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Coupa
Coupa
from Wikipedia

Coupa Software Incorporated is an American technology platform for AI-driven total spend management and supply chain.[2][3][4] The company is headquartered in Foster City, California with offices throughout Europe, Latin America, and Asia Pacific. Coupa helps companies gain visibility into and control over how they spend money, optimize supply chains, and manage cash.[5]

Key Information

In 2016, Coupa Software went public on the Nasdaq, trading as COUP.[6] It was taken private by Thoma Bravo in February 2023.[7] Leagh Turner became CEO of Coupa in November 2023.[8][9]

History

[edit]

Dave Stephens and Noah Eisner[10] founded Coupa in 2006. Rob Bernshteyn took over as Coupa's CEO in February 2009.[11] In September 2009, Coupa secured a $7.5 million Series C funding round.[12]

In May, Ariba, a unit of SAP and a competitor of Coupa, filed a lawsuit alleging that Coupa misappropriated Ariba trade secrets.[13][14] Also in 2014, the company expanded globally, announcing new operations in Dublin, Ireland.[15]

In February 2015, Coupa acquired the assets of ZenPurchase, an enterprise procurement software company,[16] as well as acquiring InvoiceSmash, an e-invoicing vendor,[17] and TripScanner,[18] an open booking vendor, in July.[19] On September 24, 2015, Ariba and Coupa settled their lawsuit. Coupa acknowledged its possession of Ariba information and is required to abide by certain procedures to prevent any misappropriation in the future. Coupa paid Ariba an undisclosed amount.[13][14]

In January 2016, Coupa acquired Contractually, a cloud-based contract management solution.[20]

In 2020, Coupa acquired AI supply chain design company LLamasoft.[21]

In 2021, Coupa debuted its new venture capital fund, Coupa Ventures.[22]

In May 2022, Coupa added analysis features to its procurement management software to track Scope 1, 2 and 3 emissions reductions and how these contribute to supplier sustainability goals.[23]

In December 2022, Thoma Bravo outbid Vista Equity Partners to announce its acquisition of Coupa for $6.15 billion in cash, and a total enterprise value of $8 billion.[24]

In May 2023, Rob Bernshteyn departed as CEO after 14 years as CEO and chairman;[25] Leagh Turner subsequently became CEO of Coupa in November 2023. Turner most recently served as co-CEO of Ceridian.[8][9]

In September 2024, Salvatore Lombardo joined the company as Chief Product and Technology Officer.[26][27]

Technology

[edit]

Coupa’s public cloud-based total spend management manages transactions across procurement, payment, and supply chain.[3][28] Coupa's platform “makes margins multiply” through its community-generated AI, leveraging $7 trillion of indirect and direct spend in anonymized customer data to make agentic AI recommendations for improving business decisions.[3][29][30][31] The collection of this data provides community-powered KPIs[32] and connects 3,500 buyers to over 10 million suppliers,[33][34] including Caterpillar,[35] The Coca-Cola Company,[36] Adidas,[37] Amazon,[38] BNP Paribas,[39] TD Bank, and Microsoft.[40][41]

In 2006, its first free open-source product, Coupa Express, was built using RoR.[42] In 2007, the company launched a SaaS (Software-as-a-service) product called Coupa On Demand for SMBs (small and midsize businesses).

In November 2011, Coupa released its first spend analysis product called Coupa Spend Optimizer.[43][44]

In April 2014, Coupa introduced Coupa Inventory, a portal for viewing inventory availability when ordering, to reduce wasteful spending.[45]

With Coupa's acquisition of LLamasoft in 2020, the company added AI-powered supply chain design to its platform.[46][47]

In February 2022, Coupa launched Community.ai, which benchmarks data to embed performance feedback, operational support, and prescriptive recommendations.[48][49] Coupa received its FedRAMP Moderate certification in March 2022.[50]

In 2023, the “Coupa supply chain collaboration solution” was introduced; this direct spend management solution creates a collaboration layer between buyers and suppliers on the platform in order to decrease operational business risks.[51]

In September 2024, Coupa Navi was launched, a generative AI agent that provides real-time navigation and support for business queries. Contract Intelligence was also released, which is powered by AI to provide risk-informed clause recommendations, legal agreement summaries, and automated record keeping.[52][53]

In 2024, Coupa’s CPTO announced the development of an autonomous “AI agent” network to manage data objects, interact with buyers and sellers, and provide transaction recommendations as needed.[27]

References

[edit]
[edit]
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from Grokipedia
Coupa Software Incorporated is an American multinational that provides an AI-native cloud-based platform for total spend management, enabling businesses to automate and optimize , invoicing, reporting, payments, and processes. Founded in February 2006 and headquartered in , Coupa was acquired by in 2023 and is now privately held. It leverages $8-9 trillion in community spend data from its two-sided network to deliver actionable insights, mitigate risks, and drive cost savings for enterprises globally. The company's mission is to make margins multiply through total spend management, helping organizations maximize spend under management while building resilient, risk-aware supply chains. Coupa's platform integrates to automate workflows across , , and supplier management, offering features like spend analysis, lifecycle management, and supplier sourcing. With a global footprint including offices in , , , , and , the company serves over 3,200 customers, from small businesses to enterprises, facilitating nearly $0.5 trillion in annual spend. Under the leadership of CEO Leagh Turner since 2023, Coupa has expanded through strategic innovations and partnerships, emphasizing ESG principles and in its operations. As of 2026, the platform has evolved with the January 2026 (R44) release, which introduced Coupa Orchestrator, a drag-and-drop tool for designing custom end-to-end workflows across procurement, finance, supplier management, and other areas. Additional R44 features include AI-driven suggestions for requisitions, unified workbench tasks for resolving purchase order transmission issues, and enhanced supplier portal controls to streamline data management. Accounting integrations remain supported via the Coupa App Marketplace with pre-built ERP connectors (e.g., NetSuite, Sage Intacct); file-based integrations require AES256 encryption due to the deprecation of older ciphers. The platform continues to evolve with AI agents for autonomous , including recent launches for sourcing, , and , positioning Coupa as a leader in the business spend management software market. Coupa was named a Leader in the 2026 Gartner Magic Quadrant for Source-to-Pay Suites (third consecutive year), placing highest on Ability to Execute.

Overview

Company Profile

Coupa Software Incorporated is an American specializing in cloud-based business spend management solutions. Founded in 2006 by Dave Stephens and Noah Eisner in , the company has evolved from a startup focused on innovations into a major provider serving global organizations. Headquartered in Foster City, California, Coupa operates as a privately held company following its acquisition by private equity firm Thoma Bravo in 2022. As of 2025, it employs approximately 3,400 people worldwide and maintains a strong market position in the source-to-pay and spend management sector, recognized as a leader by industry analysts. The company's primary revenue streams derive from software-as-a-service (SaaS) subscriptions, enabling customers to manage procurement, invoicing, payments, and supply chain operations through its unified platform. At the time of its 2022 acquisition, Coupa was valued at approximately $8 billion, reflecting its scale and impact.

Mission and Core Values

Coupa's mission is to build the network that powers the future of trade by connecting buyers and sellers in a two-sided network for total spend management. This approach leverages over $8 trillion in real transactional data to enable smarter, more efficient global commerce. The company's core values guide its operations and culture, emphasizing drive success for all stakeholders, ownership of results, cultivation of belonging, and building tomorrow together. These values reflect commitments to through forward-thinking development, customer success by prioritizing value delivery for clients and partners, and integrity via ethical practices and transparency. Coupa integrates an ESG focus into these values, with initiatives aimed at platform to reduce carbon emissions, foster equitable communities through inclusion and volunteerism (over 3,500 hours in 2024), and uphold principles like responsibility and net-zero emissions by FY2041. Coupa's vision centers on AI-native platforms that revolutionize and by creating an autonomous spend network. This vision manifests in business practices such as community-generated AI, where insights from collective transactional data power trusted, purpose-built tools for spend optimization and .

History

Founding and Early Development

Coupa was founded in 2006 by Dave Stephens, a former executive and founding CEO of Coupa, and Eisner, an engineer with deep technical expertise from his time at , both of whom had worked on applications there. The duo aimed to address longstanding inefficiencies in by developing open-source solutions that would democratize access to robust purchasing tools for businesses, starting with Coupa Express, a freely downloadable requisition and system built on a stack. This initial product launched amid the burgeoning era, positioning Coupa as an innovator targeting small and medium-sized enterprises underserved by complex, on-premise systems. In 2007, Coupa pivoted from its open-source model to a software-as-a-service (SaaS) offering, driven by market demands for scalable, hosted solutions that reduced implementation barriers and provided ongoing support. The company secured its Series A funding of $1.5 million in March 2007, led by BlueRun Ventures, followed by a $6 million Series B round in April 2008 led by with participation from BlueRun, and a $7.5 million Series C in September 2009 involving both prior investors. These early rounds, part of a cumulative pre-IPO totaling approximately $167.5 million from backers including Mohr Davidow Ventures, enabled product refinement and initial customer acquisition, with the SaaS platform focusing on automating processes like requisitioning and approvals. Early development was marked by significant challenges, including fierce competition from entrenched legacy providers such as and , whose comprehensive but rigid systems dominated large organizations and created high switching costs for potential customers. Coupa's founders sought to differentiate by emphasizing user-friendly interfaces akin to consumer sites, tackling root causes of adoption failures like poor usability and integration issues, though securing traction in a market favoring established incumbents required persistent iteration on the platform's core functionalities.

Growth and Key Milestones

Following its , Coupa experienced significant scaling through successive rounds that fueled product development and market expansion. The company secured $22 million in its Series E round in May 2012, led by Crosslink Capital, to enhance its cloud-based capabilities. In June 2015, Coupa raised $80 million in a growth equity round led by Associates, which supported international expansion and platform enhancements. By the time of its in 2016, Coupa had amassed approximately $169 million in total private across multiple rounds, enabling it to build a robust for spend . Coupa's growth was marked by strategic partnerships and widespread customer adoption among major enterprises. Integrations with leading ERP systems like and , as well as e-commerce platforms such as Amazon Business, allowed seamless connectivity for and spend tracking. By the early 2020s, the platform had been adopted by over 2,000 global customers, including companies like Hilton and , which leveraged Coupa for end-to-end spend visibility and optimization. These partnerships not only expanded Coupa's ecosystem but also drove network effects, with the platform processing billions in annual spend data. Product evolution played a central role in Coupa's expansion, transforming it from a core tool into a comprehensive spend suite. In the mid-2010s, Coupa introduced modules for and invoicing, enabling automated approval workflows and compliance. By 2017, it launched Coupa Pay, an embedded payments solution that enabled businesses to process payments directly within the Coupa spend management platform without leaving the system, integrating dynamic discounting and supplier financing to accelerate . Further advancements included features around 2019, allowing users to monitor disruptions and optimize sourcing in real time. These expansions broadened Coupa's appeal, shifting focus from tactical purchasing to strategic financial operations. The company garnered notable industry recognition for its innovative approach. Coupa was consistently positioned as a Leader in the for Suites, achieving this status for the sixth consecutive year by 2021, due to its strong vision and execution in cloud-based solutions. Additional accolades included leadership in Gartner's assessments for source-to-pay capabilities, underscoring its impact on enterprise efficiency. Pre-IPO, Coupa demonstrated robust financial momentum, reaching over $100 million in annual recurring by 2018, with total revenues hitting $186.8 million—a 40% year-over-year increase driven by subscription growth and module upsells. This milestone reflected the platform's scalability and deepening penetration in mid-to-large enterprises, setting the stage for sustained market leadership.

IPO and Acquisition

Coupa Software went public on October 6, 2016, listing on the Global Market under the ticker symbol "COUP." The was priced at $18 per share, with 8.51 million shares sold, raising approximately $153 million in gross proceeds, including the full exercise of an overallotment option. This IPO followed strong revenue growth in prior years, enabling the company to access public markets for further expansion. Following the IPO, Coupa's stock experienced significant appreciation, peaking at $369.92 per share on February 18, 2021, which propelled its to over $20 billion at that time. The company's shares traded publicly until its delisting in early 2023, reflecting robust investor interest in its business spend management platform during a period of rapid adoption of cloud-based solutions. In December 2022, , a leading focused on software investments, announced its acquisition of Coupa for $8 billion in an all-cash transaction, valuing shares at $81 each—a 77% premium over the then-current trading price. The deal closed on February 28, 2023, resulting in Coupa's delisting from and transition to private ownership. 's strategy emphasized leveraging its expertise to accelerate , particularly in AI-driven capabilities, and to support global market expansion. Under private equity ownership, Coupa has continued to innovate, with notable developments including the October 2025 acquisition, announced on October 6, of Scoutbee, an AI-powered supplier discovery platform, to enhance intelligence and integration across its . These post-acquisition integrations have focused on embedding advanced AI features to improve spend visibility and for customers worldwide.

Products and Services

Business Spend Management Platform

Coupa's Business Spend Management Platform serves as a unified, AI-native SaaS solution for total spend management, integrating processes across , , , and payments to streamline enterprise spending. This cloud-based platform enables organizations to manage both direct and indirect spend comprehensively, spanning the full lifecycle from sourcing and to invoicing and payments. It is informed by over $8 trillion in trusted transactional data, drawn from a vast global dataset that informs decision-making and uncovers spending efficiencies. In November 2025, Coupa launched new AI agents to enhance autonomous decision-making in source-to-pay processes. In January 2026, the R44 release introduced Coupa Orchestrator, a drag-and-drop tool that enables business process owners to design, deploy, and manage custom end-to-end workflows across procurement, finance, supplier management, and other areas, enhancing procure-to-pay (P2P) automation and accounting-related processes. Additional R44 features include AI-driven suggestions for requisitions, a unified workbench for resolving purchase order transmission issues, and enhanced supplier portal controls to streamline data management. Prior 2025 releases (R41–R43) did not introduce major new accounting-specific integration workflows, though general P2P automation and ERP syncing capabilities continued. Central to the platform's design is its two-sided network model, which connects more than 10 million buyers and suppliers worldwide, fostering collaborative transactions and exchange. This allows enterprises to leverage community-generated insights for optimized supplier discovery and relationship . By providing end-to-end into spend activities, the platform delivers key benefits including substantial cost savings through automated sourcing and tools, enhanced compliance via enforcement and monitoring, and actionable for strategic oversight. Deployed exclusively in the with a single , it ensures seamless for multinational operations, supporting rapid global expansion without on-premises infrastructure.

Key Modules and Features

Coupa's Business Spend Management platform encompasses several interconnected modules designed to optimize procurement, payments, expenses, supply chains, contracts, and analytics, enabling organizations to manage spend efficiently across the procure-to-pay lifecycle. The procurement module facilitates end-to-end sourcing, request for proposals (RFPs), and supplier management by connecting these processes with contracting and purchasing for streamlined operations. It supports agile configurations via a no-code user interface, allowing customization of RFP workflows, while providing a unified supplier portal for real-time performance tracking and AI-driven prioritization of preferred suppliers. Automation within this module includes guided buying to preferred vendors, ensuring compliance and reducing manual efforts. Payments and invoicing features are handled through the (AP) automation module, which includes Coupa Pay, an embedded payment solution that enables businesses to process payments directly within the Coupa spend management platform without leaving the system. Coupa Pay supports multiple payment methods, including virtual cards, ACH, wire transfers, and checks, along with global electronic payments. Key financial automation features include accounts payable automation, invoicing, payments, expense management, fraud detection, and treasury/cash management, powered by agentic AI for faster decisions and compliance. Key features include real-time payment tracking, automated reconciliation, improved cash flow visibility, integration with banking partners for seamless execution, reduced manual effort, enhanced compliance, and accelerated supplier payments. The module integrates with Coupa's Treasury & Cash Management for real-time cash visibility, forecasting, and liquidity optimization across subsidiaries, currencies, and accounts. The module incorporates compliance checks via Compliance as a Service (CaaS), providing global e-invoicing and tax compliance solutions supporting regulations in over 50 countries with automated data capture, compliant archiving, VAT/GST handling, and integrations via the Coupa App Marketplace. It handles e-invoicing, tax regulations like VAT and withholding taxes in over 50 countries, and detection through tools such as SpendGuard™ that issues alerts for anomalies. Coupa supports compliance with upcoming 2026 e-invoicing mandates, including mandatory B2B e-invoicing in Belgium from January 1, reception in France from September 1, Poland from February 1, and Phase 1 in the UAE from July. This enhances visibility and enables early payment discounts to strengthen supplier relationships. The AP automation module also supports invoice import functionality through CSV files for bulk processing of invoices. The invoiceheader CSV file, used for importing the header information of invoices, has the following required fields:
  • number: Unique invoice number
  • supplier: Supplier name or supplier number/ID
  • invoice-date: Date the invoice was issued
  • due-date: Payment due date
  • currency: 3-letter currency code (e.g., USD)
  • payment-term: Payment term name (e.g., Net 30)
  • total: Total invoice amount
  • bill-to-address-code: Code for the bill-to address
Additional fields, such as tax-amount, shipping-amount, or order (PO number), may be required depending on the specific Coupa instance configuration, invoice type, or applicable business rules. Users should always refer to their specific Coupa instance's import template or official documentation for the exact required fields and formats. Expense management is a mobile-first module that streamlines reimbursements and enforces policies using (OCR) for receipt processing and integration with banking systems to bypass traditional cycles. It includes real-time policy compliance enforcement with audit algorithms for global standards, including per diems and VAT, alongside monitoring with over 12 expense-specific alerts to prevent policy violations and duplicates. Features like SmarterTrip allow on-the-go tracking of mileage and expenses, improving employee efficiency and satisfaction. The and module integrates and performance tracking by linking contracts with supplier profiles for automated milestone alerts and built-in risk scoring. It uses AI for metadata extraction, , and risk-informed recommendations during drafting and negotiations in tools like , ensuring compliance through a centralized repository that validates invoices against contracted terms. This setup supports resiliency by enabling data flow from sourcing to , with visibility into supplier performance and potential disruptions. Reporting and analytics dashboards provide customizable insights into spend patterns, offering out-of-the-box reports and AI-powered spend across direct and indirect categories. Users can access community-driven from trillions in transactions for predictive insights on cost savings, detection, and overall spend visibility, with tools to create custom reports faster through embedded agents. Integrations are facilitated through robust APIs that connect the platform with (ERP) systems such as , , and Workday, ensuring seamless synchronization for , payments, and without disrupting existing infrastructure. These APIs support bidirectional flows, enabling real-time updates and across ERP environments like and EBS. Accounting integrations remain supported via pre-built ERP connectors in the Coupa App Marketplace (e.g., NetSuite, Sage Intacct); file-based integrations require AES256 encryption following the deprecation of older ciphers in the R44 release.

Technology

Platform Architecture

Coupa's platform is built on a cloud-based, multi-tenant (SaaS) architecture, hosted entirely on (AWS) since its inception in 2006. This infrastructure spans multiple AWS regions, including US East, , , , and Asia, with each region utilizing 2-5 Availability Zones for and data residency compliance. The multi-tenant model ensures data isolation for each customer through separate workers, database schemas, and S3 storage buckets, preventing any co-mingling of tenant data while enforcing access via authenticated sessions and AWS Security Groups. The architecture employs a design to enhance and , allowing independent development and deployment of components such as , invoicing, and sourcing services. Built on with a stateless on hardened servers, this approach supports seamless scaling as transaction volumes increase without proportional growth in headcount. Performance is optimized for low latency, requiring minimal bandwidth of 40-45 Kbps per connection and compressing pages to approximately 10 KB, enabling responsive handling of high-volume spend management transactions across global enterprises. Security is embedded throughout the platform, achieving SOC 2 Type II compliance alongside SSAE 18 standards, with data encrypted using AES-256 both in transit and at rest. As of the January 2026 release, file-based integrations require AES-256 or stronger encryption ciphers following the deprecation of older ciphers. (RBAC) governs user permissions, integrating with (SSO) protocols like and LDAP to restrict access based on predefined roles. Additional measures include automated scanning via tools like and biannual penetration testing, including through crowd-sourced bug bounty programs via , ensuring robust protection for sensitive financial data. For extensibility, Coupa provides an open RESTful API supporting XML for real-time data exchange, alongside capabilities for event-driven integrations and flat-file options for . This enables custom connections with systems like and , as well as third-party applications, without disrupting the core platform. The design facilitates three major releases per year, allowing upgrades with minimal downtime while maintaining backward compatibility for integrations.

AI and Data Analytics Integration

Coupa's AI integration leverages community-generated derived from over $8 trillion in anonymized transactional across a network of more than 10 million buyers and suppliers, enabling predictive insights that enhance spend management decisions. This vast dataset, accumulated over 19 years, powers tailored recommendations and benchmarks by analyzing patterns in direct and indirect spend without compromising user . By aggregating and anonymizing this community , Coupa's AI delivers actionable foresight into market trends, savings opportunities, and mitigation strategies, distinguishing it from traditional analytics reliant on isolated organizational . Machine learning algorithms within Coupa's platform apply predictive modeling for spend forecasting, projecting future expenditures based on historical patterns and external benchmarks to optimize budgeting and resource allocation. These models also facilitate fraud detection through continuous transaction monitoring, where anomalies such as unusual payment patterns or duplicate invoices are flagged in real time via tools like SpendGuard. Additionally, machine learning supports supplier recommendations by evaluating performance metrics, risk profiles, and alignment with organizational goals like ESG compliance, helping procurement teams select optimal partners efficiently. Natural language processing (NLP) capabilities enable automated analysis of , such as contracts and invoices, by extracting key terms, obligations, and potential risks to streamline compliance and negotiation processes. For instance, NLP algorithms parse contract language to identify cost-saving clauses or red flags, reducing manual review time and enhancing search functionality across document repositories for rapid retrieval of relevant information. Coupa's analytics tools provide real-time dashboards that visualize spend data with integrated anomaly detection, alerting users to deviations like unexpected price spikes or unauthorized vendors through automated notifications. These dashboards aggregate insights from procure-to-pay processes, offering interactive visualizations that support proactive decision-making without requiring extensive data preparation. In 2025, Coupa enhanced its AI framework with over 100 new features, including agentic AI agents for autonomous task orchestration, to accelerate in and by fostering across supply chains. These updates, highlighted in industry analyses, emphasize multi-agent systems that dynamically match buyer-supplier needs, boosting productivity and enabling scalable automation in global operations. In January 2026, the R44 release introduced the Coupa Orchestrator, a drag-and-drop tool enabling the design of custom end-to-end workflows across procurement, finance, supplier management, and related areas, building on the platform's agentic AI-native capabilities to automate complex processes and enhance procure-to-pay automation, including accounting-related workflows. The release also included AI-driven suggestions for requisitions, such as recommendations for missing field values based on historical data, unified workbench tasks for resolving purchase order transmission issues and cXML errors, and enhanced supplier portal controls to streamline data management and reduce duplicates. These enhancements align with and extend the existing agentic AI for autonomous task orchestration, further supporting intelligent automation across spend management.

Corporate Affairs

Leadership and Governance

Leagh Turner serves as the of Coupa, a role she assumed on November 13, 2023. With over 20 years of experience in software leadership, including positions at and , and as co-CEO at Ceridian, Turner oversees end-to-end operations and drives growth initiatives. She also serves on Coupa's and advocates for diversity and inclusion in the industry. Key executives include Michael Agresta, appointed Chief Financial Officer on November 19, 2024, who manages finance, accounting, and legal functions after serving as CFO at Pluralsight and holding financial leadership roles at companies like Skupos and Marketo. Salvatore Lombardo, Chief Product and Technology Officer since September 2024, leads the innovation roadmap and product development, drawing on more than 20 years at SAP, including as Chief Product Officer at SAP Ariba. Lombardo holds a master's degree from the University of Mannheim. Coupa's board of directors reflects significant influence from its 2023 acquisition by , a leading software-focused . Managing Partner Holden Spaht, who joined the board on February 27, 2023, provides strategic oversight drawn from his experience with portfolio companies in applications and infrastructure. CEO Leagh Turner also holds a board seat, ensuring alignment between executive leadership and long-term vision. The board composition emphasizes expertise in software investment and operational scaling under ownership. Coupa's governance practices prioritize diversity, ethics, and strategic oversight through its Environmental, Social, and Governance (ESG) program and . The company commits to fostering a diverse and inclusive at all levels, recognizing the value of varied perspectives in . Ethical standards are upheld via policies that promote , , and compliance, extending to suppliers through a dedicated . These practices support strategic oversight focused on sustainable growth and in spend management. Recent leadership changes from 2023 to 2025, including the appointments of Turner as CEO, Lombardo as Chief Product and Officer, and Agresta as , have been shaped by Thoma Bravo's ownership to enhance and in a context.

Global Presence and Operations

Coupa Software is headquartered in , with additional offices across the , including locations in Chicago, Illinois; Boston, Massachusetts; ; and . The company maintains a robust international footprint, with offices in such as Reading (), (), and (); in including (), (), and ; and in at sites like () and (). As of 2025, Coupa operates 28 offices worldwide, supporting its expansion into key global markets. Coupa employs approximately 3,434 people globally as of 2025, distributed across its offices on six continents, with a significant presence in , , and . The company emphasizes flexible work arrangements, offering hybrid, remote, and onsite models to its workforce to accommodate diverse regional needs and promote work-life balance. To ensure seamless worldwide operations, Coupa implements localization strategies tailored to regional regulations, including full compliance with the European Union's (GDPR) through automated risk tracking, supplier data mapping, and Article 30 processing reports. The platform supports multi-language capabilities in 35 languages across 62 regions, enabling users to select preferred language-region combinations such as English for the or Español for . Coupa serves more than 3,000 global enterprises, including 55% of companies, which leverage its platform for spend management across international operations.

References

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