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Airline ticket

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Airline ticket

An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket).

The ticket, in either form, is required to obtain a boarding pass during check-in at the airport. Then with the boarding pass and the attached ticket, the passenger is allowed to board the aircraft.

Regardless of the type, tickets contain the following information:

Times on airline tickets are generally for the local time zone where the flight will be at that moment.

A ticket is generally only good on the airline for which it was purchased. However, an airline can endorse the ticket, so that it may be accepted by other airlines, sometimes on a standby basis or with a confirmed seat. Usually, the ticket is for a specific flight. It is also possible to purchase an 'open' ticket, which allows travel on any flight between the destinations listed on the ticket. The cost of this is greater than a ticket for a specific flight. Some tickets are refundable. However, the lower-cost tickets are usually not refundable and may carry many additional restrictions.

The carrier (airline) is represented by a standardized two-character alphanumeric code. In the example above, Thai Airways is TG. The departure and destination cities are represented by International Air Transport Association airport codes. In the example above, Munich is MUC and Bangkok is BKK. The International Air Transport Association is the standard-setting organization.

Only one passenger can use a ticket. If multiple passengers are traveling together, the tickets are linked together by the same record locator or reservation number, which are assigned if the tickets were purchased at the same time. If not, most airlines can cross-reference the tickets together in their reservation systems. This allows all members in a party to be processed in a group, allowing seat assignments to be together (if available at the time of the assignment).

A revenue passenger on an airline must hold a valid issued ticket. In order for a ticket to be issued, there are two distinct processes; both of these are required:

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