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Repertory grid
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The repertory grid is an interviewing technique which uses nonparametric factor analysis to determine an idiographic measure of personality.[1][2] It was devised by George Kelly in around 1955 and is based on his personal construct theory of personality.[3]
Introduction
[edit]The repertory grid is a technique for identifying the ways that a person construes (interprets or gives meaning to) his or her experience.[4] It provides information from which inferences about personality can be made, but it is not a personality test in the conventional sense. It is underpinned by the personal construct theory developed by George Kelly, first published in 1955.[3]
A grid consists of four parts:
- A topic: it is about some part of the person's experience.
- A set of elements, which are examples or instances of the topic. Working as a clinical psychologist, Kelly was interested in how his clients construed people in the roles they adopted towards the client, and so, originally, such terms as "my father", "my mother", "an admired friend" and so forth were used. Since then, the grid has been used in much wider settings (educational, occupational, organisational) [citation needed]and so any well-defined set of words, phrases, or even brief behavioral vignettes can be used as elements. For example, to see how a person construes the purchase of a car, a list of vehicles within that person's price range could be a set of elements.
- A set of constructs. These are the basic terms that the client uses to make sense of the elements, and are always expressed as a contrast. Thus the meaning of "good" depends on whether you intend to say "good versus poor", as if you were construing a theatrical performance, or "good versus evil", as if you were construing the moral or ontological status of some more fundamental experience.[citation needed]
- A set of ratings of elements on constructs. Each element is positioned between the two extremes of the construct using a 5- or 7-point rating scale system; this is done repeatedly for all the constructs that apply; and thus its meaning to the client is modeled, and statistical analysis varying from simple counting, to more complex multivariate analysis of meaning, is made possible.
Constructs are regarded as personal to the client, who is psychologically similar to other people depending on the extent to which they would tend to use similar constructs, and similar ratings, in relating to a particular set of elements.
The client is asked to consider the elements three at a time, and to identify a way in which two of the elements might be seen as alike, but distinct from, contrasted to, the third. For example, in considering a set of people as part of a topic dealing with personal relationships, a client might say that the element "my father" and the element "my boss" are similar because they are both fairly tense individuals, whereas the element "my wife" is different because she is "relaxed". And so we identify one construct that the individual uses when thinking about people: whether they are "tense as distinct from relaxed". In practice, good grid interview technique would delve a little deeper and identify some more behaviorally explicit description of "tense versus relaxed". All the elements are rated on the construct, further triads of elements are compared and further constructs elicited, and the interview would continue until no further constructs are obtained.
Using the repertory grid
[edit]Careful interviewing to identify what the individual means by the words initially proposed, using a 5-point rating system could be used to characterize the way in which a group of fellow-employees are viewed on the construct "keen and committed versus energies elsewhere", a 1 indicating that the left pole of the construct applies ("keen and committed") and a 5 indicating that the right pole of the construct applies ("energies elsewhere"). On being asked to rate all of the elements, our interviewee might reply that Tom merits a 2 (fairly keen and committed), Mary a 1 (very keen and committed), and Peter a 5 (his energies are very much outside the place of employment). The remaining elements (another five people, for example) are then rated on this construct.
Typically (and depending on the topic) people have a limited number of genuinely different constructs for any one topic: 6 to 16 are common when they talk about their job or their occupation, for example. The richness of people's meaning structures comes from the many different ways in which a limited number of constructs can be applied to individual elements. A person may indicate that Tom is fairly keen, very experienced, lacks social skills, is a good technical supervisor, can be trusted to follow complex instructions accurately, has no sense of humour, will always return a favour but only sometimes help his co-workers, while Mary is very keen, fairly experienced, has good social and technical supervisory skills, needs complex instructions explained to her, appreciates a joke, always returns favours, and is very helpful to her co-workers: these are two very different and complex pictures, using just 8 constructs about a person's co-workers.
Important information can be obtained by including self-elements such as "Myself as I am now"; "Myself as I would like to be" among other elements, where the topic permits.
Analysis of results
[edit]A single grid can be analysed for both content (eyeball inspection) and structure (cluster analysis, principal component analysis, and a variety of structural indices relating to the complexity and range of the ratings being the chief techniques used). Sets of grids are dealt with using one or other of a variety of content analysis techniques. A range of associated techniques can be used to provide precise, operationally defined expressions of an interviewee's constructs, or a detailed expression of the interviewee's personal values, and all of these techniques are used in a collaborative way. The repertory grid is emphatically not a standardized "psychological test"; it is an exercise in the mutual negotiation of a person's meanings.
The repertory grid has found favour among both academics and practitioners in a great variety of fields because it provides a way of describing people's construct systems (loosely, understanding people's perceptions) without prejudging the terms of reference—a kind of personalized grounded theory.[5][6][7]
Unlike a conventional rating-scale questionnaire, it is not the investigator but the interviewee who provides the constructs on which a topic is rated. Market researchers, trainers, teachers, guidance counsellors, new product developers, sports scientists, and knowledge capture specialists are among the users who find the technique (originally developed for use in clinical psychology) helpful.[8]
Relationship to other tools
[edit]In the book Personal Construct Methodology, researchers Brian R. Gaines and Mildred L.G. Shaw noted that they "have also found concept mapping and semantic network tools to be complementary to repertory grid tools and generally use both in most studies" but that they "see less use of network representations in PCP [personal construct psychology] studies than is appropriate".[9] They encouraged practitioners to use semantic network techniques in addition to the repertory grid.[10]
See also
[edit]Notes
[edit]- ^ Bavelas, Janet B.; Chan, Adrienne S.; Guthrie, Janice A. (January 1976). "Reliability and validity of traits measured by Kelly's repertory grid". Canadian Journal of Behavioural Science. 8 (1): 23–38. doi:10.1037/h0081932.
different scoring methods range from simply counting the number of matching rows or columns to what Kelly called his "nonparametric factor analysis" (which is not related to traditional factor analysis of correlational data). All of these measures have some basis in Kelly's published or unpublished discussions of Grid analysis, and most have been used arbitrarily and interchangeably in the literature.
- ^ Saúl, Luis Angel; López-González, M. Angeles; Moreno-Pulido, Alexis; Corbella, Sergi; Compañ, Victoria; Feixas, Guillem (April 2012). "Bibliometric review of the repertory grid technique: 1998–2007". Journal of Constructivist Psychology. 25 (2): 112–131. doi:10.1080/10720537.2012.651065. S2CID 62181588.
- ^ a b Kelly, George (1955). "The repertory test". The psychology of personal constructs. Vol. 1. A theory of personality. New York: W. W. Norton & Company. pp. 219–266. OCLC 217761. Republished in 1991 as: Kelly, George (1991) [1955]. "The repertory test". The psychology of personal constructs. Vol. 1. A theory of personality. London; New York: Routledge in association with the Centre for Personal Construct Psychology. pp. 152–188. ISBN 0415037999. OCLC 21760190.
- ^ Shaw, Mildred L. G. (June 1980). "The analysis of a repertory grid". British Journal of Medical Psychology. 53 (2): 117–126. doi:10.1111/j.2044-8341.1980.tb01426.x. PMID 7387906.
- ^ McQualter, J. W. (February 1986). "Becoming a mathematics teacher: the use of personal construct theory". Educational Studies in Mathematics. 17 (1): 1–14. doi:10.1007/BF00302375. JSTOR 3482188. S2CID 144232529.
The use of PCT procedures to investigate teacher practical knowledge offers to provide material for pedagogy of mathematics and enables us in mathematics education to develop a "grounded theory" of mathematics pedagogy (Glaser and Strauss, 1967).
- ^ Hunter, M. Gordon; Beck, John E. (March 2000). "Using repertory grids to conduct cross-cultural information systems research". Information Systems Research. 11 (1): 93–101. doi:10.1287/isre.11.1.93.11786. JSTOR 23015975.
The grounded theory technique presented in this article is based on Kelly's Repertory Grid (RepGrid), which concentrates on "laddering," or the further elaboration of elicited constructs, to obtain detailed research participant comments about an aspect within the domain of discourse. The technique provides structure to a "one-to-one" interview. But, at the same time, RepGrids allow sufficient flexibility for the research participants to be able to express their own interpretation about a particular topic. [...] the methodology used is based on Grounded Theory (Glaser and Strauss 1967), which suggests that categories and their properties should emerge from the data, rather than being influenced by the a priori adoption of a theoretical framework. That is, the RepGrid technique grounds the data within the culture of the research participant.
- ^ Edwards, Helen M.; McDonald, Sharon; Young, S. Michelle (April 2009). "The repertory grid technique: its place in empirical software engineering research". Information and Software Technology. 51 (4): 785–798. doi:10.1016/j.infsof.2008.08.008.
The repertory grid technique is a phenomenological approach which sits more with grounded theory [Glaser & Strauss, 1967] and interpretive research rather than with positivist, hypothesis-proving, approaches. The focus is on understanding, before developing theories that can be subsequently proved (or disproved).
- ^ For example: Denicolo, Pam; Long, Trevor; Bradley-Cole, Kim (2016). "How others have used PCP: sample research cases". Constructivist approaches and research methods: a practical guide to exploring personal meanings. London; Los Angeles: SAGE Publications. pp. 155–199. ISBN 9781473930292. OCLC 958777985.
- ^ Gaines, Brian R.; Shaw, Mildred L.G. (2011). "Computer-aided constructivism". In Caputi, Peter; Viney, Linda L.; Walker, Beverly M.; Crittenden, Nadia (eds.). Personal construct methodology. Malden, MA: John Wiley & Sons. pp. 183–222. CiteSeerX 10.1.1.414.1037. doi:10.1002/9781119953616. ISBN 9780470770870. OCLC 730906380.
- ^ On constructivist multimethodology see also, for example: Bradshaw, Jeffrey M.; Ford, Kenneth M.; Adams-Webber, Jack R.; Boose, John H. (1993). "Beyond the repertory grid: new approaches to constructivist knowledge acquisition tool development". In Ford, Kenneth M.; Bradshaw, Jeffrey M. (eds.). Knowledge acquisition as modeling. New York: John Wiley & Sons. pp. 287–333. ISBN 0471593680. OCLC 26851198.
Further reading
[edit]- Caputi, Peter; Bell, Richard C.; Hennessy, Desley (2011). "Analyzing grids: new and traditional approaches". In Caputi, Peter; Viney, Linda L.; Walker, Beverly; et al. (eds.). Personal construct methodology. Malden, MA: John Wiley & Sons. pp. 159–181. doi:10.1002/9781119953616.ch8. ISBN 9780470770870. OCLC 730906380.
- Curtis, Aaron M.; Wells, Taylor M.; Lowry, Paul B.; Higbee, Trevor (2008). "An overview and tutorial of the repertory grid technique in information systems research". Communications of the Association for Information Systems. 23: 37–62. doi:10.17705/1CAIS.02303.
- Fransella, Fay; Bell, Richard; Bannister, Don (2004) [1977]. A manual for repertory grid technique (2nd ed.). Chichester, UK; Hoboken, NJ: John Wiley & Sons. ISBN 0470854901. OCLC 52587457.
- Jankowicz, Devi (2004). The easy guide to repertory grids. Chichester, UK; Hoboken, NJ: John Wiley & Sons. ISBN 0470854049. OCLC 51984819.
- Lemke, Fred; Clark, Moira; Wilson, Hugh (September 2010). "Customer experience quality: an exploration in business and consumer contexts using repertory grid technique" (PDF). Journal of the Academy of Marketing Science. 39 (6): 846–869. doi:10.1007/s11747-010-0219-0. hdl:1826/7477. S2CID 167562644.
External links
[edit]Software
[edit]- OpenRepGrid – An R package for the analysis of repertory grids
- Repertory Grid Tool – An open source web tool for repertory grids
- rep:grid – repertory grid software, 3D Grid Analysis
- WebGrid 5
- nextexpertizer – computer supported repertory grid interview and analysis tool
- Idiogrid – Idiographic Analysis with Repertory Grids
- Gridsuite – Repertory Grid Software
- Culturetools – Repertory Grid for Organizational Development and Brands
Repertory grid
View on GrokipediaOverview and History
Definition and Core Purpose
The repertory grid technique is a matrix-based method originating from personal construct psychology, designed to elicit and represent an individual's unique system of personal constructs—bipolar dimensions used to interpret and differentiate elements in their world, such as people, objects, or events.[4] Developed by George Kelly, it operationalizes the idea that individuals act as personal scientists, construing reality through their own implicit theories.[5] At its core, the repertory grid serves to make these implicit personal theories explicit, allowing researchers or practitioners to model subjective perceptions without imposing external biases or preconceived categories.[6] Unlike traditional psychological tests that rely on normative data for comparisons, the technique is fundamentally idiographic, emphasizing the uniqueness of each person's construing process rather than generalizable traits or behaviors.[4] This approach facilitates a deeper understanding of how individuals organize and predict their experiences, grounded in Kelly's foundational personal construct theory.[5] The basic structure of a repertory grid is a two-way matrix, with rows representing elicited bipolar constructs (e.g., "happy–sad" or "trustworthy–unreliable") and columns representing elements (e.g., specific people like "self," "best friend," or "colleague").[6] Cells within the grid are filled with ratings, typically on a 5- or 7-point Likert scale, indicating the degree to which each element aligns with one pole of the construct versus the other.[4] For instance:| Construct | Self | Best Friend | Colleague | Ideal Person |
|---|---|---|---|---|
| Happy–Sad | 1 | 2 | 4 | 1 |
| Trustworthy–Unreliable | 3 | 1 | 5 | 1 |
Historical Development
The repertory grid technique was devised by George Kelly in 1955 as an integral component of his clinical practice within personal construct psychology, serving initially as a tool in psychotherapy to elicit and map clients' personal construing processes.[5] This method, originally termed the Role Construct Repertory Test, allowed therapists to uncover the bipolar constructs individuals used to interpret their experiences and roles.[7] Kelly detailed the technique in his seminal two-volume work, The Psychology of Personal Constructs, published that year, establishing it as a cornerstone for exploring idiographic psychological structures.[5] During the 1960s and 1970s, the repertory grid expanded beyond clinical settings into education, occupational psychology, and market research, driven by applications from researchers such as Don Bannister and Fay Fransella, who adapted it for broader empirical investigations.[8] In education, it was employed for career counseling and analyzing learning perceptions, while in occupational psychology, it supported assessments in human resource management and team dynamics; market researchers, meanwhile, used it to gauge consumer perceptions of products through attribute mapping.[5] A key milestone was the 1977 publication of A Manual for Repertory Grid Technique by Fransella and Bannister, which standardized procedures and promoted its utility across disciplines.[9] By the 1980s, the technique had gained significant traction in non-clinical fields, reflecting its versatility in qualitative and quantitative personal construct analysis.[10] From the 1990s onward, the repertory grid evolved through computerization and digital tools, which facilitated easier elicitation, data entry, and complex statistical analysis, thereby enhancing its accessibility for researchers and practitioners worldwide.[11] Early software implementations, such as WebGrid developed in 1994, marked this shift, allowing for web-based grids and automated processing that broadened adoption in interdisciplinary studies.[12] This digital progression built on the technique's roots in personal construct theory, enabling scalable applications while preserving Kelly's emphasis on individual meaning-making.[5]Theoretical Foundations
Personal Construct Theory
Personal Construct Theory, developed by George Kelly, posits that individuals function as personal scientists, actively interpreting and predicting their experiences through unique systems of constructs to anticipate events./19%3A_Cognitive_Perspectives_on_Personality_Development/19.02%3A_Personal_Construct_Theory) Kelly formalized this framework in his 1955 two-volume work, The Psychology of Personal Constructs, emphasizing that human behavior arises from conscious construing of the world rather than unconscious drives or external forces.[13] At its core, the theory's fundamental postulate states: "A person's processes are psychologically channelized by the ways in which he anticipates events," highlighting how interpretive frameworks guide actions and decisions.[14] Central to the theory are personal constructs, which are bipolar dimensions of meaning used to differentiate and categorize elements of experience, such as viewing people as "friendly–hostile" rather than unipolar traits.[15] These constructs form hierarchical structures, where superordinate constructs organize subordinate ones at higher levels of abstraction, enabling broader predictive models (as per Kelly's Organization Corollary).[14] Additionally, constructs vary in permeability, a property outlined in the Modulation Corollary, which determines their openness to incorporating new experiences; permeable constructs allow adaptation, while impermeable ones resist change.[14] This variability supports the theory's philosophy of constructive alternativism, where individuals can revise constructs to better fit evolving realities. The repertory grid serves as a key practical tool derived from this theory, designed to externalize and map an individual's construct system for therapeutic insight or research analysis.[5] By revealing these predictive models, grids illustrate how construing shapes behavior, such as when a person's bipolar constructs like "supportive–critical" influence their interactions in relationships.[16]Elements and Constructs
In the repertory grid technique, elements represent the concrete items or entities that serve as the focal points for analysis, typically numbering 6 to 12 per grid to ensure manageability while capturing a representative sample of the individual's experiential domain. These can include people (e.g., "my boss," "my best friend"), concepts (e.g., "ideal leader," "successful colleague"), or objects relevant to the topic under investigation, and they are selected to be mutually exclusive and within the same general category to facilitate meaningful comparisons.[5][1] Constructs, the bipolar dimensions elicited from the individual, form the rows of the grid and typically range from 6 to 16 in number, balancing depth of personal meaning with practical analysis. Each construct consists of a contrast pair, such as "reliable–unreliable" or "trusting–suspicious," reflecting the unique ways in which a person differentiates and interprets their world, rather than relying on predefined or universal categories. These constructs embody the subjective contrasts central to personal construct theory, where individuals act as "scientists" formulating anticipatory hypotheses about events.[5][1][17] The core relationship between elements and constructs lies in the matrix structure of the grid, where elements are positioned along each construct to reveal patterns in the individual's personal meaning system, highlighting consistencies or discrepancies in how entities are construed. This arrangement allows the grid to map the hierarchical and interconnected nature of constructs, with subordinate ones potentially linking to broader superordinate themes. The importance of these components stems from their ability to externalize and quantify the idiosyncratic worldview of the individual, providing a structured yet flexible tool for exploring subjective perceptions without imposing external frameworks.[5][1][18] For illustration, consider a simple grid snippet where the element "my boss" is rated as 2 on the construct "reliable–unreliable," using a scale where 1 denotes extremely unreliable and 7 extremely reliable, thereby indicating a personal perception of low reliability in that context.[1]Methodology
Construct Elicitation
Construct elicitation is a foundational step in repertory grid methodology, derived from George Kelly's Personal Construct Theory, where participants articulate their personal constructs—bipolar dimensions used to interpret experiences—by comparing selected elements such as people, objects, or events.[7] This process builds on the basic units of elements (concrete exemplars) and constructs (abstract personal meanings) to reveal an individual's unique perceptual framework without imposing external categories.[6] The core method is triadic elicitation, in which the facilitator presents the participant with three elements at a time and prompts them to identify how two are similar and different from the third, such as asking, "How are A and B alike, but different from C?"[7] The participant then verbalizes the distinction, which is recorded as a bipolar construct pair (e.g., one pole representing the similarity and the other the difference).[6] This technique, originally outlined by Kelly, leverages the cognitive contrast inherent in triads to surface meaningful, personally relevant constructs rather than superficial attributes.[7] The elicitation process follows structured steps to ensure systematic coverage. First, 6–12 elements relevant to the topic are selected or provided, representing a diverse yet focused set (e.g., significant people in one's social world).[6] Triads are then formed randomly from these elements and presented one at a time; for each, the participant elicits a construct, aiming for 10–20 unique pairs until saturation is reached, meaning no novel distinctions emerge.[7] Constructs are elicited in a neutral manner to capture the participant's idiographic perspective, with duplicates checked and resolved to refine the set.[6] Variations adapt the method to different contexts or depths of exploration. Dyadic elicitation uses pairs of elements to highlight contrasts, suitable for simpler or time-constrained sessions, while monadic approaches focus on a single element to prompt associations.[7] Laddering extends triadic elicitation by probing elicited constructs hierarchically—asking "why" a pole is preferable—to uncover superordinate values or goals, as described in Kelly's framework for deeper construct implications.[6] The facilitator plays a crucial role in guiding without biasing the process, probing for clarity and specificity (e.g., "What does 'trustworthy' mean to you?") to ensure constructs are personally meaningful and applicable across elements.[7] They maintain neutrality, avoiding leading questions, and may rephrase responses to confirm bipolarity while respecting the participant's phrasing to preserve authenticity.[6] For example, given elements such as "mother," "close friend," and "stranger," a participant might identify the mother and friend as similar in being "trustworthy" and the stranger as "untrustworthy," yielding the bipolar construct "trustworthy–untrustworthy."[7] This illustrates how triadic comparison reveals relational perceptions central to personal meaning-making.[6]Grid Construction and Rating
The repertory grid is assembled as a rectangular matrix in which bipolar constructs form the rows and elements form the columns, with each cell containing a rating that indicates the participant's perceived position of the element along the construct.[19] This format allows for a systematic representation of personal meanings, originating from George Kelly's original dichotomous scoring but commonly expanded to a linear scale for nuanced assessment.[20] To construct the grid, the elements—such as significant people, roles, or objects relevant to the topic—are listed horizontally across the top as column headers. The elicited constructs, each defined by contrasting poles (e.g., "trustworthy" versus "untrustworthy"), are aligned vertically along the left margin as row labels. The participant then proceeds row by row, rating every element against the construct in a systematic order to populate the matrix.[21] These constructs are drawn from prior elicitation procedures to ensure they reflect the individual's unique worldview.[19] Ratings are assigned on a 1–7 scale, where 1 denotes the left-hand pole of the construct, 7 the right-hand pole, and intermediate values indicate degrees of fit between the extremes; this scale provides granularity while anchoring scores to the participant's personal interpretations.[21] Participants score based on subjective alignment, such as how closely an element embodies one pole over the other, with tied ratings (e.g., a 4 for neutrality) allowed when no clear preference emerges. Including the self as one of the elements is a standard practice to foster reflexivity and contextualize ratings against personal identity.[19] In practice, grids can be built using paper forms for manual entry or digital tools to streamline the process, with sessions typically lasting 30–60 minutes to maintain focus and completeness. To ensure reliability, facilitators validate the grid by reviewing ratings aloud with the participant for confirmation and probing any inconsistencies.[21] A representative example is a 7×10 grid focused on interpersonal relationships, with elements including "Self," "Mother," "Father," "Best Friend," "Colleague," "Ex-Partner," "Boss," "Sibling," "Neighbor," and "Therapist." Constructs might include poles such as "supportive–distant," "honest–deceptive," and "reliable–unpredictable," with sample ratings as follows (higher numbers toward the right pole):| Construct | Self | Mother | Father | Best Friend | Colleague | Ex-Partner | Boss | Sibling | Neighbor | Therapist |
|---|---|---|---|---|---|---|---|---|---|---|
| Supportive–Distant | 6 | 7 | 5 | 6 | 3 | 2 | 4 | 5 | 1 | 7 |
| Honest–Deceptive | 5 | 6 | 4 | 7 | 5 | 3 | 6 | 4 | 2 | 7 |
| Reliable–Unpredictable | 6 | 5 | 6 | 5 | 7 | 2 | 6 | 3 | 4 | 7 |
| Empathetic–Detached | 4 | 6 | 3 | 7 | 2 | 1 | 1 | 4 | 2 | 7 |
| Open–Reserved | 5 | 4 | 2 | 6 | 3 | 4 | 2 | 5 | 1 | 6 |
| Motivating–Discouraging | 6 | 5 | 7 | 6 | 4 | 2 | 5 | 3 | 1 | 7 |
| Trustworthy–Suspicious | 6 | 7 | 5 | 7 | 4 | 1 | 5 | 4 | 2 | 7 |
