Restaurant
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A restaurant is a business that prepares and serves food and beverages to customers.[1] Meals are generally served and eaten on the premises, but many restaurants also offer take-out and food delivery services. Restaurants vary greatly in appearance and offerings, featuring a wide variety of cuisines and service models — ranging from inexpensive fast-food restaurants and cafeterias to mid-priced family restaurants to high-priced luxury establishments.
Etymology
[edit]The word derives from the early 19th century, taken from the French word restaurer 'provide meat for', literally 'restore to a former state'[2] and, being the present participle of the verb,[3] the term restaurant may have been used in 1507 as a "restorative beverage", and in correspondence in 1521 to mean 'that which restores the strength, a fortifying food or remedy'.[4]
History
[edit]
A public eating-establishment similar to a restaurant is mentioned in a 512 BC record from Ancient Egypt. It served only one dish, a plate of cereal, wildfowl, and onions.[5]
A forerunner for the modern restaurant is the thermopolium, an establishment in Ancient Greece or Ancient Rome that sold and served ready-to-eat food and beverages. These establishments were somewhat similar in function to modern fast-food restaurants. They were most often frequented by people who lacked private kitchens. In the Roman Empire, they were popular among residents of insulae.[6]
In Pompeii, 158 thermopolia with service-counters have been identified throughout the town. They were concentrated along the main axis of the town and near public spaces where they were frequented by the locals.[7]
The Romans also had the popina, a wine bar which in addition to a variety of wines offered a limited selection of simple foods such as olives, bread, cheese, stews, sausage, and porridge. The popinae were known as places for the plebeians of the lower classes of Roman society to socialize. While some were confined to one standing room only, others had tables and stools and a few even had couches.[8][9]
Another early forerunner of the restaurant was the inn. Throughout the ancient world, inns were set up alongside roads to cater to people travelling between cities, offering lodging and food. Meals were typically served at a common table to guests. However, there were no menus or options to choose from.[10]
Early eating establishments recognizable as restaurants in the modern sense emerged in Song dynasty China during the 11th and 12th centuries. In large cities, such as Kaifeng and Hangzhou, food catering establishments catered to merchants who travelled between cities. Probably growing out of tea houses and taverns which catered to travellers, Kaifeng's restaurants blossomed into an industry that catered to locals as well as people from other regions of China. As travelling merchants were not used to the local cuisine of other cities, these establishments were set up to serve dishes familiar to merchants from other parts of China. Such establishments were located in the entertainment districts of major cities, alongside hotels, bars, and brothels. The larger and more opulent of these establishments offered a dining experience similar to modern restaurant culture. According to a Chinese manuscript from 1126, patrons of one such establishment were greeted with a selection of pre-plated demonstration dishes which represented food options. Customers had their orders taken by a team of waiters who would then sing their orders to the kitchen and distribute the dishes in the exact order in which they had been ordered.[11][12]
There is a direct correlation between the growth of the restaurant businesses and institutions of theatrical stage drama, gambling and prostitution which served the burgeoning merchant middle class during the Song dynasty.[13] Restaurants catered to different styles of cuisine, price brackets, and religious requirements. Even within a single restaurant choices were available, and people ordered the entrée from written menus.[12] An account from 1275 writes of Hangzhou, the capital city for the last half of the dynasty:
The people of Hangzhou are very difficult to please. Hundreds of orders are given on all sides: this person wants something hot, another something cold, a third something tepid, a fourth something chilled. one wants cooked food, another raw, another chooses roast, another grill.[14]
The restaurants in Hangzhou also catered to many northern Chinese who had fled south from Kaifeng during the Jurchen invasion of the 1120s, while it is also known that many restaurants were run by families formerly from Kaifeng.[15]
In Japan, a restaurant culture emerged in the 16th century out of local tea houses. Tea house owner Sen no Rikyū created the kaiseki multi-course meal tradition, and his grandsons expanded the tradition to include speciality dishes and cutlery which matched the aesthetic of the food.[11]
In Europe, inns which offered food and lodgings and taverns where food was served alongside alcoholic beverages were common into the Middle Ages and Renaissance. They typically served common fare of the type normally available to peasants. In Spain, such establishments were called bodegas and served tapas. In England, they typically served foods such as sausage and shepherd's pie.[10] Cookshops were also common in European cities during the Middle Ages. These were establishments which served dishes such as pies, puddings, sauces, fish, and baked meats. Customers could either buy a ready-made meal or bring their own meat to be cooked. As only large private homes had the means for cooking, the inhabitants of European cities were significantly reliant on them.[16] From the 16th century, establishments known as ordinaries (taverns or inns) served fixed-price meals in England.[17]
France in particular has a rich history with the development of various forms of inns and eateries, eventually to form many of the now-ubiquitous elements of the modern restaurant. As far back as the thirteenth century, French inns served a variety of food — bread, cheese, bacon, roasts, soups, and stews - usually eaten at a common table. Parisians could buy what was essentially take-out food from rôtisseurs, who prepared roasted-meat dishes, and from pastry-cooks, who could prepare meat pies and often more elaborate dishes. Municipal statutes stated that the official prices per item were to be posted at the entrance; this was the first official mention of menus.[18]
Taverns also served food, as did cabarets. A cabaret, however, unlike a tavern, served food at tables with tablecloths, provided drinks with the meal, and charged by the customers' choice of dish, rather than by the pot.[19] Cabarets were reputed to serve better food than taverns and a few, such as the Petit Maure, became well-known. A few cabarets had musicians or singing, but most, until the late-19th century, were simply convivial eating-places.[18][19] The first café opened in Paris in 1672 at the Saint-Germain fair. By 1723 there were nearly four hundred cafés in Paris, but their menu was limited to simpler dishes or confectionaries, such as coffee, tea, chocolate (the drink; chocolate in solid state was invented only in the 19th century), ice creams, pastries, and liqueurs.[19]
At the end of the 16th century, the guild of cook-caterers (later known as traiteurs) gained its own legal status. The traiteurs dominated sophisticated food-service, delivering or preparing meals for the wealthy at their residences. Taverns and cabarets were limited to serving little more than roast or grilled meats. Towards the end of the seventeenth century, both inns and then traiteurs began to offer "host's tables" (French: tables d'hôte), where one paid a set price to sit at a large table with other guests and eat a fixed menu meal.[18]
Modern format
[edit]The earliest modern-format "restaurants" to use that word in Paris were the establishments which served bouillon, a broth made of meat and egg which was said to restore health and vigour. The first restaurant of this kind was opened in 1765 or 1766 by Mathurin Roze de Chantoiseau on rue des Poulies, now part of the Rue de Louvre.[20] The name of the owner is sometimes given as Boulanger.[21] Unlike earlier eating places, it was elegantly decorated, and besides meat broth offered a menu of several other "restorative" dishes, including macaroni. Chantoiseau and other chefs took the title "traiteurs-restaurateurs".[21] While not the first establishment where one could order food, or even soups, it is thought to be the first to offer a menu of available choices.[22]
In the Western world, the concept of a restaurant as a public venue where waiting staff serve patrons food from a fixed menu is a relatively recent one, dating from the late 18th century.[23]
In June 1786, the Provost of Paris issued a decree giving the new kind of eating establishment official status, authorising restaurateurs to receive clients and to offer them meals until eleven in the evening in winter and midnight in summer.[21] Ambitious cooks from noble households began to open more elaborate eating places. The first luxury restaurant in Paris, the La Grande Taverne de Londres, was opened at the Palais-Royal at the beginning of 1786 by Antoine Beauvilliers, the former chef of the Count of Provence. It had mahogany tables, linen tablecloths, chandeliers, well-dressed and trained waiters, a long wine list and an extensive menu of elaborately prepared and presented dishes.[21] Dishes on its menu included partridge with cabbage, veal chops grilled in buttered paper, and duck with turnips.[24] This is considered to have been the "first real restaurant".[25][22] According to Brillat-Savarin, the restaurant was "the first to combine the four essentials of an elegant room, smart waiters, a choice cellar, and superior cooking".[26][27][28]
The aftermath of the French Revolution saw the number of restaurants skyrocket. Due to the mass emigration of nobles from the country, many cooks from aristocratic households who were left unemployed went on to found new restaurants.[29][10] One restaurant was started in 1791 by Méot, the former chef of the Duke of Orleans, which offered a wine list with twenty-two choices of red wine and twenty-seven of white wine. By the end of the century there were a collection of luxury restaurants at the Grand-Palais: Huré, the Couvert espagnol; Février; the Grotte flamande; Véry, Masse and the Café de Chartres (still open, now Le Grand Véfour).[21]
In 1802 the term was applied to an establishment where restorative foods, such as bouillon, a meat broth, were served ("établissement de restaurateur").[30] The closure of culinary guilds and societal changes resulting from the Industrial Revolution contributed significantly to the increased prevalence of restaurants in Europe.[31]
Types of restaurants
[edit]
In the 1980s and 1990s the restaurant industry was revolutionized by entrepreneurs, including Terence Conran, Alan Yau, and Oliver Peyton.[32] Today restaurants are classified or distinguished in many different ways. The primary factor is usually the food itself e.g. vegetarianism, seafood, or steak. The origin of the cuisine may be also used to categorize restaurants e.g. Italian, Korean, Chinese, Japanese, Indian, French, Mexican, or Thai. The style of offering has become an important distinguishing factor in the restaurant industry e.g. tapas, sushi, buffet, or yum cha. Beyond this, restaurants may differentiate themselves on factors including speed of service e.g. fast food. Theme restaurants and automated restaurant have become big players in the restaurant industry and may include fine dining, casual dining, contemporary casual, family style, fast casual, coffeehouse, concession stands, food trucks, pop-up restaurants, and ghost restaurants.
Restaurants range from inexpensive and informal lunching or dining places catering to people working nearby, with modest food served in simple settings at low prices, to expensive establishments serving refined food and fine wines in a formal setting. In the former case, customers usually wear casual clothing. In the latter case, depending on culture and local traditions, customers might wear semi-casual, semi-formal or formal wear. Typically, at mid- to high-priced restaurants, customers sit at tables, their orders are taken by a waiter, who brings the food when it is ready. After eating, the customers then pay the bill. In some restaurants, such as those in workplaces, there are usually no waiters; the customers use trays, on which they place cold items that they select from a refrigerated container and hot items which they request from cooks, and then they pay a cashier before they sit down. Another restaurant approach which uses few waiters is the buffet restaurant. Customers serve food onto their own plates and then pay at the end of the meal. Buffet restaurants typically still have waiters to serve drinks and alcoholic beverages. Fast food establishments are also considered to be restaurants. In addition, food trucks are another popular option for people who want quick food service.
Tourists around the world can enjoy dining services on railway dining cars and cruise ship dining rooms, in some cities a restaurant tram is operated, which are essentially travelling restaurants. Most cruise ships provide a variety of dining experiences including a main restaurant, satellite restaurants, room service, speciality restaurants, cafes, bars and buffets to name a few. Some restaurants on these cruise ships require table reservations and operate specific dress codes.[33] The railway dining services also cater to the needs of travellers by providing railway refreshment rooms at railway stations.
Restaurant staff
[edit]A restaurant's proprietor is called a restaurateur, this derives from the French verb restaurer, meaning "to restore". Professional cooks are called chefs, with there being various finer distinctions (e.g. sous-chef, chef de partie). Most restaurants (other than fast food restaurants and cafeterias) will have various waiting staff to serve food, beverages and alcoholic drinks, including busboys who remove used dishes and cutlery. In finer restaurants, this may include a host or hostess, a maître d'hôtel to welcome customers and seat them, and a sommelier or wine waiter to help patrons select wines. A new route to becoming a restaurateur, rather than working one's way up through the stages, is to operate a food truck. Once a sufficient following has been obtained, a permanent restaurant site can be opened. This trend has become common in the UK and the US.[citation needed]
Chef's table
[edit]
A chef's table is a table located in the kitchen of a restaurant,[34][35] reserved for VIPs and special guests.[36] Patrons may be served a themed[36] tasting menu prepared and served by the head chef. Restaurants can require a minimum party[37] and charge a higher flat fee.[38]
By country
[edit]Europe
[edit]France
[edit]
France has a long tradition with public eateries and modern restaurant culture emerged there. In the early 19th century, traiteurs and restaurateurs became known simply as "restaurateurs". The use of the term "restaurant" for the establishment itself only became common in the 19th century.
According to the legend, the first mention to a restaurant dates back to 1765 in Paris. It was located on Rue des Poulies, now Rue du Louvre, and use to serve dishes known as "restaurants".[39] The place was run by a man named Mr. Boulanger.[40] However, according to the Larousse Gastronomique, La Grande Taverne de Londres which opened in 1782 is considered as the first Parisian restaurant.[40]
The first restaurant guide, called Almanach des Gourmands, written by Grimod de La Reyniére, was published in 1804. During the French Restoration period, the most celebrated restaurant was the Rocher de Cancale, frequented by the characters of Balzac. In the middle of the century, Balzac's characters moved to the Café Anglais, which in 1867 also hosted the famous Three Emperors Dinner hosted by Napoleon III in honor of Tsar Alexander II, Kaiser Wilhelm I and Otto von Bismarck during the Exposition Universelle in 1867[41]

Other restaurants that occupy a place in French history and literature include Maxim's and Fouquet's. The restaurant of Hotel Ritz Paris, opened in 1898, was made famous by its chef, Auguste Escoffier. The 19th century also saw the appearance of new kinds of more modest restaurants, including the bistrot. The brasserie featured beer and was made popular during the 1867 Paris Exposition.[21]
North America
[edit]United States
[edit]
In the United States, it was not until the late 18th century that establishments that provided meals without also providing lodging began to appear in major metropolitan areas in the form of coffee and oyster houses. The actual term "restaurant" did not enter into the common parlance until the following century. Prior to being referred to as "restaurants" these eating establishments assumed regional names such as "eating house" in New York City, "restorator" in Boston, or "victualling house" in other areas. Restaurants were typically located in populous urban areas during the 19th century and grew both in number and sophistication in the mid-century due to a more affluent middle class and to urbanization. The highest concentration of these restaurants were in the West, followed by industrial cities on the Eastern Seaboard.[42]
When Prohibition went into effect in 1920, restaurants offering fine dining had a hard time making ends meet because they had depended on profits from selling wine and alcoholic beverages. Replacing them were establishments offering simpler, more casual experiences such as cafeterias, roadside restaurants, and diners. When Prohibition ended in the 1930s, luxury restaurants slowly started to appear again as the economy recovered from the Great Depression.[43]
The Civil Rights Act of 1964 outlawed segregation based on race, color, religion, or national origin in all public accommodations engaged in interstate commerce, including restaurants. Katzenbach v. McClung, 379 U.S. 294 (1964), was a decision of the US Supreme Court which held that Congress acted within its power under the Commerce Clause of the United States Constitution in forbidding racial discrimination in restaurants as this was a burden to interstate commerce.[44][45]
In the 1970s, there was one restaurant for every 7,500 persons. In 2016, there were 1,000,000 restaurants; one for every 310 people. The average person eats out five to six times weekly. 3.3% of the nation's workforce is composed of restaurant workers.[46] According to a Gallup Poll in 2016, nearly 61% of Americans across the country eat out at a restaurant once a week or more, and this percent is only predicted to increase in future years.[47] Before the COVID-19 pandemic, The National Restaurant Association estimated restaurant sales of $899 billion in 2020. The association now projects that the pandemic will decrease that to $675 billion, a decline of $274 billion over their previous estimate.[48]
South America
[edit]Brazil
[edit]In Brazil, restaurant varieties mirror the multitude of nationalities that arrived in the country: Japanese, Arab, German, Italian, Portuguese and many more.
Colombia
[edit]The word piquete can be used to refer to a common Colombian type of meal that includes meat, yuca and potatoes, which is a type of meal served at a piqueteadero. The verb form of the word piquete, piquetear, means to participate in binging, liquor drinking, and leisure activities in popular areas or open spaces.[49]
Peru
[edit]In Peru, many indigenous, Spanish, and Chinese dishes are frequently found. Because of recent immigration from places such as China, and Japan, there are many Chinese and Japanese restaurants around the country, especially in the capital city of Lima.
Guides
[edit]
Restaurant guides review restaurants, often ranking them or providing information to guide consumers (type of food, handicap accessibility, facilities, etc.). One of the most famous contemporary guides is the Michelin series of guides which accord one to three stars to restaurants they perceive to be of high culinary merit. Restaurants with stars in the Michelin guide are formal, expensive establishments; in general the more stars awarded, the higher the prices.
The main competitor to the Michelin guide in Europe is the guidebook series published by Gault Millau. Its ratings are on a scale of 1 to 20, with 20 being the highest.

In the United States, the Forbes Travel Guide (previously the Mobil travel guides) and the AAA rate restaurants on a similar 1 to 5 star (Forbes) or diamond (AAA) scale. Three, four, and five star/diamond ratings are roughly equivalent to the Michelin one, two, and three star ratings while one and two star ratings typically indicate more casual places to eat. In 2005, Michelin released a New York City guide, its first for the United States. The popular Zagat Survey compiles individuals' comments about restaurants but does not pass an "official" critical assessment.
Nearly all major American newspapers employ food critics and publish online dining guides for the cities they serve. Some news sources provide customary reviews of restaurants, while others may provide more of a general listings service.
More recently Internet sites have started up that publish both food critic reviews and popular reviews by the general public.
Economics
[edit]

Canada
[edit]There are 86,915 commercial food service units in Canada, or 26.4 units per 10,000 Canadians. By segment, there are:[50]
- 38,797 full-service restaurants
- 34,629 limited-service restaurants
- 741 contract and social caterers
- 6,749 drinking places
Fully 63% of restaurants in Canada are independent brands. Chain restaurants account for the remaining 37%, and many of these are locally owned and operated franchises.[51]
European Union
[edit]The EU-27 has an estimated 1.6 million businesses involved in 'accommodation & food services', more than 75% of which are small and medium enterprises.[52]
India
[edit]The Indian restaurant industry is highly fragmented with more than 1.5 million outlets of which only around 3,000 of them are from the organised segment.[53] The organised segment includes quick service restaurants; casual dining; cafes; fine dining; and pubs, bars, clubs and lounges.
Vietnam
[edit]The restaurant industry in Vietnam is one of the important economic sectors, making a significant contribution to the national economy.[54][55] According to the General Statistics Office of Vietnam, the number of restaurants in Vietnam has increased rapidly from 2000 to 2022.[56] In 2000, there were about 20,000 restaurants nationwide, but by 2022, this number had increased to over 400,000 restaurants.[57] The average annual growth rate is about 10%.[58][59] The restaurant industry in Vietnam has also seen strong growth in recent years. According to a report by SSI Securities Corporation, the revenue of the restaurant industry in Vietnam reached VND610 trillion in 2022, up 16% from 2021.[60][61] Of that, the out-of-home market accounted for VND333.69 trillion, up 19% from 2021.[62][63]
United States
[edit]As of 2006, there are approximately 215,000 full-service restaurants in the United States, accounting for $298 billion in sales, and approximately 250,000 limited-service (fast food) restaurants, accounting for $260 billion.[64] Starting in 2016, Americans spent more on restaurants than groceries.[65] In October 2017, The New York Times reported there are 620,000 eating and drinking places in the United States, according to the Bureau of Labour Statistics. They also reported that the number of restaurants are growing almost twice as fast as the population.[66]
One study of new restaurants in Cleveland, Ohio found that 1 in 4 changed ownership or went out of business after one year, and 6 out of 10 did so after three years. (Not all changes in ownership are indicative of financial failure.)[67] The three-year failure rate for franchises was nearly the same.[68]
Restaurants employed 912,100 cooks in 2013, earning an average $9.83 per hour.[69] The waiting staff numbered 4,438,100 in 2012, earning an average $8.84 per hour.[70]
Jiaxi Lu of the Washington Post reports in 2014 that, "Americans are spending $683.4 billion a year dining out, and they are also demanding better food quality and greater variety from restaurants to make sure their money is well spent."[71]
Dining in restaurants has become increasingly popular, with the proportion of meals consumed outside the home in restaurants or institutions rising from 25% in 1950 to 46% in 1990. This is caused by factors such as the growing numbers of older people, who are often unable or unwilling to cook their meals at home and the growing number of single-parent households. It is also caused by the convenience that restaurants can afford people; the growth of restaurant popularity is also correlated with the growing length of the work day in the US, as well as the growing number of single parent households.[72] Eating in restaurants has also become more popular with the growth of higher income households. At the same time, less expensive establishments such as fast food establishments can be quite inexpensive, making restaurant eating accessible to many.
Employment
[edit]The restaurant industry in the United States is large and quickly growing, with 10 million workers. 1 in every 12 U.S. residents work in the business, and during the 2008 recession, the industry was an anomaly in that it continued to grow. Restaurants are known for having low wages, which they claim are due to thin profit margins of 4-5%. For comparison, however, Walmart has a 1% profit margin.[73] As a result of these low wages, restaurant employees suffer from three times the poverty rate as other U.S. workers, and use food stamps twice as much.[73] Restaurants are the largest employer of people of color, and rank as the second largest employer of immigrants. These workers statistically are concentrated in the lowest paying positions in the restaurant industry. In the restaurant industry, 39% of workers earn minimum wage or lower.[73]
Regulations
[edit]In many countries, restaurants are subject to inspections by health inspectors to maintain standards for public health, such as maintaining proper hygiene and cleanliness. The most common kind of violations of inspection reports are those concerning the storage of cold food at appropriate temperatures, proper sanitation of equipment, regular hand washing and proper disposal of harmful chemicals. Simple steps can be taken to improve sanitation in restaurants. As sickness is easily spread through touch, restaurants are encouraged to regularly wipe down tables, door knobs and menus.[74]
Depending on local customs, legislation and the establishment, restaurants may or may not serve alcoholic beverages. Restaurants are often prohibited from selling alcoholic beverages without a meal by alcohol sale laws; such sale is considered to be an activity for bars, which are meant to have more severe restrictions. Some restaurants are licensed to serve alcohol ("fully licensed"), or permit customers to "bring your own booze" (BYO / BYOB). In some places restaurant licenses may restrict service to beer, or wine and beer.[75]
Occupational hazards
[edit]Food service regulations have historically been built around hygiene and protection of the consumer's health.[76] However, restaurant workers face many health hazards such as long hours, low wages, minimal benefits, discrimination, high stress, and poor working conditions.[76] Along with the COVID-19 pandemic, much attention has been drawn to the prevention of community transmission in restaurants and other public settings.[77] To reduce airborne disease transmission, the Centers for Disease Control and Prevention recommends reduced dining capacity, face masks, adequate ventilation, physical barrier instalments, disinfection, signage, and flexible leave policies for workers.[78]
See also
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- ^ "Restaurant Industry". SMERGERS Industry Watch. Retrieved August 27, 2019.
- ^ "Doanh nghiệp F&B cần nắm bắt cơ hội, tận dụng công nghệ trong mùa kinh doanh cuối năm". baodautu (in Vietnamese). Retrieved December 8, 2023.
- ^ "Ẩm thực Việt bản sắc và hội nhập". www.qdnd.vn. Retrieved December 8, 2023.
- ^ VCCorp.vn (January 18, 2023). "Với 338.000 nhà hàng/café đã mở tại Việt Nam, giá trị thị trường F&B dự kiến cán mốc 720.000 tỷ đồng khi các chuỗi lớn chạy đua mở rộng thị phần quyết liệt". cafef (in Vietnamese). Retrieved December 8, 2023.
- ^ TheLEADER.VN. "Việt Nam có hơn 300.000 nhà hàng và quán cà phê | TheLEADER". theleader.vn (in Vietnamese). Retrieved December 8, 2023.
- ^ Ánh, Tuyết (January 18, 2023). "Doanh thu ngành F&B giữ đà tăng, dự báo vượt mốc 700.000 tỷ năm 2023 nhưng đối mặt nhiều trở ngại". Retrieved December 8, 2023.
- ^ VCCorp.vn (January 17, 2023). "Báo cáo F&B 2022: Việt Nam đang có bao nhiêu nhà hàng/quán cafe? Người Việt chịu chi ra sao cho việc ăn hàng?". cafef (in Vietnamese). Retrieved December 8, 2023.
- ^ "Bất chấp Covid-19, doanh thu ngành F&B năm 2022 vẫn tăng 39%, đạt 610 nghìn". mekongasean.vn (in Vietnamese). January 30, 2023. Retrieved December 8, 2023.
- ^ An, Hoàng (November 24, 2023). "Thị trường F&B vào kỳ thanh lọc, doanh nghiệp nhỏ tìm cửa ngách để tồn tại". Tạp chí Kinh tế Sài Gòn (in Vietnamese). Retrieved December 8, 2023.
- ^ "Thị trường F&B năm 2022 có nhiều điểm sáng". baodautu (in Vietnamese). Retrieved December 8, 2023.
- ^ VTV, BAO DIEN TU (February 22, 2023). "Thị trường F&B tăng tốc mạnh sau dịch". BAO DIEN TU VTV (in Vietnamese). Retrieved December 8, 2023.
- ^ 2006 U.S. Industry & Market Outlook by Barnes Reports.
- ^ Phillips, Matt (June 16, 2016). "No one cooks anymore". Quartz (publication). Retrieved April 5, 2017.
- ^ Abrams, Rachel; Gebeloff (October 31, 2017). "Thanks to Wall St., There May Be Too Many Restaurants". The New York Times. Retrieved November 1, 2017.
- ^ Kerry Miller, "The Restaurant Failure Myth", Business Week, April 16, 2007. Cites an article by H.G. Parsa in Cornell Hotel & Restaurant Administration Quarterly, published August 2005.
- ^ Miller, "Failure Myth", page 2
- ^ Bureau of Labor Statistics, "Occupational Employment and Wages, May 2013 35-2014 Cooks, Restaurant" online
- ^ BLS, "Occupational Outlook Handbook: Food and Beverage Serving and Related Workers" (January 8, 2014) online
- ^ Jiaxi Lu, "Consumer Reports: McDonald's burger ranked worst in the U.S.," [1]
- ^ Nestle, Marion (1994). "Traditional Models of Healthy Eating: Alternatives to 'techno-food'". Journal of Nutrition Education. 26 (5): 241–45. doi:10.1016/s0022-3182(12)80898-3.
- ^ a b c Jayaraman, Saru (Summer 2014). "Feeding America: Immigrants in the Restaurant Industry and Throughout the Food System Take Action for Change". Social Research. 81 (2): 347–358. doi:10.1353/sor.2014.0019.
- ^ Sibel Roller (2012). "10". Essential Microbiology and Hygiene for Food Professionals. CRC Press. ISBN 9781444121490.
- ^ Danny May; Andy Sharpe (2004). The Only Wine Book You'll Ever Need. Adams Media. p. 221. ISBN 9781440518935.
- ^ a b Lippert, Julia; Rosing, Howard; Tendick-Matesanz, Felipe (July 2020). "The health of restaurant work: A historical and social context to the occupational health of food service". American Journal of Industrial Medicine. 63 (7): 563–576. doi:10.1002/ajim.23112. ISSN 0271-3586. PMID 32329097. S2CID 216110536.
- ^ Morawska, Lidia; Tang, Julian W.; Bahnfleth, William; Bluyssen, Philomena M.; Boerstra, Atze; Buonanno, Giorgio; Cao, Junji; Dancer, Stephanie; Floto, Andres; Franchimon, Francesco; Haworth, Charles (September 1, 2020). "How can airborne transmission of COVID-19 indoors be minimised?". Environment International. 142 105832. Bibcode:2020EnInt.14205832M. doi:10.1016/j.envint.2020.105832. ISSN 0160-4120. PMC 7250761. PMID 32521345.
- ^ "Communities, Schools, Workplaces, & Events". Centers for Disease Control and Prevention. April 30, 2020. Retrieved July 14, 2020.
Bibliography
[edit]- Chevallier, Jim (2018). A History of the Food of Paris: From Roast Mammoth to Steak Frites. Big City Food Biographies. Rowman & Littlefield. ISBN 978-1442272828.
- Fierro, Alfred (1996). Histoire et dictionnaire de Paris. Robert Laffont. ISBN 978-2221078624.
- Gernet, Jacques (1962). Daily Life in China on the Eve of the Mongol Invasion, 1250–1276. Stanford: Stanford University Press. ISBN 978-0-8047-0720-6.
{{cite book}}: ISBN / Date incompatibility (help) - Spang, Rebecca L. (2000), The Invention of the Restaurant. Harvard University Press
- West, Stephen H. (1997). "Playing With Food: Performance, Food, and The Aesthetics of Artificiality in The Sung and Yuan". Harvard Journal of Asiatic Studies. 57 (1): 67–106. doi:10.2307/2719361. JSTOR 2719361.
- "Early Restaurants in America". UNLV Libraries Digital Collections. University of Nevada Las Vegas. Retrieved April 30, 2013.
Further reading
[edit]- Appelbaum, Robert, Dishing It Out: In Search of the Restaurant Experience. (London: Reaktion, 2011).
- Fleury, Hélène (2007), "L'Inde en miniature à Paris. Le décor des restaurants", Diasporas indiennes dans la ville. Hommes et migrations (Number 1268–1269, 2007): 168–73.
- Haley, Andrew P. Turning the Tables: Restaurants and the Rise of the American Middle Class, 1880–1920. (University of North Carolina Press; 2011) 384 pp
- Kiefer, Nicholas M. (August 2002). "Economics and the Origin of the Restaurant" (PDF). Cornell Hotel and Restaurant Administration Quarterly. 43 (4): 5–7. doi:10.1177/0010880402434006. S2CID 220628566.
- Lundberg, Donald E., The Hotel and Restaurant Business, Boston : Cahners Books, 1974. ISBN 0-8436-2044-7
- Sitwell, William (2020). The Restaurant: A 2,000-Year History of Dining Out. New York, NY: Diversion Books. ISBN 978-1635766998.
- Whitaker, Jan (2002), Tea at the Blue Lantern Inn: A Social History of the Tea Room Craze in America. St. Martin's Press.
External links
[edit]
Media related to Restaurants at Wikimedia Commons
Quotations related to Restaurant at Wikiquote
The dictionary definition of restaurant at Wiktionary
Restaurant
View on GrokipediaEtymology and Definition
Etymology
The English word restaurant derives from the French restaurant, originally denoting a restorative food or broth, from the verb restaurer meaning "to restore" or "to refresh," ultimately tracing to the Latin restaurare ("to renew" or "to repair").[2][4] In 16th-century France, restaurant specifically referred to a type of thick, nourishing soup or bouillon prepared from meat and believed to reinvigorate the body, particularly for those weakened by illness or fatigue; such concoctions were sold by vendors as health aids rather than in formal dining settings.[3][1] The term's application shifted in the mid-18th century to describe public establishments in Paris serving these broths à la carte, with the earliest known such venue opening around 1765 under Mathias Boulanger (or possibly Pierre Boulanger), who marketed his offerings as restoratifs to attract customers seeking quick nourishment outside inns or taverns.[4][9] This evolution reflected broader socioeconomic changes, including post-Revolutionary demand for accessible, individualized meals amid urbanization and the rise of a bourgeoisie class.[1] The word entered English usage by 1821, initially retaining connotations of restorative dining before fully denoting any commercial eating establishment.[2]Defining Characteristics
A restaurant is a commercial establishment primarily engaged in preparing and selling food and beverages to the public for immediate consumption, distinguishing it from non-commercial food services such as institutional cafeterias or employee canteens that operate without profit motives or as ancillary to other functions.[10][11] This preparation typically occurs on-site in a dedicated kitchen, involving cooking from raw or semi-prepared ingredients rather than mere assembly or reheating, which sets restaurants apart from vending machines, convenience stores, or grocery outlets selling uncooked goods.[12] Central to a restaurant's operation is the provision of a menu offering a selection of prepared dishes and drinks, served either for on-premises dining with seating arrangements or via takeout and delivery, though the core model emphasizes table or counter service where customers pay for both the food and the labor of preparation and presentation.[13][14] Unlike private homes or food production facilities, restaurants function as retail businesses open to walk-in patrons, often requiring health permits, sanitation standards, and compliance with food safety regulations to mitigate risks of contamination during handling and service.[10] Legal definitions across jurisdictions, such as those in U.S. labor and agriculture codes, reinforce this by classifying restaurants within food service establishments that prioritize direct consumer sales over wholesale or non-public distribution.[15] While variations exist—such as self-service in fast-food outlets versus waiter-attended fine dining—the defining essence lies in the economic exchange where specialized staff handle procurement, cooking, and serving, enabling customers to obtain complete meals without personal preparation, a model rooted in division of labor for efficiency and expertise. This contrasts with hybrid formats like food trucks or ghost kitchens, which may lack fixed seating but still align with restaurant traits if they prepare custom orders for paid consumption rather than pre-packaged retail.[16] Empirical data from regulatory frameworks indicate that over 90% of U.S. restaurants maintain on-site preparation capabilities, underscoring its role as a hallmark amid evolving delivery integrations post-2020.Historical Development
Precursors in Ancient and Medieval Societies
In ancient Rome, thermopolia functioned as rudimentary public dining venues, providing hot meals and drinks to urban residents lacking private cooking facilities. These establishments featured stone counters with embedded dolia—large earthenware jars—for storing and serving food such as stews, grains, fish, and legumes heated over open fires.[17][18] Archaeological evidence from Pompeii reveals over 150 thermopolia preserved by the eruption of Vesuvius in 79 AD, indicating their prevalence in densely populated areas where many lived in multi-story insulae without kitchens.[19] Customers typically consumed meals standing at the counter or took food away, with offerings including meats like pork and poultry alongside bread and cheese, catering primarily to lower-class workers and travelers.[20] Similar precursors existed in ancient Greece from around 500 BC, where public stalls offered cooked provisions to those without home facilities, evolving into Roman adaptations amid expanding urbanization.[21] These venues emphasized quick service over formal dining, foreshadowing modern fast-food concepts by prioritizing accessibility and affordability in bustling cities.[22] During the medieval period in Europe, taverns and cookshops emerged as key public eating options, particularly from the 12th century onward in growing towns. Taverns, often located along trade routes, provided ale, wine, and simple prepared foods like stews or roasted meats to merchants, pilgrims, and locals, with records from England showing their commonality by the 15th century.[23][3] Cookshops in urban centers such as Paris and London specialized in takeout meals, selling hot pies, porridges, and boiled meats from street-facing windows during the High Middle Ages (c. 1000–1300 AD), serving wage laborers who could not afford or lacked time for home cooking.[24] Inns supplemented these by offering lodging and ordered meals, establishing the practice of itemized billing that influenced later restaurant models, though often regulated to prevent gambling or excessive drinking.[5] These establishments filled a practical gap in feudal societies where most meals were home-prepared, but urbanization and markets increased demand for convenient, ready-to-eat sustenance.[25] Unlike ancient thermopolia, medieval venues sometimes included seating for communal eating, bridging toward more structured dining experiences.[26]Birth of the Modern Restaurant
The modern restaurant emerged in Paris during the mid-18th century, distinguishing itself from earlier establishments like inns and taverns by offering individualized service, à la carte menus, and meals available at any time rather than fixed communal feasts at set hours.[1] This innovation stemmed from the sale of "restoratives"—nutritious broths believed to restore health—evolving into dedicated dining venues where patrons could select dishes independently.[3] A pivotal figure in this development was Antoine Boulanger, a former soup vendor who, around 1765, opened an establishment on Rue des Poulies (now Rue du Louvre) specializing in such restoratives, including sheep's feet in white sauce and mutton broths.[27] Boulanger's venture challenged guild regulations restricting traiteurs (caterers) to soups alone, leading to legal battles that highlighted the novel concept of public, choice-based dining outside traditional guild monopolies.[28] While some historians, such as Rebecca Spang, attribute the first formalized restaurant to Mathurin Roze de Chantoiseau in the 1760s rather than the apocryphal Boulanger tale, the latter's story underscores the shift toward customer agency in meal composition.[29] The French Revolution (1789–1799) catalyzed widespread adoption, as the upheaval dismantled aristocratic households, displacing thousands of chefs and cooks who repurposed their skills for public patronage.[30] Prior to 1789, Paris had fewer than 50 such venues; by the early 1800s, over 500 restaurants operated in the city, serving a burgeoning middle class and émigré nobility seeking familiar luxuries.[31] This democratization of haute cuisine, unmoored from exclusive private tables, established core practices like printed menus, table-side service, and ambiance-focused interiors, laying the foundation for the global restaurant industry.[1]Industrial Era Expansion
The Industrial Revolution, commencing in Britain during the late 18th century and extending across Europe and North America in the 19th century, catalyzed the expansion of restaurants by driving mass urbanization and altering daily labor routines. Factory workers and urban migrants, detached from rural self-sufficiency, required accessible meals outside the home, fostering the growth of quick-service eateries alongside more formal establishments. In Paris, the epicenter of early restaurant culture, the number of such venues surged, with approximately 3,000 listed by 1814, reflecting heightened demand amid post-Napoleonic recovery and elite tourism.[32] This proliferation was amplified by advancements in public transport, such as railways, which facilitated travel and dining for broader populations.[33][34] In the United States, restaurant growth mirrored urban expansion, particularly in ports like New York City, where immigration and industrialization swelled populations and diversified food demands. Delmonico's, established in 1837, pioneered fine dining with features like printed menus, private suites, and an extensive wine list, setting standards for American establishments.[1] By the 1830s, specialized venues for women appeared, signaling evolving social norms and the integration of public dining into city life.[35] Restaurant hierarchies developed, ranging from elite French-influenced houses to casual options serving immigrants' cuisines, as centralized food systems replaced localized provisioning.[35] Europe saw parallel developments, with cafes emerging as non-table-service models catering to hurried urbanites, while international cuisines like French and Italian gained traction in expanding middle-class markets.[33] Overall, these shifts marked restaurants' transition from niche post-Revolutionary innovations to essential urban infrastructure, underpinned by economic forces rather than mere cultural whims.[36]20th Century Globalization and Standardization
The proliferation of restaurant franchising in the early 20th century laid the groundwork for operational standardization, enabling chains to replicate menus, recipes, and service procedures across multiple locations to minimize variability and maximize efficiency.[37] Pioneering examples included White Castle, which opened its first standardized hamburger stands in 1921, focusing on uniform small burgers prepared via assembly-line methods to ensure consistent quality and speed.[38] This approach addressed consumer demands for reliability amid urbanization and the rise of automobile culture, which increased demand for quick, accessible dining.[39] Post-World War II economic expansion in the United States accelerated the chain model, with franchising booming as a low-capital method for scaling businesses amid suburban growth and rising dual-income households that boosted out-of-home eating.[38] McDonald's, originally a single drive-in founded by Richard and Maurice McDonald in San Bernardino, California, in 1940, adopted franchising in 1955 under Ray Kroc, who emphasized meticulous training and supply chain controls to produce identical products globally.[40] By 1961, Kroc had acquired full control, transforming the operation into a archetype of standardization through features like the "Speedee Service System," which reduced preparation time and costs via pre-portioned ingredients and scripted employee roles.[41] Similar models emerged in competitors like Kentucky Fried Chicken, franchised from 1952, prioritizing proprietary recipes and centralized quality oversight.[42] Globalization intensified from the 1960s, as American chains exported their formats to leverage international markets recovering from wartime disruptions and embracing Western consumer trends. McDonald's initiated overseas expansion with its first non-U.S. outlet in Richmond, British Columbia, Canada, on June 3, 1967, followed by rapid entries into Europe (e.g., Germany in 1971) and Asia (Japan in 1971), adapting minimally to local tastes while preserving core standardization for brand uniformity.[40] [43] This franchising-driven spread, which saw fast-food outlets dominate urban food landscapes within decades, reflected broader trade liberalizations and air travel growth, enabling supply chain extensions for ingredients like beef patties sourced globally by the 1970s.[44] By century's end, such chains operated over 25,000 McDonald's locations worldwide, illustrating how standardization facilitated cultural and economic penetration without full localization.[41] This era shifted restaurants from localized enterprises to multinational entities, prioritizing scalability over bespoke culinary variation.[39]Types and Formats
Service and Price-Based Classifications
Quick-service restaurants (QSRs), commonly referred to as fast-food outlets, operate with counter-based ordering, self-service for condiments and beverages, and rapid food assembly to prioritize speed and affordability. These establishments target high-volume throughput, with average check sizes typically under $10 per person in the United States, driven by standardized menus and drive-thru options.[45][6] Fast-casual restaurants represent a hybrid model, combining counter ordering similar to QSRs with fresher, customizable ingredients prepared to order, often without table service but with enhanced ambiance and packaging for dine-in or takeout. Pricing falls between QSR and full-service formats, with entrees generally ranging from $10 to $15, appealing to consumers seeking perceived quality upgrades without extended wait times.[46][47] Casual dining venues provide full table service in informal settings, where servers take orders, deliver meals, and handle payments, emphasizing approachable menus and family-oriented atmospheres at moderate price points. Average per-person costs here span $15 to $30, supported by broader selections including appetizers, entrees, and desserts, which differentiate them from quicker formats by fostering longer dwell times.[48][49] Fine dining establishments feature highly formalized service, including sommelier assistance, multi-course tastings, and white-glove attention, paired with premium sourcing and elaborate presentations to justify elevated pricing. Entrees and full experiences often exceed $50 per person, excluding wine pairings that can double costs, positioning these as experiential luxuries rather than routine meals.[50][51] These categories overlap in practice, with pricing influenced by location, inflation, and regional economics; for instance, urban fine dining may command higher premiums than suburban casual outlets. Industry data from the National Restaurant Association segments operations into limited-service (encompassing QSR and fast-casual) and full-service (casual and fine dining), reflecting distinct labor and operational demands.[52][53]Cuisine and Concept Variations
Restaurants exhibit significant diversity in the cuisines they serve, often specializing in national, regional, or hybridized styles that reflect cultural origins, migration patterns, and market demands. Italian cuisine, featuring staples like pasta, pizza, and olive oil-based dishes rooted in Mediterranean agriculture and post-Renaissance culinary codification, dominates global popularity, topping rankings in the world's 50 most-visited cities due to its adaptability and export via immigration since the 19th century.[54] Chinese cuisine, emphasizing stir-frying, dim sum, and rice-based preparations developed over millennia in agrarian societies, leads U.S. search interest, though domestic versions frequently substitute local ingredients and amplify sweetness or frying for palatability, diverging from authentic regional variants like Cantonese or Sichuan.[55] Mexican cuisine, built on corn, chilies, and indigenous Mesoamerican techniques blended with Spanish imports post-1521 conquest, ranks highly worldwide, with tacos and burritos adapted for portability in casual formats.[56] Ethnic restaurants, prevalent in immigrant-heavy urban areas, preserve core elements of origin cuisines—such as spice profiles in Indian curries derived from Ayurvedic traditions or fermentation in Korean banchan—while economic pressures often lead to standardization for efficiency, like pre-made sauces over labor-intensive from-scratch methods.[45] In the U.S., 70% of consumers favor Americanized interpretations of these, prioritizing familiarity over strict authenticity, which sustains profitability amid high failure rates for purist outlets.[57] Fusion concepts merge disparate traditions, traceable to ancient trade routes like the Silk Road but formalized in modern restaurants during the 1980s when California chefs integrated Asian elements (e.g., soy glazes on grilled meats) with local produce, as pioneered by Wolfgang Puck at Spago in 1982.[58] Early fusion faced critique for favoring novelty—pairing incongruent ingredients like foie gras with teriyaki—over balanced flavor, yet it expanded market reach by appealing to adventurous diners, with examples like Korean-Mexican tacos gaining traction via food trucks since the early 2000s.[59] Concept variations align closely with cuisine demands, such as counter-service sushi bars mimicking Tokyo's conveyor-belt efficiency for fresh seafood handling, or family-style dim sum parlors facilitating shared cart service rooted in Cantonese tea houses.[50] Buffets, common for Indian or Middle Eastern spreads, enable volume sampling of diverse dishes like tandoori meats and mezze, optimizing labor in high-turnover settings but risking quality dilution through prolonged holding.[60] Innovative concepts like farm-to-table, emphasizing hyper-local sourcing for cuisines such as Nordic (e.g., foraged ingredients at Noma since 2003), prioritize seasonality and sustainability claims, though empirical audits reveal variable actual locality, with supply chains often spanning continents for consistency.[61] Recent industry data highlight rising Southeast Asian influences—incorporating fish sauce, herbs, and fermentation into fusion hybrids—as a top trend, driven by post-2020 demand for bold, umami-forward profiles amid global migration.[62] These variations underpin restaurant viability, with ethnic and fusion segments growing 15-20% annually in diverse markets due to demographic shifts, contrasting stagnant traditional European fine-dining shares.[60]Hybrid and Emerging Models
Hybrid restaurant models combine elements of quick-service restaurants (QSR) and full-service restaurants (FSR), enabling operators to provide rapid counter ordering alongside optional table service in a compact footprint. This format addresses varying customer demands for speed and convenience, often incorporating digital kiosks for orders to streamline operations and reduce labor needs. Such hybrids have gained traction post-2020, with concepts like limited-service patios or modular seating allowing flexibility between self-service and assisted dining to boost table turnover.[63][64][65] Retail-restaurant hybrids further blend food service with merchandise sales, such as selling packaged goods or branded products alongside meals, to diversify revenue and extend customer dwell time. These models leverage shared infrastructure to cut costs, with examples including cafes offering retail coffee beans or prepared foods adjacent to grocery items. Delivery hybrids integrate in-house logistics with third-party platforms like Uber Eats, balancing control over fulfillment while accessing broader reach, though they require optimized routing to avoid delays.[66][67] Emerging models emphasize delivery-centric operations, exemplified by ghost kitchens (also termed cloud or dark kitchens), which are centralized facilities producing meals exclusively for off-premise consumption without public dining spaces. These setups support multiple virtual brands from one kitchen, slashing overheads on rent, decor, and front-of-house staff by up to 50% compared to traditional venues. In the US, 51% of restaurateurs had adopted ghost kitchens by 2023, driven by demand surges during the COVID-19 era. The sector's market is forecasted to expand at a compound annual growth rate (CAGR) of 62.3% from 2025 to 2032, fueled by e-commerce integration and urban density.[68][69][70] Virtual restaurants, a related innovation, operate as delivery-only brands often hosted in existing or shared kitchens, allowing rapid concept testing without full infrastructure investment. Operators can launch diverse menus under separate online identities—such as burgers from a base Italian kitchen—via apps, with revenue streams diversified across platforms. While enabling scalability, these models face challenges like brand dilution and dependency on delivery fees, which averaged 15-30% of orders in 2023. Adoption has accelerated, with virtual concepts comprising over 20% of some urban delivery volumes by 2024.[71][72][73]Operations and Management
Organizational Structure and Roles
Restaurants operate under a hierarchical structure that delineates responsibilities between ownership, management, kitchen (back-of-house, or BOH), and dining area (front-of-house, or FOH) staff to ensure efficient operations, food preparation, and customer service.[74] This division reflects the causal demands of simultaneous food production and guest interaction, with the general manager (GM) typically at the apex of daily oversight, reporting to the owner who sets strategic direction and handles financial accountability.[75] In full-service establishments, the structure supports specialization, while quick-service models flatten hierarchies to prioritize speed and volume.[76] At the management level, the owner or franchisee assumes ultimate liability for business viability, including capital investment and compliance with regulations.[77] The GM coordinates all departments, managing labor scheduling, inventory, revenue targets, and conflict resolution, often with assistant managers handling shifts or specific functions like beverage programs.[78] In larger operations, separate BOH and FOH managers emerge: the kitchen manager or executive chef directs culinary execution, while the FOH manager supervises service flow and guest relations.[79] BOH roles center on food preparation and sanitation, led by the executive chef who designs menus, sources ingredients, and enforces quality standards, supported by sous chefs for station oversight and line cooks executing orders under time pressure.[80] Prep cooks handle mise en place tasks like chopping and marinating, while expediters coordinate plating and dishwashers maintain hygiene to prevent cross-contamination, with the structure scaling down in casual venues where a single lead cook suffices.[81] These positions demand technical proficiency, as inefficiencies here directly impair service velocity and waste levels.[82] FOH personnel focus on hospitality and revenue generation, with hosts seating guests to optimize table turnover, servers taking orders and upselling to boost check averages (often 20-30% of revenue from beverages and add-ons), and bussers clearing tables to sustain throughput.[75] Bartenders manage drink preparation and inventory in alcohol-serving outlets, sometimes under a dedicated manager, while specialized roles like sommeliers appear in upscale settings to guide wine pairings and elevate per-guest spend.[74] Support functions, such as bookkeepers for financial tracking, integrate across layers but report upward, ensuring the hierarchy aligns incentives toward operational metrics like labor costs (typically 25-35% of sales) and customer satisfaction scores.[77] Variations persist by scale and cuisine, but this framework underpins resilience against peak-hour demands.[83]Kitchen and Supply Chain Processes
The kitchen brigade system, formalized by French chef Georges Auguste Escoffier in the late 19th century, structures professional restaurant kitchens into a hierarchical organization to optimize workflow and accountability.[84] This pyramid-like framework assigns specialized roles, with the executive chef overseeing overall operations, followed by the chef de cuisine managing daily production, sous-chefs assisting in supervision and execution, and chefs de partie leading stations such as sauté, grill, or pastry.[85] Commis chefs and apprentices support these stations, while expediters coordinate orders during service to ensure timely plating and dispatch.[86] The system promotes efficiency by delegating tasks based on expertise, reducing errors in high-pressure environments, though smaller establishments often condense roles to fit operational scale.[87] Core kitchen processes begin with mise en place, the preparation of ingredients through chopping, marinating, and portioning, which minimizes downtime during peak service and maintains consistency.[85] Production follows, involving cooking techniques tailored to menu items—such as grilling proteins or simmering sauces—under station chefs' oversight, with quality controlled via temperature monitoring and sensory checks to meet food safety standards.[88] During service, tickets flow from front-of-house to the expediter, who prioritizes and relays orders, enabling rapid assembly of dishes for customer delivery. Sanitation protocols, including frequent surface cleaning and utensil rotation, underpin all stages to prevent cross-contamination.[89] Restaurant supply chains encompass sourcing, procurement, storage, and distribution of ingredients, designed to balance cost, quality, and freshness amid perishability constraints. Demand forecasting informs purchasing volumes, with perishable items like produce and seafood ordered frequently to achieve inventory turnover ratios of 4 to 8 times per month, preventing spoilage while avoiding stockouts.[90] Suppliers range from local farms for seasonal goods, which enhance flavor and reduce transport emissions but introduce variability in availability, to national distributors for staples, ensuring reliability through contracts and bulk pricing.[91] Inventory management employs first-in-first-out (FIFO) rotation and tools like digital tracking to monitor usage, with overstocking contributing to U.S. restaurants discarding 11.4 million tons of food annually, equating to substantial economic losses estimated at $162 billion industry-wide.[92][93] Challenges in supply chains include price volatility from commodity fluctuations and disruptions like weather events affecting harvests, prompting strategies such as diversified sourcing and buffer stocks without excess waste.[94] Sustainable practices, including partnerships with verified organic suppliers, gain traction to meet consumer preferences, though empirical assessments prioritize verifiable reductions in waste over unproven environmental claims.[95] Post-service, trim and unused portions are evaluated for repurposing in stocks or staff meals, further optimizing resource use in line with operational economics.[96]Front-of-House Dynamics and Customer Interaction
The front-of-house (FOH) encompasses all customer-facing operations in a restaurant, including greeting patrons, managing seating, order taking, food and beverage service, and payment processing, which collectively shape the dining experience and influence repeat visits.[97] FOH staff, such as hosts, servers, bartenders, and bussers, execute these functions under the oversight of a front-of-house manager responsible for staff scheduling, training, and adherence to service protocols.[97] [98] Customer interactions begin with host stands where reservations are confirmed and waitlists managed, often using digital tools to optimize table turnover and minimize delays, directly affecting perceived wait times and initial impressions.[97] Servers then engage in personalized service, recommending menu items through suggestive selling techniques that can increase check averages by upselling appetizers, drinks, or desserts, thereby boosting revenue per table.[99] Empirical studies indicate that high service quality, including prompt attention and accurate order fulfillment, correlates with elevated customer satisfaction scores and loyalty intentions in casual dining segments.[100] Effective FOH dynamics rely on coordinated teamwork, where bussers clear tables swiftly to maintain flow and bartenders prepare beverages efficiently, reducing service lapses that could otherwise lead to complaints.[101] Training programs emphasize empathy, conflict resolution for handling dissatisfaction—such as remediating incorrect orders—and upselling without aggression to foster positive emotional responses.[101] Research on service encounter pace shows that balanced timing between order delivery and check presentation enhances satisfaction, with overly rushed or protracted interactions diminishing perceived value.[102] FOH performance metrics, including tip percentages as proxies for service approval and Net Promoter Scores from post-visit surveys, quantify interaction efficacy, with superior service linked to higher retention rates amid competitive markets.[103] However, persistent challenges include labor shortages, with 70% of operators in 2024 reporting difficulties filling FOH roles like servers due to post-pandemic shifts in worker preferences and wage demands.[104] Annual FOH turnover averages 41%, exacerbating training costs and service inconsistencies that can erode revenue, as understaffed shifts lead to longer waits and reduced table turns.[105] Industry reports project these issues persisting into 2025, with labor costs comprising a top operational hurdle for full-service establishments.[106]Economics and Industry Dynamics
Independent vs. Chain Business Models
Chain restaurants operate under centralized business models, typically involving multiple locations owned by a single entity or franchised to operators under standardized branding, menus, and procedures, enabling economies of scale in procurement, marketing, and operations.[107] Independent restaurants, by contrast, are single-location or small-scale operations owned and managed by individuals or small groups without affiliation to a larger network, allowing greater customization but exposing them to isolated risks.[108] In the United States, chain restaurants numbered approximately 137,513 in 2023, contributing to a sector where total industry sales reached $1.1 trillion in 2024, though independents comprise the majority of outlets by count while chains dominate revenue through volume and efficiency.[109][110] Economically, chains benefit from bulk purchasing, negotiated supplier contracts, and shared advertising budgets, which reduce per-unit costs compared to independents reliant on local vendors at higher prices. Franchise models within chains impose royalties—often 4-8% of revenue—plus initial fees averaging $30,000 to $1 million, but provide proven systems that lower operational errors.[108] Independents avoid such fees, retaining full revenue but facing elevated marketing expenses and limited bargaining power, with startup costs ranging from $100,000 to $500,000 versus chains' leveraged expansions.[111] Profit margins reflect these dynamics: independents average 7%, while chains achieve 10-15% before corporate overhead, with fast-food subsets at 5-9% net due to high volume.[112][113] Full-service independents often dip to 2-6%, constrained by labor-intensive service without chain-level efficiencies.[114] Failure rates underscore chains' resilience: about 17% of independent full-service restaurants close in the first year, versus lower rates for chains bolstered by brand loyalty and data-driven site selection.[115] Industry-wide, 30% of restaurants fail within three years, but franchises exhibit survival advantages from standardized training and supply chains, with chains' revenue growing at a 10.4% CAGR to $241.5 billion by 2025 despite a 1.7% dip that year.[115][107] Independents counter with agility, innovating menus or adapting to local tastes—areas where chains' uniformity can hinder responsiveness—while circulating 79% of revenue locally versus chains' 30%.[116]| Aspect | Independent Restaurants | Chain Restaurants |
|---|---|---|
| Failure Rate (1st Year) | ~17% for full-service[115] | Lower, due to franchised systems[117] |
| Average Profit Margin | 2-7%[114][112] | 5-15% (varies by segment)[113] |
| Key Advantage | Flexibility and local economic retention[116] | Scale and brand recognition[118] |
| Key Disadvantage | Higher operational risks and costs[108] | Reduced customization and fees[108] |
Revenue Streams, Costs, and Profit Margins
Restaurants derive primary revenue from sales of food and beverages, encompassing dine-in, takeout, and delivery services, which collectively account for the majority of income in most operations.[120] Additional streams include catering for events, private banquets, merchandise such as branded apparel or sauces, and emerging options like meal kits or subscription boxes, which can supplement core sales but vary significantly by establishment type and location.[121] Beverage sales, particularly alcohol, often yield higher margins than food due to lower cost percentages, contributing disproportionately to profitability in full-service venues.[122] Major costs in restaurant operations consist of cost of goods sold (COGS), primarily food and beverage ingredients at 28-35% of revenue; labor expenses, including wages and benefits at 25-35% of revenue; and occupancy costs such as rent and utilities, typically 6-10% of revenue.[123][124] Prime costs—combining COGS and labor—ideally remain under 60-65% of sales to sustain viability, with other expenses like marketing, maintenance, and insurance filling the remainder.[114]| Cost Category | Typical Percentage of Revenue | Notes |
|---|---|---|
| Food and Beverage COGS | 28-35% | Varies by cuisine; lower for high-markup items like alcohol.[123] |
| Labor | 25-35% | Higher in full-service due to staffing needs; quick-service often lower.[124] |
| Occupancy (Rent/Utilities) | 6-10% | Fixed costs sensitive to location.[125] |
| Other (Marketing, etc.) | 5-10% | Includes variable promotional spends.[126] |