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Grey-collar
Grey-collar
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Mortician's restorative tools, Museum of Funeral Customs, Springfield, Illinois

Grey-collar refers to professions where the nature of the work cannot easily be classified as blue-collar or white-collar. As such, the category represents an intermediary between blue-collar and white-collar work that combines elements of both categories in regard to the nature of the work and the required type of training, licensure, and formal education. In general, the category requires more intellectual labor than would be required of a blue-collar profession and more physical labor than would be required of a white-collar profession. The concept helps address, but does not fully resolve, classist attitudes towards and misconceptions about different professions.

The concept is more loosely defined than the dichotomy of blue- vs white- collar, and is therefore somewhat controversial. Grey-collar may be interpreted as a spectrum between the two extremes of blue- and white- collar. Due to the open-ended nature of the concept and the issues with treating blue- and white- collar as a rigid binary, a wide range of professions may be considered grey-collar. As such, definitions of the category may differ across contexts and in individual interpretation.

For example, a physician is typically categorized as a white-collar profession. However, the physical nature of performing hands-on procedures, like surgery, could place medical doctors into the grey-collar profession despite the extensivity of academic requirements, high wages, and exclusivity of the profession. Such factors are typically and inaccurately associated with the concept of a white-collar profession and help form the basis for the classist belief that white-collar workers are inherently superior people overall relative to blue-collar workers.

Grey-collar positions may represent a form of career advancement wherein a skilled tradesperson takes on managerial duties supervising others who perform manual labor and/or skilled trades. For example, the duties of a construction Foreman incorporate elements of both blue- and white- collar work. Similarly, an entrepreneurial tradesperson who owns their own business performing their trade may be classed as grey-collar. Such transitions may or may not require additional licensure and/or formal education.

However, grey-collar does not solely refer to supervisory roles. Any profession that incorporates elements of both blue- and white- collar may be categorized as grey-collar. Furthermore, specialization and/or the manner in which work is performed may affect into which category a particular worker falls. As such, some professions may not neatly fall into the blue-collar or grey-collar categories, as some professionals in the career may be required to perform intellectual labor while others may not.

For example, a plumber who specializes in repair may be considered a grey-collar worker due to the amount of intellectual work required to diagnose why a plumbing system is malfunctioning. Conversely, a plumber who specializes in new construction or renovation may be classed as blue-collar if they lack professional autonomy in deciding how the plumbing system should be laid out; ie they are expected to strictly adhere to construction plans that were drafted by an engineer or other white-collar worker. However, a new construction or renovation plumber who is tasked with performing the intellectual work of determining how to layout the new plumbing systems may be considered grey-collar.

There may also be overlap with similarly loosely defined work categories, such as pink collar work. For example, the nursing profession and other allied health professions.

The fields that most recognize the differences between blue-collar and grey-collar are human resources and the insurance industry. Due to the blended nature of the work, grey-collar professionals may have more complex insurance requirements compared to blue- and white-collar workers.

For example, a paramedic is likely to be at increased risk of occupational injury due to the physical aspects of the job. They are also at risk of increased risk of causing harm to others due to both the physical aspects and the intellectual aspects of the job. Medical malpractice may be the result of an incorrectly performed medical procedure; ie. a blue-collar aspect of the job, or it may be the result of inadequate treatment decisions due to an inaccurate field diagnosis or lack of necessary foundational medical knowledge to be able to use standing orders from a physician safely and correctly; ie. a white-collar aspect of the job. As such, the workers compensation liability and the personal injury liability for injury to non-employees may be greater for the employer relative to blue- or white-collar professions.

The term may also be used to describe elderly individuals working beyond the typical age of retirement, regardless of profession type.

Examples

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Example occupations:

Other definitions

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The Pittsburgh Post-Gazette wrote that another definition for grey collar could be the underemployed white collar worker.[4]

Charles Brecher of the Citizens Budget Commission and the Partnership for New York City defined it as sub-blue-collar jobs: "maintenance and custodial".[5]

See also

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References

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Revisions and contributorsEdit on WikipediaRead on Wikipedia
from Grokipedia
Grey-collar workers occupy professions that integrate manual labor characteristic of blue-collar roles with the technical proficiency and problem-solving demands typically associated with white-collar positions, often necessitating vocational training, certifications, or apprenticeships rather than a four-year degree. These roles have gained prominence in modern economies due to technological advancements and evolving labor markets, with projections indicating substantial growth from 2022 to 2032 as industries prioritize skilled trades and hybrid expertise over traditional academic credentials. Exemplifying this category are occupations such as airline pilots, who manage complex machinery amid physical demands; registered nurses and lab technicians, blending patient care with diagnostic precision; including firefighters and police officers, requiring tactical judgment under duress; and IT support specialists or electricians, who troubleshoot systems involving both hardware manipulation and software . Such positions frequently command competitive compensation—often exceeding many entry-level white-collar jobs—while offering pathways to stability amid threats to purely manual work, though they can involve irregular hours, physical risks, and ongoing certification requirements that challenge work-life balance. The term, emerging around the early to describe this interstitial workforce segment, underscores a shift toward valuing practical, adaptable skills in an era where attainment does not guarantee .

Definition and Characteristics

Core Definition

Grey-collar occupations represent a hybrid category in labor classifications, combining the physical demands of manual labor with requirements for specialized technical knowledge, skills, or certifications, thereby bridging traditional blue-collar (predominantly hands-on, unskilled or semi-skilled work) and white-collar (primarily cognitive, office-based roles) distinctions. These positions emphasize practical application of expertise in dynamic environments, often necessitating vocational training, apprenticeships, or associate degrees rather than a four-year , as evidenced by occupational analyses categorizing them as skilled trades with intellectual components. The term addresses gaps in conventional typologies by identifying roles where employees perform tangible, physical tasks—such as operating or fieldwork—integrated with problem-solving, diagnostic abilities, and adherence to technical standards, per empirical breakdowns of job functions in labor market reports. This fusion results in verifiable traits including adaptability to both routine manual operations and non-routine analytical demands, setting grey-collar work apart from purely operative or administrative labor. U.S. on occupational categories, such as technicians and skilled support roles, underscore these characteristics through metrics on required competencies, where hybrid sets correlate with elevated demands for on-the-job certification and interdisciplinary proficiency over formal higher education.

Key Distinguishing Features

Grey-collar positions are characterized by a hybrid set that integrates manual physical exertion with technical proficiency and cognitive problem-solving, distinguishing them from the predominantly labor-intensive nature of blue-collar work and the abstract, sedentary demands of white-collar . This fusion necessitates workers to execute hands-on tasks—such as operating machinery or performing field repairs—while interpreting complex , systems, or adapting protocols in real-time, often in high-stakes or variable conditions. Unlike blue-collar roles, which rely on repetitive physical effort with limited technological interface, grey-collar demands elevate the , requiring ongoing synthesis of practical experience and specialized knowledge. Entry into grey-collar occupations typically hinges on vocational , industry certifications, or apprenticeships rather than four-year academic degrees, emphasizing practical competency over theoretical . Physical resilience remains essential, as workers must endure demanding environments, yet this is coupled with intellectual to navigate multifaceted challenges, such as diagnostic under . This requirement for dual endurance—bodily and mental—underpins their unique positioning, fostering roles where immediate decision-making bridges operational execution and strategic application. A hallmark of grey-collar work is its inherent adaptability to , including the assimilation of , digital diagnostics, and software interfaces into traditional trades, which sustains relevance amid industrial shifts. This agility commands wage premiums attributable to the scarcity of hybridized expertise; for example, grey-collar salaries frequently surpass blue-collar averages, with ranges like $50,000–$75,000 for roles demanding certifications, compared to blue-collar hourly rates averaging $23–$30 in manual sectors as of 2023. In contrast to white-collar , which may detach from physical contexts, grey-collar integration of tech yields tangible gains through skilled augmentation of tools, without the insulating separation of office settings.

Historical Development

Origin of the Term

The term "grey-collar" arose in the context of post-1980s industrial transformations, where , computerization, and skill hybridization in and technical fields rendered traditional blue-collar/white-collar dichotomies inadequate for classifying workers engaged in both manual tasks and cognitive problem-solving. This conceptual shift reflected empirical observations of workforce adaptation to technologies like programmable machinery and early IT integration, necessitating descriptors beyond rigid collar metaphors rooted in 19th- and 20th-century attire distinctions. One of the earliest documented uses appears in a 1990 U.S. report on worker training, which referenced "grey-collar workers" alongside blue-collar roles to highlight demands for broader technical skills amid , signaling the term's inception as a pragmatic label for hybrid occupations in policy discourse. By the early 2000s, academic began formalizing the concept, with studies examining its implications for training and labor markets; for instance, a 2005 analysis described the "emerging Australian grey-collar workforce" as comprising older workers retraining for tech-infused skilled trades, underscoring the term's growing utility in addressing age-related skill gaps and economic restructuring. The term's empirical validation came through practitioner-led surveys in the late , where self-reported professions revealed misclassifications in legacy categories; Express Employment Professionals' U.S. poll of 1,019 workers identified grey-collar roles via respondents' descriptions of blending physical labor with technical expertise, such as in IT-maintained , thereby grounding the descriptor in direct occupational rather than theoretical . This approach highlighted the term's responsiveness to real-world labor dynamics, distinct from ideologically driven categorizations.

Evolution in the Modern Economy

The integration of into traditional skilled trades during the and early marked the initial emergence of grey-collar roles, as manual occupations increasingly required digital proficiency for tasks like programming computer (CNC) machines and maintaining networked industrial equipment. This period coincided with the broader IT boom, where technology sector employment peaked in , driving demand for workers who could bridge physical labor with emerging software and hardware systems. By the mid-, this shift had transformed roles in and maintenance, with employers prioritizing hybrid skills over purely manual expertise to sustain productivity amid adoption. Post-2000 digitalization accelerated the mainstreaming of grey-collar work, particularly through the tech expansion, where certified technicians proliferated to handle automated systems in trades like and augmented by and sensors. From 2002 to 2016, the share of jobs demanding high-level digital skills increased by 18%, reflecting causal pressures from technological advancements that rendered obsolete isolated manual roles while elevating those combining hands-on repair with diagnostic software. This evolution prioritized practical skill adaptation—such as integrated circuits in machinery—over formal credentials, as market demands favored verifiable competence in tech-enhanced environments. In the 2020s, grey-collar roles expanded further due to persistent labor shortages in , , and , exacerbated by post-pandemic demographic shifts and retiring workforces, which heightened reliance on tech-savvy tradespeople for and upkeep. data, analyzed in industry reports, project grey-collar employment—encompassing installation, maintenance, and repair occupations—to grow by 10.5% from 2022 to 2032, outpacing the national average of 2.8% and adding roles tied to digital tools rather than routine labor. This trajectory underscores technology's role in reshaping skills for efficiency, as shortages compel upskilling in areas like AI-assisted diagnostics to meet production needs without expanding headcounts disproportionately.

Prominent Examples

Technology and IT Roles

In technology and information technology sectors, grey-collar roles typically involve hands-on physical tasks such as installing, repairing, and maintaining hardware infrastructure alongside diagnostic and configuration work using software tools, distinguishing them from purely desk-bound programming or administrative IT positions. Network technicians exemplify this hybrid, as they physically deploy cabling, routers, and switches while configuring protocols and resolving connectivity issues through network management software like or . According to U.S. (BLS) data from May 2024, the median annual wage for support specialists—a category encompassing these technicians—was $73,340, with many entering via certifications such as Network+ rather than four-year degrees. Data center technicians further illustrate grey-collar demands, performing physical labor like racking servers, managing cooling systems, and running fiber optics, combined with software-based monitoring of platforms such as or diagnostic scripting in Python for fault isolation. BLS-aligned estimates place their median annual earnings at approximately $70,500, reflecting the specialized blend of manual dexterity and technical aptitude required to ensure 24/7 uptime in facilities supporting . These roles often prioritize vocational or vendor-specific certifications (e.g., BICSI for cabling) over traditional academic credentials, enabling self-taught individuals with practical to access positions amid persistent shortages in physical-digital . Cybersecurity field operatives, particularly those in incident response or operational technology (OT) security, merge on-site physical assessments—such as securing industrial control systems (ICS) hardware or auditing physical access points—with software forensics using tools like for threat hunting. While broader cybersecurity roles lean white-collar, field variants in sectors like utilities demand grey-collar versatility, including ladder work for sensor deployment and real-time protocol analysis. Staffing firm Insight Global noted in 2023 that such hybrid tech positions are surging due to expanding digital-physical dependencies, with demand outpacing supply for workers skilled in both domains. Entry barriers remain low for certified practitioners via paths like (CEH) or GIAC, underscoring how empirical skills and targeted training supplant degree requirements in these high-stakes environments.

Healthcare and Emergency Services

In healthcare and emergency services, grey-collar roles exemplify the fusion of manual physical tasks—such as patient handling, repositioning, and direct intervention—with technical proficiency in operating diagnostic equipment, adhering to medical protocols, and performing procedural support. These positions demand certifications like (EMT) or specialized training programs rather than four-year degrees, enabling rapid entry into high-stakes environments where immediate action is critical. Paramedics and EMTs illustrate this hybrid nature, involving strenuous physical efforts like extricating accident victims, administering CPR, and transporting patients via stretcher, alongside technical skills in deploying automated external defibrillators, inserting intravenous lines, and interpreting from portable monitors during pre-hospital care. The U.S. projects 5% employment growth for EMTs and paramedics from 2024 to 2034, faster than the 3% average for all occupations, driven by an aging population increasing demand for emergency response. Surgical technologists similarly blend physical labor, such as positioning patients under , passing sterile instruments, and managing surgical drapes, with of anatomical procedures and sterilization to maintain aseptic fields. in this role is expected to grow 5% over the same period, reflecting rising surgical volumes from chronic conditions and elective procedures. Radiologic technologists perform physically demanding patient positioning for imaging scans—often requiring lifting or supporting immobile individuals—while expertly calibrating , CT, or MRI machines, adjusting doses, and ensuring quality for diagnostic accuracy. The occupation anticipates 5% growth through 2034, supported by expanded diagnostic needs in outpatient and settings. These roles underscore frontline operational efficiency, prioritizing hands-on technical execution over administrative oversight prevalent in higher white-collar healthcare functions.

Manufacturing and Skilled Trades

In manufacturing, grey-collar roles represent an evolution from traditional manual labor, incorporating digital tools, programming, and alongside physical assembly and machine operation. These positions demand vocational training or certifications rather than four-year degrees, enabling workers to maintain equipment, optimize processes, and integrate systems. For instance, CNC machinists set up and operate computer machines to fabricate precision parts, blending hands-on tooling with software programming for cutting paths and feeds. Robotics technicians in assembly lines install, program, and troubleshoot industrial robots, combining mechanical repairs with coding for tasks like or material handling. specialists deploy sensors and IoT devices to monitor production lines in real-time, performing physical inspections while analyzing data outputs to detect defects. Such tech-infused trades have driven measurable productivity gains, as grey-collar workers leverage technical to minimize downtime and enhance output efficiency. According to industry analysis, these roles enable manufacturers to integrate without full reliance on specialized engineers, resulting in faster cycle times and reduced error rates in high-volume production. In the U.S., annual wages for machinists reached $48,510 as of May 2023, while robotics technicians averaged $70,760 in May 2024, often surpassing entry-level white-collar salaries in administrative or clerical fields that require similar initial training periods. This compensation structure incentivizes practical skill acquisition through apprenticeships or programs, fostering self-reliance over extended academic debt.

Economic Impact

Job Market Growth and Projections

In the United States, grey-collar occupations are projected to expand notably from to 2032, surpassing the overall national growth rate of 2.8 percent. The reports that demand for these roles, including technical and hybrid skilled positions, will intensify, exacerbating labor shortages as employers struggle to meet hiring needs amid an estimated 10 million or more unfilled job openings in related sectors like healthcare support and . This growth is fueled by structural shifts, such as aging populations increasing healthcare demands and expanding IT infrastructure requirements. Bureau of Labor Statistics data underscores this trend, with grey-collar categories dominating lists of fastest-growing occupations; nurse practitioners, for example, face a 45 percent projected increase, while veterinary technologists and technicians are set for 21 percent growth over the decade. occupations, a core grey-collar segment, anticipate about 317,700 annual openings on average, driven by both net gains and worker replacements. Aggregated forecasts indicate grey-collar could surge by around 15 percent, reflecting their role in addressing skill gaps in high-demand areas like renewable energy technicians and operations research analysts, both projected at over 20 percent growth. Globally, similar patterns emerge, though data is more fragmented; in regions like the and , hybrid technical skills in and IT are seeing elevated demand due to and supply chain localization, with projections aligning with U.S. trends of above-average expansion in specialized trades. These roles' specialization contributes to lower turnover rates compared to general labor markets, stabilizing metrics as —such as certifications and hands-on —deter frequent job-switching. Overall, such projections signal grey-collar jobs as a key driver of net job creation, with the U.S. expected to add nearly 4.7 million positions total by 2032, a substantial portion attributable to these categories.

Contributions to Productivity and GDP

Grey-collar workers enhance in by leveraging technical skills to diagnose and resolve malfunctions swiftly, thereby minimizing unplanned that can otherwise halt production lines. Such interventions directly increase , allowing facilities to maintain higher output rates without proportional increases in labor or capital inputs. For instance, rapid by these workers prevents the escalation of minor issues into major disruptions, preserving throughput in environments where even short pauses accumulate significant losses. These efficiency improvements have measurable economic implications, as alone can cost U.S. plants up to 800 hours annually per facility, equating to millions in forgone across the sector. By reducing such interruptions, grey-collar roles support sustained production levels that bolster sector-wide , contributing to overall GDP through amplified goods output. In parallel, their expertise in service-oriented fields like IT maintenance and ensures seamless integration of and digital tools, further elevating metrics in knowledge-intensive operations. Surveys indicate grey-collar workers form a vital cadre in technology-adopting industries, enabling the U.S. and service sectors—which encompass core economic drivers—to address gaps and sustain growth amid technological shifts. This positioning facilitates a more self-reliant by curbing dependencies on external expertise, with their hybrid competencies underpinning resilient supply chains and innovation-driven expansion. Express Employment Professionals' analysis of over 1,000 such workers underscores their role in bridging traditional labor categories, fostering adaptability that translates to tangible GDP uplift via optimized utilization.

Benefits and Challenges

Advantages for Workers and Employers

Grey-collar roles provide workers with enhanced stemming from persistent high demand across sectors requiring specialized technical and hands-on expertise, as these positions are projected to grow faster than average employment overall. Workers benefit from competitive compensation, often equaling or surpassing entry-level white-collar salaries tied to liberal arts degrees, without the burden of extensive from four-year programs, as many enter via vocational or . This skill portability enables career mobility, allowing professionals to transfer expertise between employers or industries efficiently. For employers, grey-collar hires drive productivity through their ability to integrate cognitive problem-solving with practical application, enabling rapid and in complex environments. These workers typically incur lower upfront costs compared to traditional white-collar recruits, as they arrive with pre-existing technical proficiencies that reduce onboarding time and expenses. High retention in these roles is supported by tangible rewards like competitive pay and skill-building opportunities, which foster loyalty and minimize turnover-related disruptions.

Potential Drawbacks and Criticisms

Grey-collar roles often involve physical demands akin to blue-collar work, contributing to elevated rates. In healthcare and social assistance sectors, which encompass many grey-collar positions like paramedics and medical technicians, there were 562,500 nonfatal injuries and illnesses reported in 2023, reflecting persistent risks from handling and equipment operation. Manufacturing hybrid roles, such as those combining skilled trades with IT oversight, saw 355,800 cases in 2023, though rates declined 10% from prior years due to safety improvements. These figures exceed private industry averages, underscoring physical strain despite training mitigations. Irregular and extended shifts in grey-collar fields like emergency services and on-call technical support exacerbate burnout risks. Shift work among hybrid manual-cognitive roles correlates with psychological distress and fatigue, as irregular schedules disrupt and recovery. Prolonged hours, common in healthcare technicians and field IT roles, heighten mental strain, with studies linking them to independent of total weekly time. Such patterns mirror blue-collar challenges but persist in grey-collar due to the need for real-time problem-solving alongside physical tasks. Rapid poses risks of skill for grey-collar workers without ongoing upskilling. In IT-integrated trades and healthcare tech roles, and software updates demand continuous , with surveys indicating widespread worker concerns over skill relevance within the decade. Economic skills correlates with reduced and higher , particularly as hybrid roles evolve faster than traditional training programs can match. Critics argue that underemphasizes grey-collar pathways, prioritizing degrees over vocational training despite evidence of comparable or superior returns in skilled hybrids. This bias, rooted in post-WWII education narratives like the , perpetuates stigma against trades, limiting funding and guidance for programs fostering grey-collar skills. In oversupplied subsectors, such as certain entry-level tech-service hybrids, wage pressures could emerge absent demand alignment, though shortages dominate skilled trades overall.

Future Outlook

The integration of into grey-collar roles is accelerating, particularly in skilled trades and maintenance, where AI tools enable predictive diagnostics, workflow optimization, and enhanced safety protocols for workers such as electricians, plumbers, and HVAC technicians. For instance, AI-driven systems are increasingly used for real-time equipment monitoring in and services, reducing downtime by up to 20% in early adopters and allowing technicians to focus on complex, hands-on interventions rather than routine checks. This shift demands upskilling in AI literacy and interpretation, with approximately 20% of blue- and grey-collar workers already incorporating such tools into daily operations as of 2025. Post-2025, maintenance roles in green technologies are projected to expand rapidly, driven by the scaling of infrastructure, including solar photovoltaic systems and turbines, which require specialized technicians for installation, repair, and optimization. service technicians, a quintessential grey-collar occupation, are anticipated to see 60% growth through 2032, outpacing most sectors due to global decarbonization efforts and domestic demands. Similarly, solar installers and maintainers face 48% growth projections, with roles emphasizing hybrid skills in electrical systems and sustainable materials handling. These trends underscore a pivot toward eco-focused grey-collar work, filling gaps left by traditional declines while necessitating certifications in safety and grid integration. Emerging skill demands include cybersecurity proficiency for grey-collar fields increasingly reliant on connected devices, such as IoT-enabled equipment and healthcare diagnostics tools. Certifications like Security+ are becoming standard for technicians, enabling protection against vulnerabilities in networked systems and supporting hybrid work models that blend remote monitoring with on-site interventions. Overall, grey-collar employment is forecasted to surge by 15% faster than the national average through the 2030s, compensating for in select blue-collar segments by absorbing workers into tech-augmented roles that prioritize adaptability and certification-based credentials. This growth trajectory, informed by analyses from firms like INTOO, highlights the sector's resilience amid broader job disruptions, with 78 million net new opportunities expected globally by 2030 contingent on targeted upskilling.

Policy and Education Implications

Policies favoring university education have contributed to a significant mismatch between skills and labor market demands, with approximately 40% of recent graduates underemployed in roles not requiring a . This underemployment rate persists, reaching over 50% for many within the first year post-graduation, exacerbating burdens averaging $30,000 or more while delaying entry into productive grey-collar occupations like technical trades and healthcare support roles. indicates that credential —driven by employers increasingly requiring degrees for mid-skill jobs historically filled without them—has devalued postsecondary credentials and crowded out practical training pathways. To align with grey-collar needs, policymakers should redirect federal and state funding from broad university subsidies toward registered apprenticeships and vocational certifications, which yield earnings gains of up to 49% for completers compared to non-participants. Such shifts could include expanding Perkins V grants for career and technical education (CTE) programs, which currently support only a fraction of high-demand skills training, and offering tax incentives for employers sponsoring apprenticeships—programs that provide on-the-job earning without debt, achieving effectively infinite ROI for participants. These measures counter the overemphasis on four-year degrees, often promoted despite data showing vocational paths deliver faster employment and higher initial wages in grey-collar fields. Education reforms must prioritize skill-based hiring over degree mandates to mitigate dependency on extended schooling, fostering individual agency through accessible, market-driven routes that emphasize demonstrable competencies. Government initiatives, such as reducing regulatory burdens on CTE providers, would further enable scalable vocational models, ensuring resources target outcomes like reduced rather than institutional enrollment quotas. This approach, grounded in labor , promotes causal alignment between training investments and economic productivity without subsidizing mismatched academic pursuits.

References

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