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ViSalus
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ViSalus
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Vi (formerly ViSalus Sciences)[2] is an American multilevel marketing (MLM) company based in Los Angeles, California, with offices in downtown Detroit, Michigan.[3] The company is mostly known for the Body by Vi 90-Day Challenge platform. The company markets weight management nutritional products, dietary supplements and energy drinks in the United States, Canada, Italy and United Kingdom.[4][5] Weight management products, including Vi-Shape meal replacement shake and Vi-Trim Clear Control Drink Mix, form the bulk of the company's sales.[6]

Key Information

History

[edit]

Vi was originally started in 1997 by Nick Sarnicola and Blake Mallen, two distributors with The Free Network, LLC, a telecommunications MLM company based in Troy, Michigan.[3] After The Free Network folded in March 2005, Vi was purchased by wireless Internet developer Ryan Blair with investment from Ropart Asset Management, a private equity firm owned by Robert B. Goergen. Sarnicola and Mallen were retained as sales chief and CMO, respectively. The company was moved to the San Francisco Bay Area.[7]

The 2008 recession put Vi near bankruptcy, with the business $6 million in debt.[8] In 2008, Vi was acquired by Blyth, Inc., a multi-level marketing company that sells home decor which had been founded by Georgen.[7] In the first stage of the takeover – completed in 2008 – Blyth purchased a 43.6% equity interest for $14.0 million.[6][9] By 2010 the company had returned to profitability, and Vi was making over $15 million a month.[citation needed] Blyth completed the second phase of the takeover in 2011, investing an additional $2.5 million and increasing their ownership share to 57.5%.[10]

In August 2012, Blyth – which then owned a 73% share of Vi – planned to spin off the company in an initial public offering of shares worth up to $175 million. In September 2012, Moody's Investors Service downgraded Blyth's credit from "stable" to "negative,"[11] Vi reported extremely high growth rates in 2012, being audited at 450%, which made it one of the fastest-growing companies of its size. Blyth stated that the company's growth was not properly valued.[7] Blyth withdrew the Vi IPO citing uncertain market conditions.[12] According to the Detroit Free Press, one reason why the Vi IPO was cancelled was because the co-founders were artificially inflating sales numbers: "Vi has been criticized for allegedly puffing up its record sales in 2012 by recruiting top product distributors in the industry. Like mercenaries, these distributors were purportedly willing to switch company affiliation for a price, and after Vi peaked, they jumped to another direct sales company. Such a practice would be legal."[13]

In September 2014, Vi announced that it had become a private, independent company. Vi arranged a transaction with Blyth to convert the company's stock to common stock, although Blyth remains an equity holder with 10% of Vi's stock.[14][5][15] The transaction eliminated Blyth's obligation to pay the co-founders $143.2 million as part of the 2008 acquisition. At the time of the transaction, Vi' earnings and revenue had declined from a high-point in 2012, and the company had been operating at a loss for 2013 and the first two quarters of 2014.[5] After becoming private, Vi stopped reporting sales figures.[16]

According to the Detroit Free Press, Vi was at a high of 114,000 distributors in the summer of 2012.[13] According to a report in Crain's Detroit Business, Vi had 76,000 distributors in June 2013, which declined to 31,800 distributors in September 2014. The article also reported that Sarnicola is the largest distributor in Vi, with his distributor team accounting for 74% of company revenue.[5] In 2016 the company laid-off 87 workers at its Troy facility, following years of declining sales and legal problems.[16]

Controversies

[edit]

Racketeering

[edit]

In October 2013, charges were filed in US Federal Court that Nick Sarnicola and Blake Mallen on behalf of Vi committed Racketeer Influenced and Corrupt Organizations Act (RICO) violations, engaged 3rd party individuals to commit criminal acts, extortion and other violations against Fred Ninow & Ken Dunn of Ocean Avenue.[17]

In the lawsuit, Ocean Avenue, a competing direct selling nutrition company, accused Vi officials of hiring two private investigators in California, Nathan Moser and Peter Siragusa, who in turn contracted with computer experts to illegally hack into the files of Ocean Avenue, and former Vi distributors who switched to Ocean Avenue in late 2012.[13][18][19] Vi denied the allegations.[20][13] In July 2015 the two private investigators pleaded guilty to the charges, which are Federal offenses with sentences of one to three years. Vi' security director Carlo Pacileo was convicted and sentenced to three years' probation.[20]

Pyramid scheme

[edit]

In 2012, CNBC Commentator Herb Greenberg said Vi walks "a controversial line between legal direct selling and pyramid scheme."[21]

Vi was investigated by the Southern Investigative Reporting Foundation which published a detailed report that assailed the company's business model and high probability that investors will lose their money in the scheme.[7][22]

In April 2016, a class action suit was filed against Vi, Robert Goergen Sr., Todd Goergen, Nick Sarnicola, Blake Mallen and Ryan Blair in the United States District Court for the Eastern District of Michigan alleging racketeering and fraudulent pyramid scheme selling of distribution rights.[23]

Robocalls

[edit]

In April 2019, a jury awarded a plaintiff in a class-action lawsuit $925 million against ViSalus for making millions of robocalls (the money will be distributed amongst the eligible victims), which was upheld by a federal judge in 2020.[24]

Products

[edit]

Weight-management products, including Vi-Shape meal replacement shake, Vi Go Instant Energy and Vi-Trim Clear Control Drink Mix, form the bulk of the company's sales.[6] Other products include Neuro, an energy drink, and Vi-Pak, an energy supplement, which were both developed by Michael Siedman, an ear, nose, and throat specialist.[3] Vi promotes its products with the Body by Vi Challenge, a program where people set weight-loss and physical fitness goals to be achieved over a 90-day period.[25][26][27]

Locations

[edit]

Vi's products are now available in 16 countries including USA, UK, Italy and Canada.[28] In 2013, Vi launched in the United Kingdom.[29] On February 18, 2014, Vi announced its expansion to Germany and Austria.[30]

References

[edit]
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ViSalus

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from Grokipedia
ViSalus, Inc. is an American company founded in 2005 by , Blake Mallen, and Nick Sarnicola, focused on distributing health and wellness products including weight-management shakes, nutritional supplements, and energy drinks via a direct sales network of independent promoters. The company, initially headquartered in , with later operations in , , achieved rapid expansion through its "Body by Vi 90-Day Challenge" program, generating over $600 million in revenue by 2012 amid aggressive recruitment and product promotion strategies. However, ViSalus encountered substantial controversies, including allegations of operating as an unsustainable emphasizing recruitment over product sales, shareholder lawsuits following a canceled , and class-action settlements related to deceptive practices. These issues culminated in severe legal repercussions, notably a $925 million judgment under the Telephone Consumer Protection Act for unauthorized calls, leading to the company's filing in December 2024.

Founding and Early Development

Origins and Founders

ViSalus Sciences was founded in March 2005 by Ryan Blair, Nick Sarnicola, and Blake Mallen, with initial operations based in Troy, Michigan. The company's vision centered on promoting health and wellness through direct sales of nutritional supplements, weight-management products, and related items, leveraging a network of independent promoters. Blair, an entrepreneur with prior business experience, served as the initial CEO, while Sarnicola and Mallen brought backgrounds in multi-level marketing distribution. Prior to ViSalus, Sarnicola and Mallen had collaborated as distributors for other direct sales entities, including an early venture in 1997 under The Free Network, where they focused on health products. This experience informed the structure adopted by ViSalus from inception, emphasizing promoter recruitment and product challenges like the later Body by Vi program. The founders aimed to differentiate through innovative marketing and community-building, though the model drew from established direct sales practices rather than novel inventions.

Initial Product Launch and Challenges

ViSalus Sciences emerged in 2005 when entrepreneur acquired the company, which originated from nutritional supplement efforts by Blake Mallen and Nick Sarnicola dating back to their work with the predecessor Free Network. The initial product lineup centered on weight-management solutions, including nutritional shakes and supplements aimed at promoting and fitness. A cornerstone offering was the Vi-Shape Nutritional Shake, a low-calorie formulated with protein, fiber, and vitamins to support and meal substitution. The company's early operations emphasized sales through a model, but product adoption remained limited as ViSalus refined its formulations and distribution. By focusing on functional beverages and shakes, the firm positioned itself in the competitive wellness sector, yet revenue growth was sluggish amid broader market saturation in nutritional products. ViSalus faced acute financial and strategic hurdles in its nascent phase, starting with Blair's $75,000 acquisition amid $6 million in accumulated debt. The first five years involved trial-and-error, with founders later describing this period as dedicated to identifying and discarding unsuccessful approaches in product development, , and . Regulatory scrutiny typical of the supplement industry added compliance burdens, while internal pivots were needed to stabilize operations before scaling. A pivotal but initially underwhelming initiative was the July 2009 rollout of the Body by Vi 90-Day Challenge, a structured program tying product use to weight-loss goals and incentives, which garnered scant immediate participation and underscored early deficiencies in consumer engagement and promoter network buildup. These setbacks delayed momentum until subsequent adjustments, reflecting the high common in startup MLMs where over 90% of ventures falter due to unsustainable dynamics and challenges.

Growth and Peak Expansion

Rapid Scaling and Marketing Innovations

ViSalus achieved rapid scaling primarily through the introduction of the Body by Vi 90-Day Challenge in , a structured program encouraging participants to replace two daily meals with Vi-Shape nutritional shakes, incorporate exercise, and track progress toward personalized health and fitness goals over 90 days. This initiative transformed the company's marketing by emphasizing measurable results, participant testimonials, and community accountability, which promoters used to drive enrollment via and personal networks. The program's simplicity—requiring minimal upfront commitment and offering tools like progress trackers—facilitated viral word-of-mouth promotion, positioning it as the company's foundational sales driver. The Challenge's marketing innovations included incentives for promoters, such as commissions from direct sales and recruitment, with an entry model simplified to acquiring just three customers to qualify for bonuses, lowering barriers to participation and accelerating network expansion. By 2011, this approach had propelled ViSalus to become one of the fastest-growing entities in the direct selling industry, leveraging early social media platforms like Facebook and MySpace for recruitment and sharing before-and-after success stories. Home parties and peer-to-peer endorsements further amplified reach, as promoters hosted events to demonstrate product efficacy and enroll challengers collectively. Revenue growth reflected this scaling: first-quarter 2012 sales reached $136.7 million, a 585% increase from $20 million in the prior year's corresponding period, driven by surging promoter numbers and Challenge kit sales. Enhancements in 2013, such as a 90-day , weekly winner recognitions, and expanded support resources, sustained momentum by addressing participant retention and boosting promoter confidence in outcomes. These strategies collectively grew ViSalus's independent promoter base into a large direct sales force, enabling nationwide penetration without traditional reliance.

Acquisition by Blyth and IPO Attempts

In 2008, Blyth, Inc., a consumer products company primarily known for candles and home fragrances, initiated the acquisition of ViSalus Sciences through a multi-stage transaction involving its founders, , Blake Mallen, and Nick Sarnicola. The deal provided ViSalus with capital and operational support while allowing Blyth to enter the health and wellness direct-selling sector. By January 16, 2012, Blyth completed the third closing, increasing its ownership to 71.7% after issuing approximately 340,000 restricted shares of its common stock to the founders. The acquisition's final phase, which would have given Blyth full control, faced delays amid ViSalus's rapid growth and shifting market dynamics. On October 1, 2012, Blyth announced a deferral of the fourth closing, extending it to April 2014 and negotiating new employment agreements with the founders to maintain leadership continuity. This nonbinding agreement reflected ongoing tensions between retaining founder-driven momentum and Blyth's strategic goals. Parallel to these developments, ViSalus pursued an (IPO) to capitalize on its expansion, filing with U.S. regulators on August 16, 2012, to raise up to $175 million. The filing highlighted $498 million in revenue for the 12 months ended June 30, 2012, positioning the IPO as a potential for Blyth to monetize its stake while retaining influence. However, on , 2012, ViSalus withdrew the IPO, citing unfavorable market conditions, which triggered a sharp decline in Blyth's shares. The cancellation underscored challenges in timing public listings amid volatility, effectively shelving plans for a spin-off that could have separated ViSalus from Blyth's core operations.

Corporate Restructuring

Founders' Buyback and Leadership Changes

In September 2014, ViSalus co-founders , Nick Sarnicola, and Blake Mallen, along with certain shareholders, executed a management-led buyout, acquiring approximately 70.9% of the company's from Blyth, Inc., which had previously held a majority stake following its phased acquisition of ViSalus completed in 2012. The transaction, valued at $143 million and finalized on September 5, 2014, reverted ViSalus to private ownership, with the founders and aligned shareholders increasing their collective ownership to about 90%, while Blyth retained a 10% equity interest. This buyout eliminated ViSalus's obligation to redeem roughly $143 million in primarily owed to Blyth, addressing financial pressures from earlier acquisition terms and a stalled attempt. The buyback was motivated by the founders' belief in ViSalus's core mission and potential for independent operation outside Blyth's constraints, as articulated by Blake Mallen in a public statement emphasizing renewed commitment to the company's vision. Post-buyout, ViSalus shifted focus toward operational , including product line expansions, though it faced ongoing challenges in retention and stabilization amid broader direct-selling industry headwinds. Leadership transitioned significantly in late 2016, with CEO stepping down effective January 1, 2017, after overseeing the post-buyout turnaround, including a $55 million transaction that further aligned executive incentives with company performance. Co-founder Nick Sarnicola succeeded Blair as CEO, assuming responsibility for long-term strategy, international expansion, and internal reforms outlined in his "Project Catalyst" initiative launched in 2017, which aimed to streamline operations and reinvigorate distributor engagement through targeted incentives and cultural shifts. These changes reflected efforts to adapt to declining sales post-2012 peak, with Sarnicola's tenure emphasizing data-driven promoter retention over prior growth-at-all-costs models.

Product Line Evolution

ViSalus, founded in March 2005, initially concentrated on developing weight-management products and nutritional supplements targeted at direct-to-consumer sales through its multi-level marketing model. The company's early product lineup centered on the Vi-Shape Nutritional Shake Mix, a protein-based meal replacement designed for weight loss and fitness goals, which emerged as its flagship offering during the foundational years as the company refined its formulations. Complementary items like Vi-Trim Clear Control Drink Mix supported the core shake by aiding appetite control and hydration in weight-management programs. By the early , ViSalus expanded its portfolio to include and supplement products, such as Vi-Pak, a daily nutritional pack, and Neuro, a , both formulated with input from physician Michael Seidman to address sustained needs alongside weight goals. This phase marked a shift toward a more comprehensive ecosystem, with product development expenses directed toward royalties and consulting for these innovations. In July 2013, the company introduced Vi Crunch Protein Super Cereal and flavor toppings, achieving over one million bowls sold in by October of that year, signaling entry into convenient breakfast options for its promoter base. Post-2014 corporate restructuring, including the founders' buyback from Blyth Inc., ViSalus accelerated diversification into snacks and lifestyle products to revitalize sales, launching Vi Bites wholesome snacks in September 2014 as a portable, nutrient-dense addition to its weight-management focus. This period emphasized blending weight-loss shakes with energy boosters and supplements to form a broader "." In 2016, under refreshed leadership, ViSalus unveiled further evolutions, including NEON Energy Drink, Nutra-Bars, and an upgraded Vi-Shape Shake—a vegan, kosher variant of the original shake incorporating premium ingredients like superfoods for enhanced nutrition, launched in to capitalize on over a decade of sales data and health transformation feedback. These additions aimed to reward direct sales by promoters while adapting to consumer demands for plant-based and allergen-free options, though the core emphasis remained on Tri-Sorb protein blends for fat-burning and energy support. By this stage, the product line had matured from singular shake-focused offerings to a multifaceted array spanning shakes, bars, cereals, drinks, and snacks, with ongoing refinements driven by empirical sales milestones rather than unsubstantiated claims.

Business Model and Operations

Multi-Level Marketing Structure

ViSalus employs a unilevel (MLM) structure, in which independent distributors, referred to as promoters, earn commissions from personal product sales and from the sales volumes generated by their recruited downlines across multiple levels. Promoters enroll as Associates, typically requiring an initial enrollment fee of around $49 and a commitment to ongoing personal qualification volume (PQV) through product purchases or sales to maintain active status. Active participation demands a minimum monthly PQV of $125 via autoship or equivalent retail sales, enabling eligibility for commissions and bonuses. The compensation framework provides eight primary income streams, including retail profits from marking up products (often 25-50% margins on wholesale costs), customer acquisition bonuses for enrolling preferred customers, fast-start bonuses for new promoter enrollments, and team commissions paid as overrides on downline group qualification (GQV). In the unilevel model, promoters can recruit unlimited frontline distributors, with commissions distributed across potentially unlimited depth levels, facilitated by progressive placement that allows spillover and broader organizational to contribute to payouts. Rank advancement is tiered, starting from Associate and progressing to Director, Executive, and higher levels like , based on achieving specified PQV, GQV thresholds, and a minimum number of qualified "legs" (independent downline branches each producing at least $125 in volume). For instance, Director qualification requires three such legs and $2,000 total GQV, while status demands three legs and $150,000 GQV. Higher ranks unlock enhanced bonuses, such as pools and matching incentives on personally sponsored promoters' earnings. This structure incentivizes recruitment and volume-building, with volume valued near dollar-for-dollar (e.g., a $125 product purchase counts as $125 QV and volume).

Compensation and Promoter Incentives

ViSalus operates a unilevel compensation structure with compression, enabling promoters to earn commissions on sales volume through up to eight levels of their downline organization. Promoters qualify for ranks based on personal qualification volume (PQV) and group qualification volume (GQV), with bonus volume (BV) typically equaling dollar-for-dollar product sales value. Entry requires a $49 enrollment fee without mandatory product purchases, though incentives like the "three for free" program allow promoters to receive a free Challenge kit after referring three kit buyers in a month. The plan provides eight avenues for income generation, emphasizing both personal and recruitment-driven team growth. These include:
  • Personal Customer Commissions: 10% to 25% on from personal retail , scaling with monthly PQV thresholds ($201–$500 for 10%; $501–$1,000 for 15%; $1,001–$2,500 for 20%; $2,501+ for 25%).
  • Team Commissions: 2% to 5% on downline through eight levels, with the highest rate (5%) for Regional Director rank and above.
  • First Order Bonus: Weekly payouts to the first four upline enrollers on new promoter orders (20% to the direct enroller, 10% to the second, 5% each to the third and fourth).
  • Fast Start Bonuses: Weekly awards of $50 to $180 based on GQV milestones and active legs ($2,000 GQV for $50; up to $150,000 GQV for $170, or $180 for rank).
  • Rising Star Weekly Enroller’s Pool: Distribution of 2% of prior four weeks' to qualifying Directors (first 30 days) or higher ranks meeting minimums like $75 personal volume.
  • Ambassador Star Bonus: $1 to $2 per Vi-Net subscription from first- or second-generation downline, available at rank.
  • Leadership Pool: Shares of 2% company allocated to pools for Presidential Directors (1%) and (additional 1%).
  • Special Promotion Bonuses: Time-limited incentives, such as up to $1 million for achieving rank by December 31, , with escalating amounts ($25,000 to $1,000,000) tied to team GQV over 12–24 months.
Rank advancement requires meeting escalating GQV thresholds ($2,000 for Director; up to $150,000 for top levels), maintaining three active s, and adhering to a 60% rule limiting any single to no more than 60% of total GQV. Additional incentives include generational overrides ($10–$15 per qualified promoter) and vehicle allowances like the Bonus for high-volume leaders. Bonuses are paid weekly or monthly, with earnings contingent on sustained downline activity and personal volume to mitigate compression effects in the unilevel .

Products and Challenges

Core Offerings

ViSalus's core offerings revolve around nutritional shake mixes and bundled supplement kits designed for and general support, primarily marketed through the Body by Vi Challenge program. The flagship product is Vi-Shape Nutritional Shake Mix, a shake providing 24 servings per 22-ounce bag in flavors such as sweet cream. Each two-scoop serving delivers 90 calories, including 12 grams of protein from a Tri-Sorb blend of non-GMO soy, , and protein isolates processed to remove fat, , and excess carbohydrates; 7 grams of carbohydrates with 5 grams of ; and less than 1 gram of sugar, alongside low levels of fat and sodium. The formula incorporates 23 vitamins and minerals, like Aminogen for protein absorption, and is gluten-free, positioning it as a low-calorie option for replacing meals while supporting muscle maintenance and . Complementing the shake, ViSalus offers Vi-Pak, a daily strip containing omega fatty acids, , and antioxidants to address potential nutritional gaps. These components form the basis of starter kits such as the Core Kit, which includes one bag of Vi-Shape (30 daily servings) and one box of Vi-Pak for approximately $199, intended for once-daily use as a replacement or . Other kits expand on this foundation: the Balance Kit emphasizes nutritional equilibrium with shakes; the Shape Kit targets ; and the Transformation Kit bundles multiple shakes, Vi-Pak, and additional items like energy boosters for comprehensive 90-day programs. Additional core products include Vi-Crunch Protein Super Cereal, a high-protein, high-fiber option featuring the proprietary Fi-Sorb protein blend, and Vi-Fuel, a low-caffeine supplement to support alertness and stamina without jitters. Convenience foods like Nutra-Bars and Nutra-Cookies provide portable, protein-enriched alternatives to the shakes, while metabolism-supporting supplements round out the lineup for users seeking variety within the challenge framework. All products emphasize non-GMO ingredients and are structured for integration into sales, with kits priced from $99 to $300 depending on inclusions.

Health and Wellness Claims

ViSalus, rebranded as Vi, promotes its core products, particularly the Vi-Shape Nutritional Shake Mix, as tools for , nutritional supplementation, and enhanced wellness. The shake is described as a low-calorie (90-110 calories per serving when prepared with water or non-fat milk) featuring a Tri-Sorb™ protein blend derived from , soy, and peas, combined with 5 grams of Fibersol® soluble , prebiotics, , and 26 vitamins and minerals. Company marketing asserts that it curbs hunger, boosts , supports burning, crushes cravings, and delivers complete daily while being low in , , sodium, and carbohydrates; it is positioned as vegetarian-friendly, gluten-free, and lactose-free, with compatibility for GLP-1 agonist users and active lifestyles. These products are integrated into programs like the 90-day Challenge, where participants are advised to replace two meals daily with Vi-Shape shakes alongside one balanced meal and snacks, purportedly leading to sustainable and improvements. Testimonials highlighted by the company report average losses of 10-11 pounds over the challenge period, with additional claims for Vi-Pak supplements emphasizing immune support, protection, and overall health optimization through multivitamins, omega-3s, and . Flavored variants, such as or , incorporate ingredients touted for specific benefits like support or heart-healthy nutrients. While the inclusion of aligns with general evidence from randomized controlled trials showing its role in promoting , preserving lean mass, and aiding modest fat loss during caloric restriction—effects observed in meta-analyses involving over 1,000 participants—such benefits are not unique to ViSalus formulations and require overall dietary adherence. Fibersol® is described as clinically researched for digestive and stability, based on manufacturer studies demonstrating prebiotic effects and glycemic control in small trials, but independent verification for the full product matrix is limited. No peer-reviewed, product-specific clinical trials or large-scale randomized controlled trials validating ViSalus' aggregate claims for fat burning, energy boosting, or long-term wellness outcomes have been published in reputable journals. Regulatory scrutiny has addressed unsubstantiated promoter claims, with the Self-Regulatory Council in 2022 identifying aggressive assertions on about rapid and transformations disseminated by ViSalus affiliates, recommending their discontinuation or modification for lack of competent and reliable . Critics, including healthcare professionals, note that reliance on meal replacements like Vi-Shape may foster temporary results without building sustainable eating habits, potentially leading to weight regain, and highlight the absence of FDA evaluation for efficacy beyond basic nutritional labeling. The company's emphasis on ingredient-level , such as NIH-funded research underpinning Vi-Pak components, remains general rather than product-tailored, underscoring a gap between promotional rhetoric and rigorous, independent substantiation.

Achievements and Economic Impact

Sales Milestones and Market Influence

ViSalus achieved significant sales growth during the early , transitioning from a modest operation to a prominent player in the direct sales sector. In fiscal year 2010, the company recorded net sales of approximately $34 million. This figure escalated dramatically to $231 million in 2011, marking a sevenfold increase driven by expanded and product launches centered on . Quarterly performance underscored this momentum, with third-quarter 2011 sales alone reaching $73.2 million. The trajectory peaked in , when annual sales hit $623 million, reflecting sustained distributor expansion and the popularity of its Vi-Shape nutritional shakes. By March 2013, ViSalus announced it had surpassed $1 billion in cumulative sales, bolstered by the strong fourth-quarter results. This rapid ascent, from under $50 million in prior years to over $600 million, highlighted the company's ability to leverage incentives amid a competitive health and wellness market. In terms of market influence, ViSalus's explosive growth—exemplified by entering the News Global 100 at #47 in —demonstrated the scalability of challenge-based recruiting models in the MLM industry, where it signed up around 36,000 distributors and customers in May 2011 alone. Its weight-management segment posted a 482% year-over-year increase in the first half of , contributing to $222 million of the $327.3 million in mid-year sales and influencing peers to adopt similar high-momentum, product-focused promotions. However, this influence waned post-peak as sales declined sharply after 2013, underscoring the volatility inherent in distributor-dependent models.

Success Stories and Industry Contributions

ViSalus promoters have documented personal transformations through the company's Body by Vi Challenge, with participants reporting substantial and improved health outcomes. For instance, a couple affiliated with Pink Ribbon Princess joined in February 2010 and achieved a combined of nearly 50 pounds, crediting the products for their rapid results. Similarly, by early 2011, ViSalus estimated that its products had facilitated over 3 million pounds lost among users since the company's 2009 relaunch, driven by shakes and supplements. Financial successes among top promoters highlight exceptional earnings potential within the compensation structure. In 2011, individuals such as Scott Whitney and Mike and Shirley Wrenn were estimated to earn $25,000 monthly through commissions and bonuses. By 2014, the company celebrated new lifetime earners reaching $500,000, including Raylene Bruder and the team of Tyler and Mimi Ford, who qualified as 2-Star Ambassadors. Three global ambassadors collectively surpassed $22 million in earnings by September 2014, with Nick and Ashley Sarnicola alone achieving over $10 million. The company's Project 10 initiative, launched to support goals, awarded $80,000 to weekly winners by March 2013, with participants collectively losing over 15,000 pounds. These outcomes, while selective and not representative of average promoter results—given the absence of disclosures—demonstrate the model's capacity for high achievers in personal qualification volume and team-building. In terms of industry contributions, ViSalus pioneered challenge-based in with the 2011 launch of the Body by Vi 90-Day Challenge, which propelled it to the leading fitness platform in and averaged over $400 in monthly product revenue per active distributor. This approach emphasized measurable progress and community incentives, influencing subsequent wellness-focused MLM strategies. The company applied for membership in the in January 2013, aligning with efforts to uphold industry standards amid rapid expansion. ViSalus achieved notable sales milestones, entering News' Global Top 100 at #47 in 2012 with $231 million in net sales—up sevenfold from $34 million in 2010—and recording the highest percentage sales increase that year among peers. Full-year revenue reached $623.5 million in 2012 and $624 million in 2013, culminating in over $1 billion in cumulative sales by March 2013. These figures underscored ViSalus's role in demonstrating scalable growth models for health and wellness , though sustained retention relied heavily on promoter and product autoship commitments.

Controversies and Criticisms

Pyramid Scheme Allegations

In July 2014, three former ViSalus independent promoters filed a class-action (Kerrigan v. ViSalus, Inc.) in the U.S. District Court for the Eastern District of , alleging that the company's program operated as an illegal in violation of the Racketeer Influenced and Corrupt Organizations Act (RICO), consumer protection laws, and common-law claims. The plaintiffs, representing a proposed class of promoters who joined between January 1, 2010, and the filing date, asserted they incurred net financial losses after paying enrollment fees and purchasing inventory, claiming the program's design emphasized recruitment over genuine retail sales to non-participants. Key allegations centered on the compensation structure, which required new independent promoters to pay upfront fees—starting at $49 for basic enrollment and up to $999 for premium packages including product bundles—to participate and access bonuses. Plaintiffs contended that over 90% of revenue stemmed from promoter and internal purchases rather than external customer sales, with incentives like binary team commissions and bonuses disproportionately rewarding downline expansion, leading to inevitable losses for most participants as recruitment saturated. They further alleged that ViSalus executives misrepresented rates, omitting showing that fewer than 1% of promoters achieved profitability while the majority recouped less than their initial investments. In June 2015, U.S. District Judge Matthew F. Leitman denied ViSalus's motion to dismiss the claims, ruling that the complaint plausibly alleged a scheme where "the primary way for promoters to make money is to recruit other promoters who, in turn, pay money to ViSalus," distinguishing it from legitimate sales by the lack of substantial emphasis on end-user product sales. The court rejected ViSalus's arguments that product availability precluded classification, noting that federal precedents (e.g., In re Koscot Interplanetary, Inc.) focus on whether recruitment drives compensation irrespective of nominal retail elements. Proceedings continued through 2016, with ViSalus unsuccessfully seeking on RICO wire fraud predicates tied to the alleged scheme. The case did not result in a trial or judicial finding of liability, as the parties reached a settlement in June 2019, preliminarily approved by the court, establishing a $12 million common fund for eligible class members based on documented losses from promoter fees and inventory purchases between specified dates. ViSalus denied all allegations and admitted no wrongdoing, but agreed to injunctive relief modifying its compensation plan to require at least 70% of bonuses tied to verifiable retail sales to non-promoters and prohibiting operation as a pyramid scheme for three years post-settlement. No federal regulatory body, such as the FTC, has formally designated ViSalus a pyramid scheme or imposed related enforcement actions beyond general notices on earnings claim disclosures in multi-level marketing contexts.

Racketeering and Fraud Claims

In July 2014, plaintiffs Timothy Kerrigan, Lori Mikovich, and Ryan M. Valli filed a lawsuit against ViSalus, Inc., and related parties in the U.S. District Court for the Eastern District of , alleging violations of the Racketeer Influenced and Corrupt Organizations Act (RICO) under 18 U.S.C. § 1962. The complaint asserted that defendants formed an "enterprise in fact" through the ViSalus distributor program, which operated as a fraudulent by prioritizing recruitment of new promoters over retail product sales, constituting a pattern of racketeering activity including . Plaintiffs claimed they invested money in 2012–2013 to join as promoters but suffered losses when the model's emphasis on inventory purchases and downline recruitment failed to generate sustainable income, with ViSalus allegedly concealing the scheme's unsustainable nature. The suit further alleged that ViSalus recruited approximately 100,000 new distributors between 2010 and 2012, during which promoter incentives drove rapid growth, but sales subsequently declined sharply, prompting company pressure on existing promoters to products and recruit aggressively to maintain commissions. Additional claims included fraud, , and requests for constructive trust and accounting of losses, with plaintiffs seeking under RICO and certification of a nationwide class of affected promoters. Defendants moved to dismiss, arguing insufficient pleading of a or proximate causation for RICO injuries, but the court granted the motions in part and denied them as to the core substantive RICO claims (under § 1962(c)), allowing the case to proceed on allegations of fraudulent inducement via the compensation plan. In March 2016, the court issued a further opinion rejecting renewed dismissal arguments and affirming that plaintiffs had adequately stated RICO claims by alleging reliance on misrepresented compensation structures that masked dependency. The litigation continued through discovery and class certification efforts until 2019, when the parties reached a settlement agreement providing for preliminary approval in June 2019, including proposed incentive awards of $15,000 to lead Kerrigan and lesser amounts to others. Final approval of the settlement and judgment was granted later that year by District Judge Matthew F. Leitman, resolving all claims without an admission of liability by ViSalus; specific monetary terms beyond class member distributions and attorney fees were not publicly detailed in court filings. Separate arose in a 2017 securities (Byrd v. ViSalus), accusing the company and officers of misleading investors about promoter retention and revenue sustainability in connection with a 2012 equity offering, but this did not invoke RICO and settled independently in 2019 as part of regulatory oversight. No criminal charges were filed against ViSalus executives, and the civil resolutions did not establish judicial findings of or operations, though critics cited the suits as evidence of structural flaws in the .

Robocall Litigation and TCPA Violations

In October 2015, plaintiff Lori Wakefield initiated a lawsuit against ViSalus, Inc. in the U.S. District Court for the District of Oregon, alleging that the company violated the Telephone Consumer Protection Act (TCPA) by placing prerecorded calls to cellular telephones without prior express written consent. The suit targeted calls made between October 16, 2012, and October 16, 2015, promoting ViSalus's health and wellness products and recruiting distributors, with the class certified to include all persons in the United States who received at least one such unsolicited call to a non-business cell phone. Following a three-day jury trial in April 2019, the jury determined that ViSalus had committed 1,850,440 TCPA violations by using artificial or prerecorded voices in calls lacking required consent. Under the TCPA's statutory minimum of $500 per willful or knowing violation, this resulted in a damages award of $925,220,000, the largest jury verdict in TCPA history at the time. The district court denied ViSalus's motions for judgment notwithstanding the verdict or a new trial and upheld the award in August 2020, rejecting arguments that it was unconstitutionally excessive given the minimal actual harm from the calls, many of which targeted existing customers or leads with prior inquiries. ViSalus appealed to the Ninth Circuit Court of Appeals, which initially affirmed liability in 2021 but, on rehearing en banc, vacated the damages judgment in October 2022. The court held that while individual $500 awards per violation were constitutionally permissible, the aggregate penalty risked being "grossly excessive" under the Due Process Clause by dwarfing any actual injury, particularly since the calls caused no tangible harm beyond statutory invasion of privacy and many recipients had engaged with ViSalus voluntarily. The case was remanded for reassessment of the total award's proportionality, applying factors from State Farm Mutual Automobile Insurance Co. v. Campbell (2003), such as reprehensibility and ratio to harm. On remand, the district court recalculated damages on a per-violation basis but reduced the penalty significantly to address concerns, entering orders in April and October 2024 that led to a partial final judgment under Federal Rule of Civil Procedure 54(b). The U.S. denied ViSalus's 2023 petition for on related standing and injury issues, leaving the Ninth Circuit's framework intact. The litigation underscored TCPA enforcement's potential for outsized statutory penalties in high-volume calling campaigns, even absent evidence of deception or substantial consumer injury, contributing to ViSalus's financial pressures amid broader legal challenges.

Class Action Outcomes and Bankruptcy

In April 2019, a federal jury in the U.S. District Court for the District of awarded $925,220,000 to a class of plaintiffs in v. ViSalus, Inc., finding that ViSalus had violated the Telephone Consumer Protection Act (TCPA) by sending over 1.8 million prerecorded calls without prior express consent. The statutory damages stemmed from $500 per violation, calculated across the class, marking one of the largest TCPA awards at the time. The district court upheld the verdict in August 2020, rejecting ViSalus's motions for a new trial or remittitur, though ViSalus continued to contest the award's constitutionality. On appeal, the Ninth Circuit Court of Appeals vacated the judgment in October 2022, remanding the case for reassessment of the aggregate damages due to due process concerns over the award's "severe and oppressive" scale relative to ViSalus's conduct and ability to pay. As of the latest available records, no final resolution or reduced settlement from this class action has been publicly finalized, though the ongoing liability contributed to financial strain. Separate class actions, such as Kerrigan et al. v. ViSalus, Inc., addressed issues under state laws, leading to proposed settlements notified in 2019 by Michigan's Department of Attorney General, but specific payout details and final approvals remain limited in public disclosures. On December 5, 2024, ViSalus filed for Chapter 11 protection in the U.S. Bankruptcy Court for the Eastern District of (Case No. 24-42952), listing assets and liabilities in the range of $100 million to $500 million each, with the filing attributed in part to the unresolved TCPA litigation's financial toll. The reorganization aims to restructure debts while continuing operations, under Judge Brenda T. Rhoades, amid broader pressures from regulatory fines and prior enforcement actions. No immediate occurred, preserving the entity's structure for potential creditor negotiations.

Current Status

Operations Post-Bankruptcy

ViSalus, Inc. filed for voluntary Chapter 11 bankruptcy protection on December 5, 2024, in the U.S. Bankruptcy Court for the Eastern District of , under case number 4:24-bk-42952. The filing disclosed assets between $1 million and $10 million, primarily consisting of cash and , against liabilities exceeding $500 million, dominated by the $925 million judgment from a 2019 Telephone Consumer Protection Act (TCPA) verdict related to unauthorized robocalls. In its petition, ViSalus explicitly stated it "has no operating business," indicating a cessation of core activities such as product sales, distributor recruitment, and operations prior to or concurrent with the filing. The Chapter 11 case proceeded under Subchapter V for small businesses, with a creditors' meeting held on January 8, 2025, and a reorganization plan due by March 5, 2025. As of October 2025, the proceedings remained active, with docket updates through October 24, 2025, and scheduled hearings including one on December 10, 2025, focused on confirmation or resolution matters. No or filings indicate resumption of operations, product distribution, or networks post-filing; instead, the process has emphasized administrative expense prioritization, with the noting insufficient funds for non-administrative creditors after such payments. Debts listed included hundreds of thousands owed to legal counsel and Verizon for services, underscoring a wind-down phase rather than for continuity. The absence of operational revenue or assets beyond minimal liquid holdings suggests ViSalus effectively halted business functions to address liabilities, particularly the TCPA judgment upheld through appeals until stayed enforcement. No from dockets or credible reports as of late 2025 shows re-emergence with active operations, positioning the company in a prolonged liquidation-oriented reorganization.

Ongoing Developments

ViSalus, Inc. continues to operate under Chapter 11 bankruptcy proceedings initiated on December 5, 2024, in the U.S. Bankruptcy Court for the Eastern District of (Case No. 4:24-bk-42952), where assets were estimated between $1 million and $10 million against liabilities of $50 million to $100 million, largely attributable to the unresolved $925 million Telephone Consumer Protection Act (TCPA) judgment from 2019. The debtor-in-possession status allows ongoing business activities as a direct seller of nutritional supplements, energy drinks, and weight management products. A creditors' meeting occurred on , 2025, following the filing of a Subchapter V reorganization plan aimed at restructuring debts, including provisions for administrative expenses with no anticipated distribution to general unsecured creditors after priority payments. Confirmation hearings for the plan have been rescheduled multiple times, with objections filed and a hearing set for November 13, 2025, and further proceedings docketed for December 10, 2025, at the Plano Bankruptcy Courtroom. In October 2024, prior to plan confirmation, ViSalus was ordered to pay $638,125 in attorneys' fees and costs to the plaintiff in the underlying robocall class action (Wakefield v. ViSalus, Inc.), stemming from the Ninth Circuit's partial affirmance of the TCPA liability. These proceedings highlight persistent financial pressures from legacy litigation, though the company reports active salesforce engagement and product adaptations targeting weight loss markets as of mid-2025.

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