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"Don't be evil" is Google's former motto, and a phrase used in Google's corporate code of conduct.[1][2][3][4]

One of Google's early uses of the motto was in the prospectus for its 2004 IPO. In 2015, following Google's corporate restructuring as a subsidiary of the conglomerate Alphabet Inc., Google's code of conduct continued to use its original motto, while Alphabet's code of conduct used the motto "Do the right thing".[5][6][7][1][8] In 2018, Google removed its original motto from the preface of its code of conduct but retained it in the last sentence.[9]

History

[edit]

The motto was first suggested either by Google employee Paul Buchheit at a meeting about corporate values that took place either in early 2000[10] or 2001[11] or, according to another account, by Google engineer Amit Patel in 1999.[12] Buchheit, the creator of Gmail, said he "wanted something that, once you put it in there, would be hard to take out", adding that the slogan was "also a bit of a jab at a lot of the other companies, especially our competitors, who at the time, in our opinion, were kind of exploiting the users to some extent".[10]

While the official corporate philosophy of Google[13] does not contain the words "Don't be evil", they were included in the prospectus (on Form S-1) of Google's 2004 IPO (a letter from Google's founders, later called the "'Don't Be Evil' manifesto"): "Don't be evil. We believe strongly that in the long term, we will be better served—as shareholders and in all other ways—by a company that does good things for the world even if we forgo some short term gains."[14] The motto is sometimes incorrectly stated as Do no evil.[11][15]

By early 2018, the motto was still cited[1] in the preface to Google's Code of Conduct:

"Don't be evil." Googlers generally apply those words to how we serve our users. But "Don't be evil" is much more than that...

The Google Code of Conduct is one of the ways we put "Don't be evil" into practice...[9]

Between 21 April and 4 May 2018, Google removed the motto from the preface, leaving a mention in the final line: "And remember... don't be evil, and if you see something that you think isn't right – speak up!"[9][16]

Interpretations

[edit]

In their 2004 founders' letter[17] prior to their initial public offering, Larry Page and Sergey Brin argued that their "Don't be evil" culture prohibited conflicts of interest, and required objectivity and an absence of bias:

Google users trust our systems to help them with important decisions: medical, financial and many others. Our search results are the best we know how to produce. They are unbiased and objective, and we do not accept payment for them or for inclusion or more frequent updating. We also display advertising, which we work hard to make relevant, and we label it clearly. This is similar to a well-run newspaper, where the advertisements are clear and the articles are not influenced by the advertisers' payments. We believe it is important for everyone to have access to the best information and research, not only to the information people pay for you to see.

In 2009, Chris Hoofnagle, director of University of California, Berkeley Law's information privacy programs, stated that Google's original intention expressed by the "don't be evil" motto was linked to the company's separation of search results from advertising.[2] However, he observed that clearly separating search results from sponsored links is required by law, thus, Google's practice had since become mainstream and was no longer remarkable or good. Hoofnagle argued that Google should abandon the motto because:

The evil talk is not only an albatross for Google, it obscures the substantial consumer benefits from Google's advertising model. Because we have forgotten the original context of Google's evil representations, the company should remind the public of the company's contribution to a revolution in search advertising, and highlight some overlooked benefits of their model.

In a 2013 NPR interview, Eric Schmidt revealed that when Larry Page and Sergey Brin recommended the motto as a guiding principle for Google, he "thought this was the stupidest rule ever", but then changed his opinion after a meeting where an engineer successfully referred to the motto when expressing concerns about a planned advertising product, which was eventually cancelled.[18] Journalists have raised questions about the actual definition of what Google considered "evil".[19][20] On the user-facing 'What We Believe' page, Google appeared to replace the original motto altogether (a carefully reworded version stood as of April 10th, 2015, "You can make money without doing evil",[13] which varied significantly from the absolute imperative of DON'T be evil).

Use in criticism of Google

[edit]

Critics of Google frequently spin the motto in a negative way, such as InfoWorld's 2014 article "Google? Evil? You have no idea".[21][22][23][24][25] Google's 2012 announcement to "begin tracking users universally across all its services" (via "Google Plus" accounts) prompted early privacy and anti-trust concerns referencing the motto,[26][27][28][29] like "Google's Broken Promise: The End of 'Don't Be Evil'" on Gizmodo.[30][31] In the same year, major social networks even co-developed a Don't be evil browser bookmarklet (specifically to expose alleged SERP manipulation promoting Google-owned content over that of others).[32]

On May 16th, 2013 Margaret Hodge MP, the chair of the United Kingdom Public Accounts Committee, accused Google of being "calculated and unethical" over its use of highly contrived and artificial distinctions to avoid paying billions of pounds in corporation tax owed by its UK operations.[33] The company was accused by the committee, which represents the interests of all UK taxpayers, of being "evil" for not paying its "fair amount of tax". She told Matt Brittin, head of Google UK, "I think that you do evil".[34] In 2015, the UK Government introduced a new law intended to penalise Google and other large multinational corporations' artificial tax avoidance.[35]

Google's alleged uses of multi-platform mass surveillance,[36] search engine results and other technologies to politically censor content visibility,[37][38] manipulate public opinion,[39] sway elections and develop weapons[40][41] triggered new protests under the former motto. "Google is evil" according to the conservative "Internet Accountability Project", citing Google swinging as many as 2.6 million votes to Hillary Clinton in the 2016 US election.[42][43]

In 2015, The Commercial Appeal reported that "critics say Google's recent moves belie search giant's motto".[44]

Lawsuit

[edit]

On 29 November 2021, three former Google employees filed a lawsuit alleging that Google's motto "Don't be evil" amounts to a contractual obligation that the tech giant violated, that Google broke their own moral code by firing them as retaliation for their efforts against "evil", in what the trio thought were in accordance with the principle, in drawing attention to and organizing employees against controversial projects, such as work for the U.S. Customs and Border Protection (CBP) during the first Trump administration which, as they claimed, amounted to "doing evil", and as such deserve monetary damages.[45]

The plaintiffs' lawyer, Laurie Burgess, says Google employees can be fired for not abiding by the motto.[45]

There are all sorts of contract terms that a jury is required to interpret: "don't be evil" is not so "out there" as to be unenforceable. "Since Google's contract tells employees that they can be fired for failing to abide by the motto, 'don't be evil,' it must have meaning." - plaintiffs' lawyer, Laurie Burgess[45]

The trio had circulated a petition calling on Google to publicly commit to not working with the CBP. The three workers (along with a fourth) were later fired in 2019 on a denied accusation of "clear and repeated violations" of the company's data security policies.[45]

The National Labor Relations Board wrote, in May 2021, that Google "arguably violated" federal labor law by "unlawfully discharging" the workers.[45]

The trio condemned Google for their behavior in 2021:

Google realized that "don't be evil" was both costing it money and driving workers to organize. Rather than admit that their stance had changed and lose the accompanying benefits to the company image, Google fired employees who were living the motto.[45]

See also

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References

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Don't be evil

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"Don't be evil" was the informal corporate motto of Google, first incorporated as the leading principle in the company's code of conduct in 2000 to guide ethical decision-making amid its expansion into monetized search advertising.[1][2] The phrase emerged during Google's early negotiations with partners in the late 1990s, intended as a reminder for employees to prioritize long-term integrity over short-term gains, as articulated by former CEO Eric Schmidt, who described it as a prompt to "think before they act."[1][3] It symbolized Google's self-image as a principled innovator contrasting with profit-driven tech peers, appearing prominently in IPO filings and public communications to assure stakeholders of responsible practices.[4][5] As Google grew into Alphabet Inc. in 2015, the motto persisted in Google's conduct code while Alphabet adopted "Do the right thing," reflecting a shift toward broader accountability; however, it was quietly excised from Google's document in 2018 amid internal and external scrutiny.[4][6][2] The motto became a flashpoint for controversies, with critics arguing it masked inconsistencies, such as employee protests over military AI projects like Project Maven in 2018, which led to contract withdrawal but highlighted tensions between ethical rhetoric and commercial imperatives.[7] Similar debates arose over privacy practices, data handling, and censored search proposals in authoritarian regimes, underscoring challenges in applying a vague aspirational standard to a dominant firm's operations.[8][1]

Origins and Early Adoption

Founding Principles and Initial Formulation

The phrase "Don't be evil" was initially formulated in the late 1990s by Amit Patel, one of Google's early engineers, during internal discussions on balancing search engine monetization with integrity.[1] Patel, sharing a cubicle with Marissa Mayer, began writing the admonition on whiteboards around Google's headquarters as a shorthand reminder against compromising core product quality for revenue, particularly amid early advertising deals that risked inserting promotions into neutral search results.[1] [9] Paul Buchheit, Google employee number 23 and Gmail's creator, encountered Patel's phrase and proposed it as an overarching company motto during a 2001 meeting to consolidate ethical guidelines, viewing it as a simple yet broad directive superior to verbose citizenship platitudes.[10] [11] At its inception, the motto embodied first-order principles of prioritizing long-term user trust and technological utility over immediate financial incentives, reflecting the startup's contrarian stance against industry norms where search engines like AltaVista diluted results with paid placements.[1] Buchheit later clarified that the phrase addressed specific early threats like spyware proliferation and broader temptations to manipulate data for profit, framing "evil" as actions harming users through deception or exploitation rather than abstract moralism.[12] By 2000, it appeared as the preamble to Google's formal code of conduct, signaling an institutional commitment to decisions where "sustainable financial success" could align with avoiding user-detrimental practices, though it remained unofficial in public branding until the 2004 IPO.[5] [13] This initial encapsulation distinguished Google's operational ethos from profit-maximizing predecessors, emphasizing empirical fidelity in information retrieval as a causal prerequisite for dominance—uncorrupted algorithms would naturally outperform biased ones over time.[1] Early adopters like Buchheit and Patel intended it as a litmus test for engineering choices, such as rejecting ad integration into core search until external links proved viable, thereby grounding the principle in verifiable outcomes like user retention metrics rather than unenforceable ideals.[9] [12] The formulation's simplicity facilitated its embedding in employee culture, predating expansive "Ten things we know to be true" philosophies while serving as their ethical backstop.[10]

Integration into Corporate Culture

The motto "Don't be evil" was formally integrated into Google's corporate code of conduct by 2000, serving as a foundational ethical guideline for employees shortly after the company's 1998 founding. Coined during early internal discussions—initially by engineer Amit Patel in 1999 and popularized by Paul Buchheit in a 2000 or 2001 company meeting on values—it emphasized restraint in business practices, such as avoiding the insertion of advertisements into search results to maintain user trust.[14][15][9] This integration extended to high-level strategic commitments, as evidenced in the 2004 initial public offering (IPO) prospectus. Founders Larry Page and Sergey Brin explicitly referenced the principle in their letter to shareholders, stating: "We will live up to our 'don't be evil' principle by keeping user trust and not accepting payment for search results," positioning it as a long-term directive to prioritize user interests over immediate financial incentives.[16] The code required Googlers to apply the motto primarily to user service, framing it as a behavioral standard in daily operations and product decisions.[17] Within the corporate culture, the motto functioned less as a quantifiable rule and more as a prompt for internal ethical discourse. Former CEO Eric Schmidt described it in 2008 as a mechanism to "provoke internal debate over what constitutes ethical corporate behavior," rather than an enforceable "Evilmeter," thereby embedding it into decision-making processes across engineering, policy, and management teams.[18] It aligned with Google's early emphasis on innovation without moral compromise, influencing cultural norms around data handling and monetization by encouraging employees to evaluate actions against potential harm to users or societal values.[19] This approach helped cultivate a company identity centered on ethical tech development during its formative growth phase.[1]

Interpretations and Philosophical Underpinnings

Internal Google Definitions

The phrase "Don't be evil" originated internally at Google around 2001, coined by engineer Paul Buchheit during discussions on maintaining the integrity of the company's search engine amid growing commercialization pressures.[12] It was adopted as an informal motto to encapsulate a commitment to ethical decision-making, particularly avoiding actions that prioritized short-term profits over user interests, such as manipulating search rankings for payment.[1] In Google's official 2004 S-1 IPO filing, founders Larry Page and Sergey Brin elaborated on its meaning in the "Letter from the Founders," stating: "Don't be evil. We believe strongly that in the long term, we will be better served—as shareholders and in all other ways—by a company that does good things for the world even if we forgo some short term gains."[20] This definition framed the principle as a strategic imperative for sustainable success, explicitly linking it to preserving user trust by rejecting paid placements in search results and upholding transparency in operations.[21] Internally, the motto was enshrined as the opening line of Google's Code of Conduct from at least 2000 onward, serving as a foundational ethical directive without a rigid, enumerated definition to allow flexibility in application.[2] Employees interpreted it as a prompt to challenge decisions that risked compromising core values, such as algorithmic neutrality or data privacy, fostering a culture where ethical concerns could override hierarchical orders.[22] Former CEO Eric Schmidt later described its scope informally as aligning with founders' judgments, noting "Evil is what Sergey says is evil," underscoring its subjective yet user-centric orientation within the organization.[23] By 2008, the code explicitly tied adherence to the principle to employment expectations, implying violations could result in termination, though without specifying precise boundaries.[24]

Broader Ethical and Business Interpretations

The motto "Don't be evil," coined by Google engineer Paul Buchheit in 2001, has been interpreted ethically as a minimalist deontological imperative emphasizing the avoidance of harmful actions, particularly in separating advertising from unbiased information access to prioritize user trust over immediate commercial gain.[9] This negative formulation—focusing on proscribing "evil" rather than prescribing virtues—draws on broader moral philosophy, evoking theological concepts of sin while serving as a rhetorical bulwark against corporate normalization, where ethical lapses become routine in pursuit of scale and profit.[25] Critics, including former Google executive Marissa Mayer, have argued it functions more as aspirational public relations than a substantive framework, lacking specificity to address complex dilemmas like algorithmic bias or data privacy erosion.[9] In business contexts, the phrase challenged traditional shareholder primacy by implying decisions should defer to long-term societal benefit, even if it meant forgoing short-term revenue, as articulated in Google's 2004 IPO letter committing to ethical conduct for sustained shareholder value.[2] It influenced ethical cultures across internet firms, inspiring mottos like Twitter's emphasis on being a "force for good," and positioned tech companies as stewards of information fairness rather than mere profit maximizers.[25] However, its vagueness—exemplified by then-CEO Eric Schmidt's quip that "evil is whatever Sergey [Brin] says is evil"—invited subjective application, potentially enabling leaders to rationalize expansions into surveillance or censorship deals under the guise of pragmatic necessity.[25] Philosophically, interpretations extend to countering conformity as a subtle form of ethical decay, with Schmidt framing the motto as promoting tolerance and creativity against bureaucratic stagnation in high-growth environments.[25] In corporate responsibility debates, it highlights tensions between broad aspirational statements and enforceable codes, raising questions about whether such mottos foster genuine accountability or merely deflect scrutiny from data-driven harms, as seen in European autocomplete lawsuits exposing unintended reputational damage.[9] Empirical analysis suggests its enduring appeal stemmed from aligning with Silicon Valley's self-image as innovative outsiders, yet its removal in 2018 reflected maturing business pressures where ethical absolutism clashed with diversified operations under Alphabet.[25]

Evolution of the Motto

Transition Under Alphabet in 2015

On August 10, 2015, Google announced a major corporate restructuring, creating Alphabet Inc. as a new holding company with Google as its primary subsidiary focused on core internet-related businesses, while other ventures like life sciences and self-driving cars operated more independently under the Alphabet umbrella.[26] This shift, detailed in a blog post by co-founder Larry Page, aimed to provide flexibility for innovation beyond search and advertising, with Page, Sergey Brin, and Eric Schmidt leading Alphabet.[27] At the time of the announcement, Google's longstanding motto "Don't be evil"—embedded in its code of conduct since 2000—remained intact for the subsidiary, but its applicability to the broader Alphabet structure was unclear, prompting speculation that the parent company might adopt a separate ethical framework to accommodate diverse, higher-risk operations.[28] In early October 2015, Alphabet formalized its own code of conduct on its investor relations website, replacing "Don't be evil" with the directive: "Employees of Alphabet and its subsidiaries and controlled affiliates should do the right thing—follow the law, act honorably and treat each other with respect."[29] This phrasing, which applied to Alphabet's entire portfolio, emphasized legal compliance and honorable conduct over the original motto's prohibitive tone, a change Alphabet described as a maturation of ethical guidelines suitable for a conglomerate structure.[4] Google's separate code of conduct, however, continued to explicitly reference "Don't be evil" multiple times, preserving the motto for its employees and operations in the immediate aftermath of the restructuring.[30] The transition highlighted tensions in applying a unified ethical standard across Alphabet's varied subsidiaries, with the parent company's updated language viewed by some observers as less prescriptive and potentially more permissive for experimental ventures, though Alphabet maintained it aligned with Google's foundational values.[31] No formal explanation for the wording shift was provided beyond the code itself, but it coincided with the effective date of the restructuring's completion on October 2, 2015, marking the first substantive evolution of the motto under the new corporate hierarchy.[32]

Full Removal from Code of Conduct in 2018

In April or May 2018, Google revised its Code of Conduct, removing a prominent introductory paragraph that had elaborated on the "Don't be evil" motto since its early inclusion.[33] [34] The deleted section, visible in Wayback Machine archives dated May 4, 2018, stated: "Don't be evil. Why? Because we know that if we focus on the user, everything else will follow," followed by guidance on ethical decision-making when laws were ambiguous.[34] [35] Post-revision, the phrase was demoted to a single closing line at the document's end: "And remember… don’t be evil, and if you see something that you think isn’t right – speak up."[1] [36] This change shifted emphasis to other principles like "focus on the user" and "respect," which now opened the code, while eliminating explicit ties between "Don't be evil" and core operational guidance.[36] Google provided no official explanation for the update, though it occurred amid growing scrutiny over projects like Maven, a Pentagon AI contract criticized internally for conflicting with ethical standards.[33] The revision followed the 2015 Alphabet restructuring, where "Do the right thing" became the parent company's motto, but Google's code had retained "Don't be evil" until this point.[35] Critics, including tech journalists, interpreted the move as diluting a once-central ethical anchor, potentially signaling a prioritization of business interests over moral imperatives.[37] However, the retained endnote preserved a nominal reference, distinguishing the 2018 edit from a complete excision.[33]

Applications in Practice

Instances of Alignment with the Motto

One prominent instance occurred in January 2010, when Google announced it would cease censoring search results on its Chinese platform, google.cn, following sophisticated cyberattacks on its infrastructure that targeted Gmail accounts of Chinese human rights activists. The company cited these hacks, attributed to entities within China, alongside its unwillingness to continue filtering content in violation of its commitment to unrestricted information access and user privacy, as reasons for reviewing its presence in the mainland market.[38] By March 2010, Google redirected Chinese users to its uncensored Hong Kong-based service, google.com.hk, prioritizing ethical standards over continued market dominance in the world's largest internet user base, a move explicitly linked by executives to the "Don't be evil" principle of avoiding complicity in suppressing free expression.[39] [40] Another example unfolded in early 2006, when the U.S. Department of Justice subpoenaed Google for one week's anonymized search query logs and associated URLs to support a study on child pornography prevalence online and the efficacy of web filters. Google resisted the broad request, arguing it risked exposing proprietary algorithms, user search patterns, and potentially identifiable data, which could undermine trust in its privacy protections.[41] In March 2006, a federal judge ruled partially in Google's favor, quashing the demand for full query data while allowing limited URL production, thereby safeguarding user anonymity without full compliance. This stance was presented by Google as consistent with its motto, emphasizing resistance to government overreach that could erode core values of data security and non-disclosure beyond legal necessities.[41] These actions demonstrated alignment through forgoing short-term gains—such as retaining China's 300 million users or yielding to U.S. authorities—for long-term adherence to principles of informational integrity and privacy, though critics noted partial compromises, like initial entry into China with self-censorship in 2006.[40]

Alleged Violations and Criticisms

Critics have frequently invoked Google's "Don't be evil" motto to challenge the company's involvement in ethically contentious projects, particularly those perceived to prioritize revenue over moral considerations. In April 2018, more than 3,100 Google employees signed an internal petition protesting the company's participation in Project Maven, a U.S. Department of Defense program using artificial intelligence to interpret drone surveillance footage, asserting that such work risked enabling lethal applications and contradicted the motto's ethical imperative.[42] [43] The backlash, which included resignations from at least a dozen staff members, prompted Google to decline further Maven contracts upon renewal in June 2018, though the company maintained the work did not involve weaponization.[44] [45] Project Dragonfly drew similar internal condemnation in 2018, as employees argued that developing a censored search engine compliant with Chinese government restrictions on topics like Tiananmen Square and political dissent would facilitate surveillance and suppress information, directly undermining the "Don't be evil" principle.[46] An open letter signed by Google workers and supported by Amnesty International highlighted risks to user privacy and human rights, contributing to the project's termination, as confirmed by Google executive Karan Bhatia in July 2019 testimony before the U.S. Senate Judiciary Committee.[47] [48] In November 2021, three former Google engineers filed a lawsuit alleging unlawful termination for adhering to the "Don't be evil" directive in the company's code of conduct, which they claimed imposed a contractual duty to report and oppose unethical activities, including those related to Maven and broader labor organizing efforts.[24] [49] The plaintiffs contended that Google systematically retaliated against dissent to protect profits, effectively abandoning the motto after it began "costing money and driving workers to organize." Google disputed the claims, arguing the motto did not create enforceable obligations, and the case underscored tensions between employee activism and corporate policy.[50] Broader allegations have linked privacy practices to violations of the motto's spirit, such as a September 2025 federal jury verdict holding Google liable for invading user privacy through unauthorized data collection, awarding $425 million in a class-action suit over misrepresentations of browsing protections.[51] Antitrust scrutiny has similarly referenced the motto, with critics arguing that Google's monopolistic control of search—affirmed in an August 2024 U.S. District Court ruling finding illegal maintenance of dominance via exclusive deals—prioritized market power over fair competition, diverging from early ethical commitments.[52] [53] Google has countered that its practices benefit consumers through innovation, not harm, and that the motto evolved to reflect maturing operations rather than hypocrisy.[54]

Legal and Employee Controversies

Shareholder Lawsuits Referencing the Motto

In January 2019, shareholder James Martin filed a derivative lawsuit against Alphabet Inc. and its officers and directors, including Larry Page, Sergey Brin, and Sundar Pichai, alleging breaches of fiduciary duty, unjust enrichment, and corporate waste stemming from the approval of multimillion-dollar severance packages to executives accused of sexual misconduct.[55] The complaint detailed how Andy Rubin, creator of Android, received a $90 million exit package and $150 million in stock grants in 2014 despite an internal investigation confirming credible allegations of coercing an employee into oral sex, and how Amit Singhal received tens of millions in severance in 2016 after similar substantiated harassment claims.[56] These actions were portrayed as fostering a culture of tolerance for misconduct, leading to employee walkouts involving over 20,000 staff on November 1, 2018, and exposing the company to regulatory scrutiny, class actions, and reputational damage.[57] The filing directly invoked Google's "Don't be evil" motto to underscore the hypocrisy, stating that defendants "have abandoned Google’s founding principle of ‘Don’t be evil’ by tolerating and concealing executive misconduct" and contrasting it with the company's touted ethical standards.[55] It argued that the board's dual standards contradicted public commitments to high ethics under mottos like "Don’t Be Evil" and "Do the Right Thing," resulting in wasted assets and diminished shareholder value.[55] Subsequent consolidated actions, including an amended complaint filed August 16, 2019, by pension funds such as the Northern California Pipe Trades Pension Plan in Santa Clara Superior Court (Case No. 19CV341522), reinforced these claims and referenced the motto in describing protest signage: "Don’t be evil, protect victims, not harassers."[58] The suits contended that leadership's protection of accused executives violated the code of conduct's spirit, which had long emphasized "don’t be evil," and contributed to systemic discrimination, pay gaps, and retaliation against protesting employees.[58] A October 2020 court order for preliminary settlement approval noted the motto's historical role in the code of conduct amid these allegations.[59]

Internal Employee Actions and Firings

In August 2017, Google fired senior software engineer James Damore following the circulation of his internal memorandum, "Google's Ideological Echo Chamber," which critiqued the company's diversity training and hiring practices, attributing gender disparities in STEM fields partly to biological differences in interests rather than solely systemic bias.[60] Damore's subsequent lawsuit, filed in January 2018, alleged unlawful discrimination against conservative, white, and male employees, claiming Google's actions violated its "Don't be evil" motto by fostering an ideologically uniform environment that punished dissenting views on personnel policies.[61] His legal team argued that such discrimination represented the antithesis of the motto's intent, with counsel Harmeet Dhillon stating there was "nothing more evil" than managers refusing to hire or promote based on political ideology.[62] On November 1, 2018, roughly 20,000 Google employees across 50 offices worldwide staged a coordinated walkout protesting the company's handling of sexual harassment and misconduct claims, including multimillion-dollar exit packages for executives like Andy Rubin despite substantiated allegations.[63] Participants displayed signs referencing "Don't be evil," framing the protests as a defense of the motto against perceived ethical lapses in accountability and transparency.[64] In the following months, walkout organizers reported retaliation, including role changes and demotions; by 2019, Google terminated at least two key figures involved in related labor organizing, such as Claire Stapleton and Stephanie Gilchrist, prompting a National Labor Relations Board investigation into allegations of unlawful interference with protected concerted activities.[65][66] In November 2021, three former Google software engineers—Kirsten Jones, Holly Elmore, and Brooke Cikowski—filed a lawsuit asserting they were wrongfully terminated in 2019 and 2020 for organizing internal protests against company contracts with oil and gas firms (e.g., ExxonMobil) and drone surveillance technologies, actions they claimed aligned with the "Don't be evil" commitment to avoid complicity in environmental harm and military applications.[24][49] The suit contended that the motto, embedded in Google's code of conduct during their tenure, imposed a contractual duty to report and oppose unethical practices, and that their firings—framed by Google as disruptions to workplace operations—breached this obligation while suppressing employee activism on moral grounds.[67] These cases highlighted tensions between employee invocations of the motto as a ethical safeguard and Google's enforcement of conduct policies prioritizing operational continuity over internal dissent.

Legacy and Contemporary Relevance

Cultural and Industry Impact

The phrase "Don't be evil" permeated public discourse as a shorthand for the idealism of early internet companies, positioning Google as a benevolent innovator committed to user-centric principles over unchecked commercialism. Coined informally around 2000 and formalized in the company's code of conduct by 2004, it encapsulated a countercultural ethos amid the dot-com era's excesses, influencing perceptions of tech firms as forces for societal good rather than mere profit engines.[1] This framing elevated expectations for ethical conduct, with the motto frequently cited in journalistic accounts of Silicon Valley's self-image as a moral alternative to traditional corporate power structures.[68] In media and popular culture, the slogan evolved into a ironic critique tool, deployed to underscore alleged hypocrisies in Google's operations. For instance, a 2012 browser extension developed with input from platforms including Facebook, MySpace, and Twitter explicitly referenced "Don't be evil" to challenge Google's search dominance and antitrust practices, framing it as a jab at the company's deviation from its professed ideals.[69] Books such as Rana Foroohar's 2019 Don't Be Evil: The Government's Quest to Contain Big Tech, which analyzes the sector's betrayal of founding tenets, further entrenched the phrase in narratives of tech's ethical erosion, drawing on the motto to illustrate tensions between innovation and accountability.[70] Such references proliferated in outlets examining data surveillance and algorithmic biases, where the slogan served as a benchmark for evaluating corporate integrity amid scandals like privacy breaches documented since the mid-2000s. Within the technology industry, "Don't be evil" exerted a normative influence, prompting competitors and startups to incorporate similar ethical declarations into their cultures and public messaging. Analyses of high-tech ethics highlight its role in fostering broader discussions on responsibility, extending its reach to shape mottos and policies at firms beyond Google by emphasizing harm avoidance in product design and data handling.[25] This diffusion contributed to a temporary elevation of moral rhetoric in Silicon Valley, where the phrase's simplicity resonated as a litmus test for alignment between business models and public welfare, though empirical critiques later revealed inconsistencies, such as in advertising practices that prioritized revenue over neutrality.[68] By the 2010s, the motto's legacy manifested in industry-wide scrutiny, with reports like the 2023 Tech Oversight Project's examination of Google's 25-year arc attributing heightened demands for transparency and antitrust reforms partly to the unmet standards it popularized.[71]

References in Ongoing Antitrust Debates

In the U.S. Department of Justice's (DOJ) antitrust case against Google, initiated in October 2020 and culminating in an August 2024 ruling by Judge Amit Mehta that Google unlawfully maintained a monopoly in general search services through exclusive default agreements, the former motto "Don't be evil" has surfaced in legal commentary and trial coverage as a rhetorical contrast to alleged anti-competitive tactics. Critics, including DOJ arguments highlighting Google's $26.3 billion in payments to partners like Apple in 2022 to preserve default search status, have invoked the motto to argue that such practices prioritize market entrenchment over fair competition, echoing early Google founders' emphasis on ethical innovation. During the parallel DOJ ad technology antitrust trial, which began in September 2024 and addresses Google's dominance in ad auctions via tools like DoubleClick and AdX—handling over 90% of display ad auctions on its platform—the motto has been cited in analyses to underscore a shift from aspirational ethics to "succeed at all costs" strategies, such as acquiring competitors and restricting data access to rivals. Observers noted that internal documents revealed during testimony, including revenue projections from monopolistic control, contradicted the motto's implied restraint, with one report framing it as a "footnote" amid aggressive monetization pursuits.[72][73] In European Union proceedings, including ongoing appeals of fines totaling €8.2 billion for abuses in shopping search (2017), Android distribution (2018), and ad tech (2024), the motto has been referenced in regulatory critiques and academic discourse to question gatekeeper responsibilities. For example, post-2017 shopping case analyses argued that favoring Google's services in search results violated neutrality principles akin to "don't be evil," with the European Commission emphasizing equal access to prevent self-preferencing that harms smaller competitors.[74][75] These references persist in remedy phases, where proposals for structural divestitures invoke the motto to advocate for accountability, though Google maintains its practices foster efficiency rather than evil intent.

References

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  19. 11.1: Decision-Making Culture: The Case of Google
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  21. IPO Letter - Alphabet Investor Relations - Investors - Founder's Letters
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  23. What Is 'Evil' to Google? | Ian Bogost
  24. Ex-Google workers sue company, saying it betrayed 'Don't Be Evil ...
  25. [PDF] “Don't Be Evil” and Beyond for High Tech Organizations: - PhilArchive
  26. How Google Became Alphabet, From A to Z - WIRED
  27. Why Google is restructuring, why the name Alphabet and how it ...
  28. Seven Things We Still Don't Know About Alphabet, The New Google
  29. Google parent Alphabet codifies doing the right thing - Phys.org
  30. Alphabet drops Google's 'don't be evil' in favor of 'do the right thing ...
  31. Alphabet replaces Google's 'Don't be evil' with 'Do the right thing'
  32. Alphabet, now Google's overlord, ditches 'Don't be evil' for 'do the ...
  33. Google seems to have removed most mentions of 'Don't be evil' from ...
  34. 'Don't be evil' removed from Google's code of conduct, except one line
  35. Google erases 'Don't be evil' from code of conduct after 18 years
  36. Google's "Don't Be Evil" No Longer Prefaces Code of Conduct
  37. Google removes 'Don't Be Evil' motto from its Code of Conduct
  38. Google, Citing Attack, Threatens to Exit China - The New York Times
  39. Google quits censoring search in China - CNN.com
  40. How Google took on China—and lost | MIT Technology Review
  41. Google Resists U.S. Subpoena of Search Data - The New York Times
  42. 'The Business of War': Google Employees Protest Work for the ...
  43. Google employees protest Pentagon partnership to CEO Sundar ...
  44. 3 Years After the Maven Uproar, Google Cozies to the Pentagon
  45. Google employees resign in protest against Air Force's Project Maven
  46. Read Google employees' open letter protesting Project Dragonfly
  47. Confirmed: Google Terminated Project Dragonfly, Its Censored ...
  48. Google has “terminated” its project to build a search engine for China
  49. Lawsuit: Google employees were fired for upholding “Don't be evil ...
  50. When Employees 'Do No Evil,' Google Fires Them - Marker - Medium
  51. Google must pay $425 million in class action over privacy, jury rules
  52. A judge has branded Google a monopolist, but AI may bring about ...
  53. Google is a monopoly and judges want to fix that, but outcomes are ...
  54. Google: From 'don't be evil' to target of DOJ antitrust lawsuit
  55. [PDF] Scanned with CamScanner
  56. https://www.nytimes.com/2018/10/25/technology/google-sexual-harassment-andy-rubin.html
  57. https://www.wsj.com/articles/google-exposed-user-data-feared-repercussions-of-disclosing-to-public-1539017194
  58. [PDF] 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... - Cohen Milstein
  59. [PDF] 0N OCTOBER 22, 2020 - Cohen Milstein
  60. Google fired James Damore for a controversial gender memo—now ...
  61. Google fires James Damore for criticizing diversity program
  62. Ex-Google employee sues company for discriminating against 'white ...
  63. Google Walkout: Employees Stage Protest Over Handling of Sexual ...
  64. “Don't Be Evil”: Collective Action and Employee Prosocial Activism
  65. Demoted and sidelined: Google walkout organizers say company ...
  66. Google Employees Say They Faced Retaliation After Organizing ...
  67. Google engineers claim they were fired for following its 'don't be evil ...
  68. Google's "Don't Be Evil" Motto: Implications for the Ethical Cultures of ...
  69. Facebook, Myspace and Twitter chide Google with 'Don't be evil' add ...
  70. Don't Be Evil review – how the tech giants have become too big to fail
  71. REPORT: Google at 25: From “Don't Be Evil” To ¯\_(ツ)
  72. How Google made the ad tech industry revolve around itself
  73. Google antitrust trial reveals the 'succeed at all costs' culture behind ...
  74. Don't be evil: Is Google abusing its power? | TSE
  75. EU Shopping Judgment: What Does Equal Access to Google's ...
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