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Conversation
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Conversation is interactive communication between two or more people. The development of conversational skills and etiquette is an important part of socialization. The development of conversational skills in a new language is a frequent focus of language teaching and learning. Conversation analysis is a branch of sociology which studies the structure and organization of human interaction, with a more specific focus on conversational interaction.
Definition and characterizations
[edit]
No generally accepted definition of conversation exists, beyond the fact that a conversation involves at least two people talking together.[1] Consequently, the term is often defined by what it is not. A ritualized exchange such as a mutual greeting is not a conversation, and an interaction that includes a marked status differential (such as a boss giving orders) is also not a conversation.[2] An interaction with a tightly focused topic or purpose is also generally not considered a conversation.[3] Summarizing these properties, one authority writes that "Conversation is the kind of speech that happens informally, symmetrically, and for the purposes of establishing and maintaining social ties."[4]
From a less technical perspective, a writer on etiquette in the early 20th century defined conversation as the polite give and take of subjects thought of by people talking with each other for company.[5]
Conversations follow rules of etiquette because conversations are social interactions, and therefore depend on social convention. Specific rules for conversation arise from the cooperative principle. Failure to adhere to these rules causes the conversation to deteriorate or eventually to end. Contributions to a conversation are responses to what has previously been said.
Conversations may be the optimal form of communication, depending on the participants' intended ends. Conversations may be ideal when, for example, each party desires a relatively equal exchange of information, or when the parties desire to build social ties. On the other hand, if permanency or the ability to review such information is important, written communication may be ideal. Or if time-efficient communication is most important, a speech may be preferable.
Conversation involves a lot more nuanced and implied context, that lies beneath just the words.[6]
Conversation is generally face-to-face person-to-person at the same time (synchronous) – possibly online with video applications such as Skype, but might also include audio-only phone calls. It would not generally include internet written communication which tends to be asynchronous (not same time – can read and respond later if at all) and does not fit the 'con'='with' in 'conversation'. In face to face conversation it has been suggested that 85% of the communication is non-verbal/body language – a smile, a frown, a shrug, tone of voice conveying much added meaning to the mere words. Short forms of written communication such as sms are thus frequently misunderstood.
In English slang, a conversation that is generally found to be uninteresting is referred to as 'boring' and the person at the center of that conversation a 'bore'
Classification
[edit]Banter
[edit]Banter is short witty sentences that bounce back and forth between individuals. Often banter uses clever put-downs and witty insults similar to flyting, misunderstandings (often intentional), zippy wisecracks, zingers, flirtation, and puns. The idea is that each line of banter should "top" the one before it and be, in short, a verbal war of wit.
Films that have used banter as a way of structure in conversations are:
Important factors in delivering a banter is the subtext, situation and the rapport with the person. Every line in a banter should be able to evoke both an emotional response and ownership without hurting one's feelings. Following a structure that the involved parties understand is important, even if the subject and structure is absurd, a certain level of progression should be kept in a manner that it connects with the involved parties.
Different methods of story telling could be used in delivering banter, like making an unexpected turn in the flow of structure (interrupting a comfortable structure), taking the conversation towards an expected crude form with evoking questions, doubts, self-conscientiousness (creating intentional misunderstandings), or layering the existing pattern with multiple anchors. It is important to quit the bantering with the sensibility of playground rules, both parties should not obsess on topping each other, continuously after a certain point of interest. It is as Shakespeare said "Brevity is the soul of wit."[7]
Discussion
[edit]
One element of conversation is discussion: sharing opinions on subjects that are thought of during the conversation. In polite society the subject changes before discussion becomes dispute or controversial. For example, if theology is being discussed, maybe no one is insisting a particular view be accepted.[8]
Subject
[edit]Many conversations can be divided into four categories according to their major subject content:
- Subjective ideas, which often serve to extend understanding and awareness.
- Objective facts, which may serve to consolidate a widely held view.
- Other people (usually absent), which may be either critical, competitive, or supportive. This includes gossip.
- Oneself, which sometimes indicate attention-seeking behavior or can provide relevant information about oneself to participants in the conversation.
The proportional distribution of any given conversation between the categories can offer useful psychological insights into the mind set of the participants. Practically, however, few conversations fall exclusively into one category. This is the reason that the majority of conversations are difficult to categorize.
Functions
[edit]Most conversations may be classified by their goal. Conversational ends may shift over the life of the conversation.
- Functional conversation is designed to convey information in order to help achieve an individual or group goal.
- Small talk is a type of conversation where the topic is less important than the social purpose of achieving bonding between people or managing personal distance, such as 'how is the weather' might be portrayed as an example, which conveys no practicality whatsoever.
Aspects
[edit]Differences between men and women
[edit]A study completed in July 2007 by Matthias Mehl of the University of Arizona shows that contrary to popular belief, there is little difference in the number of words used by men and women in conversation.[9] The study showed that on average each gender uses about 16,000 words per day.
Between strangers
[edit]There are certain situations, typically encountered while traveling, which result in strangers sharing what would ordinarily be an intimate social space such as sitting together on a bus or airplane. In such situations strangers are likely to share intimate personal information they would not ordinarily share with strangers. A special case emerges when one of the travelers is a mental health professional and the other party shares details of their personal life in the apparent hope of receiving help or advice.[10]
Narcissism
[edit]This section may contain information not important or relevant to the article's subject. (November 2024) |
Conversational narcissism is a term used by the Marxist sociologist Charles Derber in his book The Pursuit of Attention: Power and Ego in Everyday Life.[11][importance?]
Derber argued that the social support system in America is relatively weak, which leads people to compete for attention. In social situations, he believes that people tend to steer the conversation away from others and toward themselves. "Conversational narcissism is the key manifestation of the dominant attention-getting psychology in America," he wrote. "It occurs in informal conversations among friends, family and coworkers. The profusion of popular literature about listening and the etiquette of managing those who talk constantly about themselves suggests its pervasiveness in everyday life."[11] Derber asserts that this "conversational narcissism" often occurs subtly rather than overtly because it is socially prudent to avoid being judged an egotist.
Derber distinguishes the "shift-response" from the "support-response". A "shift-response" takes the focus of attention away from the last speaker and refocuses on the new speaker, as in: "John: I'm feeling really starved. Mary: Oh, I just ate." Whereas, a "support-response" maintains the focus on the last speaker, as in: "John: I'm feeling really starved. Mary: When was the last time you ate?"
Artificial intelligence
[edit]The ability to generate conversation that cannot be distinguished from a human participant has been one test of a successful artificial intelligence (the Turing test). A human judge engages in a natural-language conversation with one human and one machine, during which the machine tries to appear human (and the human does not try to appear other than human). If the judge cannot tell the machine from the human, the machine is said to have passed the test. One limitation of this test is that the conversation is by text as opposed to speech, not allowing tone to be shown.
One's self
[edit]Also called intrapersonal communication, the act of conversing with oneself can help solve problems or serve therapeutic purposes like avoiding silence.
Literature
[edit]Authors who have written extensively on conversation and attempted to analyze its nature include:
- Milton Wright wrote The Art of Conversation, a comprehensive treatment of the subject, in 1936. The book deals with conversation both for its own sake, and for political, sales, or religious ends. Milton portrays conversation as an art or creation that people can play with and give life to.
- Kerry Patterson, Joseph Grenny, Al Switzler, and Ron McMillan have written two New York Times bestselling books on conversation. The first one, Crucial Conversations: Tools for Talking When Stakes are High, McGraw-Hill, 2002, teaches skills for handling disagreement and high-stakes issues at work and at home. The second book, Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, McGraw-Hill, 2013, teaches important skills for dealing with accountability issues.
- Difficult Conversations: How to Discuss What Matters Most (Viking Penguin, 1999), a book by Bruce Patton, Douglas Patterson and Sheila Heen was one of the work products from the Harvard Negotiation Project. This book built on, and extended the approach developed by Roger Fisher and William Ury in Getting To Yes: Negotiating Agreement Without Giving In (Houghton Mifflin, 1981). The book introduced useful concepts such as the Three Conversations (The 'What Happened' Conversation, The Feelings Conversation, and The Identity Conversation), Creating a Learning Conversation, and Collaborative Problem Solving.
- Charles Blattberg has written two books defending an approach to politics that emphasizes conversation, in contrast to negotiation, as the preferred means of resolving conflict. His From Pluralist to Patriotic Politics: Putting Practice First, Oxford and New York: Oxford University Press, 2000, ISBN 0-19-829688-6, is a work of political philosophy; and his Shall We Dance? A Patriotic Politics for Canada, Montreal and Kingston: McGill-Queen's University Press, 2003, ISBN 0-7735-2596-3, applies that philosophy to the Canadian case.
- Paul Drew & John Heritage – Talk at Work, a study of how conversation changes in social and workplace situations.
- Neil Postman – Amusing Ourselves to Death (Conversation is not the book's specific focus, but discourse in general gets good treatment here)
- Deborah Tannen
- The Argument Culture: Stopping America's War of Words
- Conversational Style: Analyzing Talk Among Friends
- Gender and Discourse
- I Only Say This Because I Love You
- Talking from 9 to 5: Women and Men at Work
- That's Not What I Meant!
- You Just Don't Understand: Women and Men in Conversation
- Daniel Menaker – A Good Talk: The Story and Skill of Conversation (published 2010)
In fiction
[edit]- Conversation in The Cathedral (1969) is one of the main novels by the Peruvian writer Mario Vargas Llosa.
See also
[edit]- A Complete Collection of Genteel and Ingenious Conversation (book)
- Aizuchi
- Awkward silence
- Bohm Dialogue
- Compulsive talking
- Dialectic
- Conversation theory
- Conversational scoreboard
- "Conversation" Sharp MP – doyen of the Georgian period conversationalists
- Conversazione – a social gathering for conversation and discussion, especially about the arts, literature and science.
- Debate
- Dialogue
- Discourse
- King of Clubs – famous Whig conversation club
- Online chat
- Speech (public address)
References
[edit]- ^ Warren 2006, p. 8.
- ^ Warren 2006, pp. 8–9.
- ^ Warren 2006, p. 9.
- ^ Thornbury & Slade 2006, p. 25.
- ^ Conklin, Mary Greer (2011). Conversation: What to Say and How to Say It. New York City: Funk & Wagnalls Company. pp. 21–32. ISBN 978-1172838936.
- ^ Winograd, Terry (1972). "Understanding natural language". Cognitive Psychology. 3 (1). Amsterdam, Netherlands: Elsevier: 1–191. doi:10.1016/0010-0285(72)90002-3.
- ^ William C. Martell, 2011[full citation needed]
- ^ Conklin, pp. 35–60
- ^ Mehl, M. R.; Vazire, S.; Ramirez-Esparza, N.; Slatcher, R. B.; Pennebaker, J. W. (2007). "Are Women Really More Talkative Than Men?". Science. 317 (5834): 82. Bibcode:2007Sci...317...82M. doi:10.1126/science.1139940. PMID 17615349. S2CID 41476180.
- Roxanne Khamsi (6 July 2007). "Men – the other talkative sex". New Scientist.
- ^ "Cornered: Therapists on Planes" Archived 14 August 2016 at the Wayback Machine, Liz Galst. The New York Times 27 September 2010, accessed 28 September 2010
- ^ a b Derber, Charles (2000). The pursuit of attention : power and ego in everyday life. Oxford University Press. ISBN 0-19-513550-4. OCLC 42780332.
Works cited
[edit]- Thornbury, Scott; Slade, Diana (2006). Conversation: From Description to Pedagogy. Cambridge University Press. ISBN 978-0521814263.
- Warren, Martin (2006). Features of Naturalness in Conversation. John Benjamins. ISBN 978-9027253958.
External links
[edit]- Empathic listening skills How to listen so others will feel heard, or listening first aid (University of California). Download a one-hour seminar on empathic listening and attending skills.
- "The art of conversation", Economist, 19 December 2006
Conversation
View on GrokipediaDefinition and Fundamentals
Core Definition
A conversation constitutes an interactive, reciprocal exchange of verbal messages between two or more participants, typically involving the sharing of information, opinions, or sentiments through spoken language.[6] This form of communication distinguishes itself from unilateral speech by requiring coordinated turn-taking, where speakers alternate contributions to maintain coherence and avoid overlap, as observed in empirical analyses of natural interactions.[7][8] Central to conversation are structural mechanisms such as adjacency pairs—paired utterances like greetings-responses or questions-answers—that propel the sequence forward and signal expectations for reciprocity.[7] Participants employ recipient design, adapting their language to the presumed knowledge and perspective of interlocutors, ensuring mutual understanding within a shared contextual framework.[7] Repair sequences address misunderstandings or errors in real-time, preserving the interaction's intelligibility through self-correction or other-initiated clarification.[4] While predominantly oral, conversations may incorporate non-verbal cues like gestures or facial expressions to convey intent or emotion, enhancing the primary linguistic channel.[1] In linguistic scholarship, conversation is viewed as a fundamental mode of informal social interaction, rooted in communicative competence that enables everyday coordination without explicit rules, though governed by implicit sequential organizations derived from observable practices.[8][9]
Etymology and Historical Evolution
The English noun conversation derives from the Latin conversatio (genitive conversation-), meaning "act of living with" or "intercourse," stemming from the verb conversari, a combination of con- ("together") and versari ("to turn" or "occupy oneself"), the frequentative form of vertere ("to turn").[10] This etymological root implies a mutual turning or association, reflecting behaviors of dwelling, companionship, or interaction rather than solely verbal exchange.[6] The term entered Middle English around the mid-14th century as conversacioun, borrowed via Anglo-French conversacion from the Latin form, initially denoting general conduct, manner of life, or social intercourse, including moral behavior and even sexual relations—a usage attested from at least the late 14th century in English texts.[10][11] Earliest recorded uses, predating 1340, appear in religious and moral contexts, such as descriptions of virtuous living or communal association, as in medieval sermons emphasizing ethical conversatio as a path to spiritual dwelling with others.[11] By the 16th century, the meaning narrowed in European vernaculars, including English, to emphasize spoken interchange, with the modern sense of "informal oral communication" emerging around 1580, influenced by Renaissance humanism's focus on dialogic exchange in literature and philosophy.[12] Historically, the concept of conversation evolved alongside shifts in social structures and rhetorical traditions. In ancient Greco-Roman societies, precursors to formalized conversation appeared in Socratic dialogues and Ciceronian oratory, where verbal association served persuasive and educational ends, though distinct from the Latin sermo (everyday talk) that later informed conversatio's social connotations.[13] During the medieval period, conversation retained a broader ethical dimension in monastic and courtly texts, linking verbal interaction to moral cultivation, as seen in works like those of Christine de Pizan (c. 1405), which prescribed conversing as refined conduct amid feudal hierarchies.[14] The Enlightenment era marked a pivotal refinement, with 17th-18th century salons in France and Britain elevating conversation to an art of intellectual reciprocity—exemplified by figures like Madame de Staël, whose 1800 essay De la littérature highlighted dialogic turning as essential for cultural progress—shifting emphasis from hierarchical discourse to egalitarian exchange amid rising individualism.[14] This evolution paralleled broader linguistic developments, where proto-conversational practices in early human groups, evidenced by archaeological indicators of symbolic behavior around 70,000 years ago, laid causal foundations for structured verbal association, though direct etymological ties remain to Indo-European roots rather than prehistoric origins.[15]Evolutionary and Biological Foundations
Origins in Primate and Human Evolution
Non-human primates exhibit foundational communicative behaviors that prefigure elements of human conversation, primarily through multimodal signals including vocalizations, gestures, and tactile interactions like grooming, which serve to coordinate social activities and maintain group cohesion. In species such as chimpanzees and bonobos, vocal repertoires consist of context-specific calls—such as alarm, food, or contact calls—that are largely innate and inflexible, with limited voluntary control over production or modification, distinguishing them from the learned, articulate speech of humans.[16] [17] Gestural communication in great apes, however, demonstrates greater intentionality and combinatorial potential, where individuals produce sequences of manual signals to solicit responses, suggesting a precursor to referential or syntactic elements in language evolution.[18] Social grooming, a tactile behavior ubiquitous among primates, functions primarily to reinforce bonds and reduce tension in groups, with time investment scaling to group size up to a cognitive limit around 50 individuals, beyond which physical grooming becomes inefficient.[19] In this context, vocal exchanges may have evolved as "grooming at a distance," enabling maintenance of larger social networks without direct contact, as evidenced by call-and-response patterns in species like chimpanzees that facilitate affiliation without proximity.[20] Comparative studies reveal that chimpanzees engage in turn-taking vocal sequences during interactions, with latencies akin to human conversational overlaps (around 200-300 ms), indicating structured, reciprocal signaling that parallels proto-dialogue, though lacking semantic content or syntax.[21] The transition to human conversation likely involved evolutionary adaptations enhancing vocal flexibility, such as descent of the larynx and neural expansions in areas like Broca's region, building on primate substrates but introducing voluntary phonation and symbolic reference absent in other species. Genetic factors, including variations in the FOXP2 gene associated with speech motor control, show continuity across great apes, yet human-specific mutations correlate with enhanced orofacial precision and sequencing, enabling rapid, contextually varied exchanges.[22] Ontogenetic parallels, where infant great apes produce babble-like vocalizations that refine into species-typical calls through social feedback, mirror early human language acquisition stages, supporting a gradualist model wherein conversation emerged from extended primate social vocal traditions amid increasing group complexity and tool-use demands.[23] However, discontinuities persist: primate signals remain emotionally driven and non-referential, whereas human conversation integrates propositional content, deception, and cultural transmission, driven by selection for cooperative hunting, teaching, and alliance formation in Pleistocene environments.[24]Neurological Mechanisms and Physiological Underpinnings
Conversation involves coordinated neural activity across multiple brain regions, including the language network for speech production and comprehension, as well as areas supporting social cognition and executive control for turn-taking and interaction dynamics. Functional magnetic resonance imaging (fMRI) studies demonstrate that successful verbal communication requires neural coupling between speaker and listener, where the listener's brain activity aligns with the speaker's spatiotemporal patterns, particularly in regions like the temporoparietal junction and inferior frontal gyrus.[25] This coupling facilitates comprehension and response prediction, with disruptions linked to communication impairments.[26] Turn-taking in conversation engages predictive mechanisms in the right temporal cortex and ventral premotor cortex, allowing participants to anticipate utterance ends approximately 300 milliseconds in advance, enabling seamless transitions.[27] Hyperscanning techniques, which simultaneously image multiple brains, reveal increased inter-brain synchronization in theta and alpha rhythms during interactive exchanges compared to non-interactive conditions, concentrated in fronto-temporal networks.[28] These dynamics extend to gestural communication, where dynamic brain networks enhance synchronization and performance in joint tasks.[29] Physiologically, engaging conversations elevate levels of oxytocin and dopamine, neuromodulators that reinforce social bonding and reward processing. Oxytocin, released during positive social interactions, interacts with dopamine pathways to promote prosocial behaviors, with joint signaling observed in nucleus accumbens and prefrontal regions.[30] Dopamine release in the mesolimbic system during rewarding dialogues sustains motivation and attention, while oxytocin modulates stress responses via hypothalamic-pituitary-adrenal axis regulation, reducing cortisol in affiliative contexts.[31] These hormonal shifts underpin the reinforcing effects of conversation on social cohesion, with empirical evidence from pharmacological and genetic studies confirming their causal roles in interaction quality.[32]Classification and Types
Informal Exchanges (Banter and Small Talk)
Informal exchanges in conversation encompass banter and small talk, which serve as low-stakes mechanisms for social lubrication and rapport establishment. Banter involves playful teasing or verbal sparring that signals familiarity and trust, often through exaggerated criticism or compliments to reinforce group dynamics.[33] Small talk, conversely, consists of phatic communication on neutral topics like weather or recent events, functioning primarily to maintain connections rather than convey substantive information.[34] Banter's psychological role includes fostering interpersonal health by indicating mutual comfort, as verbal play correlates with stronger relational bonds in observational studies of social interactions.[35] Empirical evidence from clinical settings shows that such exchanges can enhance team cohesiveness and provide stress relief, though outcomes depend on relational context to avoid perceptions of hostility.[36] In evolutionary terms, these patterns echo primate grooming behaviors adapted to human linguistic capacities, prioritizing social affiliation over content depth.[37] Small talk empirically builds rapport by signaling attentiveness and shared positivity, with studies in business English contexts demonstrating its value in facilitating trust among lingua franca speakers.[38] Research indicates dual effects: it boosts psychological availability for collaboration while potentially diverting focus from tasks if overextended.[39] In sales interactions, initiating with small talk correlates with higher disclosure and performance when timed appropriately, underscoring its role in transitioning to goal-oriented dialogue.[40] Both forms distinguish from formal discourse by their spontaneity and brevity, typically lasting under a minute and relying on nonverbal cues like tone for intent discernment.[34] Pathological variations, such as aggressive banter in high-conflict personalities, highlight risks, but normative use promotes adaptive social navigation across cultures.[41]Structured Discussions and Debates
Structured discussions encompass organized conversational exchanges governed by predefined rules, agendas, or facilitation techniques to ensure equitable participation, focused progression, and achievement of specific objectives, distinguishing them from unstructured informal talk by emphasizing systematic exploration of topics.[42] These formats often involve a moderator who sets the topic, manages time, and prompts contributions to foster open yet directed dialogue, as seen in educational strategies like the Socratic method, where probing questions elicit deeper analysis rather than casual opinion-sharing.[43] In professional or group settings, structured discussions may employ techniques such as round-robin turn-taking or fishbowl models, where a core group discusses while observers provide input, promoting active listening and reducing dominance by vocal participants.[44] Key characteristics include a predetermined problem or theme, timed segments for input, and mechanisms for synthesis, such as summarizing agreements or action items at conclusion, which enhance outcomes like decision-making or knowledge consolidation compared to free-flowing chats.[45] For instance, in policy or strategic contexts, formats like hexagonal thinking—arranging ideas visually before verbal exchange—structure input to connect disparate viewpoints methodically.[46] Empirical observations from facilitation guides indicate these approaches mitigate conversational derailment and amplify underrepresented voices, though effectiveness depends on facilitator skill in enforcing norms without stifling spontaneity.[42] Debates represent a more adversarial subset of structured discussions, featuring opposing teams or positions, strict timing for speeches, cross-examinations, and rebuttals to test arguments rigorously under formal constraints.[47] Originating in academic and parliamentary traditions, debates prioritize logical defense of propositions, with judges or audiences evaluating based on evidence, clarity, and refutation rather than consensus-building.[48] Common formats include:- Lincoln-Douglas Debate: A one-on-one ethical or value-based contest, typically lasting 45 minutes, emphasizing philosophical principles over policy details, as used in U.S. high school competitions since the 1980s.[47]
- Policy Debate: Team-based (two-on-two), focusing on practical implementation of resolutions with evidence-heavy arguments, often spanning 90 minutes including prep time, prevalent in collegiate circuits.[49]
- Parliamentary Debate: Impromptu style with four teams, drawing from current events, featuring prime minister speeches and point-of-information interruptions, structured in rounds totaling about 60-90 minutes.[50]
