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Walmart Canada
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Walmart Canada is a Canadian retail corporation, discount retailer and the Canadian subsidiary of the U.S.-based multinational retail conglomerate Walmart. Headquartered in Mississauga, Ontario and Edmonton, Alberta, it was founded on March 17, 1994, with the purchase of the Woolco Canada chain from the F. W. Woolworth Company.
Key Information
Originally consisting of discount stores, many of Walmart Canada's contemporaries and competitors include Giant Tiger, Home Hardware, Canadian Tire, Mark's, Sport Chek, GameStop, Dollarama, Winners, HomeSense, Rossy, Staples Canada, Michaels, Pet Valu, the Great Canadian Dollar Store, Dollar Tree, and Hart Stores. Based on the success of the U.S. format, Walmart Canada has focused on expanding Supercentres into new or converted locations, offering groceries, placing them in the same market as supermarket chains such as Loblaws, Real Canadian Superstore, Real Atlantic Superstore, Your Independent Grocer, No Frills, Metro, Sobeys, Foodland, Thrifty Foods, Safeway, Save-On-Foods, Country Grocer, Fairway Markets, Quality Foods, Co-op and others. Walmart is the second largest retailer in Canada by revenue.
As of October 31, 2022, Walmart Canada has 403 stores operating, including 344 supercentres and 59 discount stores in almost every province and territory except for Nunavut.[2][5] Walmart Canada's principal developer and landlord is SmartCentres;[6] other significant landlords include Riocan and First Capital Realty.
It is a participant in the voluntary Scanner Price Accuracy Code managed by the Retail Council of Canada.[7]
History
[edit]

Walmart Canada was established on January 14, 1994, through the acquisition by Walmart of 122 Canadian leases of Woolco, a subsidiary of Woolworth Canada.[8][9][10] These Woolco stores were renovated and converted into the Walmart banner.[9] Walmart did not acquire 22 other Woolco stores that were either unionized or had downtown locations. Some former Woolco stores were sold and re-opened as Zellers stores.[11] By acquiring these Woolco storefronts, Walmart Canada had expanded to 260 stores by 2005, making it Canada's second-largest retail chain.[11] The first CEO of Walmart Canada was R. Bruce West.[12]
All 16,000 former employees of the Woolco stores that Walmart acquired were retained, retrained, and given a five percent raise. Mario Pilozzi, a senior vice-president at Woolco when the deal was signed, eventually became CEO of Walmart Canada.[13] Pilozzi, who retired in 2008, has proclaimed that he and "his management team took a limping chain and turned it into the Walmart powerhouse that became a game-changer on the Canadian business scene. Retailers changed, Canadian manufacturers faced demands and volumes they had not seen before, real estate transitioned from enclosed malls to big-box plazas".[14] Reflecting on the 1994 deal in 2013, a Walmart Canada spokesman was quoted as saying "Even though Woolco had seen better days and was struggling, there was still an enormous amount of talent in that company. I think that is one of the reasons Walmart has succeeded in Canada, is because we started with a fantastic team that we re-motivated".[15]

On July 24, 2009, Walmart Canada Bank was incorporated under the Bank Act in Canada.[16] On May 17, 2018, Wal-Mart Canada announced it had reached a definitive agreement to sell Wal-Mart Canada Bank to First National co-founder Stephen Smith and private equity firm Centerbridge Partners, L.P., on undisclosed financial terms.[17] On the purely coincidental date of April 1, 2019, Centerbridge Partners, L.P. and Stephen Smith jointly announced the closing of the previously announced acquisition of Wal-Mart Canada Bank[18] and that it was to be renamed Duo Bank of Canada, to be styled simply as Duo Bank.[18][19] Though exact ownership percentages were never revealed in either company announcement, it has also since been revealed that Duo Bank was reclassified as a Schedule 1 (domestic, deposit-taking)[20][21] federally chartered bank of the Bank Act in Canada from the Schedule 2 (foreign-owned or -controlled, deposit-taking).[21]
In 2015, Walmart Canada disabled their online photo site,[22] blaming a third party vendor, believed to be PNI Digital Media. Walmart's shutdown was followed shortly after by other companies suspending their photo site[23] whilst an investigation took place. In common with other potential victims[24] there was no confirmation or denial about whether hackers had stolen customer photographs as well as data and payment information.[25] In September 2018, Walmart Canada began offering same-day delivery at some of its locations through a partnership with Instacart.[26] Later, on March 15, 2021, Walmart Canada announced that it would close six stores and spend over $500 million to renovate over 60 percent of its stores over the next five years.[27] Following this, in the summer of 2023, Walmart opened a new, 140,000 square foot supercentre in Montreal, raising the total number of Walmart locations in Canada to 403 as of December 2023. Additionally, the company also announced that it has invested nearly $1 billion in 2023 alone to renovate its stores, and launch its "Store of the Future" in Mississauga, Ontario.[28]
Stores
[edit]
Since 1994, many of the shopping centres in which Walmart is located have been developed by SmartCentres (originally known as First Pro), a real estate company founded by Mitchell Goldhar.[6] At present, Smartcentres is the landlord for approximately 100 Walmarts in Canada.[29] Beginning in the fall of 2006, Walmart opened new Supercentres in Canadian cities.[30] Walmart Canada also operated Sam's Club stores in Ontario from 2003 to 2009.[31] On February 26, 2009, they announced that it would close all six of its Canadian Sam's Club locations.[32][33] This was part of Walmart Canada's decision to shift focus towards Supercenter stores, but some industry observers suggested that the operation was struggling to compete with Costco and the non-membership Real Canadian Superstore (known as Maxi & Cie in Quebec).[citation needed]
In June 2005, Vancouver City Council voted 8–3 to reject Wal-Mart's proposal to build its first store in the city, a 143,000 ft2 (13,300 m2) store on Southeast Marine Drive. All eight Coalition of Progressive Electors (COPE) councillors against the project, while Mayor Larry Campbell and Non-Partisan Association (NPA) councillors, Sam Sullivan and Peter Ladner, were in favour. Wal-Mart's proposed store was designed by local architect Peter Busby for sustainable development, with windmills generating power and underground wells heating and cooling the building which would consume 1/3 the energy of a normal store, and it was endorsed by city planners and staffers. Councillor Anne Roberts stated that her opposition was due to potential traffic and congestion that the store would bring to south Vancouver, although she later remarked "I'm not a fan of Wal-Mart, and I've always been concerned about their labour practices, about getting goods from sweatshops".[34][35]

In 2011, Walmart Canada acquired the leases of 39 Zellers stores from Target, originally one of the 189 leaseholds purchased from Hudson's Bay Company and slated for conversion to Target Canada stores.[36] Walmart Canada managed to convert and reopen some of the former Zellers stores before Target Canada's launch.[37] Unlike Walmart's 1994 move into Canada, Walmart Canada this time did not guarantee the jobs of the employees whose stores it was acquiring.[15]
Walmart Canada launched the "Urban 90" format in 2012, a set of smaller Supercentres averaging 90,000 ft2 (8,400 m2).[38] On May 8, 2015, following the bankruptcy of Target Canada, Walmart Canada announced its intent to acquire 13 former Target locations, along with its distribution centre in Cornwall, Ontario subject to court approval. These locations included an unopened location at the Bayshore Shopping Centre in Ottawa.[39]
In 2022, Walmart opened a technology hub in Toronto in the CBC Broadcast Centre. In 2024, Walmart announced the closure of the hub and relocation of staff to US locations including Bentonville; layoffs were pending for those not relocating.[40]
Supercentres
[edit]



With the success of both Walmart in Canada and Walmart Supercenters in the United States, it was announced in late 2005 that the Supercentre concept would be arriving in Canada. On November 8, 2006, Canada's first three Supercentres opened in Ancaster, London, and Stouffville, all in Ontario.[41] Alberta became the second province with Supercentres in September 2007.[42] The first Supercentre in Vancouver, British Columbia opened in January 2009 in a former Costco/Price Club location, which moved to a new larger site nearby in Burnaby.[43]
Walmart Supercentres in Canada range from 67,000 to 225,000 ft2 (6,200 to 20,900 m2),[44] with the largest Walmart in Canada being the flagship Canadian Walmart Supercentre[45] located at Square One Shopping Centre in Mississauga, Ontario. Walmart Supercentres stock everything a Walmart Discount Store does, but also include a full-service grocery, including meat and poultry, baked goods, delicatessen, frozen foods, dairy products, garden produce, and fresh seafood. Many Walmart Supercenters also feature a garden centre, pet shop, pharmacy, optical centre, one-hour photo processing lab, portrait studio, a clinic and numerous alcove shops, such as cellular phone stores, hair and nail salons, video rental stores (including Redbox rental kiosks), local bank branches, and fast food outlets, Walmart Canada Bank launched its application for banking license in 2008 to compete with similar stores in Canada such as Loblaw.[46]
Discount stores
[edit]Walmart Discount Stores are discount department stores varying in size from 51,000 to 150,000 sq ft (4,738.1 to 13,935.5 m2), with the average store covering about 102,000 sq ft (9,476.1 m2). They carry general merchandise and a selection of dried goods. Many of these stores also have a garden centre, pharmacy, medical clinic, Tire & Lube Express, optical centre, one-hour photo processing lab, cell phone store and fast food outlet, the usual restaurant being McDonald's. Walmart Discount Stores carry limited grocery items, which are limited mostly to dried goods.
Unionization
[edit]Like its American parent, Walmart Canada has been criticized for discouraging unionization. As of 2013, there are no unionized Walmart Canada stores.[47] A Walmart store in Windsor was unionized in 1997, but workers dissolved the union three years later after it failed to sign a contract with management.[48] On August 15, 2013, the Supreme Court of Canada upheld the decision for Weyburn employees to dissolve their union, as they had voted 51–5 to decertify United Food and Commercial Workers (UHCW) as their representative.[47]
Quebec
[edit]The UHCW had previously been unsuccessful in unionizing Walmarts in most of North America, but was able to use some of Quebec's union-friendly laws to its advantage. These laws permit card check organizing and mandates arbitration if the two sides fail to reach a contract.[49] The UFCW promoted union card-signing over secret votes to prevent Walmart from using "intimidation tactics".[48] Quebec's labour relations board ordered Walmart Canada to stop intimidating and harassing cashiers at a store in Sainte-Foy (near Quebec City) in the midst of an organizing drive.[48] Walmart closed their Saguenay store in April 2005 after workers unionized and days before contract settlement by binding arbitration, putting 190 employees out of work. Walmart argued that the store was not profitable and the Supreme Court of Canada affirmed 6–3 on November 27, 2009, that the company had the legal right to close the store.[50]
There was successful unionization by the UFCW of a Walmart store in Jonquière. Walmart closed the store, claiming it to be unprofitable.[51] In September 2005, the Quebec Labour Board ruled that the closing of a Walmart store amounted to a reprisal against unionized workers and has ordered additional hearings on possible compensation for the employees, though it offered no details.[52] Union organizers suggested that Walmart was making an example of the Jonquière store to pressure workers at other locations not to unionize.[48] The case went to the Supreme Court of Canada in 2014, which ruled that Walmart had violated the Quebec Labour Code and fined the company.[51]
At the Saint-Hyacinthe Walmart, 200 employees had organized successfully in January 2005. Contract negotiations stalled and an arbitrator was called in, reaching a two-year deal on April 9, 2009.[53] The contract was seen largely as a Pyrrhic victory for the UFCW, as the arbitrator portrayed "Walmart as at least as good an employer-even a superior employer- compared with other retailers", noting that Walmart workers were paid more than their counterparts at Zellers. The union's calls for wage and benefit increases were all rejected, particularly their demand for an automatic-progression annual wage scales, as that would have conflicted with the company-wide annual performance evaluation, a key component of Walmart's business model. The arbitrator awarded existing workers (but not new hires) a small wage gain of 30¢ an hour to prevent them from being "impoverished" by dues paid to a union that failed to justify wages increases to the arbitrator.[49] In 2011, the Saint-Hyacinthe Walmart employees voted (147 out of 250) to decertify UFCW as their representative union; employees believed that the 2009 contract was tilted strongly in favour of their employer.[47][54] Walmart employees in Gatineau joined the UFCW in 2008. This was followed by two years of stalled negotiations before an arbitrator imposed a collective agreement. In November 2011, after one year with their collective agreement, the 150 Wal-Mart employees voted to decertify.[55]
See also
[edit]References
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- ^ a b "Walmart Investor Relations - Financials Investor Relations > Financials". stock.walmart.com. Retrieved 2022-11-15.
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- ^ a b "Who We Regulate". Office of the Superintendent of Financial Institutions. 30 October 2012. Retrieved 26 August 2019.
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- ^ Flavelle, Dana (February 26, 2009). "Walmart to close all Canadian Sam's Club stores". Toronto Star. Archived from the original on April 24, 2016. Retrieved February 26, 2009.
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- ^ Over $300 million in store renovations this fiscal year, including Walmart Canada’s future flagship store; Introducing Walmart Health, an in-store health hub for pharmacy; Investments support omnichannel through creating dedicated picking spaces, improved online experience. "Walmart Canada invests nearly $1 billion to modernize stores, enhance customer experience". www.walmartcanada.ca. Retrieved 2023-12-03.
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External links
[edit]Walmart Canada
View on GrokipediaWalmart Canada Corporation is the Canadian subsidiary of the American multinational retail corporation Walmart Inc., operating a network of supercentres, discount department stores, and grocery outlets that emphasize everyday low prices through efficient supply chain management and large-scale purchasing.[1] Established in 1994 via the acquisition of 122 Woolco stores from the faltering Woolworth Canada chain, it rapidly expanded by converting and optimizing existing locations while opening new ones, reaching over 400 stores nationwide by the 2020s.[1][2] As Canada's third-largest retailer by sales volume, Walmart Canada employs more than 100,000 associates and serves millions of customers daily with a focus on broad assortments of general merchandise, apparel, and groceries, contributing significantly to accessible consumer goods amid competitive pressures from traditional and online rivals.[1][3] The company's operational model prioritizes cost efficiencies, including centralized distribution centers and just-in-time inventory, which have enabled sustained low pricing strategies that benefit price-sensitive households, though this has drawn scrutiny for compressing supplier margins and retail labor costs.[1] Walmart Canada's growth has included investments in e-commerce integration and store remodels to counter Amazon's rise, with digital sales accelerating post-2020, yet it faces ongoing challenges in urban market penetration due to regulatory hurdles and community opposition to large-format developments.[2] Labor relations represent a defining tension, marked by resistance to unionization—evident in historical store closures following organizing drives and legal battles over alleged bad-faith bargaining—culminating in the 2024 certification of its first Canadian warehouse union near Toronto after persistent worker advocacy against demanding quotas and safety concerns.[4][5][6] Additional controversies include government probes into potential forced labor in supply chains, which Walmart Canada has refuted while affirming compliance audits, and isolated court rulings on workplace bullying, underscoring broader debates over high-volume retail's human resource practices versus its role in employment generation during economic downturns.[7][8] Despite such issues, empirical metrics highlight Walmart Canada's economic footprint, including substantial payroll contributions and vendor support that bolster regional economies, positioning it as a pivotal player in Canada's retail landscape driven by consumer demand for affordability over boutique alternatives.[9]
History
Entry into the Canadian Market (1994)
Walmart announced its entry into the Canadian retail market on January 14, 1994, through the acquisition of 122 Woolco discount stores from Woolworth Canada Inc., a subsidiary of F. W. Woolworth Corporation.[10][11] The transaction, valued at approximately $300 million in cash, targeted Woolco's existing infrastructure to enable rapid market penetration without the delays and costs associated with greenfield development.[12][13] Woolco, established in Canada in 1962 as a discount department store chain, had been underperforming amid intensifying competition and operational challenges faced by its parent company, which had already shuttered its U.S. Woolco operations in 1983.[14][15] The acquisition encompassed stores primarily in Ontario and Quebec, with additional locations in New Brunswick, Nova Scotia, Manitoba, and Saskatchewan, spanning seven provinces in total.[16] Walmart selected these sites for their established customer bases and prime real estate, opting to close or exclude about 20 underperforming Woolco outlets from the deal out of the chain's original 142 Canadian stores.[14] Post-acquisition, Walmart invested in store renovations, including updated layouts, merchandising fixtures, and signage, while transitioning inventory to align with its core "everyday low prices" strategy that emphasized high-volume sales of national brands and private labels.[1] The company retained a significant portion of Woolco's approximately 16,000 employees to maintain continuity and local knowledge during the transition.[17] Conversions began promptly, with the first Walmart-branded stores reopening to the public on March 17, 1994, marking the operational debut of Walmart Canada.[18] By the end of fiscal year 1994, all 122 locations had been rebranded and integrated into Walmart's supply chain, which involved adapting U.S.-sourced logistics to Canadian import regulations, tariffs, and distribution networks.[10] This foothold positioned Walmart to compete directly with incumbents like Zellers and Canadian Tire by leveraging economies of scale in procurement and operational efficiencies honed in the U.S. market.[15] Initial sales reflected strong consumer interest in Walmart's pricing model, though early challenges included adapting to metric measurements, bilingual labeling in Quebec, and unionized labor dynamics differing from the U.S. non-union norm.[11]Expansion and Store Conversions (1990s–2000s)
After acquiring and converting 122 Woolco discount stores in 1994, Walmart Canada expanded its network of discount stores throughout the remainder of the 1990s, focusing on new constructions to broaden geographic coverage across provinces such as Ontario, Quebec, and Western Canada.[16][1] This growth built on the initial footprint, adapting the Walmart model of everyday low prices to local market conditions while maintaining operational continuity by renovating acquired sites without prolonged closures.[19] Entering the 2000s, Walmart Canada accelerated store development, reaching its 300th location with an opening in Mississauga, Ontario, in 2008.[1] A key strategic shift occurred in 2006 with the introduction of Supercentres, larger formats integrating full grocery sections alongside general merchandise; these were achieved through conversions of existing discount stores and select new builds to meet rising demand for one-stop shopping.[20] By the end of the decade, the company operated around 317 stores, reflecting sustained investment in physical expansion amid competitive pressures from traditional retailers.[21]Recent Growth and Strategic Investments (2010s–2025)
In the 2010s, Walmart Canada prioritized operational enhancements and digital integration over rapid physical expansion, launching Walmart.ca in 2011 to establish e-commerce operations across the country.[1] This period saw the introduction of innovative store formats, including the opening of a prototype design store in Guelph, Ontario, in 2016, which featured updated layouts, expanded grocery sections, and improved customer flow to boost efficiency and sales.[1] By 2019, the company debuted its first Urban Supercentre concept store and extended grocery delivery services nationwide, reflecting a strategic pivot toward urban markets and omnichannel capabilities amid slowing traditional retail growth.[1] The 2020s marked a resurgence in capital-intensive growth, beginning with a C$3.5 billion commitment announced on July 20, 2020, spanning five years to fund store modernizations, supply chain upgrades, and enhanced online-in-store integration for sustained revenue expansion.[22] Under this plan, Walmart Canada renovated more than 180 stores, constructed four new locations, and allocated over C$800 million to develop five additional distribution centers since 2020, including a high-tech grocery facility in Surrey, British Columbia, opened in 2022 to streamline perishable logistics.[23] [1] These investments supported incremental store count increases, growing from approximately 390 outlets in 2020 to over 400 by 2024, while emphasizing automation and efficiency to counter competitive pressures from discount rivals and online disruptors.[1] By 2025, expansion intensified with the January 30 announcement of a C$6.5 billion investment—the largest in Walmart Canada's history—over the subsequent five years, targeting dozens of new stores, supply chain modernization, and a new distribution center slated for spring opening.[24] [25] Initial rollouts include five Supercentres by 2027 in high-demand Ontario and Alberta regions, alongside specific 2025 openings such as the Port Credit Supercentre in summer and Hopedale Mall location later in the year.[26] Complementing this, Walmart Canada opened its most advanced distribution center in Vaughan, Ontario, on October 16, 2025, incorporating AI-driven automation for faster fulfillment and reduced costs.[27] These moves, building on prior e-commerce gains, aim to capture rising consumer demand for low-cost essentials amid inflation, with funds also directed toward associate wage hikes to improve retention in labor-intensive operations.[28]Corporate Operations
Headquarters, Leadership, and Organizational Structure
Walmart Canada's corporate headquarters are located at 1940 Argentia Road in Mississauga, Ontario, L5N 1P9, serving as the central hub for its operations since the company's establishment in 1994.[29][30] The organization is led by President and Chief Executive Officer Venessa Yates, who was appointed to the role on January 21, 2025, succeeding Gonzalo Gebara and overseeing more than 100,000 associates across Canada.[31][32] Prior to this, Yates served as senior vice president and general manager at Walmart U.S., bringing expertise in merchandising and operations.[32] Reporting to Walmart International leadership, including Regional CEO Guilherme Loureiro—who manages Canada alongside Chile, Mexico, and Central America—Yates directs strategic initiatives aligned with Walmart Inc.'s global priorities.[33] The executive management team supports the CEO with functional divisions, including Chief Financial Officer Mohammed Abdool-Samad, responsible for financial planning and reporting; Chief Operating Officer Steve Schrobilgen, handling end-to-end operations; and Chief Ethics and Compliance Officer Grant Coad, ensuring regulatory adherence.[34][35] Other key roles encompass merchandising, supply chain, and technology, reflecting recent appointments such as Chief Growth Officer Laurent Duray in 2024 to drive expansion strategies.[36] Walmart Canada operates within a hierarchical functional structure inherited from Walmart Inc., emphasizing centralized decision-making at the executive level while delegating store-level execution to regional and district managers.[37] This model facilitates efficiency in retail operations, with approximately 400 stores managed through layered reporting lines from store associates to corporate oversight, enabling rapid scaling and cost control in the Canadian market.[29] The structure prioritizes functional expertise, such as procurement and logistics, integrated under international guidelines to maintain uniformity with Walmart's U.S. and global divisions.[37]Store Formats, Locations, and Numbers
Walmart Canada operates stores in two main formats: Supercentres and Discount stores. Supercentres combine a discount department store with a full-service supermarket, offering groceries alongside general merchandise such as apparel, electronics, and household items. Discount stores, in contrast, focus primarily on general merchandise without extensive grocery sections.[29] In 2019, Walmart Canada introduced an urban Supercentre format tailored for densely populated areas, emphasizing food sales, e-commerce fulfillment, and concepts like store-within-a-store for specialized services.[38] As of 2025, Walmart Canada has 345 Supercentres and 59 Discount stores.[29] The total number of stores stands at 410 as of September 15, 2025.[39] Over the years, many Discount stores have been expanded or converted into Supercentres to broaden product offerings and capture greater market share in groceries.[12] Stores are located across all Canadian provinces and territories except Nunavut, with Ontario hosting the highest concentration at 150 stores (37% of the total).[39] The distribution by province and territory is detailed below:
| Province/Territory | Number of Stores | Percentage |
|---|---|---|
| Ontario | 150 | 37% |
| Quebec | 72 | 18% |
| Alberta | 61 | 15% |
| British Columbia | 48 | 12% |
| Nova Scotia | 18 | 4% |
| Saskatchewan | 16 | 4% |
| Manitoba | 16 | 4% |
| New Brunswick | 13 | 3% |
| Newfoundland and Labrador | 11 | 3% |
| Prince Edward Island | 2 | <1% |
| Nunavut | 0 | 0% |
| [39] |
