and expand non-gambling operations, focusing on food and beverage outlets, entertainment programming, and experiences across its properties. These initiatives aim to bolster resilience by leveraging integrated amenities that appeal to families, travelers, and tourists uninterested in gaming. Under CEO David Tsai, Crown has emphasized as a key growth driver. In March 2025, Tsai outlined plans to reposition as a global tourism icon, highlighting enhancements to non-gaming facilities to draw international visitors. He further advocated in July 2025 for increased government and private investment in Australian infrastructure, describing it as a "tremendous opportunity" to capitalize on the country's natural appeal and events calendar, thereby integrating Crown's venues into broader leisure packages. Practical measures include venue upgrades for conferences, retail, and entertainment. For instance, in February 2025, Crown announced the transformation of The Palms at into a state-of-the-art to host major productions and events, targeting non-gaming audiences. Properties across , Perth, and feature luxury hotels with high occupancy potential, convention centers for business gatherings, and premium dining options, which collectively seek to elevate non-gaming as a proportion of total earnings, though specific share figures remain integrated into overall resort performance metrics. These strategies distinguish Crown's model by promoting and corporate packages that minimize gaming reliance while complying with evolving licensing conditions.

Economic and Broader Impacts

Contributions to Australian Economy

Crown Resorts generated AU$4.8 billion in (GVA) to the Australian economy in fiscal year 2023, encompassing direct operations, indirect supply chain effects, and induced spending multipliers derived from economic modeling. This figure reflects the company's integrated casino-resort activities across its primary Australian properties, with GVA serving as a proxy for contributions to national GDP through value creation in gaming, , and related sectors. The firm remitted AU$527 million in taxes during the assessed period, comprising direct gaming taxes levied on , payroll taxes, property taxes, goods and services tax (GST) on non-gaming activities, and various state-specific levies. These payments directly support public services including , , and , with gaming taxes forming the largest component due to statutory rates applied to gross gaming in jurisdictions like Victoria, , and . Indirect fiscal impacts arise from supplier transactions, as Crown expended AU$1 billion annually with approximately 3,900 Australian suppliers, 83% of which are small and medium enterprises, amplifying economic multipliers through downstream procurement and value chains. Prior to the , Crown's contributions peaked with higher GVA from elevated visitor volumes and revenue, but post-2022 recovery has stabilized outputs amid regulatory reforms and market normalization, with FY24 revenues holding flat despite operational challenges. This resilience underscores the sector's role in providing consistent fiscal inflows during broader economic volatility, as gaming demand exhibits relative inelasticity compared to cyclical industries like or retail.

Employment, Tourism, and Supply Chain Effects

Crown Resorts directly employs over 12,000 individuals across its , Perth, and properties, primarily in roles spanning , gaming operations, retail, and services. Including indirect employment generated through its supply chains, the company supports nearly 30,000 jobs nationwide, positioning it as Australia's largest employer in the sector. These positions encompass a range of skill levels, from entry-level service roles to specialized positions in and , with operations concentrated in urban hubs that amplify local labor demand. The company's resorts draw approximately 36 million visitors each year, fostering spillovers that benefit ancillary industries such as , independent hotels, and regional eateries. In and Perth, for instance, influxes of domestic and international patrons stimulate demand for transportation and short-term lodging, while Sydney's precinct integrates casino visits with broader waterfront attractions, extending economic activity beyond gaming premises. This visitor volume underscores the resorts' role in promoting voluntary leisure choices among adults, channeling spending into interconnected local economies without reliance on public subsidies. To sustain its workforce, Resorts invests in internal skill-building via Crown College, a registered training organization delivering apprenticeships, traineeships, and vocational certifications like the SIT30622 Certificate III in and commercial cookery programs. These initiatives have enabled hundreds of participants to gain nationally accredited qualifications through on-site, hands-on experience across diverse outlets, enhancing in a labor-intensive industry prone to high turnover. Such programs prioritize practical competencies in areas like food preparation and , contributing to long-term workforce stability and reducing barriers for new entrants into roles.

Philanthropy and Community Initiatives

Crown Resorts operates the Crown Resorts Foundation as its dedicated philanthropic entity, providing financial and non-financial support to programs addressing , family and , and across . The foundation partners with established charities to fund initiatives in , and , emphasizing measurable outcomes in community welfare. Since its inception, Crown Resorts has contributed over $83 million to more than 88 charities, targeting areas such as , children's health, and support for frontline responders. Notable recent grants include a $300,000 donation to in February 2025 for community aid programs. These efforts extend to local sponsorships of events and grants tied to its properties in , Perth, and , fostering partnerships without direct overlap to operational revenue streams. In education and arts, the foundation launched a $25 million initiative in April 2016, committing eight years of funding alongside the Packer Family Foundation to programs like the Melbourne and Perth Arts Education Initiative, Western Sydney Arts Initiative, and Indigenous Education Program. These target underserved youth through school-based arts access and cultural partnerships, aiming to build long-term community skills. For crisis response, Crown Resorts allocated $5 million to the 2019–2020 Australian bushfires, including an initial $1 million pledge in November 2019 and an additional $4 million in January 2020 to bolster volunteer fire services in , Victoria, and . Such targeted underscores reactive during national emergencies, distinct from routine .

Regulatory Framework and Compliance

Key Government Inquiries and Outcomes

The Bergin Inquiry, conducted under section 143 of the Casino Control Act 1992 and concluding in February 2021, assessed Crown Resorts' suitability to operate a in . It identified systemic failures in , including inadequate oversight of junket operators with links to and facilitation of through practices such as junket tours and high-roller accommodations. The inquiry deemed Crown unsuitable to hold a license at the time, recommending 19 reforms to strengthen the regulatory framework, including enhanced independent oversight and mandatory reporting on anti-money laundering compliance. In Victoria, the Royal Commission into the Casino Operator and Licence, reporting on 26 October 2021, examined Melbourne's operations and found the company unsuitable to retain its casino license due to pervasive governance deficiencies and conduct described as "illegal, dishonest, unethical and exploitative." Key revelations included failures in anti-money laundering protocols, such as inadequate and tolerance of junket activities linked to criminal elements, alongside ineffective board oversight that prioritized commercial interests over regulatory obligations. The commission mandated the appointment of a special manager to supervise remediation efforts, focusing on cultural reform, compliance system overhauls, and independent audits. These inquiries prompted the installation of special managers across jurisdictions: in Victoria, Stephen O'Bryan QC was appointed in late 2021 to direct Crown Melbourne's remediation, culminating in a final report on 31 December 2023 that evaluated progress in areas like and prevention. Similar oversight mechanisms were applied in and , enforcing remediation plans that required board restructuring, enhanced internal controls, and third-party verification of compliance capabilities. By 2024 and 2025, suitability assessments confirmed Crown's adaptation to elevated standards. was deemed suitable on 26 March 2024 by the Victorian Gambling and Casino Control Commission, allowing license retention until 2050 subject to ongoing monitoring. received suitability approval from the Independent Casino Commission on 30 April 2024 following intensive remediation. was similarly found suitable on 8 July 2025 by Western Australian authorities, marking the completion of three-year reform processes across all sites and enabling operational continuity under stricter regulatory regimes.

Licensing Reviews and Reforms

In Victoria, the Victorian Gambling and Casino Control Commission (VGCCC) conducted an ongoing suitability assessment of following the 2021 , culminating in a March 2024 determination that the operator had sufficiently remediated deficiencies to retain its license until November 2050. As part of mandated reforms, implemented its Transformation Plan, which included enhanced systems for real-time monitoring of transactions and customer activities, comprehensive staff training programs on compliance protocols, and structural overhauls to junket operations to eliminate third-party risks. A public status report issued in February 2025 detailed progress on these milestones, emphasizing verifiable outcomes such as the rollout of new contributing to improved oversight and the establishment of mechanisms. In , the Independent Liquor & Gaming Authority (ILGA) reviewed Crown Sydney's operations in 2023–2024, deeming the entity suitable in April 2024 after verifying remediation efforts, including technology upgrades for and data to detect suspicious patterns, mandatory and compliance for over 10,000 employees, and the discontinuation of high-risk junket partnerships in favor of direct oversight models. Western Australia's Department of Local Government, Sport and Cultural Industries completed its three-year suitability review of Crown Perth in July 2025, confirming the operator's retention of its casino license without additional penalties or conditions, based on demonstrated operational reforms such as advanced monitoring technologies integrated into gaming floors, enhanced staff vetting and ongoing training regimes, and a restructured junket framework prioritizing in-house controls over external operators. This decision marked the final state-level approval, reflecting a transition toward proactive, self-sustaining compliance practices across Crown's portfolio, with reduced reliance on special managers and external oversight while preserving core business functions.

Anti-Money Laundering and Compliance Measures

Prior to regulatory interventions, Crown Resorts demonstrated substantial deficiencies in its anti-money laundering (AML) protocols, notably failing to perform adequate ongoing customer on high-risk patrons and junket operators, which allowed billions of dollars in potentially suspicious transactions to go unmonitored. These lapses included overlooking risks associated with 505 specific customers, 60 of whom engaged in over AUD 70 billion in activity, and insufficient scrutiny of junket entities despite evident red flags in their operations. In response to these breaches identified under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act), Crown faced a AUD 450 million , formalized by the in July 2023 following joint submissions with AUSTRAC in May 2023, marking one of the largest such fines in Australian . This penalty, payable in structured installments, underscored the severity of non-compliance but was accompanied by Crown's commitments to remedial actions, including comprehensive overhauls of its AML/CTF program to align with AUSTRAC-enforceable obligations such as risk assessments, transaction monitoring, and suspicious matter reporting. Following the penalty, Crown implemented enhanced procedural safeguards, including strengthened transaction monitoring systems capable of flagging and investigating high-volume or anomalous activities in real-time, rigorous ongoing for designated services like and financial transfers, and integration of independent reviews to verify program efficacy. These measures ensure adherence to AML/CTF Rules, such as Chapter 4 requirements for customer identification and risk-based monitoring, while third-party validations—evident in prior commission-mandated audits—continue to support internal controls against vulnerabilities. In the casino sector, where cash-intensive operations and international VIP flows inherently elevate risks, such protocols represent essential deterrents to criminal infiltration, yet they must remain calibrated to avoid disproportionate burdens on legitimate revenue streams like tourism-driven patronage. AUSTRAC's oversight emphasizes proportionate risk mitigation, as overly stringent measures could undermine the industry's economic viability without commensurate gains in illicit finance prevention.

Controversies and Debates

Allegations of Facilitating Illicit Activities

In the late , Crown Resorts faced accusations of enabling through partnerships with junket tour operators, who facilitated high-roller gambling from amid that country's gambling restrictions and capital controls. The Bergin Inquiry, commissioned by the Independent Liquor and Gaming Authority in 2020, examined these claims and found that Crown had collaborated with junket firms, including those with documented ties to Chinese syndicates such as triads, allowing suspicious funds to flow into accounts with minimal oversight. Commissioner Patricia Bergin highlighted specific instances where junket-linked entities exploited Crown's third-party banking facilities to launder proceeds from activities like drug trafficking, with inadequate verification of source-of-funds for transactions totaling hundreds of millions of Australian dollars. These findings were corroborated by federal investigations, culminating in 2023 when the ordered and to pay a A$450 million penalty for over 13,000 breaches of anti-money laundering and counter-terrorism financing laws between 2012 and 2019. The breaches included failures to conduct risk assessments on high-value transactions—often exceeding A$10,000 thresholds—and to file suspicious matter reports for patterns indicative of layering, such as rapid deposits and withdrawals by politically exposed persons from . Critics, including inquiry commissioners, characterized these lapses as systemic, arguing they created a permissive environment for illicit and , with junkets acting as conduits for unverified wealth. Crown Resorts maintained that while compliance gaps existed, they did not equate to deliberate facilitation of , attributing issues to outdated systems rather than intent, and noting that verified laundered amounts—estimated in the tens of millions—represented a fraction of the A$6-7 billion in annual VIP gaming turnover during the period. Company executives testified that high-stakes international inherently involves elevated risks from wealthy individuals, but reforms such as suspending high-risk junket partnerships in and implementing AI-driven transaction monitoring have since contained threats without prohibiting legitimate play. Proponents of this view emphasize that inquiries identified isolated exploitable vulnerabilities amid millions of transactions, with post-2021 remediation programs—overseen by court-appointed managers—demonstrating proactive mitigation rather than entrenched criminality.

Media Exposés and Public Scrutiny

In July 2019, a joint investigation titled "Crown Unmasked" by , , and alleged that Crown Resorts staff faced intense pressure to recruit high-roller gamblers from , including directives to overlook ethical concerns and fabricate information to secure visas for VIP clients. The reports featured whistleblower accounts, such as that of former employee Jenny Jiang, who claimed she was coerced into participating in schemes that prioritized revenue over compliance, amplifying perceptions of internal cultural dysfunction. These exposés spotlighted vulnerabilities among problem gamblers, portraying junket operators as exploiting indebted individuals through aggressive inducements, which fueled widespread public concern over the ethics of VIP gaming operations. Subsequent media coverage in 2020 and 2021, including follow-up segments on and ABC's , built on these themes by airing employee testimonies of mandatory and performance targets tied to gambler retention, often at the expense of recognizing risks. The reports contributed to heightened public outrage, with viewership data indicating millions engaged via broadcasts and online shares, prompting calls for greater transparency in operations. However, Crown Resorts countered that the coverage constituted a "deceitful campaign," arguing it selectively emphasized isolated incidents while omitting evidence of staff training programs and gambler mechanisms implemented prior to the reports. Debates surrounding these exposés have centered on their watchdog value versus potential for sensationalism, with proponents crediting them for exposing operational lapses that official regulators had overlooked, yet detractors, including Crown executives, accusing outlets of editorial bias that exaggerated coercion claims by underrepresenting adult gamblers' voluntary participation and the industry's economic contributions. Mainstream media's focus on moral hazards has drawn criticism for aligning with broader anti-gambling narratives prevalent in Australian journalism, potentially sidelining empirical assessments of harm minimization tools like mandatory bet limits and cooling-off periods, which data from prior audits showed Crown deploying unevenly but not absent. This scrutiny intensified public discourse but was faulted by some analysts for prioritizing vulnerability narratives over causal factors like individual agency in high-stakes wagering.

Responses, Penalties, and Industry-Wide Implications

In response to the regulatory inquiries exposing anti-money laundering (AML) deficiencies, Crown Resorts implemented comprehensive remediation programs, including the establishment of dedicated compliance and financial crime departments, enhanced customer due diligence processes, and staff training initiatives across its properties. These measures addressed findings from state-level probes, such as the New South Wales Bergin Inquiry and Victoria's Royal Commission, which had deemed the company unsuitable for licensing in 2021 and 2022. By 2024, regulators in Victoria, New South Wales, and subsequently Western Australia determined that Crown's reforms had sufficiently mitigated risks, allowing retention of casino licenses after probationary oversight periods of two to three years. Penalties imposed included a AU$450 million civil fine in July 2023 by the Federal Court for systemic AML/CTF breaches between 2012 and 2018, involving over 2,800 reports of suspicious transactions that were not filed with AUSTRAC. Crown accepted the penalty without contest, agreeing to pay in interest-free installments over two years while continuing remediation, with the court noting the company's cooperation but emphasizing the "egregious" nature of the violations. Additional fines, such as AU$58 million related to misuse of cash cards for gambling masking, underscored enforcement but were absorbed amid broader operational restructuring under owner Blackstone, which provided nearly AU$500 million in equity injections to support debt management and recovery efforts post-acquisition in 2022. Financial rebound indicators emerged in 2024 (ended June 30, 2024), with Crown reporting a narrowed net loss of AU$164.8 million, a 17% improvement from AU$199.4 million the prior year, despite flat revenues amid competitive pressures and regulatory costs. License retentions signaled regulatory confidence in the company's viability, enabling continued operations that sustain and without necessitating divestiture or closure. The scandals prompted industry-wide AML enhancements, with peers like Star Entertainment facing parallel probes, but also raised concerns over disproportionate scrutiny deterring foreign investment in Australia's gaming sector, as evidenced by investor skepticism toward high-profile turnarounds. While regulators cite the AU$450 million penalty as a deterrent against complacency, empirical outcomes—such as Crown's successful remediation and restorations—suggest that targeted can restore compliance without permanent structural , countering narratives of inherent unfitness in integrated resorts. Excessive paternalistic controls, often amplified in media coverage despite evidence of effective fixes, risk undermining economic contributions from gaming, including tax revenues and jobs, by prioritizing risk aversion over proven adaptability. This balance favors measured to preserve sector resilience against biases favoring outright over verifiable .

References

  1. https://www.crownresorts.com.au/about-us
  2. https://www.crownresorts.com.au/about-us/our-businesses
  3. https://www.moomoo.com/stock/CWN-AU/company
  4. https://www.blackstone.com/news/press/blackstone-completes-acquisition-of-crown-resorts-in-the-firms-largest-investment-to-date-in-asia/
  5. https://www.crownresorts.com.au/media-centre/blackstone-transaction
  6. https://rccol.archive.royalcommission.vic.gov.au/overview-recommendations
  7. https://www.austrac.gov.au/news-and-media/media-release/federal-court-makes-ruling-crown-matter
  8. https://www.vgccc.vic.gov.au/for-gambling-providers/melbourne-casino/crown-casino
  9. https://pitchbook.com/profiles/company/60822-91
  10. https://www.ibisworld.com/australia/company/crown-resorts-limited/12119/
  11. https://asgam.com/2024/10/20/crown-resorts-reveals-narrowed-au165-million-loss-in-fy24-but-flat-revenues-show-operating-challenges-remain/
  12. https://www.forbes.com.au/covers/investing/25-billion-and-counting-inside-blackstones-australian-investments/
  13. https://www.crownresorts.com.au/about-us/senior-management
  14. https://asgam.com/2024/10/31/crown-resorts-locks-in-david-tsai-as-permanent-ceo/
  15. https://www.gamblinginsider.com/executive/292/david-tsai
  16. https://agbrief.com/news/australia/18/03/2025/mike-volkert-stepping-down-as-crown-melbourne-ceo-replaced-by-mgm-executive-ed-domingo/
  17. https://www.gamingintelligence.com/markets/oceania/195006-crown-resorts-names-new-chair-following-mcbeaths-departure/
  18. https://agbrief.com/news/australia/13/04/2025/crown-resorts-announces-new-chair-for-melbourne-board/
  19. https://www.yogonet.com/international/news/2024/04/23/71869-crown-resorts-secures-approval-to-operate-sydney-casino-following-remediation-and-reforms
  20. https://www.reuters.com/business/nsw-regulator-gives-crown-conditional-approval-open-gaming-operations-sydney-2022-06-22/
  21. https://www.afr.com/companies/games-and-wagering/crown-resorts-brings-in-consultants-in-attempt-to-boost-earnings-20250805-p5mkf5
  22. https://igamingbusiness.com/people/people-moves/crown-resorts-shuffles-c-suite/
  23. https://www.maynereport.com/articles/2021/06/05-0530-2268.html
  24. https://www.smh.com.au/politics/victoria/the-troubled-birth-of-crown-casino-we-were-warned-20190808-p52fa1.html
  25. https://www.afr.com/companies/the-rocky-road-to-the-big-casino-19930917-karrt
  26. https://ivypanda.com/essays/melbourne-architecture-the-crown-casino/
  27. https://www.asx.com.au/asxpdf/20220330/pdf/457h79pf0j8yrv.pdf
  28. https://www.afr.com/companies/packer-appears-to-buy-into-casino-19940524-k5wtn
  29. https://geomechanics.org.au/meetings/melbourne-crown-casino-geotechnical-issues/
  30. https://www.hotelmanagement-network.com/projects/crown-entertainment/
  31. https://www.theage.com.au/national/victoria/if-crown-wasn-t-built-an-understated-casino-rather-than-a-building-mussolini-would-have-loved-20211029-p594a7.html
  32. https://rccol.archive.royalcommission.vic.gov.au/appendices/appendix-e
  33. https://www.vgccc.vic.gov.au/sites/default/files/2024-11/crown_melbourne_suitability_story_march_2024_pdf.pdf
  34. https://announcements.asx.com.au/asxpdf/20040427/pdf/3ld1l5m5838yv.pdf
  35. https://www.smh.com.au/business/pbl-increases-burswood-takeover-offer-20040622-gdj6fp.html
  36. https://announcements.asx.com.au/asxpdf/20040824/pdf/3mkrnn617pv77.pdf
  37. https://www.mediaman.com.au/profiles/burswood.html
  38. https://www.annualreports.com/HostedData/AnnualReportArchive/C/ASX_CWN_2008.pdf
  39. https://www.smh.com.au/business/crown-expansion-plan-draws-fire-from-critics-20090512-b1v0.html
  40. https://www.pokernews.com/news/2013/11/crown-resorts-ltd-granted-permission-to-build-casino-16761.htm
  41. https://www.nsw.gov.au/sites/default/files/2020-05/Unsolicited_proposals_Crown_Sydney_Resort_Project_Project_Submission.pdf
  42. https://www.asx.com.au/asxpdf/20151021/pdf/4327plw0f69l43.pdf
  43. https://www.asx.com.au/asxpdf/20140912/pdf/42s5c5yhmvngc7.pdf
  44. https://www.smh.com.au/traveller/inspiration/the-real-crown-jewels-casinos-the-main-attraction-for-tourists-20121205-2au6y.html
  45. https://www.ausleisure.com.au/news/crown-casino-fined-for-blanking-slot-machines
  46. https://www.smh.com.au/business/companies/high-roller-revenue-rockets-at-crown-s-melbourne-casino-20180222-p4z17i.html
  47. https://www.writecreative.au/portfolio/crown-suffers-revenue-loss-amid-covid-19-closures
  48. https://www.yogonet.com/international/news/2022/02/17/61448-crown-sees--141m-loss-in-2021-h2-amid-pandemic-restrictions--legal-expenses-costs
  49. https://www.forbes.com/sites/jonathanburgos/2021/07/05/billionaire-james-packers-crown-resorts-to-report-losses-amid-australian-regulatory-probes-covid-19-lockdowns/
  50. https://www.reuters.com/markets/deals/australias-federal-court-approves-blackstones-63-bln-crown-resorts-deal-2022-06-15/
  51. https://www.afr.com/companies/games-and-wagering/blackstone-quietly-injects-almost-500m-into-ailing-crown-resorts-20241010-p5khc5
  52. https://www.cnbc.com/2022/06/09/blackstone-closes-in-on-6point3-billion-bid-for-crown-resorts-after-australian-regulatory-approvals.html
  53. https://www.ggrasia.com/casino-at-australias-crown-sydney-to-open-on-aug-8
  54. https://www.theguardian.com/australia-news/2024/mar/26/crown-melbourne-casino-royal-commission-review-retain-licence
  55. https://www.abc.net.au/news/2024-04-23/nsw-independent-casino-commission-crown-sydney-license-granted/103757252
  56. https://igamingbusiness.com/strategy/ma/crown-resorts-sell-london-venue-wynn/
  57. https://asgam.com/2025/01/10/australias-crown-sells-london-casino-to-wynn-resorts/
  58. https://ggbnews.com/article/crown-melbourne-to-transform-the-palms-into-world-class-theatre/
  59. https://asgam.com/2025/02/26/crown-melbourne-to-transform-entertainment-venue-the-palms-into-1200-seat-theater-as-property-transformation-gathers-pace/
  60. https://www.afr.com/property/commercial/blackstone-says-crown-overhauling-the-fun-stuff-after-licence-return-20250616-p5m7qv
  61. https://agbrief.com/news/australia/08/07/2025/crown-perth-found-suitable-to-retain-its-casino-license/
  62. https://asgam.com/2025/07/08/crown-perth-deemed-suitable-to-maintain-casino-license-after-three-year-remediation/
  63. https://www.perenews.com/why-blackstone-engaged-in-a-15-month-pursuit-of-crown-resorts/
  64. https://www.afr.com/companies/games-and-wagering/the-complexity-behind-crown-s-hotel-refurbishment-ambitions-20250508-p5lxou
  65. https://www.crownmelbourne.com.au/general/about-us
  66. https://bdcmagazine.com/2024/06/luxury-and-design-a-deep-dive-into-crown-melbourne-casinos-architectural-brilliance/
  67. https://www.casinocity.com.au/victoria/melbourne/crown-melbourne/
  68. https://www.gamblinginsider.com/news/28491/crown-melbourne-to-redevelop-the-palms-into-1200-seat-theatre
  69. https://agbrief.com/news/australia/26/02/2025/crown-melbourne-ups-entertainment-appeal-with-the-palms-redevelopment/
  70. https://kids.kiddle.co/Crown_Perth
  71. http://www.cma-srilanka.org/sites/default/files/pub/nov13ICS.pdf
  72. https://www.crownperth.com.au/casino/gaming-machines
  73. https://www.worldcasinodirectory.com/casino/crown-perth
  74. https://www.crownperth.com.au/casino/table-games
  75. https://www.crownperth.com.au/casino
  76. https://www.abc.net.au/news/2022-03-27/crown-perth-wheels-keep-spinning-despite-damning-report/100940584
  77. https://www.wa.gov.au/government/media-statements/Cook%2520Labor%2520Government/Casino-licensee-found-suitable-by-Racing-and-Gaming-Minister-20250708
  78. https://www.yogonet.com/international/news/2025/07/08/110783-crown-perth-keeps-casino-licence-after-threeyear-reform-period
  79. https://www.crownsydney.com.au/
  80. https://www.smh.com.au/business/companies/crown-gets-green-light-to-open-sydney-casino-20220622-p5avpu.html
  81. https://www.theguardian.com/australia-news/2020/dec/16/crown-to-open-barangaroo-hotel-in-sydney-before-new-year-but-casino-to-remain-dormant
  82. https://www.crownsydney.com.au/hotel/facilities/pool
  83. https://www.dailymail.co.uk/news/article-9092099/First-look-inside-2billion-Crown-Sydney-complex-without-VIP-casino-set-star.html
  84. https://asgam.com/2024/02/02/crown-sydney-unveils-revamped-casino-floor-amid-challenging-market-conditions/
  85. https://www.smh.com.au/business/companies/high-rollers-still-on-the-menu-as-crown-and-star-lock-horns-20220809-p5b8gv.html
  86. https://transparency.org.au/what-did-crown-casino-teach-us-about-money-laundering/
  87. https://www.scmp.com/business/companies/article/2093652/australias-crown-resorts-exits-macau-us116b-melco-stake-sale
  88. https://www.bloomberg.com/news/articles/2017-05-08/crown-to-exit-resort-joint-venture-after-stake-buyback-by-melco
  89. https://www.crownmelbourne.com.au/crown-rewards
  90. https://www.crownsydney.com.au/crown-rewards
  91. https://www.crownperth.com.au/crown-rewards/terms-conditions/rules
  92. https://www.crownmelbourne.com.au/crown-rewards/earn-redeem
  93. https://www.crownsydney.com.au/crown-rewards/earning-points
  94. https://www.crownsydney.com.au/crown-rewards/member-tiers
  95. https://www.crownmelbourne.com.au/crown-rewards/tiers-benefits
  96. https://www.crownperth.com.au/crown-rewards/tiers-benefits
  97. https://www.crownmelbourne.com.au/general/crown-resorts-app
  98. https://play.google.com/store/apps/details?id=au.com.crownresorts.crma
  99. https://apps.apple.com/au/app/crown-resorts/id893896655
  100. https://www.afr.com/companies/games-and-wagering/crown-resorts-brings-in-consultants-in-attempt-to-boost-[earnings](/page/Earnings)-20250805-p5mkf5
  101. https://asgam.com/2025/03/12/crown-resorts-ceo-wants-crown-melbourne-to-become-global-tourism-icon/
  102. https://www.skynews.com.au/australia-news/tremendous-opportunity-crown-ceo-pushes-for-more-investment-in-australian-tourism/video/026a0b18da49639ae5726bc4ff78857f
  103. https://www.crownresorts.com.au/media-centre/media-releases
  104. https://www.listcorp.com/asx/cwn/crown-resorts-limited/news/crown-resorts-2021-annual-report-2590609.html
  105. https://mandalapartners.com/reports/crown-national-economic-contribution-2023
  106. https://www.crownresorts.com.au/our-contribution/national-economic-contribution-report
  107. https://focusgn.com/asia-pacific/crown-resorts-report-highlights-us3-35bn-annual-contribution-to-australian-economy
  108. https://www.crownresorts.com.au/careers/crown-college
  109. https://www.crownresorts.com.au/careers/hospitality
  110. https://trainingmag.com/training-top-125-best-practice-commercial-cookery-apprenticeship-at-crown-resorts-australia/
  111. https://www.acnc.gov.au/charity/charities/0221ddf9-39af-e811-a961-000d3ad24182
  112. https://www.crownresorts.com.au/our-contribution/crown-resorts-foundation
  113. https://aroundthecrown.perthnow.com.au/crown-giving-back/
  114. https://www.linkedin.com/posts/crown-resorts_we-are-thrilled-to-announce-that-the-crown-activity-7295939818738302977-YdI1
  115. https://www.crownresorts.com.au/our-contribution
  116. https://www.hotelmanagement.com.au/2016/04/05/crown-resorts-foundation-launches-new-25-million-education-initiative/
  117. https://www.acnc.gov.au/charity/charities/d0ca4938-3aaf-e811-a961-000d3ad24182/documents/81ee96f0-5f9c-ed11-aad1-000d3acc4456
  118. https://www.pokernews.com/news/2020/01/crown-resorts-australian-bushfire-relief-36348.htm
  119. https://www.theaustralian.com.au/business/packers-take-their-donation-up-to-5m/news-story/8d51b8ba7a2e9225adc39851952010f4
  120. https://www.nicc.nsw.gov.au/casino-regulation/bergin-inquiry
  121. https://www.parliament.nsw.gov.au/tp/files/79129/Volume%25201%2520-%2520Inquiry%2520under%2520section%2520143%2520of%2520the%2520Casino%2520Control%2520Act%25201992.pdf
  122. https://rccol.archive.royalcommission.vic.gov.au/
  123. https://www.vic.gov.au/victorian-government-response-royal-commission-casino-operator-and-licence-report
  124. https://www.vic.gov.au/sites/default/files/2024-04/Special-Managers-Final-Report-December-2023.pdf
  125. https://www.crownresorts.com.au/media-centre/royal-commissions
  126. https://www.nicc.nsw.gov.au/casino-regulation/2024-crown-sydney-suitability-assessment
  127. https://www.crownresorts.com.au/our-contribution/transformation-plan
  128. https://agbrief.com/news/australia/23/04/2024/crown-resorts-found-suitable-to-retain-sydney-casino-license/
  129. https://www.casino.org/news/crown-resorts-retains-coveted-sydney-casino-license/
  130. https://www.austrac.gov.au/news-and-media/media-release/austrac-and-crown-agree-proposed-450-million-penalty
  131. https://www.abc.net.au/news/2023-07-10/crown-casino-resorts-austrac-money-laundering-fine-hearing/102584742
  132. https://www.complianceweek.com/regulatory-enforcement/crown-resorts-agrees-to-pay-292m-over-aml/cft-violations/33156.article
  133. https://www.austrac.gov.au/inside-austrac-vs-crown-case-key-takeaways-and-insights
  134. https://www.abc.net.au/news/2022-09-26/casinos-busted-for-money-laundering-consorting-with-criminals/101462496
  135. https://www.emerald.com/jmlc/article/26/7/99/238185/Money-laundering-in-Australian-casinos
  136. https://www.boardmatters.com.au/gambling-with-governance-the-bergin-report/
  137. https://www.theguardian.com/business/2020/oct/08/james-packer-admits-crown-junkets-have-the-potential-to-be-infiltrated-by-organised
  138. https://rccol.archive.royalcommission.vic.gov.au/volume-1/chapter-03
  139. https://www.nineforbrands.com.au/media-release/crown-unmasked-major-investigation/
  140. https://www.smh.com.au/business/companies/taking-on-a-corporate-giant-how-a-whistleblower-exposed-crown-20210209-p570zn.html
  141. https://www.abc.net.au/news/2019-08-01/crown-casino-hits-back-at-60-minutes-nine-reports-with-ads/11372780
  142. https://www.youtube.com/watch?v=RM2MvXsR0go
  143. https://www.facebook.com/60Minutes9/posts/2652656338136998/
  144. https://www.reuters.com/article/business/crown-resorts-takes-out-newspaper-ads-in-attack-on-deceitful-campaign-idUSKCN1UR36N/
  145. https://asgam.com/2019/08/01/crown-issues-harsh-response-to-deceitful-media-campaign/
  146. https://www.theage.com.au/business/companies/the-herald-age-and-60-minutes-respond-to-crown-resorts-20190731-p52cob.html
  147. https://www.bloomberg.com/news/articles/2019-07-30/crown-resorts-to-be-probed-by-australian-law-enforcement-agency
  148. https://www.fitchratings.com/research/corporate-finance/fitch-maintains-ratings-watch-negative-on-crown-resorts-limited-22-09-2021
  149. https://www.reuters.com/world/asia-pacific/australias-crown-resorts-found-unfit-western-australia-gambling-licence-2022-03-24/
  150. https://www.reuters.com/business/blackstone-owned-crown-resorts-can-keep-sydney-casino-licence-regulator-says-2024-04-23/
  151. https://www.theguardian.com/australia-news/2023/jul/11/crown-to-pay-450m-fine-in-interest-free-instalments-after-breaching-anti-money-laundering-laws
  152. https://www.vixio.com/insights/gc-crown-resorts-fined-58m-over-gambler-cashcard-scam
  153. https://www.abc.net.au/news/2024-03-26/crown-to-keep-melbourne-casino-licence/103632366
  154. https://igamingbusiness.com/legal-compliance/crown-retains-sydney-casino-licence-in-nsw/
  155. https://www.smh.com.au/business/companies/does-blackstone-have-a-crown-resorts-shaped-problem-20231221-p5et0h.html
  156. https://baselgovernance.org/blog/crown-resorts-anti-money-laundering-fine-wake-call-gambling-industry
  157. https://www.afr.com/chanticleer/crown-and-star-s-next-big-problem-pubs-and-clubs-20250310-p5lif6
  158. https://startupmafia.eu/why-australian-gamblers-are-abandoning-crown-for-digital-startups-a-4b-market-shift
Add your contribution
Related Hubs
User Avatar
No comments yet.